Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 17, 2024
Complaints 19910
Resolved
1456
Unresolved
18454
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2007
1047
+91 80 4197 0000
792
423
+91 44 3088 3088
535
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 526

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chowdary77
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product delivered

Hi,
This is gireesh kumar. I have purchased a fossil q founder analog-digital multi-colour dial men's touchscreen smartwatch-ftw2119 from amazon with order id[protected].
It was delivered to me on 15/09/2018 and the moment i started following the step by step procedure i realized that the watch is not working. I tried each and step which is there in user manual and did all the trouble shooting steps which i found...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
from Hyderabad, Telangana
Report
Copy

order never delivered on given date

Address:560076

I had ordered 3 products at different date and they were never delivered on given date as promised n nobody from amazon has idea where the product is and the courier team updates false note on track shipment saying there is delay in delivery due to customer request which is false and they are least bothered about customer issues n this has happened almost 3 times... The courier team ccalks to confirm delivery but never delivered it n customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neetu Kapoor @gmail.com
from Noida, Uttar Pradesh
Report
Copy

cancellation of my product

Website:www.amazon.in

On 15/07/2017 i saw a phone named oneplus 6 (Mirror black, 8gb ram + 128gb memory) with prive rs 399/- and i ordered it with one-day delivery which i got free with prime subscription. I also got a confirmation mail by amazon at 9:36 pm. But in the morning my order was removed from "my order" list leaving no trace of my confirmation of my order. And then i got a mail saying that it was their mistake. Then when i called the customer care they...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aloksharma88
from Delhi, Delhi
Report
Copy

wrong product delivery causing a loss of over 2000

Address:Jaipur, Rajasthan, 302015
Website:www.amazon.in

I have been a regular buyer of muscleblaze product since last couple of years. I have had good experience so far and had recommended the product on many portals. I never had to go for other brands so far. This is to bring to your notice that i had ordered muscleblaze lean mass gainer 5 kg. From amazon in their last sale order number[protected]. Instead of of receiving 5 kg product i got 3 kg weight gainer, seller was muscleblaze...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak31cse
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding return of on whey protein

Address:Ernakulam, Kerala, 682003
Website:amazon.in

Hi
I have bought on whey protein 5 lbs worth of rs. 5711/- from amazon and got delivered on 25th sep but in my opinion it’s a fake product so i have requested for return on the same day and scheduled it for pickup next day i. E. 26th sep but no one showed up for the same. Till now i have called the amazon customer services more than 5 times and every time they assured me of pickup for the next day but again no one showed up. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Danish Bashir 123
from Riasi, Jammu and Kashmir
Report
Copy

I order mi band 3, and I received the empty box

Address:192303
Website:www.amazon.in

I ordered the mi band 3 on amazon on 2 october 2018 with order id[protected]..

It was delivered to me in 4 days. When i opened the parcel the box of the mi band 3 was there in the parcel but the band was nowhere.

Then i contacted amazon and told them the whole story. They told me we will get back to you in 24 hours.

After 30 minutes i received the email that your amazon account has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh Subramani
from Mumbai, Maharashtra
Report
Copy

food product out dated

Address:400104

Dear team,

We had placed ordered for home and food products please find below details

Order date - 27th sept 2018
Order #[protected]
Order total - rs 600

It was delivered today that's 30th sept 2018 but out of all products the prabhat ghee pack the mfg date shows 22/05/2016 how was the old food product was delivered to us.

This is the way amazon works...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika Roy
from Chennai, Tamil Nadu
Report
Copy

inditoga women's top

Address:560003

Hi i had ordered 4 tops from a same seller through amazon 20 days back amounting rs 3500 till now neither received them neither calls came
And it's not tracking too now
No refund is also there
It's just updating false promises
No one is helpful
Called amazon customer service 20 times no initiatives taken
Please help
Ian not getting any idea about anything
Amazon really sucks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jcsr
from Palackattumala, Kerala
Report
Copy

refund of amount for purchase of laptop

Address:Guntur, Andhra Pradesh, 522302
Website:AmazonIndia

One no hp pavilion lap top was purchased from amazon on 15th aug'2018, order number is[protected]. Order amount is rs. 69, 185.

