Amazon India Complaints & Reviews

Transaction through internet banking was failed on 5th december and it was not refunded till date.
I ordered a copper bottle and a pair of gloves. The reference number of transaction from the bank is igaexbgnr2

Transaction amount is 884.00 inr

The massage that i got is;

Payment for your amazon.in order #[protected] has been declined. Please update your payment method: www.amazon.in/yourorders

Next day i got the massage;

Your order #[protected] has been cancelled because the payment couldn't be completed. You won't be charged for cancelled items.

I am being charged for amazon prime membership on two separate credit cards, one visa, one mastercard. I do not want either one. This has happened twice in the past, i do not shop on amazon. Stop it. You owe me money!
Barbara hopper
[protected]@cox.net

I am now adding words to my complaint so it will get noticed. This is all gibberish. Now is the time for all good men to come to the aid of their country. The quick brown fox jumped over the fence. Enough already.

Order no #[protected]
Amount. 7400.00
Delivery charge. 100.02
Sir delivery wale me mujhe apne store par aa kar product receive kare tak bola. Jo mere ghar see 22 km hai.
Aur mujhse bola ki hamare pass gadi nehi hai.
Uske bad, mera product door band ka fake karan bata kar return kar diya. Plz iski janch ki jaiye
Plz sir mere product mujhe receive karwaya jaiye....

Amazon is cheating people by conducting daily quiz and prizes which they don't deliver to the customer.

I am winner of daily quiz on September 18, I got an email as well as an SMS from. Amazon and I have claimed the same, but Amazon has displayed different name on their website.

I have sent several emails to customer service but no proper response from them.

After repeated calls and emails I feel that Amazon has fooled people in the name of daily prizes so that people log in their website and do the shopping.
I have shared my winning msg with everyone and now I feel that I wasted my time on Amazon and fooled myself. Me being winner I didn't get my prize. I have email from Amazon too that I am the winner and my prize will reach at my address by Nov 30.

Everyone be aware of Amazon and it's tactics to lure customers.

I Order Product Id :[protected] That i payment online, But I Didn't receive that product. After Complain To amazon call center they told me that they will investigate, after 10 days later i did call to call center they told me investigate completed and found that product delivered. but i did not got that product or amazon delivery boy didn't called me. what can i do ?

Order Number[protected]

I bought this product because it claims that it helps for height increase or tallness.. I received it 9 days ago and I consumed 2 tablets after receiving... I take one in morning and another in evening... And within a day I can feel it has several bad effects.. I felt very unusual.. It effects very bad on stomach.. It even affect the digestibility.. It certainty is not good for health and I don't want to consume it... Although effects are not severe but I don't want to consume even one tablet of it now... It says one thing does another thing.. It says it is a growth supplement and will encourage height growth but it badly affect body as it may contain some harsh element which is bad for human... Really very disappointed and annoyed buying this on Amazon.

8 days ago when I contacted to Amazon... After I say this to Amazon customer service, they said please contact the manufacturer- GIMA regarding this and send a correspondence.. If they won't help anything so we will resolve it at the earliest.. The Amazon customer agent gave me the website and email of the Company GIMA.. Their website -www.gimasolution.in and email- [protected]@gimasolution.in
I emailed them with the email I was given earlier with all the details but till now even after 9 days I haven't received a single response from them... I tried to go to their website but their website says Site Under Maintenance... I think, They are not active on Internet

I researched on Amazon and found that GIMA is not the company who manufactured this product.. In fact there are many...
See this is the product where I bought- https://www.amazon.in/GIMA-Hooger-Calcium-Height-Capsules/dp/B0767CJHJK/


There are other products too of the same name but different manufacturer see- https://www.amazon.in/Medsor-Hooger-Calcium-Increases-
Supplement/dp/B078SX7GZS/

There is another too-- https://www.amazon.in/Winlip-Hooger-Calcium-D990/dp/B07CYPFCBH

Later, I saw the back of the bottle and come to know that this product actually made in Australia with some australian company named Hooger Pharmaceutical Pty.ltd... I again searched this name on internet and couldn't find any form of contact of their...

Who knows if this product is genuine or not or of good quality at the first place.. In my case it is manufacturing defect of some kind or it is not of good quality or not genuine at all sold by some annynoumous seller... May be this is also the problem faced by other customers as well like me... And It is not a mobile or a machine that will have manufacturing defect for which I will go to a company to repair it...

You can see I've been contacting Amazon since a lot of days and complaining the same with so many email.. I searched and did everything I can on the internet as Amazon said and honestly I'm tired of all these.. Please help me and take some action.. I can't think of my money is gone wasted like It was nothing.. Allow me to return this to the seller.. I will pay the return charges also no matter how much it is...

Sir Maine amazon shopping web site se 2 products purchase kiye the 1-588Rs. 2-908Rs. Par mjhe product pasand nhi aye to Maine return Kar diye. Amazon shopping website ne meri puri money return Kar diya hai but vo money mere Zila sahkari bank A/C No-2100/2099 me nhi ayi hai mera ye A/C basi Kiratpur District Bijnor Tahsil Najibabad Uttar Pradesh me hai Maine jis Atm Card se payment kiya tha uska No-[protected] hai. Sir apse request karta hu ki meri puri money as soon as possible ho mere A/C me credit karne ki krapa kare mera contact no [protected] hai

Dear sir/mam, i was booked sony pendrive on cod base through amazon but it didn't delivered. When how i deal with the company on product base in future. Please feedback me for my satisfaction. As i am a vakrangee company corporate franchisee, i have a potential of high online shopping business that is why need to be attention highly. Thank you
Order no.[protected]

How amazon partner with seller to charge more than mrp?
Sivasankar: i can see that the seller has replied that the price is 559 only
Me: i had emailed the original price from the manufacturer 399/-
Sivasankar: yes, for that the seller has replied that, the mrp is 559 only
Me: mrp was erased?
Sivasankar: i really feel sorry for it
Me: it is clear looting by the seller?
Sivasankar: we are really sorry for it
I will surely send this issue to the concerned team and make sure necessary actions are taken.
This will surely not happen again.
Me: what about charged above mrp?
Sivasankar: we will surely take necessary actions, and make sure it don't happen again.
Me: /what about the amount i had paid above mrp?
Sivasankar: please contact the seller and ask him for the price difference, so that he will reply within 48 hours regarding it
Me: you know he will keep saying different price, only help from side is possible?
Sivasankar: he has to help with the difference vinod
Please contact him, he will surely reply with a solution.
Me: already he had replied with the same answer
It seems you do not want to help me in this matter?
Sivasankar: we don't have the options to help you, since it is seller full filled order
Only he can help you
Me: that means you dont have any control over seller?
Sivasankar: we can also only contact them and ask them to help you
Me: that means they are free to loot and cheat customers?
Sivasankar: no, they can't do it, we surely take the necessary actions.
Me: when more than 3 weeks?
Sivasankar: it will not happen in future.
Me: but what about the amount already paid over mrp?
Sivasankar: please contact the seller, they will help you
I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's
Still connected. If you aren't able to respond in 1 minute, this chat will close
Me: i again repeat, that means seller is free to cheat customer from your website and you do not want to help the customer when seller is not listening
Sivasankar: he has replied that the mrp is 559 only, if you are not satisfied, please contact him with the full details, please mail him, he has to reply to you within 48 hours
Me: again same way to delay settlement
Sivasankar: it is the only solution
Me: when i repeat he come with same answer
Sivasankar: only he can help you with the difference
You have the proof right, please mail him with it, he must accept it this time.
Me: that only means seller is free to cheat and you know settlement will not take place?
Sivasankar: you have the proof right, please mail him with it, he must accept it this time and help you
Me: you have no role in this issue?
Sivasankar: i will also contact the seller regarding it to help you
Me: the proof i had already given you
Sivasankar: please send it in mail to him and ask him for the amount
Me: the manufacturer web site display the price?
Sivasankar: they would have different rates.
The rate will vary from there to amazon
We cannot assure the same price
Me: the mrp was erased it is clear cheating, and you are partner with the seller?
Sivasankar: he rate in amazon, is fixed by the seller, please contact them
Me: that means you are partner with the seller in cheating and looting?
Sivasankar: i cannot comment on it
Me: that means yes
Sivasankar: i cannot comment on it

I have purchased a mobile handset from amazon.in moto g5splus. They have sent me a defective piece. The sim card was not detecting in the phone. I asked amazon to replace the item but as other mobile handset was not available with the seller they said that they will return the product and refund the amount into my bank account. A pick up was scheduled for the next day by amazon on 2nd dec '18 but pick was cancelled next day as imei number on mobile and mobile box doesn't match. Again i called amazon customer care they said they assure me that now this will not happen again. Again the pickup was arranged and cancelled next day on 6th dec'18. And now again it was cancelled today on 9th dec'18 for the same reason and again for the 4th time pick up is arranged for 10th dec with so much of assurance and confirmation mail from amazon senior escalation team that it will happen but today also it is cancelled. Now again the pickup is arranged for 11 dec 18.
Their customer care team is just illiterate. They don't have any idea when they talk regarding the product. They just cancel it. Pathetic service and defective products is the goodwill of amazon.

Prepaid orders: order#[protected]https://www.amazon.in/gp/product/B07DH7DL19/ref=oh_aui_detailpa...⇄ and order#[protected]https://www.amazon.in/gp/product/B073V1YWPM/ref=od_aui_detailpa...⇄

For both above orders placed on amazon.in, the subjected incident has happened.

Fraud delivery by amazon.in, wherein the product is not delivered to the customer, rakesh k r (Me) but updated the same as delivered on amazon app. Either delivery guys are selling the products to someone they want or prepaid orders are not getting delivered on time by poor management of amazon.in management (Delivery).

The management is not aware of where the delivery guys are delivering, the tracking is not done properly.

Is the customer responsible for personally undertaking delivery of the products we have ordered?

Dear sir, i ordered kitchen chimney for my house, and i paid through my debitcard of ecobank, liberia, west africa, they sent the information of refund, i went bank the money has not refunded, so i request you to do the needful,

Shipping address: chasmeena ibrahim chasmeena ibrahim 84, main road kadayanallur, tamil nadu, 627759 in

The invoice. Order no:[protected] credit note no: blr7-c-142947 original...

Hello,
I have ordered one grey colour shoes :
View order & return details
Order date :
03-dec-2018
Order #[protected]
Order total
850.00 (1 item)
&received several years old shoes with defective packaging.
Please don't cheat customers like this. It takes years to build trust!
Please register it as a complaint & i want compensation for this.
Regards,
Atul ojha
[protected]
[protected]@gmail.com

It's early december 2018. Amazon is offering thru december 2018 “….. Free shipping to all customers this holiday season, starting monday. Amazon didn't say when the promotion would end but described the duration as "limited." it marks the first time in recent memory amazon has removed the minimum order requirement for its free super-saver shipping tier.” (Source: business insider.com, 11/05/18).

So i went to amazon for a simple pedometer, and found one for “$9.47 & free shipping” is in it's description. But uh-oh, “add-on item” is also part of the description, which apparently means i can't just buy this simple and desirable pedometer, maybe because it is too cheap to allow me to buy as a stand-alone item?

Then i looked at other amazon-sourced pedometers, and found one for $5.71 & free shipping and since it's not an "add-on item", i could buy it, stand-alone. But i don't want this brand or it's design, so i went to the manufacturer of the $9.47 (Amazon-priced) item and bought it directly from the manufacturer.

Amazon, you are inconsistent with your policies and prices. Savvy consumers do not trust you, so we shop elsewhere. Adios, amazon.

I placed an order to amazon and paid rs.11, 790/- in advance payment on 18 november 2018. The order was cancelled by amazon citing my address as out of delivery area. I received an email from amazon on 27 nov. 2018 that refund has been processed. I again received an email from amazon on 30 nov.2018 intimating me my six digit refund reference number. I had paid from yes bank saving account debit card (Master card) so payment was to be credited back to that account only. But it is not credited back till date. I contacted yes bank customer care they are insisting on 23 digit refund reference number to be able to trace the refund. Amazon is not co-operating and not intimating us the 23 digit refund reference number or giving us any other documentary evidence of refund done from their side. I have lost my hard earned money.

Dear sir amazon processed a refund of rs 360 which has not been credit in my account they send me a refference number for txn and say that if refund is not credit in my ac then if i shall call you and mention that reference number than you will be credit my refund in my ac so i am sending you a refference number screen shot plz check it and help me cell-[protected] thank u a/c number-[protected] ifsc code-bkid0004690...

Placed order online dt 7th Sep-2018
Order Ref:[protected]

Complaint registered with consumer complaints forum dt 3rd Nov-2018.
But no response till date.

Again requesting to resolve the matter

Lot of embarrassment

i did not expect from Amazon for such poor response.

kindly help

pritpal

My 100% paid item order not yet delivered by amazon dispite several compaint calls & messages sent to amazon but till date no clearty regarding the delivery for my 100% paid order.
Very very disapointed with the company complaint call center.

Need help to get my order delivered soon.
Gaurav anand
30-72/1 rajpur road
Dehradun-248091
+[protected]

Pl. Refer to amazon.in online order no.[protected] for two items placed on 21-11-18, items received on 25-11-18 and return request created for both the items on 25-11-18 & items picked up on 26-11-18 amounting to rs. 1050. Both the items were picked up by their delivery agent after proper verification and checking of the items.
Thereafter i get email from amazon on 03-11-18 about one item of the order i. E dynore stainless steel cup set, 120ml each, set of 6, red that they have received different item.
About the other item i. E pigeon stainless steel coffee cup set of 4 (With lid) which was also picked up for refund there is no communication & refund is pending.

Both the items were picked up by amazon transport service. It is responsibility of pickup service to check and verify the items. I had handed over the same and correct items to the pickup person.

Since on that particular day and same time there were two items which were picked up for return order there is a strong possibility that items could have interchanged while sending due to mistake of amazon transportation service.

Amazon is neither giving the products back to me and neither processing the refund for both items for rs. 1050. They are charging me for the products they have in their possession.

I had placed an order with amazon on 26th november 2018 for honor8x (Blue.4gb ram, 64gb storage) the order id is[protected]. Instead of the phone which was actually ordered, we have received a delivery of 2 bars of soap in the box of some other brand of phone (Samsung). I had attached the photos also for reference. I had kindly requested them for a complete refund of the payment that i had made for this item through online banking as soon as possible. With reference to the earlier emails received from amazon i had uploaded my proof of id on my amazon account to expedite the process of investigation. I had completely and immediately co-operated. The following was the response-based on the results of our investigation, we won’t be able to provide a replacement or refund for this order at this time. The call center executives and the emails give the same automated responses. Tweeted @amazonhelp, @amazonindia. Received the same automated responses. Requesting for a refund.