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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
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500032

Amazon India reviews & complaints page 520

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A
amolngp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancellation order placed on amazon, not credited to account.

Website:www.amazon.in

I had placed an order on 04.10.2018 for purchase on amazon, online purchase portal and made payment through debit card of bank of india. An amount of rs.3, 904/- was debited to my above s/b account on account of above payment on date 04.10.2018.

However, after going through reviews, i found that the seller does not sell good quality product. Hence, i immediately cancelled the order on the same day i. E. 04.10.2018.
br...
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W
wasim1988
from Mumbai, Maharashtra
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product not deliver at the time period

Address:Mumbai City, Maharashtra, 400058
Website:Amazon.in

I m a prime customer of amazon we have order the product redmi 6 pro by 15/10/2018 as per prime customer order will be deliver within 24hrs but still product not deliver, yesterday my redmi 6 pro out of deliver executive is called me i m coming around 7pm update address is offiice address myoffice time is 10 to 6 i m wait 7pm still not coming then he is i m coming 8pm so i wait till 8pm after that i called he is not picking my call so i m...
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V
vijaygamare
from Mumbai, Maharashtra
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poor quality material supplied & not taking return

Address:Thane, Maharashtra, 401208
Website:amazon.in

Sir, i had purchased a body fit gym equipments on 20 september 2018 for a price of rs 5140 having order no.[protected] from amazon india through online. When they delivered the product to my home i found that product was having poor quality & can break easily. So i decided to return the product immediately. When i requested for returning the product they told us to return it by yourself that too with my cost which will be equal to...
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S
sachin772
from Pune, Maharashtra
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arrogant delivery person did not deliver

Address:500032
Website:amazon.in

Hello, my name is sachin, i had ordered a health product from amazon on 9th oct,

Order #[protected]

Tracking id [protected]

And the order was reached here on 15th, the delivery person named "maslekar" his mo - [protected].

He calls me up and says with a very very rude non polite tone, using my last name, that your parcel is here at my location, come here and take it. I...
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D
dipak8651
from Bhopal, Madhya Pradesh
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selling duplicate copy of killer jeans

Address:122003

Hi

I recently ordered the killer jeans from amazon on sell. When i received the order. I saw this is the duplicate copy of killer jeans. I previously purchased the jeans from killer jeans oflline showroom. When i matched the same product there was too much difference between both products. They tried to copy the same but there was a mark of duplicate product.

They didn't give the finishing touch of product.br...
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Dear all,

I would like to bring to your notice regarding the order #[protected] which i made on 11th october 2018. It has reached the nearest facility on 13th october (As per the tracking). And we received a call from the delivery guy asking us to collect it from his facility which we refused since we regularly purchase from amazon and all items was delivered at our home without any issues. Even the other orders which...
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M
mohammed adham n
from Paravur, Kerala
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delivery service boy

Address:Malappuram, Kerala, 676306
Website:amazon.in

On october 15th i got an sms which says the item i was ordered on amazon.in will be delivered today and also the contact details of delivery boy including phone number. I, ll wait till evening and no calls came, i called him and ask about delivery details he didnt answer me and i got another sms which says deliverd on same day 9:30pm but not deliverd next day (Oct 16th) i called him again amd ask he answer it was mis routed and will be deliverd...
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Address:Ghaziabad, Uttar Pradesh, 201011
Website:amazon.com

I am unable to contact the courier person on the number which he has sms me [protected].

He has posted false status of attempt of delivery of item against tracking id[protected].

Not a single call came from this person. Sms is being received why not call and why did not the person visit at the designated time day promised by him only?

Posting false information by your courier agency indicates...
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R
raghunath panigrahi
from Mumbai, Maharashtra
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product delivery order 404-5161077-1131533

Website:amazon.in

My order[protected]
Is delayed from last saturday by false claim that i m not reachable.
Today it was out for delivery i contacted that delivery person [protected] and he rudely said i cannot delivery do whatever u want to do.
I have raised so many complaints from last saturday and i m fed of it now.
I think thats how you treat your non prime comsumers....
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J
Jigar@15
from Chennai, Tamil Nadu
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ordered redmi 6 pro

Have ordered redmi 6 pro from amazon, on 14 th of october 2018 during the great indian festival. The
Expected delivery was 15th oct 2018, but i didnt received the deliver but i got an update that due to phone number was not reachable. Which was absolutely wrong.

