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Amazon India Complaints & Reviews

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Updated: May 11, 2026

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There is a charge on my most recent statement from bank of america. The only indicia supplied to justify this charge are: transaction date and posting date both 12/06; reference number 8507; amount $119.00; and a column entry reading
"amazon prime amzn.com/billwa" with capitalization and spelling as shown but the space between "prime" and "amzm" o[censored]nknown exact length.

I do not believe that i ordered or otherwise purchased any merchandise or service from amazon prime during the billing period of this statement and therefore request that you issue a credit for $119 to my boa account ending in 2821 or remind me of any purchase you believe i made.

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M

Mr T

Jan 14, 2019

I wish to cancel Amazon prime. A charge of 13.77 per month.

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Address: Pune, Maharashtra, 411058

Hi, i alka gajbhiye. I have ordered one kurti as "queen women's a-line kurta (A046-yellow cut button _yellow_small". On 4th dec 2018. Till date i didn't get it but side has shown following order status

"delivered 07-dec-2018
Package was handed directly to the customer.
Signed by: alka gajbhiye.
Track package"

The delivery boy named 'akash shinde - mob. No. - [protected]" was unable to find my place on 7th dec. So i went to take it directly from his office that time he was not there and he told us on phone that he will deliver the order tomorrow that is on 8th dec 2018 but till date i didn't get it.
I request you to kindly take corrective action on this issue.
Otherwise i won't prefer amazon for any product and don't suggest to other also. Hope you understand.

Regards,
Alka gajbhiye
[protected]

Amazon India customer support has been notified about the posted complaint.

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Address: 831011

Website: Amazon India

Respected sir, i have not got refund from amazon as they said they have already paid my amount with the refund reference number: 74332748340833871399136.
But till now it is not cradited on my account. My account is from canara bank loyal school jamshedpur branch. Please sir it's a humble request to you as soon as possible look my complaint and slove it.

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My canara bank account number is[protected]. I purchased realme u1 ambitious black on 5th dec, and paid with rs 6018 with amazon pay & rs 5979.5 from canara bank visa card. Then i cancelled my order within 2hrs of order. I got my amazon pay refund within 2hrs on 5th dec. And got the message that visa card amount of canara bank had been processed & will reflect by 11th dec. Today the 8th business day as per norms. Still i haven't got my refund.
I got stuck within canara bank customer service & amazon india customer service. Both are saying the fault is of other parties. Amazon says refund processed, canara bank says didn't got that credit.
My reference number of refund is with photo below.
Help me.

Dec 14, 2018

Complaint marked as Resolved

Got the refund today at 8.18pm

Amazon India customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by Skylord I am still not aware who will refund my money. Is it amazon who is saying refund processesd & maybe got stucked in payment gateway or Is it Canara Bank. Today I visited my bank's branch, they told that they forwarded my complain to Canara Bank headquarters & nothing is on Bank Branch Hand.
Help me to resolve this

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Address: New Delhi, Delhi, 110025

After lapsing of four days of above mentioned order number my paid amount of 9008 inr rupees is not credited into my account.

I received a confirmation email about refund of my amount on 10th december 2018 in which amazon clearly mentioned that "your refund of rs. 9008.00 has been processed successfully on 12/9/2018. The amount should reflect in your account by 12/13/2018".

The authorization code for the transaction is 166109

I want to ask one question from amazon is - are you refund the customer amount by sending it via post or courier and if not then for what you take 4 to 5 days and even after there are no any assurance about refund

Dec 21, 2018

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

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Website: amazon.in

I ordered ddr4 ram model but got ddr3 model. I sent back item asked for refund, tehy said they got item back but are not giving money back or even item back!

I m student i dont have chunk of money to spend around i wanted to upgrade pc so ordered from prime enabled seller as i m prime member

And still i m getting this issue can i even hope to get my money back plz?

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Website: amzon.in

I ordered a tripod from amazon at 29th november. The product did not reach to me and at 4th december they returned the item and assured me that i will get back my money. At 7th december they sent me an email that they have issued the refund and the money will be transferred to my bank account by 10th december. They give a refund reference number 856789. Today is 14th december but i do not get my money back. My ordered id is[protected]. Please help me.

Dec 15, 2018

Complaint marked as Resolved

They did not send me any email or phoned me, but my money is refunded in my account.

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Address: 30741

I have returned this product 3 times and told you to cancel this reoccurring charge and you keep sending it every month and charging my debit card. The product is zone perfect nutrition bars. I don't want this anymore. I returned a package on 12/12/18, again. Please stop this order or call me at[protected] and tell me what i need to do to stop this order. Thank you, reba nelson

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Address: Mumbai City, Maharashtra, 400057

Website: Amazon india

I have ordered neck tie on 15/11/2018 not delivered till date my orders details is
Order date

15-nov-2018

Order #

[protected]

Order total

948.00 (1 item)
Fully paid mail sent via app but no response please suggest further course of action there's no contact from company in tracking it shows dispatched but i have not received till date nor any answer from supplier.

