Amazon India Complaints & Reviews

This is what #amazon is sending to customer and when customer asking for refund then denying for refund and sending fake emails that they have processed refund while its 30 days has passed yet refund not reached in account.

11 october 2018 05:02pm amazon executive send email as below

Hello tejendra,

This is namrata from amazon escalations team.

Thanks you for writing back to us....

I have ordered 2 memory cards sandisk 16gb and 32gb on
Order #[protected], to day (Saturday 20 oct 2018)

Since i am travelling i could not collect my parcel at my office and when i called delivery man he said he will hand over the parcel to amazon agents office, as advised by the delivery man i have went to collect my parcel at amazon agents office at landmark complex, kannur.

I have given my tracking...

Amazon service is very bad. Recently i ordered one loreal conditionar with online payment method. Bt at the time the order will delivred to me sudeently it goes back returend and when i call to customer care mr. Amit asked me that it is returend due to customer's rejection. He said the status is showing this but from my side i dont reject it. Than why at the time of delivery always my product go back. And its strange tgat the amazon put a...

I am also faced this problem how to solve it sir

[protected]@amazonjobcare.in
I lost 11430 ruppees money
They told firstly for uniform 1550 i paid it secondly 5150 for salary account icici bank nd then 4730 for courier charge, totaly i paid 11430 and again they are asking 3200 for police verification charge..
Waste of money
Cheating peoples by telling providing amazon jobs i found in olx.. Please be...

I purchased samsung s9 by exchanging my samsung s7 edge mobile. Within 3 days the handset stopped working. Whenever i dialed any number, the message would be "phone not registered". If some one called me on my number, the message would be "phone switched off". We contacted customer care today. After making all exercises for 20-30 minutes, they said phone is not working and would refund the money. I am not interested in refund, i need replacement....

I have made online payment & ordered 2 mantra mfs-100 fingerprint scanner which is supposed to deliver on 16th october, 2018. I surprised to note that it is showing delivered on amazon webiste where as i disnt received the product. I had given complaint through tollfree no and also through email. By email they confirmed me rhat they will scrutinise the matter and provide me reply on 19th oct, 2018. But i didnt received any reply on 19th and...

Amazon india delivery system is not trustworthy. There has been at-least three instances where order status message showed my prepaid orders were delivered but they were not. I had to follow up with their customer service after which the orders were delivered the later day or day after. My latest prepaid order for a jbl sound-bar (Order #[protected] has been rescheduled at least twice in a week. I have made two contacts with amazon...

Dear sir,
We order acer laptop from your site dated 17 july 2018. (Ordering and payment details are attached herewith for your reference).

It was delivered on 25 july 2018 at the delivery address.
It was for the use of our colleague mr. D jayachandran. He was on leave from 24 july 2018 to 13 august.
On his return he tried to switch on the laptop but it couldn't booted up. We spoke to amazon over telephone...

My name is rehan qureshi. I have ordered 4 product on amazon on 11 october 2018. Ordere no:[protected] two of them delievered and i have requested for the one of the delivered product bt they are not picking up. Every time the cancel and update false status. I called on the provided no bt the delivery man said i am on leave today or something i that, am uploading screeshot i have call recordings as a proof..
And other undeliverd...

Dear sir
As i have ordered redmi note 6pro (64gb, 4gb} on13th october and expected deliver day was given 15. But it was not delivered and amazon given replacement for this. But now this replacement also not received. This delivery was expected on 20th october 2018, but still it is not updated. It is already paid order. My number is [protected] i want the serious action to be taken upon this....

I placed an order as on order date

10-oct-2018

Order #

[protected]

Order total

299.00 (1 item)

Expected date was 12 oct 2018

Debited my money and no proper response held. Every time they only commuting early delivery. This box is booked to send vaccine with ice to karimnagar. They were also informed because of this delay a baby...

For the above said order order no[protected], i placed only one order. But rs 598 for two products have been collected from me. For my one order u collected for two. U delivered one piece. So my loss is rs 299. So kindly refund the amount to my account. For the above said order order no[protected], i placed only one order. But rs 598 for two products have been collected from me. For my one order u collected for two. U delivered...

I have placed order on amazon on 16th october 2018 and schedule delivery date was 18th october but still product not delivered till 20th october.

- delivery person kept his phone in switched off state and mark comment "delivery attempted"
- amazon costumer care not aware of where the package is and the keep promising me that product will delivered in 24 hrs

Order #[protected]...

I had ordered a tv for my parents on 10th october.. It was not delivered nor cancelled. I called customer care many times only to listen to no resolution. It was mentally harassing. This is the 3rd time that i am facing the issue. All my festivals have been ruined. I have called customer care multiple times. It was a gift for my parents and nitin happened. Rakhi was a also ruined like this. Working in india you should care about the indian...

This is 4th time, my pickup is cancelled, for a reason i have call customer care, they say i have refused for pickup, and then i have a call to amazon agent (Pickup/delivery boy, mobile number [protected]) and he says that ' aap bewakuf bana rahe hai islye main baar-baar aise hi cancel karunga" this means amazon trains there employees like this, that customer got issue with there product and delivery boy will resolve with there-end like this.br...

On 26 september 2018, i ordered a "scout 39 in 1 tool kit" (Order#[protected] in total of rs 549from amazon but because of some reasons i had to return it and before returning i was also not able to pick it up when it was delivered. So it took several days for the product to return to amazon and then amazon processed a refund of rs 549 but i never received any refund on my email id "[protected]@gmail.com" or on my mobile no.
I...

I had placed replacement of mitv 4a 49 inch for which return was picked on 14 oct and i was assured that replacement will be shipped within 48hrs.

This tv was supposed to be a gift that i wanted by 19th october.

After calling amazon.in support around 20 times also after talking to their escalon team i've not got any proper resolution.

I feel like i'm being harassed and evertime i call them i'm...

I am very unhappy with the way i have been provided service for an item costin rs 650, since last one week.

I have not done any mistake anywhere, i have done as directed by amazon customer care and now i am stuck.

I had ordered one iron, bajaj majesty steam iron as i required it on urgent basis, being a prime customer i recieved it within two days. But recieved a normal iron instead of a steam iron.
br...

Dear amazon,

With deep regret, i would like to tell you that you are a bunch of thugs and thiefs.

Its not happening for the first time, the order i had ordered had been wrongly sent.

I had ordered the metallic colour sanyo tv and black colour sanyo tv had been delivered to me, which is a different model and comparative cheaper and on requesting to correct & resend the order, a denial have been...

I was book a inlander 70 ltrs grey rucksack (1009) bag on 12/10/2018 from amazon india online shop with price of rs:-1999/- with tracking id:[protected]. And they assured that delivered the bag before 19/10/2018 (Friday) 8.00 p. M at my home address. But i can't get bag. Then i was contact the amazon customer care. Then they tolled me it will delivered on 25/10/2018. And they don't provide the current status....