Amazon India Complaints & Reviews

I placed an order as on order date

10-oct-2018

Order #

[protected]

Order total

299.00 (1 item)

Expected date was 12 oct 2018

Debited my money and no proper response held. Every time they only commuting early delivery. This box is booked to send vaccine with ice to karimnagar. They were also informed because of this delay a baby...

For the above said order order no[protected], i placed only one order. But rs 598 for two products have been collected from me. For my one order u collected for two. U delivered one piece. So my loss is rs 299. So kindly refund the amount to my account. For the above said order order no[protected], i placed only one order. But rs 598 for two products have been collected from me. For my one order u collected for two. U delivered...

I have placed order on amazon on 16th october 2018 and schedule delivery date was 18th october but still product not delivered till 20th october.

- delivery person kept his phone in switched off state and mark comment "delivery attempted"
- amazon costumer care not aware of where the package is and the keep promising me that product will delivered in 24 hrs

Order #[protected]...

I had ordered a tv for my parents on 10th october.. It was not delivered nor cancelled. I called customer care many times only to listen to no resolution. It was mentally harassing. This is the 3rd time that i am facing the issue. All my festivals have been ruined. I have called customer care multiple times. It was a gift for my parents and nitin happened. Rakhi was a also ruined like this. Working in india you should care about the indian...

This is 4th time, my pickup is cancelled, for a reason i have call customer care, they say i have refused for pickup, and then i have a call to amazon agent (Pickup/delivery boy, mobile number [protected]) and he says that ' aap bewakuf bana rahe hai islye main baar-baar aise hi cancel karunga" this means amazon trains there employees like this, that customer got issue with there product and delivery boy will resolve with there-end like this.br...

On 26 september 2018, i ordered a "scout 39 in 1 tool kit" (Order#[protected] in total of rs 549from amazon but because of some reasons i had to return it and before returning i was also not able to pick it up when it was delivered. So it took several days for the product to return to amazon and then amazon processed a refund of rs 549 but i never received any refund on my email id "[protected]@gmail.com" or on my mobile no.
I...

I had placed replacement of mitv 4a 49 inch for which return was picked on 14 oct and i was assured that replacement will be shipped within 48hrs.

This tv was supposed to be a gift that i wanted by 19th october.

After calling amazon.in support around 20 times also after talking to their escalon team i've not got any proper resolution.

I feel like i'm being harassed and evertime i call them i'm...

I am very unhappy with the way i have been provided service for an item costin rs 650, since last one week.

I have not done any mistake anywhere, i have done as directed by amazon customer care and now i am stuck.

I had ordered one iron, bajaj majesty steam iron as i required it on urgent basis, being a prime customer i recieved it within two days. But recieved a normal iron instead of a steam iron.
br...

Dear amazon,

With deep regret, i would like to tell you that you are a bunch of thugs and thiefs.

Its not happening for the first time, the order i had ordered had been wrongly sent.

I had ordered the metallic colour sanyo tv and black colour sanyo tv had been delivered to me, which is a different model and comparative cheaper and on requesting to correct & resend the order, a denial have been...

I was book a inlander 70 ltrs grey rucksack (1009) bag on 12/10/2018 from amazon india online shop with price of rs:-1999/- with tracking id:[protected]. And they assured that delivered the bag before 19/10/2018 (Friday) 8.00 p. M at my home address. But i can't get bag. Then i was contact the amazon customer care. Then they tolled me it will delivered on 25/10/2018. And they don't provide the current status....

I have order opportunity phone and given the money also through card it's more than 3 days i haven't recive my phone they have charged me 100 rs extra for 1 day delivery when i contact them they told me it will take more 2 days i m contacting them since 17. Oct every time they say within 24 hours u will receive it from last 3 days i m not going to office because they told me to wait at home because i have to give them too which i will receive...

Had worst experience with amazon.. 1st time while ordering my money got deducted from account but order was unsuccessful... Still i tried second time as i wanted to gift that product to somebodyon her birthday, order was successful 2nd time with repayment but their delivery boy without contacting me updated on tracking portal that customer was unreachable.. When i contacted him he said because of his personal work he couldn't deliver the...

I ordered jbl c100 si earphones from amazon on 9october which were supposed to be delivered on 10oct. The parcel was not delivered and yet it was updated to delivered. Amazon refuses to deliver the item, process a refund or give me further information. I called them 4-5 times and no solution was provided. Moreover no contact info of the seller or delivery agent was provided....

I had ordered mi6 mobile which was to be delivered on 17 oct with exchange of old mobile. While delivering the person said back cover is missing so he will not be able to deliver. I immediately contacted amazon and associate named rohit said if you purchase back cover i can arrange delivery on next day i. E 18 oct. I arranged the cover and was waiting for my product but till 2 pm it was not delivered so i called amazon an associate named...

I have ordered moto g5s plus from amazon india on thursday, 11 october, 2018 with order number[protected].in my order list it shows delivered on saturday (13th october). I have not received any call or sms regarding the delivery status but it got updated as delivered in the amazon account order status. I already registered a complaint on the monday (15th october 2018) till now i didn't got any call....

Dear sir/ madam,

I hereby wish to bring to you notice that i had ordered real me 1 (Diamond black) mobile on 4th oct 2018 and the parcel delivered on 8th oct 2018. I had opted for cash on delivery & paid rs.13, 990.00 to the delivery man.

Minutes latter, i opened the box and saw, it contained the soap instead of smartphone. I am shocked out of my wits. I can not believe on my eyes. I telephone the delivery...

I have received damaged or defective item (Order:[protected] from the amazon and they have agree to refund amount once ship the item. No where they have contacted me or send the dead line for the item and also called vendor directly he told that decline the button from the amazon site and he will send the refund. I have contacted amazon couple of times they graded over month.
Now both the parties delint my refund recently....

Dear team

I have ordered the one order on 14 oct, 2018 from amazon and received today at 10.30 pm.

In the box when i opened it there is no speaker found except stones.

Now when i asked the amazon they denied to refund my money, as per them there is item in the box.

And they are blocked my account to that why i am not able to contact them telephonically.

Please do the...

Please refer below mail sent for amazon team. I am just hearing from 15th october that its escalated it will be resolved in 3 - 5 business days. 5 days over by 19th october but still no response.

Refer below detail sent to them

Dear amazon team,

I am really frustrated and completely disappointed with amazon service delivery issues that happened with me. I ordered product redmi 6a for one day delivery...

Redmi 6 pro (Red, 4gb ram, 64gb storage) order #[protected] was waiting for the order all day today. The delivery guys just gave a missed call & rescheduled the delivery which is absolutely unethical. No attempt made to make the delivery. I came to work on dusshera just for this phone. & call has no clue as to what is happening. Have wasted my entire day waiting for this product. Needs an compensation from amazon for such fake commitment...