Amazon India Complaints & Reviews

Dear people,
I have lend a loan from a company called zest money to buy a motorola one power in flipkart, by mistake i have been generated a amazon pay voucher. It was an accident and i totally agree with it. But after i received my mail from zest money i have two links with the vouchers value of 10, 000 and 5, 999 respectively.
With more of a curiosity and eagerness to buy the mobile phone, i have clicked the link in the...

I have purchased product from my business account of amazon
They have not mentioned my gst number and firm name on the invoice
And they are not ready take it return or they are not ready to change the details on the invoice that product also
As they have not mentioned my gst details i can't take the input tax credit of that product and i will br loss for that...

I have purchase mobile prepaid recharge many approx 10-12 number amazon policy

Prepaid mobile recharge

Mobile phone number

Operator/circle

Recharge amount

First recharge offer flat 50 back on min recharges 148
First recharge offer flat 100 back on min recharges 398
All recharge up to 50 back

I had recharge 10-12 recharges in other other...

I ordered a laptop (Order no[protected] on 10.10.2018 and during checkout section, there was a option that delivery within 12.10.2018 is free as my account is amazon prime and there is a cashback option for no rush delivery. I choose the delivery on 12.10.2018 and the item was shipped on 12.10.2018. On the same day i got information that the item was out for delivery and delivery will be done within 9 pm. Also contact number of...

I have ordered one (Certified refurbished) mi band hrx edition (Black), from amazon.in on 11.06.2018 and it was delivered on 19.06.2018. But after using 15 -20 days the battery i have noticed, the battery of the band is not so good. On amazon site it is written 20 days of battery back up and i was getting hardly 1-2 days only. After that battery is totally not working for an hour. I am very much disappointed by the amazon for their defective...

This is regarding the item name homesmiths beige color toy organizer (5 pcs kids table and chair set) (Attachment enclosed) we ordered from amazon site via order no.[protected]on 11.10.2018.

We are very much disappointed after the said purchase :

My wife called the amazon customer care that in pic the item is being displayed but 5 pcs kids table and chair set is not being displayed as the same was written...

Issue:
1. First of all worst customer care service: ivr responses and not able to connect customer care.

2. Order is not delivered on time?
3. Courier boy updated the status customer is not available without informing to customer. Even i am trying to contact but not getting any satisfactory resolution of the issue.
4. Still i am awaiting my ordered but it is not delivered yet
5. Ever no email...

All the adviser from customer service lied to me, no one give me correct information due to that i cancelled my order now when i try to rr-order the same product you guys charging me 1300k more
I just the phone within the price its available first time and i just want my issue to be resolved i don't want any other things form uh guys

I'll do everything and i'll cancel my prime membership and never recommend anyone amazonbr...

Amazon cancelled my order (#[protected] on 13.10.2018.
I ordered vivo v9 pro black 6gb+64gb with exchange offer on redmi y1.
Amazon confirmed order on 12.10.2018 with pay in advance through net banking. Amazon cancelled order after dispatching the material on 13.10.2018 at 5pm in behalf of redmi y1 is failed in verification.
I dont know what type of verification required after confirmation of order.
First,...

I ordered one wrist watch worth 3681 and bike cover both are defective, i applied for refund and items return continuously rescheduling also pickup not done, they are promising if we failed thrice we will return your money, i made complaints more than 5 times but every time they are reply that you had made only twice we will try last more time again they are rescheduling pick up and next time again saying u have made complaints only twice...

So, on 12th october 2018 i ordered a memory card from samsung and made the payment using google pay's upi. It was about 949 inr. After same time i got a mail from address verification stating that my order has been cancelled and my account is on hold. The problem is that cash was taken from my account but i got no refund after this cancel. So i contacted the customer care and they said they couldn't do anything and i tried calling them again...

I had ordered a pizza from mojo pizza on 11/09/2018 of an amount rs.427/-. Due to some change in plans i cancelled the order in lieu of which i had to receive a refund amount of rs.352/-. Amazon gave me a reference number 75260828255022833127423 to be tracked with the bank. After confirming with the bank they said me that bank cannot track it with the reference number. It has been more than a month but there is no proceedings in the same....

Order no.[protected] on amazon india

I had ordered a motorola phone on amazon india vide above ref. The material has been sent but no information has been sent to me. The courier boy is asking me for a 6 digit otp supposed to be sent by amazon but i have not received it. Without this they will not deliver.
Can you please help?

Dr malay kumar banerjee
[protected]...

The # on-line provider is amazon because i placed the order for oneplu6 and due to the fault of amazon because amazon gave the delivery to such a courier service that they do not provide the service to my area due to which they cancelled the order without even informing. After complaining also they are unable to offer a replacement also and wants me to order the product once again, they did not even gave me any compensation and i haven't...

Hello,

My name is anuj kumar, i ordered redmi 6 pro 4gb ram and 64gb storage mobile from amazon india. But at the time of opening the package a chinese mobile itel smart selfie received.

While contacting to amazon they respond positively about delivered package and neglect to refund or replacement.

My only mistake is that i trust amazon before this issue and took my package and opened at my home.br...

Ordered on the 8th
Shipped on 9th
Delivery was supposed to be done on 10th
Yet didn't get my product

Spoke to management. Nothing can be done, no help whatso ever
Customer service is pathetic
No one know where my item is
I said im a prime member and no help at all. I always get a lot of stuff from amazon
Customers make a company bigger and these amazon guys don't even care once...

Hi i bought samsung j2 battry... When i'm booking in amazon profile samsung labeled battry i receive astria like this name battry... He give 6month warranty if a samsung battry i will visit service center because of onther name battry,,, i don't get any idea what do now... Now battery is fully ded not in work condition... Plz help us my registered number is [protected] with amezone plz help us what i do no...

Amazon included delivery charges in my total cost, even though my order qualified cor free delivery! This is not the first time this has happened.

Previously i ordered 3 keychains in a single order, and yet i was charged for delivery on each of the items, all the items were amazon fulfilled, which means orders above ₹499 are eligible for free delivery. The 3 keychains together cost ₹550, and yet i had to pay for each of...

1. The phone was ordered on 10th oct & delivered on 12th oct.
2. The phone that we received was a used phone. It already had the scratch guard. It was a factory reset phone. The imei software version showed that it was reset for 5 times.
3. When asked about this to amazon customer service:
The reply after 1st call - you will have to wait for 7-10 days to get a resolution.
The reply after 2nd call - you will "have"...

I haven't received any cash back for two recharges i have done through amazon pay i have recharged my Airtel number with 248 rs using Amazon pay offer was of 50 rs and second time i have done first time recharge to my jio number of 399 using Amazon pay, i was offered 100 but cash back has not credited to my account please do needful...