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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 493

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U
Upama Das
from Kolkata, West Bengal
Jan 16, 2019
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Tracking id[protected]
I ordered the product on 11th january, 2018. The arrival day was 15th january, 2018. They called us on 15th evening and said that they could not deliver it on that day itself but 16th they will deliver within 12 pm. It's 12.10 pm now. They also asked for the permission whether they could mark it delivered. We clearly told them no they could not until it is really delivered to the customer. But still they violated it and marked it delivered. And we still did not receive it. All my money is paid and it's gone! Is that a service you're providing?!
Amazon India customer support has been notified about the posted complaint.
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    S
    Sukhdeep gupta
    from Narwana, Haryana
    Jan 16, 2019
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    Address: Bhiwani, Haryana, 127021
    Website: Amazon

    Dir sir mana amzone sa collwing ma 1606 ki tranjesen kehi thi oder id ha cw[protected] ha ya mera oder cancel ho gaya ha amazon ke traf sa oofer tha 1600 case back ka 1600 muja nahi mila ha your mera oder cancel ho gaya ha payment 1606 ke waya only 6 rupees ha ha 1600 rupay nahi haya ha collwing wala sa bath hu ha jamana 1606 rupaya send kara dhia ha amazon ka pass amazon sa bath hu ha who 2ya 3 working bay ka time dhaya raha ha dhte 15|/12/2018 sa laker 16/01/2019 thak 2 ya 3 working day mil raha ha who kaha raha ha collwing na payment nahi kaye ha collwing kaha raha ha payment sent kar dhia ha p[protected]r083869 tracking id ha 1606 ke payment kehe thi p[protected] tracking id ha mera mera pass 6 rupes ke payment ha ha refund reference no 74332748351835074246960 ha mera 1600 refund muja dilwaya jaya amazon sa collwing sa dhanawad. Sir
    Amazon India customer support has been notified about the posted complaint.
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      G
      Ginny0199
      Jan 16, 2019
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      Address: 02816
      Website: Amazon.com

      Amazon keeps digestive advantage, order #[protected] on 12/29/18. This was not requested and was sent to my to address which i am not at during winter months. Can't find a customer representative to speak to. Cannot stop recurring delivery/charge through on line web. This seems to be a recurring issue with amazon a d it needs to stop. Can someone provide a customer service rep #?
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        B
        Bipin karande
        from Mumbai, Maharashtra
        Jan 16, 2019
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        Address: 400091

        My transaction date is 30/11/2018 of rs.9999 via sbi debit card. I haven't received my refund till date. My order is cancelled as amazon delivery person was not agree to exchange the old tv for new tv which was already decided earlier before booking the tv. I have complained to sbi customer care but they are helpless too to help me. I don't know why it take so long to get my money back.
        Amazon India customer support has been notified about the posted complaint.
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          S
          subishvasu
          from Gurgaon, Haryana
          Jan 16, 2019
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          Website: www.amazon.in

          Hi have bought the product (Converse unisex red sneakers - 4 uk/india (36.5 eu) from amazon.in and the size of the product is small i have requested for exchange the product and return is initiated on 29 dec 2108 after that as of now non of them came to pick the return product and also as of now it is initiated 4 times without our knowledge they are cancel the return pick and not refund the product or money. Every time if i chat with customer executive they have the standard dialogue that us please confirm the slot that we need to come pick the product.

          I have attached the order number number and 4 time return initiated email for your reference

          Return order no order #[protected]
          Pickup tracking id:[protected]
          Amazon India customer support has been notified about the posted complaint.
          View replies
          I buy a jacket of Rs 2515 and i pay online than i cancelled my order.not refunded payment by amazon site before 1 month. My order id ref code no is 271249 and my phone no is [protected]
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            D
            dadddy
            Jan 15, 2019
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            Address: 49505

