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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 529

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M
Mahesh hada
from Bengaluru, Karnataka
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product is not delivered and shows delivered

Address:403726
Website:www.amazon.in

I have ordered bluetooth earphones on amazon for which the payment was already done (This was replacement as the first ones were not working perfectly). The day of the delivery, delivery guy called but sorry i was unavailable at that time. Later i called him within an hour, he didn't pick up and what i got was a message that the product has already been delivered. Again i called after a day, he said that, he has my package, will soon deliver...
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A
avinash40
from Jaipur, Rajasthan
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order not received shows delivered

I have ordered a product from amazon on 6 september 2018 but it is not delivered till date but on tracking on amazon it shows delivered. My order id is order#[protected]. I contacted amazon customer care but till date i did not get refund nor the shipment. I want refund along with compensation. For mental harassment against deficiency in service by amazon india.
Avinash kumar
Bar room no.2, western wing
Tis hazari...
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M
monu kanchav
from Agra, Uttar Pradesh
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my refund not process

Address:Moradabad, Uttar Pradesh, 244411
Website:[email protected]

Refund of rs. 10998 has been made by amazon on 18th of september 201 8 regarding a product (Order number is #.[protected]
"the reference number of the refund is ref[protected]
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I...
+1 photos
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L
Laxmi Ramnath
from Mumbai, Maharashtra
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payment issues. order id [email protected]

Address:Mumbai City, Maharashtra, 400057
Website:Amazon India

I had ordered plastic polka containers 2 nos on 17.9.2018 and made payment twice since the first payment was declined. Till date i have not received the declined payment.in this regard i have made several calls to customer service but no results.
I had made one more order on 19.9.2018 for ivan electric diya for which payment was made twice. But the amount declined is not refunded yet. The product received also is not functioning even...
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Y
YELU- THOZHA
from Chennai, Tamil Nadu
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regarding job offer

I have applied in certain websites for amazon recruitment. I got an call that it is an telephonic interview and asked some questions and an online test. I answered. Then a text message came of send ur documents and resume to [protected]@amazoncarrers.in. I had send all the documents. And after 1day they send me an confirmation letter that you have been selected as an supervisor and to open salary account you have to pay rs.5000 and for uniform...
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J
Jishnu Jayaraj
from Aluva, Kerala
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problem with cashback

Address:Kannur, Kerala, 670694
Website:www.amazon.in

I purchased oneplus 6 which cost ₹34999 on may 22, 2018 from amazon.in, i paid ₹1050 as oneplus 6 giftcard and rest 33949 inr through my sbi card, i received the product on may 25, 2018 and my order number is[protected].
At the time of purchase there was a cashback offer of ₹2000 with sbi card. It should be credited to card holders account on or before august 28, 2018 but i haven't got any till the date. I have contacted...
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N
Naresh682
from Daman, Daman and Diu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redmi y 2

Address:Valsad, Gujarat, 396125
Website:www.amazon.in

I brought Redmi y2 from amazon India but product was defective and I returned back. Product picked up on 21 sep and delivered to Amazon warehouse on 25 sep. From 25 sep I am regularly asking for my refund but every amazon associate making me Fool with different excuses like product scanning in warehouse; refund proceed ; but still I have not received my refund....
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R
rooptim
from Bengaluru, Karnataka
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payments not done

Website:Amazon India

I had taken help from akosha team four years back wherein the case was solved within 4 days and looking forward the same this time also. I'm a regular & loyal customer of Amazon from many years. I have been lately selling books on Amazon and now from the last seven shipments i have not received my payments. After I have communicated to them from past two months every time I get different assistants asking me with the same questions but no...
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Address:400092

Did not receive cashback for a payment done for my movie booked from book my show using amazon pay. Cashback offered during that period was 25% upto rs 150. Payment was done on 28-sept-18.

The details about the transaction is as follows.

Payment of rs.574.80 (Card rs.416.60 + amazon pay balance rs.158.20) for txn id p[protected] on bookmyshow. Is successful. Updated amazon pay balance: rs....
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A
Anupam Rock
from Hyderabad, Telangana
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I requested replacement but amazon didn't ship my product

I bought "MEDHA D.J. PLUS Bluetooth FM, USB, AUX, , CArd MP3 Stereo Audio player decoder" and i found some defect so i request replacement .
It was promised that within 24 hour after receiving your product we ship your product.
but amazon did not shiped my product. so please ship my product.
MY Replacement Order No. is[protected]...
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S
sandeep.banda
from Delhi, Delhi
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complaining about my refund for a earphone