On monday which is 15th oct 2018 i called amazon customer service department for this issue. They rescheduled the delivery next working day which is 16th october...
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B
Bhavya Wahie
from New Delhi, Delhi
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delivery of a wrong product any denying replacement/return/refund

Website:www.amazon.in

I have made this purchase of muscleblaze mass gainer xxl 3kg chocolate with 100g free creatine order no.[protected] on 24 th sept 2018 from amazonin to which i was not satisfied and thus ordered a replacement
The replacement order was delivered to me today... But the only thing i got was a shaker bottle with "isopure" written over it
Neither the. 3kg mass gainer jar nor the 100 g creatine was which delivered was supposed...
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A
Anvity Prasun
from Pune, Maharashtra
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delivery of product and return

Address:Nashik, Maharashtra, 422009
Website:Amazon.in

I have ordered various products from amazon but this time it feels like i have made a huge mistake. I received a product which was not what i expected so i initiated a return on 10th october 2018 which till today i. E. 17th october 2018 has not been picked up and everyday i receive a message that return is rescheduled because product was not ready. The person who has to pickup the product has not even once contacted me.
Worst service....
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Bhogendra Rawat
from Noida, Uttar Pradesh
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I am complaining about my refund not come my bank account number

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.consumercomplaints.in

Dear sir

My account no[protected]
Customer id 73581980
I purchased a product on amazon on 27th of september month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 06 th of october maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 408546. I had contacted...
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N
Niyai shaj
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about clothes worth rs1800

I tried to place order but order wasn't placed and money is debited from sbi card I have all my transaction details .I talked with SBI bank but they said it was debited by amazon.I don't have order no as order wasn't placed so can't use customer care I used chatting option but that guy didn't gave any solution.he said he would see if he could do anything although it was their problem....
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S
Soumyakant De
from Delhi, Delhi
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refund not provided even after product has been returned

Address:400094
Website:Amazon.in

I had ordered a battery from Amazon (Order ID[protected]) however it turned out to be defective.

I placed a return on that order and the seller promised me that the refund would be processed as soon as the battery is received by the seller.

Here is the screenshot where the seller says he would provide the refund - http://prntscr.com/l6ztke

And this is the DTDC courier slip after I shipped...
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S
svgpati
from Palghat, Kerala
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pending order no.408-6254470-0289932

Address:Chennai, Tamil Nadu, 600020

I have ordered VIVO V9 Pro on 11.10.2018 vide order No.[protected] in offer and was supposed to receive on 13.10.18.But i received a call from the courier boy on 12.10.18 when i was in the Office for the delivery and exchange cell which was in home.I requested him to come on 13.10.18 the next day to deliver at my home address i.e delivery address and he agreed.Surprisingly he has return the cell to the cell on the same day evening...
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B
Bindhu B
from Mau, Uttar Pradesh
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used product delivered without box

Address:Bangalore, Karnataka, 560001

We ordered apple watch in amazon on 11 october 2018, but they delivered used and old product without box. we request for pickup but pickup agent is not accepting without box. amazon customer support is not helping us. very disappointed with amazon Indian. worst experience with amazon....
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R
rajen chandarana
from Rajkot, Gujarat
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non delivery of echodot 3rd generation

Address:Bharuch, Gujarat, 392011

I have ordered 3rd generation Amazon echodot on 13th October and delivery is scheduled on 17th October 2018. Surprisingly I had got message that your order was refused at the time of delivery. Delivery person had not come for delivery, when contacted delivery man he had told that your parcel package found in torn condition that's why he had entered refusal data in their system. I had contacted Amazon and chat with the customer care representative...
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C
chanchalkumar26
from Ludhiana, Punjab
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wrong item delivered( canon eos 1300d instead of canon eos 800d)

Address:110030

My order id #[protected]
my email id - [protected]@gmail.com
On 9th october i purchased several product from amazon.in .
one of them was canon EOS 800D body, but i received canon EOS 1300D body.
I escalated this issue to amazon and mail them just after received and open order(10th october aprox 9:00 am)they told me to send e-mail of product which i got( i sent that mail at9:33 AM on 10th oct) br...
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T
tausif ice
from Mumbai, Maharashtra
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product delivery never attempted

Address:Thane, Maharashtra, 400603
Website:Amazon india

Have ordered boat wired 900 headphones from amazon, on 11th of october
2018 during the great indian festival which was goining on at rs 599/-. The
Expected delivery was 13th oct 2018, but i didnt received the deliver but i got
An update that due to phone number was not reachable. Which was
Absolutely wrong. On sunday which is 14th oct 2018 again i received one text
Msg on my cellphone at 4.32pm that we are...
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