            I have tried to cancel this magazine. I don't want it any more. Cancel and refund my money. I have tried many times to correct this but the person I am talking to does not speak good English and it just doesn't work. Please cancel the $13.77 in my credit account and cancel all and every transactions I have every had with them. I feel they take advantage of honest people and should not be allowed to do this. cancel, cancel, cancel.
            Amazon India customer support has been notified about the posted complaint.
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              M
              mahendra945260
              from Mohali, Punjab
              Jan 15, 2019
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              Website: www.amazon.in

              I was ordered redmi 6a mobile on 11 Nov 2018 and It was delivered on 16 Nov 2018 but I got this mobile on dead condition so I was returned to amazon via INDIAPOST with tracking number EU[protected]IN. And this returned order reached on 08 Dec 2018 and as amazon.in asked me on 12/12/2018 for PROOF OF DELIVERY so I was shared on same day but Still I did not get refund for it. Whenever I contacted him they only told me wait for more 24-48 hrs. And amazon.in also blocked my account due to asking refund. Now one and half month has over to stuck my money. Order details is given below.

              Order Placed: 11 November 2018
              Amazon.in order number:[protected]
              Order Total: 7, 499.00
              Amazon India customer support has been notified about the posted complaint.
              Jan 17, 2019
              Updated by mahendra945260               Here I'm also attaching complaint status to INDIAPOST. INDIAPOST also confirmed me that they successfully deliver my article to amazon. You can also track the complaint status.

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                M
                Manohar Dhiman
                from Delhi, Delhi
                Jan 15, 2019
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                Address: 148106
                Website: www.amazon.in

                I purchased asus vivobook x507uf-ej092t of ₹37000 from amazon.in on 31/12/2018 and done full payment by debit card but on 2 january 2019 i had cancelled my order. Amazon provided me refund reference number[protected] dated 6-january-2019 but i have not received any amount, now amazon is saying that refund has been send to bank, so contact customer service of pnb and file charge dispute form.
                But customer service of punjab national bank is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                Same behaviour by punjab national home branch also.
                Amazon is not taking any responsibility. Its amazon responsibility to refund the money safely to my account.
                Please file my complaint against amazon and try to resolve this complaint as soon as possible.

                Manohar lal dhiman
                [protected]@gmail.com
                [protected]
                Amazon India customer support has been notified about the posted complaint.
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                  T
                  tombisana.singh
                  from Mumbai, Maharashtra
                  Jan 15, 2019
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                  I had purchased 2 kodak extra 32gb class 10 microsd card from amazon on ordered on 26 october 2018 order#[protected]. After few days one of the microsd card failed working. So i contacted amazon to give the customer care of kodak as their is 1 year warranty on the microsd card. Upon contacting the kodak thorough email and phone they keep telling gits wrong department and refuse to give the concern department for the microsd card replacement. I think they are cheating the general pubic.
                  I have attached a copy of the email i got from them a month back still no help from either amazon nor kodak
                  Amazon India customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir., Where is my Cash back??? at above that Orders
                  Reply
                  Refund my Mooney
                  Reply
                  chaitan sikha's reply, Jan 10, 2019
                  Refund my Mooney
                  chaitan sikha's reply, Jan 10, 2019
                  Yes
                  chaitan sikha's reply, Jan 10, 2019
                  Sir, i have not received any response from your team about my money refund complaint please take a step for me,
                  Thanks.
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                    S
                    sunilcsthakur
                    from Delhi, Delhi
                    Jan 15, 2019
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                    Address: Ujjain, Madhya Pradesh, 456010
                    Website: www.amazon.in

                    The rianz thermal insulation stainless steel baby feeding bottle sold by amazon is faulty product. Despite of many complaints they are not taking it back. They also did not provide the invoice of the order. The product is leaking while feeding. It is not at all usable. They asked me for my contact details to address my issue but never called me up.

