Amazon India Complaints & Reviews

I have been amazon customer since 2016, i ordered a product ( order#[protected], seller-bolt) ordered on 7 september 2018 and the delivery date was september 3rd-to 9th 2018. Till 17th september i did not receieve the product. (The delay was of 9 days and no apology call from amazon nor any update till 17th september) i did not raise any issue and on 17th september cancelled the product and asked for refund which was done.
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Amazon india has cancelled my order without notification and not refunding my money which i paid through debit card. Every customer service representative saying that i have no information to tell you. What is the meaning of this.. If they have nothing to resolve my problem then why they cancelled my order? I called up many times but always they are saying wait for 24 hours i don't know when will their 24 hours completed? It is very disappointing...

I had the worst online shopping experience with amazon india.

Order #[protected]]

Delivery boy called me and asked me to come to 3 kms away from the exact delivery address. I said he needs to deliver the courier to the address mentioned. He said he will not come and and will cancel my courier.

The person is so ill mannered, and cancel my courier without even coming to the delivery address....

I had the worst online shopping experience with amazon india.

Here is my order no. Order #[protected]

Delivery guy called me and asked if i can come 1 km away from my home, that is the address i put when i ordered. I said why he can not come to my place he said he can not come. If i want he can cancel my shipment. He was one of the rudest and ill-behaved people i have ever spoken.
I said you...

Hi,
Had ordered samsung 6.5kg fully automatic washing machine, along with exchange for my lg 7.5kg fully automatic washing machine. But amazon's seller delivered whirlpool 6kg semi-automatic machine.
Samung washing costed me around 14, 152/- with exchange offer, and they have sent me whirlpool machine whoch cost around 9000/-

So tehinacally i was duped in selling my old machine to amazon at much lower cost then...

I fell severely sick last week after having consumed chemical injected water melons here in bangalore, india. So here’s what happened - we ordered some watermelons from amazon. They have a grocery delivery service operating under the arm “amazon now” (From the now store owned by amazon).in the attached video link, you will see chemicals oozing out of the watermelon. I have been falling sick with severe gastroenteritis only to finally...

I have ordered a nayak's men kurta and an aurelia straight kurta for which i have paid the amount online. Next day i realized i have ordered wrong size so i went through the app n went to customer service to get the product cancelled as it was already shipped. After the cancellation of the product i got a confirmation msg that your product has been cancelled n refund will be initiated shortly on 4th of oct 18, its been today 8th of october...

Hi team,
I ordered smashtronics hybrid sim slot adapter on 7th september 2018 but i didn't get this product till 28th september so finally i didn't to take my money back, i got call from smashtronics company on 2 nd oct they told me that you will get refund in 2 to 3 days but still i didn't get refund.
I have sent mail multiple times for refund but i didn't get any response.
Kindly provide your help against this issue...

Amazon says we refunded your money in your bank account but i check my account details I have no amount refund by Amazon I m in problem pls help me I have only this message Refund Alert: Refund for Rs. 999.00 was successfully processed on 9/22/2018, Refund Reference Number is[protected]. What can I do ?...

Had received a faulty iron which was returned on 14th august 2018 and acknowledged by amazon. Refund was initiated on 21st of august 2018 and 3 bank accounts where updated, but refund no received yet. My amazon.in order #[protected]. Has followed up with the customer care at amazon but in vain. The bank account was updated on 3 occasions as required by the amazon customer care representative. I have even changed my account name to...

I ordered for spe ifb fluff 01 free liquid detergent for front load washing machine - pack of 10, with the above said order number. The number of liquid bottles should be 10 +1 i. E.11, and it was clearly mentioned by seller. At the time of ordering the price shown more than 3000 and after a significant discount of around 90% final price payable is 310. But today received only 1 bottle of 1k. G. Which clearly a matter of cheating by seller....

Each and everytime amazon keeps changing return procedures. The very next a battery issue and auto on/off was been detected. I was then appointed with a engineer to diagnose my device... Device successfully diagnosed! Hardware issues found but nothing further acknowledgement from amazon. Now amazon says we cant take it back as the return window has expired! Invested a huge amount for this # statement....

2 Amazon orders yet to be delivered and yet to be refunded. It's been 2 months now. I want my money back, raised 3-4 times complaint on Amazon help but no response at all. Attached order details for reference. Need Amazon to contact within 24 hours else will highlight across other sites...

Hi,
This is gireesh kumar. I have purchased a fossil q founder analog-digital multi-colour dial men's touchscreen smartwatch-ftw2119 from amazon with order id[protected].
It was delivered to me on 15/09/2018 and the moment i started following the step by step procedure i realized that the watch is not working. I tried each and step which is there in user manual and did all the trouble shooting steps which i found...

I had ordered 3 products at different date and they were never delivered on given date as promised n nobody from amazon has idea where the product is and the courier team updates false note on track shipment saying there is delay in delivery due to customer request which is false and they are least bothered about customer issues n this has happened almost 3 times... The courier team ccalks to confirm delivery but never delivered it n customer...

On 15/07/2017 i saw a phone named oneplus 6 (Mirror black, 8gb ram + 128gb memory) with prive rs 399/- and i ordered it with one-day delivery which i got free with prime subscription. I also got a confirmation mail by amazon at 9:36 pm. But in the morning my order was removed from "my order" list leaving no trace of my confirmation of my order. And then i got a mail saying that it was their mistake. Then when i called the customer care they...

I have been a regular buyer of muscleblaze product since last couple of years. I have had good experience so far and had recommended the product on many portals. I never had to go for other brands so far. This is to bring to your notice that i had ordered muscleblaze lean mass gainer 5 kg. From amazon in their last sale order number[protected]. Instead of of receiving 5 kg product i got 3 kg weight gainer, seller was muscleblaze...

Hi
I have bought on whey protein 5 lbs worth of rs. 5711/- from amazon and got delivered on 25th sep but in my opinion it’s a fake product so i have requested for return on the same day and scheduled it for pickup next day i. E. 26th sep but no one showed up for the same. Till now i have called the amazon customer services more than 5 times and every time they assured me of pickup for the next day but again no one showed up. Now...

I ordered the mi band 3 on amazon on 2 october 2018 with order id[protected]..

It was delivered to me in 4 days. When i opened the parcel the box of the mi band 3 was there in the parcel but the band was nowhere.

Then i contacted amazon and told them the whole story. They told me we will get back to you in 24 hours.

After 30 minutes i received the email that your amazon account has been...

Dear team,

We had placed ordered for home and food products please find below details

Order date - 27th sept 2018
Order #[protected]
Order total - rs 600

It was delivered today that's 30th sept 2018 but out of all products the prabhat ghee pack the mfg date shows 22/05/2016 how was the old food product was delivered to us.

This is the way amazon works...