Amazon India Complaints & Reviews

Just causal shoes are not being sent home or not being delivered on time as they falsely accuse of the customer either denying or not providing proper answers when questioning all the deliver is going bad its not with my order its self it been a while since many people have reported the same issue.
Falsely accusing the customer has become a comedy to guys when services are to be provided they are to be provided correctly.

I have lost hope as its happening more than once even being a prime customer kill's us to get services proerly

I was recharged my phone in Amazon pay..my recharge was unsuccessful but my amount was reduced twice...I ll talk to the customer service but they Said we transfer the amount but issue was in Canara bank, I go to the bank also but my issue was not solved yet...I want my money back..pls help me to get this

I have placed in order on 2nd november 2018 and the expected delivery date is 5th november but unfortunately it was not delivered on 5th november after this i tried calling amazon customer care every day they say it will be delivered by tomorrow same thing happened for five days. Its it's 10 november today de 10 now i didn't get the product for any update from the delivery team the package is is held by delivery.

Could you please let me know so when my package will be delivered let me know so expected date
The order details are attached as a screenshot. Thanks

I received 30 size instead of 32. On 22th of october 2018. I requested a return on the same day. Now 10 days left no one picked up the product. Every. I had a talk with customet care executive 3 times. Every time they are saying pick up agent will collect the item by tomorrow but nothing happend.

Pick up agent called me and saying that they are far from my place so cannot come to pickup.

Is amazone is such a fraud online company to fool the customer. Delivery agent find my address very easily but return pick up agent cannot... Very strange.

How i can get my money back?

I hope somebody will read this

My name : jiju antony
Mobile # [protected]

Recently I got a link of Amazon India saying big billion day offer upto 99℅ off. I ordered multiple products from it and it didn't even asked for contact no. ID of all the orders were same. No estimated delivery time shown and no contact no too. I feel that this is fake. Have attached all the screenshots, same order no. Can be seen.

Order no[protected] which was requested to be returned. The pickup tracking id[protected]. Pick up date was 10 nov 2018. The delivery agent arrived on vehicle no up 16 et 7389. His name was ram rattan and was from mm logistics. He not only misbehaved but started fighting and opened his arms to hit the person who was delivering the goods to him. After that he ran away. When his supervisor dilip was contacted. He also did not take any action and was evasive

We are purchased brother printer in your amazon india — also we purchased ink bottles with brother printer — then we are used ink in the printer — there after 10 days — printer running down slowly — we are raising call complaint to brother service center in vijayawada — and he come to check the printer and he told the printer is duplicate and also ink bottles — he told me, you are used duplicate ink in printer — we are not responsible to any other issues — so, many times we cal to brother india customer care center — that persons also answer me, if any duplicate ink provided by your side in printer then we are not responsible to rectify the problem — so, please taken back to the printer — so, sir what can i do — we are purchased printer in august - 2018 — only we are used 15 days only

I have ordered mivi collar wireless neck band bluetooth earphone. But when i received order the box was empty. I called customer care they said investigation will be done. Their investigation team said no status of product missing found so they cannot do anything. Replacement order again taken back with delivery order rejected message. Fraud amazon

We had booked a giordano analog watch on[protected] at your website against order no[protected] worth rs. 3, 127. This item was returned on[protected] against[protected]. Rs.469 was return by you as cash back but no remaining amount received till now
Nancy gangwar c/oadarsh nagar, bahornagla road
Adarshnagar, nawabganj, bareilly up
Mo.[protected]

Dear sir
Please help me
My refund amount not refund
Already 10 days is gone
My account number =[protected]
Canara bank bommasandra branch
Bangalore 560099

Amazon.in order refund reference number
19:05 11/04
Hello,

Your refund of rs.677.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

Sent from yahoo mail on android
Manjunatha swamy

Amazon let us order things showing high discounts without letting us login to the site. It may create problem for us and its fake as after sharing on whatsapp and confirming the order we do not have any evidence of our order. They took my address and god knows what they are going to do with the address. Please se into these fraud sales and take actions so that people are not fooled or harmed by such sites. Please help

I ordered a black back case for my new samsung j6 infinity last month, i removed the baxk case to clean my phone today & i saw corrision kind of marks both on phone n case, the marks are not going & really upset with such a cheap qulity product.. My new phone is spoilt because of this.. I contacted both amazon n seller, but they dont even bother.. The seller is not even picking my call.. Amd amazon does not bother about this.. My 15k phone is spoilt because of such a cheap qulity product.. Never expected this from amazon

I want to draw your kind attention towards the fraud activity..
We have recieved links from our fellows about the great indian sale with the name of amazon. And we have booked many products from different phones.. The link is attached below..
https://rebrand.ly/Amazon-Big-billion-sale

I believe it is a fraud activity. Thus, i request you to please stop this malware activity as it can hack our accounts that are linked with our emails.
Kindly do the needful as early as possible..

Thank you

Hi,
I have ordered and received apple iphone 6s (Rose gold, 32gb) and i received 01december2017. When i am using mobile suddenly got black screen (10november2018) and appear on screen booting symbol. I am not able to use my mobile. So can you please provide service center support for repair or replace the item asap.

Appreciate promt response

Please find the order i'd below.
Order number:[protected]
Invoice number: blr5-543469
Invoice details: ka-blr[protected]
Serial no: b01lxf3sp9 (Apple-iphone-6s-32-rose-gold)

I have purchased a mobile from the amazon india. The quality of the product is very bad and i wanted to replace the mobile with the other mi a2 but company did not do this as the product is returnable in company's policy. The description of the product as given below:

1. Registered email id : [protected]@gmail.com
2. Product description : mi a2 mobile (Imei 1-[protected], imei 2- [protected], serial no.-4ee1a6f)

Horrible customer service from amazon

Ordered a pair of walking shoes from amazon on oct. 25th 2018. Initial delivery date was 31st october to 2nd november. When the product did not arrive on 31st oct i called them and they said it will be delivered within 2 days. When it was still not delivered by 2nd nov. I cancelled the order. The refund is not given till now, i have called your customer service 4 times over the past 8 days. Till now no refund has been initiated from your part. They are repeating the same line. "your refund will be processed in 24-48 hours". You are holding my money for 16 days without delivering the product or apprising me of the status of refund. Horrible customer service from amazon.

Dear concern,

I have order heavy duty foldable on 30-oct-2018 of rs1249/-. Initially the delivery date was 5-sep-2018, but till not delivered and revised date was 8-sep-2018. Today is last date to pay my credit card payment. I haven't paid my credit card bill nor product delivered. With frequent calls now you have informed that product was lost in transit. Because
Delay my bank has been charging me 550+gst for late payment of credit card bill.

I need compensation for not delivered and my money was holding with you for this period.

Regards
Pradeep

A refund has been made by amazon on 9th of august regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

My order #[protected] is not delivered yet, when contacted the customer service she offered me a refund. The item costs 210 and now i have to order it again for higher and also add some other items to make it a free delivery. When contacted customer service through chat, agent named bhagyashree ojha, started lying to me, earlier she asked me to wait for more. Then asked to contact seller, then when i asked her to email the transcript of email she lied again that she can't. It took half an hour just to get the transcript from her and she constantly tried to end chat in that time. Amazon should check my chat with her.

Ordered a refurbished 1plus5 and it was not working.All I could see was blank white screen.
After multiple attempts of contacting customer care, they gave me option of replacement from the same vendor, I do not want same phone from the same vendor after this incident. I want my money back or a new phone, I am ready to pay the gap.