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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 505

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R
Rupali Arun Bhosale
from Mumbai, Maharashtra
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my number has been blocked by customer call

Address:Mumbai City, Maharashtra, 400093

My number has been block by amazon customer care, kindly unblock it because i m not getting an update regarding one product for the refund.
I had order 3 clutch of adisa brand but they didn’t delivered timely so i had cancel the order but i haven’t received my refund. Order was place on 31st and now it’s 6nov, hence no update on amazon order list also after 4 nov. If my number is block than on which email i should send mails...
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yash2036
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of product within committed time.

Address:400004
Website:amazon.in

Below is mail of 3rd nov i have mailed to amzon.in
"today i had a problem with your delivery executive,
I was supposed to receive my product by today 9pm.
And rightly i received a call from your delivery agent at around 11 pm today to keep my exchange phone ready after formatting all data. We shall deliver product within 1 hour.
Further, he also went up saying that ' hamara aadmi delivery ke jyada time nahi rukega...
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P
ParitoshKaushik
from Noida, Uttar Pradesh
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wrong product delivered but still no update

Website:www.Amazon.in

Hi,

This is to bring to your notice that we had ordered a diwali gift (Order no :[protected], dated : 31st oct, 2018) as a surprise for our father, to be delivered before diwali.

The delivery date, under prime option, was 2nd nov, 2018. The delivery was received on the promised date but the product was different. Instead of getting the ordered item (Worth rs. 7, 400), we received wrong item (Worth rs...
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A
Ashokrao101
from Raia, Goa
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amazon product refund not received

Address:Hingoli, Maharashtra

I had ordered a shoes from amazon india (Order number order #[protected]. I requested for the return of this product and amazon approved the return. I have sent the product back to the seller address via indian postal services. It has been more than one month but i haven't received any refund. I have the required receipt of the post office which states that i shipped the product on 12/10/2018.

I have been the part...
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B
Bhuvanaramesh
from Channarayapatna, Karnataka
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complaint about cheating customers and also not returning refund amount

Address:Tumkur, Karnataka
Website:www.amazon.in

I had ordered for white color sneakers on october 3rdbut amazon sent me a different sneakers which is multicolored so i placed for return and they picked it the very next day. But they didn't refund the amount even after 15 days. They after calling custom care for 6-7 times i got message that refund is initiated on 25 the of october but i got to know its a fake message and the transaction i'd is also fake. Till today i have not received my...
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Address:19021

I ordered a rowing machine (Orbital by stamina) and have received it. I had an option of buying a 4 year extended warranty and did (Order #[protected]/did not receive by 10/11 as you said/i reordered #[protected]/was told to reveive by 10/22/ did not receive/my discover card statement shows i am charge $18.79 twice for these orders/ please credit my account for $18.79 and send info on the square trade 4-year fiteness eq. That...
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D
Dris
from Pathanamthitta, Kerala
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worst customer service and not yet delivering the products properly

Website:www.amazon.in

Since i had ordered book for my educational purpose i was waiting more than a week.they had informed me it will be delivered by nov 4. But on nov4 it is again informed that it will be delivered after a week. They had provided shipment traking details with amazon agent phone number i tried calling them many times but no response till now i have no idea where is my ordered product has vanished.this is my first ever purchase in amazon that itself...
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P
prashant baisla
from Mumbai, Maharashtra
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payment issue company not doing anything

Address:Gurgaon, Haryana, 110062
Website:AMAZON.COM

My name is prashant chaudhary i made a payment of 520 rs through amazon pay on 1st of november for my mobile bill and its shown that its sucessfull but when i confirm with operator they said that we did not recieve any paymant from amazon and because of amazo they aregoing to barred my services.
operator ref no HGA1P09CA7OOO2263588 i had called them several times and they are still stict to their words i have the call records for too...
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K
klnagrani
from KALYAN, Maharashtra
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instant discount

Address:Thane, Maharashtra, 421301
Website:[email protected]

Hi jeff,

Don't be cheated to customer my order is amounting of 10000 and why i am not getting 2000 cash back or 1500 what is the reason requesting you don't try to make a fool to india customer you will not run business in future.
I need proper instant discount right now.
I am purchasing rupees 10000 and not getting discount and amazon is not giving me credit the balance in my account that is his fault they should...
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Address:Hyderabad, Andhra Pradesh, 160036
Website:Amazon.in

My register mobile. Number is [protected]. I have ordered oneplus 6t on 1st of November who's expected time to be delivered was on 3rd November but because of incorrect courier facility it went to lucknow instead of coming to Chandigarh that is my place. Then again it reaches to Gurgaon on 3rd nov around 6 pm then after that not taking it is a responsibility you guys have dispatched that packed order on the next day that is on 4th November...
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I
Ishanthakur06
from Badhni Kalan, Punjab
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delay in delivering the product

Address:Chandigarh, Punjab, 160036
Website:Amazon.in

My register mobile. Number is [protected]. I have ordered oneplus 6t on 1st of November who's expected time to be delivered was on 3rd November but because of incorrect courier facility it went to lucknow instead of coming to Chandigarh that is my place. Then again it reaches to Gurgaon on 3rd nov around 6 pm then after that not taking it is a responsibility you guys have dispatched that packed order on the next day that is on 4th November...
+3 photos
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I
ikki
from Hyderabad, Telangana
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flying lantern

Website:www.amazon.com

Order no #[protected] Ordered for diwlai purpose but now no use delay in delivery timing flipkart is far faster then this without it Diwali is of no use so I request to Amazon people plz send it through prime or whatever plz make it reach at the time of Diwali as I am very loyal customer of Amazon it's a request plz delivery it fast last tym I ordered the cushions that tym also same problem no pickup service and then I only managed...
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S
Shayne Abrahim
from Noida, Uttar Pradesh
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items missing

Address:New Delhi, Delhi, 110058

I ordered an iphone x from amazon 20 days back, i received the product on time and as a surprise, my items were missing from the cart. I received an empty box with only the lightning earphones with no phone and charger. I raised the concern to the amazon's customer service and they denied providing me any resolution for the same, which is even absurd. I am going to send them a legal notice for the same as this is against my interest and the...
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M
Madan Mohan Bhowmik
from New Delhi, Delhi
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can' t place my order of redmi y2 on emi via sbi visa debit card.

Address:New Delhi, Delhi, 110042
Website:Amazon.in

I have tried to place my order for redmi y2 of 32 gb varient by sbi visa debit card on emi, but i can' t place my order successfully.
I was trying to place this order for last 3 days from 2 nov 2018 to 5 nov 2018.
If it is possible to book redmi y2 on amazon via sbi visa debit card on emi, then help me by sending instruction on my email or phone no - [protected].
Thankyou
Kindly help me....
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N
Noslisa
from Delhi, Delhi
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account locked and refund

Address:New Delhi, Delhi, 110045

My name is frank dean my email id is [protected]@gmail.com registered with amazon. I placed an order on 23 october with a credit card and amazon debited on my amazon pay and also debited in my credit card to complete the payment, so i cancelled this order because is not exactly what i want, they refund to my amazon pay immediately but they didn't refund to my credit card saying it will take 5 to 6 days. They locked my account saying the credit...
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M
mitrobin19581
from Delhi, Delhi
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complaint about service

Address:Panipat, Haryana

Dear sir/madam,

Products booked in the name of billing & shipping address: robinson a, c 2176, prpc iocl township,
Panipat. Contact :+91 [protected].

I have done order of two products in amazon. First product is dell inspiron 5370 laptop (Invoice number:qebj-9456). The order booked on 27.10.2018.
Second product is samsung galaxy a8+ (Invoice number: del4-97659). The order booked on 03.11.2018.br...
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S
Siju.26
from VADODARA, Gujarat
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duplicate items

Address:Vadodara, Gujarat, 390011

Amazon is a fraud. They provide all duplicate products in name of brand. For instance take any brand product olay, maybelline etc. They charge the original price with few discounts and in return gives us a duplicate cheap product.

Guys please don't trust this online shopping site. They have duplicates of each and every product.

Cheating people in name of reputed brands....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

The following mail was send for which NO ACTION TAKEN by Amazon Till date :

From : Rajneesh Shukla
9:18 PM (36 minutes ago), Date : Nov 04, 2018
to : cs-reply([protected]@amazon.in)

Gentle REMINDER :

Hi Amazon Team ... This is a reminder again . Refer trail mails and attachments, I am not getting any support from your Vendor '[protected]@blubirch.com' as suggested by your Team member...
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Address:Pune, Maharashtra, 411061
Website:www.amazon.in

Yesterday i order the product from amazon with exchange with todays delivery date. The delivery guy did accepted the product saying that the product is damaged. So i asked them to provide the option to pay the amount of the exchanged product so that i can take the product but there was no option to pay the amount and the guy returned with the product asking me to cancel this order as they will not be delivering this.

So i approached...
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Address:122001
Website:www.amazon.in

To celebrate my dipawali i ordered washing machine top load 7.5 kg (Samsung 7.5 kg fully-automatic top loading washing machine (Wa75m4500hp/tl, sparkling plum) from amazon.in on 24 oct 18 vide order id[protected]. It was showing delivery date as 31 oct 18. On 25 oct 18 it was also showing item was ready to ship from ahmedabad (Gujarat) but 26 oct 18 it started showing item yet to be dispatched and dispatch location ahmedabad removed....
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