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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 504

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P
Pranay jana
from Siliguri, West Bengal
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supplied items not as per order

I ordered (Order no[protected], dated 30/10/2018) 20 nos. Citra led string strips (15m each) which was delivered to my address by ashish electricals india, a33, ground floor, industrial area, wazirpur, new delhi-110052 on 4/11/2018. But the items supplied were not as per my order, also not as per your bill of supply. They supplied 12/12.5m each strips. I used the lights for diwali purpose since there was no scope to return or change...
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A
Anjan Deb
from Kolkata, West Bengal
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wrong invoice sent

Address:700064

Dear sir / madam,
Ordered for mi band 3. Order no.[protected] dt 14/10/18.
Shipping address given : anjan deb, be 140, salt lake city sector 1 kolkata west bengal, 700064.
Product received on 15/10/18 in good condition but wrong invoice received. Details on invoice received was : order no.[protected] dt 14/10/18 for mi band 3. Shipping address was : anand srivastava, b330, world bank colony barra, kanpur,...
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A
Abdull rahaman
from Bengaluru, Karnataka
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product

Address:577101
Website:amazon

Dear customer i purchased product in amazon online shoping through my debit cord i cancelled product 389 rs still i dint get money from the amazon i called to amazon cistomer care they was saying that we refund money but in band they diny cridited this is my amazon refund ref no[protected] so kindy request to my canara bank refund my money and my account number is that ifc code cnrb0002386 account number[protected]...
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B
bharath da
from Amguri, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service waste of time and money

I have ordered samsung 253 litres refrigerator on 28th october when i am ordered it showed the estimated date of delivery 1st or 2nd november when i have contacted customer service they told within two days the delivery will be done and when i contacted on 4th november they told me we are working on it wait for 48 hours and after 48 hours on 6th november when i contacted customer care they told me our senior associate will call in 1 hour...
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Naresh Kumar Dhanpathraj
from Virarajendrapet, Karnataka
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408-6247602-6894749

Address:560043
Website:Amazon.in

The above order was placed for three items and got only two items were delivered with one item missing. After receiving the parcel and contacting customer services for missing item, another order was placed. Now the missing item is not getting delivered when needed despite of parcel reaching final destination. Was on phone with customer service for hours now. No one was able to help. Spoke to jagan who is customer service manager based out...
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J
Joseph J Alappat
from Chennai, Tamil Nadu
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material not delivered as well as not responded

Address:Ernakulam, Kerala, 682016

Tracking id shown was aw[protected]in supposed to deliver by 2 nov 2018 and till time not delivered. Got poor customer care service as well and i missed an oppurtunity of buying my selected shoes with a good deal.

In their tracking history it was shown as material should be delivered with in 2nd nov 2018.

Even after calling customer care their approach on my complaint seems to be very pathetic. Even the guy was...
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T
toshan mishra
from Chennai, Tamil Nadu
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did not accept package and amazon marked it as received by me

Address:Bangalore, Karnataka, 560045

I was not available for delivery and told delivery guy can't receive and don't want now as i was travelling, after 5 minutes got mail item has been delivered.

Asap after that called delivery guy for this he told me talk 2 customer care now it has been 4 days and customer care is telling i ll not get refund.

So my question is if we are getting empty package or not receiving item still we will not get refund from...
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W
w bruce thompson
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amazon prime cancellation

Address:92886

Ordered something once this year and have been stuck with amazon prime - never wanted - please stop charging, e-mail
Used was [protected]@sbcglobal.net - name is w. Bruce thompson, 17151 marda ave, yorba linda, ca 92886 - e-mail at [protected]@rowntreegardens.org - i have stopped using amazon.com to order things and will not order anything through it again until amazon prime is cancelled...
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I ordered a combo pack of shoes(5). But I received only a pair of shoe that do not mentioned in the website.
So, I request to return it, But the courier boy rejected to excepect this pair of shoes. He says that he only receive this combopack(5 shoes). I also call to the amazon customer service many thimes, they says that I can return it but I can't.
As the currier boy reject this return 4 times, I am unable to returned it.Please...
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S
Starlot Walker
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unauthorized billing charges

Address:71055
Website:AMAZON PRIME AMAZON/BILLING WA

I was charged for something that i know nothing about. My account was charged and i do not know why. I did not order anything and my statement ws charged on 11/05. I do not understand why. Why do i hav to write a essay to post this complaint. My account was charged money that i did not authorized. It was unethical and i do not want to write an essay...
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S
Sagar Dhanedhar
from Mumbai, Maharashtra
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false statement of returning the product

