Amazon India Complaints & Reviews

I am the author of 18 lines to insanity.
And i am seeing that my book is being sold on your website without my authority

Dr store is selling my book at 1400 rupees which i have not allowed at all.

Amazon can not allow such fraud to happen on this portal and should see that my book is removed with immediate effect as i will be selling my book myself on all sites.

I expect your immediate action on this matter as it is ver upsetting to see such fraud happening on your well known site.

Look forward to a quick response from your side.

Dear
My acc no:[protected]
Customer id 99122840
I purchased a product from amazon on 10th of october and canceled it on 11th of october. I payment was done through my mastercard of canara bank.
Amazon says that they have successfully transferred the amount on 12th
Whose reference no provided by amazon is
293458. The amount is still not reflected on my bank.

The main branch doest have any information about this.

Please provide the solution asap

Shipped with ecom express
Tracking id[protected]
Order date

25-oct-2018

Order #

[protected]

Order total

6, 850.04 (1 item)
The despatch man came to office address on sunday so i am unable to get it but i called him i will get it tomorrow but he returned my order
And not given any response to my calls, msgs, plz re deliver my order..

I ordered some products from amazon and also asked for refund. Probably the amount has been initiated but i’ve not received it yet...
Reference number : 75503728292023801455907 for 279.20 and 75503728287023664822174 for 139.30
Refund date : 18th and 13th october
Refund amount :rs.279.20 and rs.139.30
Almost it’s 3weeks late... So kindly proceed the process asap...

Dear sir
: refund for amazon.in order :[protected] my name goldy mobile no [protected]
I purchased a product on amazon on 10th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 10th of this month maximum time frame was 10 days. Still it was not reflected in my account. They had provided the refund reference number as. 75503728284023570780758 i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman. My refund amount not...5998

Dear amazon

As i have purchased mi a2 in amazon on11 of oct, 2018 and i found that mobile battery is below average and poor, so i tried to return it, but unfortunately in amazon either return or cancel options are available.. And it has been 20 days and i contacted customer service for more than 5 times... And customer service executive's are repeatedly telling same story to wait for 24 hours.
Whereas in all other e-commerce sites we are finding user friendly and customer centric service, but in amazon i'm just finding torture because when i call to customer service they usually put my call in hold for 10 minutes after all discussions they will say sorry and wait for 24 hours.. Is this the way to treat customer??? Whether it is customer mistake to buy the product in amazon.. As amazon is a trusted site customer prefer your site, but instead of giving better service you people are cheating customers by selling waste products...
Atleast you should refund the amount right???
Now i completely got irritated with this service... And initiate return request from your end and i want my refund...in 24 hours because as i'm staying in koramangala bangalore still you are unable to reach the customer... I'm in a metro city still amazon is just making waste of our valuable time...
Please take this mobile back and credit my refund amount in 24 hours or else i'll escalate this issue.

Regards
Jeevani c
[protected]

I purchased mi a2 from amazon when i gone to amazon courier office a store incharge told me i don't have your mobile and he said me gate out. He was given me very 3rd class treatment. He said we are not delivering things from office those i was collected from office earlier.
I promise you amazon i will not purchase any article from you. Many people from wardha are facing this problem.

I ordered a one months supply of rid-x septic treatment to be shipped to jim kelso at 179 worcester village road, worcester, vermont 05682. This was coming each month after the 28th of the month on a regular basis. Then for the month of september 2018 i started getting two (2) shipments of this product, shipped the same day and billed to my credit card on the same date. I am not sure how this second shipment got added to my account but i feel it might have been when i had to cancel my credit card account and open a new one because of a frautulent charge on my old account. Can you have this second shipment stopped so that i will no longer recieve two (2) shipments of the rid-x product.

Thank you for any help you can give me on this matter.

Paul h. White sr
177 worcester village road
Worcester, vermont 05682

I ordered a pigeon induction on 14.10.2018 from Amazon. The delivery date was 29.10.2018. On 26.10.2018 product went out for delivery but courier boy contacted me to inform that product will not be delivered that day as he is busy and promised to deliver on 27.10.2018. And then a false statement is made from their side that the delivery was attempted but the customer was not available. I contacted the customer support of Amazon about the...