It was tried to cancel the order after few days as the item is getting delayed for delivery, but it couldn't be possible as the item was shipped. Contacted customer care service and it was advised by them for not receiving the consignment on delivery, if the item is not required.
br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh Nannaware
from Gurgaon, Haryana
Report
Copy

celio casual solid slim fit shirt

Website:amazon.in

On 27 april 2018 i had bought a black colored casual celio shirt from amazon.in (Order no.[protected]. I just used it once and washed, it has started fading and also it has started attracting dust. I can't even wear it, it feels like it's a shirt bought from some local shop. I don't know whether it is a faulty piece from celio or amazon's fault. Even after mailing the query to celio.in, no response has been received from their side....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.amazon.in

So this is regarding my two orders in Amazon India
One is ORDER #[protected] and the other is order no #[protected]
There was an issue with the ORDER #[protected] so I returned the order with amazon complete policies and got a receipt for the same which I am attaching below as a proof the order was returned on 26 September 2018 and till then I didn't get any refund status or any email notification...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manjunath KE
from Bengaluru, Karnataka
Report
Copy

product showing as delivered but actually I have not received it

I had ordered for the product "Magideal DNX-9960 2.5mm External Microphone for Car Pioneer Stereos Radio Receiver "" on 9-sept-2018 through amazon website. I made full payment (rs 742.15) for the product while ordering itself. The order id is Order #[protected].

But, I got a message/email on 18-Sep-2018 saying my product is delivered to my address. However I had not recieved that product on that day. Even till today,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
utpalghosh
from Kolkata, West Bengal
Report
Copy

not returns my money

Address:Chandrapur, Maharashtra, 713217

Material not delivered and courier company (Blue dart) update material not received due to customer refused. But no delivery not or phone call coming yet now.

It is 6th september2018

When i contact amazon india to refund my money but he did not reply wait for 2 days.

All ready contact 6th time his customer service but same reply in every time.
Produce details; protoner 6 in 1 gym benchbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Helan Anto
from Adoni, Andhra Pradesh
Report
Copy

amazon refund amount pending

Address:Chennai, Tamil Nadu

As I cancelled my order in Amazon and I paid my amount through my Indian Bank ATM card.amazon have send me an mail that they have refund my amount but bank will refund ur amount within 03.10.18.but today is 04.10.18 yet i dint receive my amount.and my ref id is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.amazon.in

ORDER #[protected], placed for Asus battery on 17th Sep. When I received it, it was used/defective. I filed complaint at the same time but amount still not refunded. Tried contacting the seller as well but no use as he send me mail confirmation 3-4 times that he refund the money but still its not done. Today Amazon is telling that seller dropped wrong mail confirmation as no refund has been initiated yet. Both of them cheated me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashu1612
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after 48 hour no refund release

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:amazon

I am book basic mobile but some issue and problem to am replacement order creat but some time i saw my courier lost in transit so i am talk with amazon team so they saying you return that mobile we provide after 48 hour your refund but now already 56 hour no refund reflect in my amazon pay account and if i ask all of team saying wait wait and now saying wait 12 october i dont have option to do anything please help me please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sabhavat
from Hyderabad, Telangana
Report
Copy

online transfer of money saying gst and tax

Address:Rangareddy, Andhra Pradesh, 500018
Website:AMAZON.IN

Hello, i have received a call from no. [protected] at 16.07 hrs on 03.10.2018 stating that i have won an gift of sony bravia 40"tv worth rs: 45999/- from amazon and to claim that gift i should purchase any one item for an amount of rs:5000/- but the payment should be done only through net banking or using bhim or tez app. I have selected symphony 12ltr cooler and paid an amount of rs:- 5399/- (Photo no 02) she send bill to my mail photo...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manojgupta54
from Abohar, Punjab
Report
Copy

electricity bill payment is not updated in my account

Address:Ludhiana, Punjab, 141010

Dear sir,
I had made on payment of electricity bill by using amazon.in app on 14/08/2018 through my registered id on [protected]. Bill amount is 3460 which is deducted from my account but not updated in my pspcl account no:- [protected]. Today, 04/10/2018, when a discuss this problem with our executive tushar and chander they are too rude and not even understand what i want to tell them. Its really bad that i m getting harassed from...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore Urban, Karnataka, 562107
Website:www.amazon.in

I purchased a refrigerator from www.amazon.in on 2nd october, 2018 in exchange. Order id[protected]. Total amount -24, 534.00. Schedule delivery date was -6th october 2018. On 3rd october the product dispatched and on 3rd october night www.amazon.in updated the website as "package will be returned to the seller, the recipient didn't accept it" which is a complete lie since all o[censored]s was available at home. We didn't get any call...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Premchandra Tiwari
from Nagram, Uttar Pradesh
Report
Copy

non supply of item and no refund of money paid online

Address:Allahabad, Uttar Pradesh, 211006

I have placed order for syska led t5 tube lights on 13th of sept 2018 but till date no supply is done and when i wanted to know the supply status i was told by toll free no that refund have been processed. I contacted on 28th 30th and 4th oct 2018 but same reply is given. My order detail is as follow.
Order no[protected].
Name prem chandra tiwari
72/8puradalel allapur
Allahabad up
211006
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy