Amazon India Complaints & Reviews

I had bought an asus phone and have given that to your pick up person on 30 september for refund.
But i have received refund of flip cover not my phone
I am having that flip cover
I have given cell phone not a flip cover
Every time your customer service say wait for 5 days it's already 15 days.. You are taking a action or not or i should complain

Your pick up person have submitted a fake report that...

I was ordered /booked my product as on date: 30 sept 2018, as following details : 1) product name: thokla for mpsc.
2) ordered date. : 30 sept 2018.
3) order no.:[protected].
4) paid amount : 435+65= 500 ₹/-
5) tax (Postage and packing) 65₹ paid.
Still today date: 21 oct 2018. My item /order haven't received the item yet. I tried to contact with customer care but not satisfactory replied...

I was ordered shoe peacoat-puma white on 15oct 18 of rs1639. After 2days it's showing delivered to me but actually it was not delivered & amazon team ask me to wait till 20oct 18 & they will arrange the redelivery. Now 21oct. They told that they can't full fill the order and arranging the refund. I not order the same for refund why are they selling in discount if they can't afford...

Sir a book a product on october 10 by making payments in advance.
Gati courier service is not sending my product at my door. But amazon had assured me for my product to be available at 171213. I was regulary getting my product in my address since past three years. But this time this third class courier service is misleading me. Last yime i had to travel 70km to take my product from gati courier company office by spend in 1500rupees...

Hi,

Amazon dont have control on his delivery service i place an order on 13th amazon said delivery on 20th in this month but not delivered yet on 21th of oct 2018 i called his delivery boy as provide no on amazon app he received a call and cut in 4 second after that he didn't received any call and block my no too after 30 min his no shown switch off inform customer care she said will deliver today before 9pm after 2 hours...

Hi, am order one pair black leather shoes and one pair sleepers from amazon. 1st time shoes deliver to me on expected date but when i unpacked unit i found they delivered me wrong product so am raised a replacement request today also i received wrong product so am raised a request for refund. Because who know 3rd time what they will deliver me again and now am also wants to refund of my sleeper those am order on same time which was still...

I have purchased red mi 6 pro mobile from amazon.in and it delivered after 4-5 days when i open the mobile i got shocked its touch not responding after i complain to customer care then schedule technician visits after 5-6 days.
This is very bad experience still waiting amazon technician for checking this device after verify amazon will take also 2-5 days for replacing it....

I was cheated and fooled by amzone with fake promises i ordered vivo v9 prp from amazone tracking id[protected] purchased on purchased on 16th october and was promised to be delived on 19th october 8pm later they stopped providing information through trackers then i talked with customer service they said will arrive at 9 then said at next day then said sundy 6 then at 8 pm and keep on fooling me and wasting my time and customer service...

Order id[protected] i purchased airtel internet tv only to watch online services like youtube, sonyliv etc from amazon app on 04/july/18. It was clearly given on the amazon app internet services will work without an active dth subscription (Kindly check screen capture). I was given 2 months free subscription dth subscription which ended on 08/september/2018 and my internet service like youtube and all others are blocked. I spoke...

Dear who it may concern,

Hope you are doing well.

I have ordered bluetooth speak in amazon a few days before. Due to no charge in my mobile i could not attend delivery boy call on 20-oct-2018 02.50pm (Call received from rahul - [protected]). After some time 2 guys came to my home and asked me why i did not attend the call. I said “sorry, it was on charging mode”. But they behaving very worst and throw the...

I have ordered a pair of jeans on sale, it was supposed to be delivered on 20th as i had to go out because of an emergency, i asked the delivery boy to reschedule he agreed but later marked it as rejected by me, when i called him he started abusing, now the product is out of stock and neither is on discount, why should i suffer cause of their fault...

Order no.[protected]
The order is prepaid.
The delivery is delayed.
I tried to contact amazon but with no help of where the product is.
They just said that the package will be delivered but they dont know when.
The track package option does not reveal any information of where the package is.
The irresponsibility of amazon is quite shocking.
Please refer below the details as attached....

I have bookes one samsung evo plus grade 1 memory card 32gb on 15th oct 2018, i am a prime customer i have to claim one day delivery, i booked an order its shows your item delivery on 17th oct 2018, i have waited for 17th oct night 9.00 pm the product not delivered, ihave receive one phone call from amazon on 11.30 nobody speaking after this call my amazon app showing delivery attempted today but nobody called or coming to my home, i call...

Sir,
I have booked an order with order no[protected] on 09 oct 2018 through amazon, the product was about to be delivered by 10.10.2018, but i did not receive the product till date ie 21 oct 2018. So on 17 oct 2018 i have booked for its replacement with an executive and he told me that i will receive confirmation in 24 hours but till now i didn't receive any confirmation. I don't want any refund, it is fault of amazon only...

I had ordered 2 items having order numbers:
1. Order#[protected]
2. Order#[protected]
Which was to be delivered on 16 oct 2018.

But, amazon india website shows that both orders returned to seller without informing the customer.

Customer care is not able to help and explain the issue happened to the above mentioned orders....

On sale from oct 10-15, i have ordered a redmi mobile and jeans t shirt from amazon on different dates. First time the mobile returned to seller by stating the that the product got damaged during handling & customer care gives assurance that this will not happen again. But this is again repeat in case of t shirt. All the time i have wasted in waiting for mobile and the dress....

I placed an order for formula 1 615874 headlight restorer 237 ml on 18/10/2018 having order id[protected] it's estimated delivery date is 01/11/2018 it's delivery details has shared with courier on 18/10/18 & it is get cancelled on 20/10/18 without shipping & without any reason.
This is second time i am facing this issue from amazon cloudtail & gati... I can't understand 1 thing that is if the amazon is unable to give delivery...

I have ordered a samsung galaxy a8plus mobile phone with an exchange offer with my old redmi note 4 mobile. Item has reached today at the local courier service centre and was out for delivery. I have reached at the centre to collect the product by exchanging the old one. The courier agent had done a mistake in their login (She wrongly entered a number in the space provided for entering the imei number of my old phone). At that time the status...

Hi team,

I have been amazon loyal customer since 2014, this is very sad that due to very unprofessional behavior of customer support and lot of disappointment i have to request early cancellation my prime membership.

I took the membership on 17 feb 2018 by paying yearly amount of rs. 999. I have been facing issue with delivery timeline in many occasions but today when i contacted customer support team about...

Every single time i order a product, it has been delivered late to me. Today i am writing this because it's became immotional to me, this time the product which is due for a week is my cats food. Amazon if you cannot provide a proper service, if you cannot keep up to your promises, if you cannot have a real time tracking of the products which you deliver, if you cannot manage your delivery team, if you cannot provide proper customer service...