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Address: Beed, Maharashtra, 431517

Website: www.oraimo.com/ and www.amazon.in

My name Shaikh fasiuddin and i bought a oraimo wireless headset from amazon online shopping on 26 sep 2018 they giving me warranty of 365 days manufacture warranty now i am facing a problem with this product when i called on amazon customer service they are not providing me service for warranty this company website also dont have any complain option in website amazon telling me to go on oraimo website.

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Respected sir/madam
I'm dr athira surendran. I have ordered a textbook guyton and hall text book of medical physiology from my amazon account. Till now no details about the shipping or transport is not provided to me and i have not got the product. Please give my money back.

Order date
15-nov-2018
Order #
[protected]
Order total
3, 644.80 (1 item)
So please consider my complaint and give my money back.
Thank you.

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Address: Kolkata, West Bengal, 700009

Website: I dont know

I smt. Minakshi basu, residing at 8, subal chandra lane, kolkata-700009, my sb ac no:[protected]United bank of india)... Requesting you that amazon had been initiated a refund of rupees 336/- (Ref. No.[protected] in my bank account... But the money is still not credited in my account... So pls take the initiative as early as possible... Thnx...

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Website: Amzn.com/billWA

Please cancel this service as it was accidentally subscribed. Please cancel amazon prime.

Amazon India customer support has been notified about the posted complaint.

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D

[email protected]

from Vapi, Gujarat

Dec 13, 2018

I had order a printer on 29/11/18 today is 11/11/18, even after these days I did not got any update where is my package and when I will receive my package.
Kindly help

B

balaji.0805

from Chennai, Tamil Nadu

Dec 13, 2018

Hi,

I have ordered 2 products in amozan. both not delivered into my address and i have asked for replacement that also not provided by the amozan.

they are not given refund also.

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Address: Dibrugarh, Assam, 786001

I have ordered seagate 4tb hard disk vide order no[protected] dated 07-dec-2018, but the delivery person mr rakesh[protected] did not co operate and instead send back my parcel.
When later i called he informed mobile is not working and hence send back. I would also like to inform that mr rakesh has previously delivered package at my residence and also post office persons deliver to the same address.
Returning the parcel has caused unnecessary head ache.
Please do the needful

With regards
Name & address
Bhaskar victor das
Besides p. W. D. Colony, via vivekananda road,
Near over bridge
Dibrugarh
Assam
786001

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Address: Kolkata, West Bengal, 700041

Hi i am purchase iphone xr from amazon taken money in advacne by card meterial delivery i am seen not a iphone xr but wood box same size of iphone box front of delivery boy... After the delivery asking he told please compalin agaist amazon customer care i am delivery boy i dont know anything after confirmation custiomer care hee told dont worry we solve your prb but now after 15days amazon clearly told we cant do any thing please bhul jaye aapka paisa gaya our mene apni life ki saving laga rakhi thi us phone me aap hee kuchh help kariye

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Address: Kolkata, West Bengal, 700041

Website: amazon.in

Hi i am purchase iphone xr from amazon taken money in advacne by card meterial delivery i am seen not a iphone xr but wood box same size of iphone box front of delivery boy ... after the delivery asking he told please compalin agaist amazon customer care i am delivery boy i dont know anything after confirmation custiomer care hee told dont worry we solve your prb but now after 15days amazon clearly told we cant do any thing please bhul jaye aapka paisa gaya our mene apni life ki saving laga rakhi thi us phone me aap hee kuchh help kariye

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Address: Kolkata, West Bengal, 700059

Hi i am purchase tomy Hilfiger watch about 13k from amazon.in but amazon delivery old and burst watch after that i complain to amazon he told replace new watch but hee not sending me watch and tells i will delivery after 10 days AND AFTER 10 DAYS refuse FOR WATCH AND TOLD LOSS MY MONTHLY SAVING FOR GIFT

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From 10th of decrmber which was the delivery day of the product ordered, everyday morning i am getting a sms that the product will be delivered today but even after several phone calls to delivery person item is not being delivered.in the evening i am getting a massege that amazon was not able to contact me.
Because of this i have to postpone number of seminars.

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Address: Khordha, Odisha, 752054

Dear Sir,
I purchased klider proaudio from amazon.in. it is returned and refund of 2299 rupees is initiated in 14th nov 2018. But i didn't get my refund in my pnb account number [protected]. So they gave me a reference number[protected] for refund transaction and said file charge dispute as "refund never processed ". When i contacted pnb customer care service they said there is nothing like 'file dispute' and said to contact to branch. At branch same excuse is found.

bank name=punjab national bank
account no=[protected]
IFC CODE=PUNB0055300

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Address: 600095

Dear Sir,

I have ordered a product from Amazon from My debit card on 2nd of this month.
I cancelled the product on the very Same day and claimed refund. I was given the time line of 7th of December. After reconsulting them they acknowledged as my refund was done and it should have been reflected by now in your Account, but It didn't happen and I was given a referral code for that which I have provided to the bank's customer care service person even after that I haven't received my refund.Kindly take necessary action.

Thank you

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