Address:Thane, Maharashtra, 421306
Website:amazon.in

Order id[protected]
I ordered ''space wood midas queen size bed with storage'' which has been returned without getting delivered and without intimating me
I even got assurance that it will be delivered by end of the day,
Being a prime member have to face such problem.
Schedule time was 6th Nov 2018 8 am - 5pm....
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K
Kashif786
from Tikaitnagar, Uttar Pradesh
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missing item mobile

Order number:[protected] i have ordered honor 8x mobile where i have received empty box i lodged a complaint amazon customer representative said it will solve in 5 days.
I got mail from amazon my account has been blocked. How can they people block my account i don't received my product i pay 13499 rs where i got only empty box. I request amazon to refund my money back and unblock my account...
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N
Naitik sheth
from Rajkot, Gujarat
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product returned but refund not received

Address:Surendranagar, Gujarat, 363001

I have purchased mobile from amazon vis order id:[protected]. Product already returned to amazon as defective product received yet no refunds received yet from amazon side call centre is not responding for same they are not giving any answers need to file case on urgent basis. For refund they are saying that product is not checked yet and would revert after checking already product delivered to warehouse on 2nd november....
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T
TWTech
from Pune, Maharashtra
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crompton fans not delivered

Website:www.Amazon.in

Amazon order number[protected] for 4 nos white Crompton fans for Rs 6796/-

I have the same issue with Crompton fans executed by SAJM online. Ordered and paid for four fans, delivered one wrong colour and the others not delivered at all.

Amazon says there's nothing to be done. I cannot get the product nor can I get the money back.

Feel completely cheated. The reason one buys from Amazon...
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M
MradulMishra
from Bhopal, Madhya Pradesh
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missing camera lens

Address:Sagar, Madhya Pradesh, 470004
Website:Amazon.in

My amazon.in order #[protected]

Hi, i'm mradul mishra

I ordered a canon camera lens and i got the package on 27 aug 2018 with the cash amount of 8, 125/- i received it in the late evening and as soon as i opened it i found a piece of marbel rapped in plastic instead of camera lens.
Straight away i called amazon representative and informed them about it.
They said they have to investigate...
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Address:Dharwad, Karnataka, 580007
Website:www.amazon.in/gp/css/homepage.html?ref=nav_youraccount_btn

I tried to place the order of the items which were in my amazon cart in evening (6:41 pm) on the last day of diwali offer (05 nov 2018) but could not do it, as it was showing the message “important message an error occurred when we tried to set your shipping address. Please try again” (Attached the screenshots for your reference). Thought the issue might be temporary and again initiated to place the order at 11:30 pm 05 nov 2018, but...
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M
Moorthy Govind
from Bengaluru, Karnataka
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wrong product delivered - loss of hard earned money

Address:Bangalore, Karnataka, 560066
Website:Amazon India

Amazon india
My order number:[protected]

I have ordered with amazon, india on the 10th october 2018, two double pack of crompton aura fans. But i am delivered on 18th october 2018, two single pack of crompton aura fans, when i was not available in the house. Their delivery agent has neither phoned to me nor got acknowledgement from the inmates of the house. Their delivery agent simply placed the items near...
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nandu@
from Khammam, Telangana
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product delivery and return issues

Address:Guntur, Andhra Pradesh, 522019
Website:Amazon.in

I placed an order of redmi 6 pro mobile through amazon.in. It's a prepaid order.
Order no: #[protected]
As shown in the app my pin code is deliverable.
Without even contacting me the shipment was returned to the seller on 4th november. They doesn't even notified me by any sms /mail.
I contacted the customer executive they will replace the product (Redeliver the product) with high priority by 6th november.br...
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R
Rupali Arun Bhosale
from Mumbai, Maharashtra
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my number has been blocked by customer call

Address:Mumbai City, Maharashtra, 400093

My number has been block by amazon customer care, kindly unblock it because i m not getting an update regarding one product for the refund.
I had order 3 clutch of adisa brand but they didn’t delivered timely so i had cancel the order but i haven’t received my refund. Order was place on 31st and now it’s 6nov, hence no update on amazon order list also after 4 nov. If my number is block than on which email i should send mails...
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Y
yash2036
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of product within committed time.

Address:400004
Website:amazon.in

Below is mail of 3rd nov i have mailed to amzon.in
"today i had a problem with your delivery executive,
I was supposed to receive my product by today 9pm.
And rightly i received a call from your delivery agent at around 11 pm today to keep my exchange phone ready after formatting all data. We shall deliver product within 1 hour.
Further, he also went up saying that ' hamara aadmi delivery ke jyada time nahi rukega...
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