Address:Sultanpur, Uttar Pradesh, 228118
Website:AMAZON INDIA

I bought a earphone.. And then i replace and then i return this at date of 1 sep 2018. And i have called many time to the costumer care and each costumer care tells the new problem again and again..in each next call they creat a new execuse all the time.. First 15 days they told that ur item is not recieved and then their execues was started each next call... First when i call after 15 days they tell that we r initiating ur refund and after...
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S
swamy adapa
from Ongole, Andhra Pradesh
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wrong product delivered by amazon india

Address:533435
Website:www.amazon.india

Sir, my name is swamy adapa ordered a led bulb on 1 sep 2018. As i ordered a white led, they delivered me the red. So, we have placed the replacement to get the white, but they are neglecting the pickup and they even not responding to call.

There are saying that there is no pickup in my area and they are saying to return it using our own courier service. We did the same process as they said, but again they delivered the same...
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Address:Bangalore, Karnataka
Website:amazon.in

I palced an order on amazon 16/09/2018 order id[protected] amazon offered some cashback from amazon in amazon pay account.
Till now i didn’t get the product. It is showing as lost while shipping but when i am claiming refund amazon is saying they will not deduct the cashback from amazon pay balance instead they will deduct from the actual amount to be refund in my bank. Why should i keep my money in amazon without any interest...
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D
Debi1234567890
from Hyderabad, Telangana
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amazon product is not delivered in time...

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.amazon.in

I order one item from Amazon.in. It supposed to deliver by 28th Sept 2018, But it is not delivered on that day. Next day the status was changed to "Rejected by customer ". They changed the status with out informing to customer. When i spoke same with amazon.in customer care, they are simply saying that the order got damaged. The same thing happened with my last order also. I am still thinking how amazon.in agent can decide that the order...
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V
Vickeywik
from Dhamtari, Chhattisgarh
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product was not delivered yet.

We have ordered 2 products from Amazon whose status is showing "Out for Delivery" from 20 september 2018, now customer care is saying the shipment is lost in transit but I want that product at all. Please check and do needful, I don'ts want money I want product.

Order ID's[protected] &[protected] with tracking id's [protected] &[protected].

Thanks...
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K
Karthikeyan Alagirisamy
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unethical and illegal harassment by amazon

Address:Chennai, Tamil Nadu, 600127
Website:www.amazon.com

I placed an order with order #[protected] in amazon.com for a weight machine "gvc camry ultra-slim personal digital weighing scale" costing rs.999. I had made the payment online.

With out any notice/information/phone calls/sms/my concent or approval, the order was returned to the seller.

I had contacted amazon's customer care through chat supoprt with this complaint and requested for delivery of the...
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S
Shashikant Upadhyaya
from Bengaluru, Karnataka
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heron metal in earphone refund

Address:Bangalore, Karnataka, 560078
Website:Amazon.in

Hi
I have ordered above product, but on receival found a local product, returned the item again I received the same for 2nd time, the agent did not update the return, the lead and team are involved in this, they are not giving the phone no of collecting agent, he is a criminal, he had misbehave also, by trying to enter the house, on asking phone no of agent they are not giving, he has not called before coming, clearly a gang of thief...
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G
guddu115534
from Noida, Uttar Pradesh
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online fraud mobile not delivered

I ordered redmi 4 gold 64 gb from amazon on 16 jan 18 and it was to be delivered in axis bank but it was not delivered and it is showing in amazon app that it is delivered.
I raised the complaint to amazon they bluntly refused to show the receipt on delivery and said that u may file fir in police station.
I did it and police told me that we will take it complaint but it is online fraud.
I am chasing amazon for last 8...
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J
Joshua Jackson
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon india account locked

Address:Karaikal, Puducherry, 609602

Respected sir,

I have been using this account for more than 3 years genuinely, on saturday september 22, 1:17am amazon have closed my account, because they are claiming that i am using credit card without the authorization of the card holder, which is totally false.in my past 3 years relationship with amazon.in, i have never failed to follow or to brake any of the terms & conditions, and the rules that are present in amazon.in....
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J
Joshua Jackson
from Ernakulam, Kerala
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my amazon account is locked for no reason since 21 sep 2018

Address:Karaikal, Puducherry, 609602

Hey,

I have been using this account for more than 3 years genuinely, on saturday september 22, 1:17am you guys have closed my account, because you guys are claiming that i am using credit card without the authorization of the card holder, which is totally false.in my past 3 years relationship with amazon.com, i have never failed to follow or toi brake any of the terms & conditions, and the rules that are present in amazon.com....
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