                    Order details:
                    Order id:[protected]
                    Product name: rianz thermal insulation stainless steel baby feeding bottle - 290ml (Color may vary) [baby product]
                    Asin: b078w7nf22

                    Please look in to matter so that they may not cheat others.
                    Amazon India customer support has been notified about the posted complaint.
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                      D
                      divya jain662
                      from Delhi, Delhi
                      Jan 15, 2019
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                      Address: New Delhi, Delhi, 110053

                      I have purchase and product from amazon on 25th of december and they have initiated refund for the same on 7th of january but till now 7 days have passed and i have not got the refund credited in my bank account. I have contacted bank branch and customer services of my bank both are saying we have checked everything and we can't do anything you just contact amazon for this and when i call the amazon customer service they told me to contact my bank. So i am stuck in between plz help... Reference no is 74332749008900779224400
                      Amazon India customer support has been notified about the posted complaint.
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                        G
                        Gaurav.sharma01
                        from Agra, Uttar Pradesh
                        Jan 15, 2019
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hi,

                        I have purchased a wall clock on 14.05.2018. But from last 1 months it is not working. I have changed power cell as well but still it is not working. As this product is under warranty. So i tried to claim warranty. I wrote multiple email to customer care and also had call also. Each times i got response that wait for 5-6 days.
                        I want my product replaced as soon as possible
                        Order#[protected]

                        Thanks
                        Gaurav sharma [protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Siva Anantha Raj Sundar
                          from Chennai, Tamil Nadu
                          Jan 15, 2019
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                          I have bought nokia 7 plus mobile on 14/05/2018 from amazon. There is a cashback 2500rs which will get credited after august 2018. But i didn't get that cashback still. I was calling amazon customer care from september 2018 to till date. But i didn't get my cashback. I have enclosed the screenshot of the mail which was sent from amazon, stating about the cashback and the complaint number. Below are the details about my order and the complaint number which was raised from amazon customer care.

                          Order :[protected].
                          Complaint number from amazon : [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            Y
                            yogessh anand
                            from Mumbai, Maharashtra
                            Jan 14, 2019
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                            Address: Thane, Maharashtra, 421202

                            I ordered 2 items one fridge and one washing machine.

                            Both products delivered were defective. Washing machine was completely broken from inside and fridge had dent.

                            After raising a complaint they have picked up washing machine but have still not refunded money even though it has reached seller.

                            For fridge its been many days and they are still not picking it up from my place.

                            Have called customer support many times and they misbehave. Previously they had sent sorry mails but now they just dont reply properly.

                            And this is a prime account still after paying full money feel like i am dealing with goons
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sujitchanak
                              from Gobardanga, West Bengal
                              Jan 14, 2019
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                              Address: Paschim Medinipur, West Bengal, 721212
                              Website: Amazon.in

                              I have purchased a biometric device on 10th October from amazon.in,
                              And the same was returned on 27th October due to not get similar product with my requirement. But till now I have not received the purchase amount of Rs 3597/-.

                              Please refund the amount of my below mentioned account
                              State bank of India
                              A/c [protected]
                              Ifsc SBIN0000228
                              Ghatal branch
                              West Bengal
                              Amazon India customer support has been notified about the posted complaint.
                              Jan 29, 2019
                              Updated by Sujitchanak                               Why can't resolved my compliments.
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                                L
                                lavdevsara
                                from Chennai, Tamil Nadu
                                Jan 14, 2019
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                                Address: 600107
                                Website: www.amazon.in

                                Amazon takes money from customer procures product from the market and delivers the same to customer in one week 10 days time...

                                They are rotating and using customer money...

                                They don't have the stock what they display

                                If they have the stock, why can't they deliver within 2 days within metro cities in India...