Order no.[protected] order date. 30.09.2018
I received the order in October and due to some reasons I could not check it’s working at that time.Now when opened and tried to on it, we find it’s actually not charging and works only when it is connected with power supply and that too only on position 1.
Request to see it on priority and arrange to send new unit or may refund money ASAP..
Thanks
[protected]

Hey, sir
My name is ram tirath and my account name Goldy registered mobile no [protected] have ordered moblie from amazon on 10th October 2018.But due to some reasons related to seller, I have cancelled the order on 10th October 2018.After that amazon send a mail that the refund was successful and gave a reference number.But the amount wasn't credited in my account.I have payed the amount with my debit card.So i its the problem related to Amazon When I just called the Amazon customer care they saying...
Complaint This is in reference to a Disbursed charge for the amount of Rs.5, 998.00​ with Transaction Id24294A5VGVUProcessor Trace Id5391682613356783303050

10 october 2018 refund amazon 5, 998 did not came in my account

My full name- ram tiarth referene no 75503728284023570780758

I ordered a product on 10th of oct product is samsung 253l refrigerator.
I received a damage product
Cheat by the amazon seller cloudtail india limited.
Refund the product and replaced product delivery deadline was 31oct.
Till the parcel not receive
Parcel reached the nearest delivery center on 25th of oct. As shown in tracking detail..
Proper follow up to amazon customer care last 5 days for deliver the product asap they give me fake promises and fake followups with fake assurance of 24 hr delivery.
Also complaint to the courier partner they mail me the delivered to you within the next 24 hours. Assurance but not receive the product i have really facing problem.
It hurts me a lot.
And loss of delay delivery approx 15000/- rupees and loss of wasting of my precious timing about this issue facing a mental swindle.. Want a proper resolution and compensation..
Help me..
Thanks in advance..

Delivery agents from amazon transportation services are blindly updating the comment that "amazon transportation services couldn't contact you to deliver your package". It has happened multiple times with me now. I raised concern over chat support, call support & posted on twitter too, but no action was taken and product did not got delivered too.

Don;t know, how to escalate the matter.

Hi,

I returned the phone of cost 25000 on 21 oct 2018.

The pickup boy verified all the accessories and phone imei numbers.

Now amazon is telling like they didn't receive the phone and they got empty box.

They are telling that i stoles the phone and sent empty box for them but i have taken vivo v11 pro they are telling they received htc phone.

They are planning to stole my money.

Thank you,
Sairaj

I had purchased 10 or e mobile on dt 13.01.2018 from amazon.in warranty period the mobile became defective. I had returned the device to the company since 13.08.2018. But since 3 moths the company is not giving service to me nor amazon is returning the money. Since 1 month i had complained to amazon but no result. All details are mailed to [protected]@amazon.in.
Order no:#[protected]

I have purchased fans (Qty: 2) and i have received only 1 qty, that's why i have returned it back.

Now they are not refunding me the money by saying your account is on hold and we need to investigate.

And keep asking the same details again and again.

I have been calling from last 3 days but they are keep saying, please wait for 24 hours every time.

Someone please help me.

Thanks

My order no[protected] that is manisha idols antique buddha (Gold/black) which was not delivered to me but it is updated as product was delivered on 15 oct 2018 night 10 4 pm
I go message on 15 oct that your product was delivered by amzagent ([protected]) i called to that agent about product to whom he was delivered then he says that product was not assigned to him and he didnot deliver products in matrusreenagar area he cutted and he didnt accept my calls from next day
I put complaint against this by calling customers care but it is the first time happened to me like this
Here in this case wheather wrong delivery agent no send by amazon or he is saying lies to me or it was delivered to some other person
I asked watchman he told nobody camehere to deliver
My area is full of cc cameras
Check cc footage in my area wheather he delivered or not
If my product was delivered to me means why i want to call continously to customer service
Plz do futher investigation because i want to involve in that investigation because i didnot receive my product
Because that is my money plz do investigation from my end
And also i want to know full investigation which they have done till now
I got wrong investigation from their side
On 22 oct they told to issue refund but i ask for my product they told they will deliver by 30 oct
But now they are saying it was delivered
I have all proofs that product was not delivered to me
If product was missed means plz refund y amount i will book another item
Customercare team irritated me from 16 oct they dont know how to solve my problem plz solve my problem fast
Amazon is cheating customers like this

Dear sir
The refund on the order order id:[protected].
The refund was initiated on thursday 18 october 2018 8:28 pm (Ist) and refund reference number for the same is[protected].
The order was placed on wednesday, 10 october, 2018 9:54:51 pm ist.
But dear sir till now i do not found my refund.
So please resolve it sir.
Thank you sir.

Dear sir

I purchased a product on amazon on 12th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 18th of this month maximum time frame was 10 days. Still it was not reflected in my account. They had provided the refund reference number as 74332748292829154747064. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman. my refund amount not show in my account.

I have placed an order on 8th oct'18 and order no
Order #[protected]. As per standard timeline given by amazon was 24th to 25th oct but they have failed to deliver the shipment than new timeline given gy amazon 30th oct but again failed. Now they are frustrating for my refund money. I am regular in touch with amazon but they are not giving me correct answer.