                                Why so much huge delay
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                                  N
                                  Nishad H
                                  from Thiruvananthapuram, Kerala
                                  Jan 14, 2019
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                                  Address: 676319

                                  I had an offer message from amazon yesterday about an offer, i have given all my details and selected a product. It is said that will receive the confirmation mail. I have not received a message yet. My time was lost and mentally disturbed. I am complaining against those who have done this and i want to get that product as compensation. I have all the evidence in my hand.
                                  Amazon India customer support has been notified about the posted complaint.
                                  View replies
                                  कृपया कर के मेने जो amazon से शॉपिंग की थी उसका पेसा मेरे खाते मे ट्रांसफर कर दिया है लेकिन वो पेसा मेरे खाते मे नही आया
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                                    G
                                    [email protected]
                                    from Amritsar, Punjab
                                    Jan 14, 2019
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                                    Address: Sangrur, Punjab, 148001

                                    I purchased product on
                                    Order date
                                    16-dec-2018
                                    Order #
                                    [protected]
                                    Order total
                                    1, 099.00 (1 item)
                                    I haven't receive my order after wait long time i cancel above order
                                    But till the date my refund is pending when i call amazon they give me new excuses and new date every time.

                                    So i want to help from ur side and request u to refund my amount above mentioned product
                                    I am very thankful to u.

                                    Gurpreet singh
                                    [protected]@yahoo.com
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jan 15, 2019
                                    Updated by [email protected]                                     Consumer complaints logo
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                                    Electronics & appliancesamazon india refund pending long time
                                    Amazon india — refund pending long time

                                    1 review
                                    [protected]@gmail.com on jan 14, 2019
                                    Submit a complaint
                                    I purchased product on
                                    Order date
                                    16-dec-2018
                                    Order #
                                    [protected]
                                    Order total
                                    1, 099.00 (1 item)
                                    I haven't receive my order after wait long time i cancel above order
                                    But till the date my refund is pending when i call amazon they give me new excuses and new date every time.

                                    So i want to help from ur side and request u to refund my amount above mentioned product
                                    I am very thankful to u.

                                    Gurpreet singh
                                    [protected]@yahoo.com
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                                      D
                                      dineshdkt
                                      from Jodhpur, Rajasthan
                                      Jan 14, 2019
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                                      Website: www.sbionline.com

                                      I purchage a vivo y21l bettery by online amazon but bty was not good than i return this product but refund is not cradit in my account. Amazon is already cradit this amount but this cradit is not done in my account. The amount of bettery is rs 959. At this time this amount cradit in my account i don't know what is the problem amazon provide me a refrence no is[protected] of this product.
                                      Amazon India customer support has been notified about the posted complaint.
                                      View replies
                                      Order #[protected] St 8th Dec18;sold by Eswar enterprises for Rs7290 so far not refunded
                                      Reply
                                      I have experienced worst from yours ATS (Amazon Transportation Services). Whenever I ordered a product, every time I get notification that the product is returning back to seller.

                                      Please help us, if you don't help us then our village's any person can't buy a single product from you.
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                                        S
                                        samiullah peer
                                        from Mohali, Punjab
                                        Jan 14, 2019
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                                        Website: Amazon

                                        I have successfully returned my order but i am not receiving any refund from you. Refund has been approved by the seller but i havent received it yet. It has been a week since approval
                                        I had ordered a book titled "communication skills in english language" by dr shankar
                                        Sold by: books & book

                                        Amazon.in order number:[protected]

                                        Order placed on: 28 dec, 2018

                                        Payment method : pod (Payment on delivery)
                                        Order total: rs 806.00
                                        Please look into the matter.
                                        Thank you
                                        Amazon India customer support has been notified about the posted complaint.
                                        View replies
                                        Other vendors my friend has received all items but this vendor didn't send all items hence returning the set
                                        Reply
                                        Manochilu Chilukamari's reply, Jan 14, 2019
                                        First row items complete missing
                                        I have ordered Redmi note5 Pro from amazon.in with order id
                                        [protected].they have sent me a product with faulty back camera .so i have contacted amazon for returning the product but they are telling return with not be accepted. so help regarding return of my product.
                                        Reply
                                        Tapas Malllick's reply, Jan 8, 2019
                                        I have ordered Redmi note5 Pro from amazon.in with order id
                                        171-1634737-4093925.they have sent me a product with faulty back camera .so i have contacted amazon for returning the product but they are telling return with not be accepted. so help regarding return of my product.
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