Amazon India Complaints & Reviews

So this is regarding a referral program for one plus 6 that amazon offered to all one plus 3t, 5 and 5t users, referral program promised that if i get two buyers for the one plus 6 and they use my referral code i would get a one plus bullet earphone free, although after referring i wasn't contacted for the earphones (They said that you would get it by the 30th july) after asking the customer service guys half of them are unaware and refused to help, most of them can't even understand what the program is all about and keep assuring me that they've sent it to the concerned team, i have registered multiple complaints under my email id with the order id on 3rd august 2018 and yet haven't got a response.. I[censored]nable to provide then why give the offer?? To make us customers beg for what you promised?? Or just to increase your sales? Now they come up with multiple excuses and i am tired of contacting them that's the reason i've written to you guys.

My account has been put on hold. I have tried contacting your accounts specialists team for this issue many times via emails. They have been provided with the data they asked me to provide. It has been more than 15 days since I started complaining about this to your customer service team via calls and they only say to wait 24-48 hrs to receive a call from your account specialists team. I have added 17990 rs on amazon pay balance via 2 gift cards. Is amazon trying to take my money or are they willing to help to resolve my issue ? If yes then why even after telling me to wait 48 hrs, they haven't contacted me neither my account has been activated. I even have sent emails to investigation team but the same issue. I have described my whole issue in previous mails.
I just need you to unhold my account temporarily so that I can use my amazon pay balance and order the product.I just need to place my order as soon as possible.

This is to bring to your notice that i ordered a product as fossil smartwatch (Order number:[protected], model number: fossil explorist analog-digital black dial men's watch - ftw4004) from amazon on the 13th of october 2018. It had a price of 20000 inr but i got it at a reasonably good discount for 12500 at that point of time. I had paid the amount online while ordering. First amazon responded that day would deliver by 23rd of october 2018. By 22nd, it even reached the kolkata hub, which is near barasat - the delivery address. But then suddenly, without any substantial reason the delivery date got changed to 26th, and then again to 31st october.

Then to add insult to the injury, today amazon told that the product was lost and they would refund back my money. This is totally unacceptable and kind of fraud. Amazon being such a coveted company, i would expect a much more responsible behaviour than this. I was at no fault for this whole scenario - amazon has failed to deliver the product. How can i be compensated for this? I would expect amazon to allow me to get the same product again at the same price which i had originally bought it for - at a later point of time, or a gift coupon which i can use to buy that product at a later point of time, even if the discount is not as much as it is now.

I would be obliged if you can kindly look into the scenario and get back to me at the earliest with a positive response
Thanking you
Yours' sincerely
Ritam bose and [protected]

Refer to my order No.402/8684218/0406735 dated 30 Oct 2018 and your invoice No.IN -2512 dated 30 Oct 18. It is bring to your notice that i have ordered books namely MTE-02 linear algebra in English where as you have delivered MTE-03 Mathematical methods.

Kindly replace the right book in early date.

Regards
Dharambir Yadav
[protected]

My name is ganesh, Amazon refund on 24-oct-2018, 7 days over but still Amazon not refund my amount to my bank account.

Refund reference no : 422705
Order date 10-Oct-2018
Order #[protected]

I called regularly to bank they told don't have authority to check from reference number, please contact Amazon and amazon told that we refund you on 24-oct-2018, please call bank customer care, sbi bank customer care told that we cant see anything why we stuck your money, please call Amazon, I don't know what is procedure to find my money with whoem, i missed Amazon diwali offer.

Hi,

I am located at Gurgaon, Haryana. I want to order item from a seller who is located as nearby to deliver within 2-4 days. But there is not mention of seller location even could know reviews, ratings, feedbacks and selling period on Amazon.

Later, Ordered a Panasonic SR-WA10H(E) 450-Watt Automatic Cooker with Olympia Industries Ltd seller as it guaranteed one day delivery and did not mention any special subscription. Once placed the order the delivery period change upto 7 days which is to pass wrong information to the customers.

Now ordered on 28th Oct with guaranteed 1 day delivery, the courier tracking status show the item stationed in one place for last 3 days, 30 Oct - 1 Nov, Tracking ID[protected]. Kindly do the needful to deliver in time or cancel the order. There is no contact point and the chat service only allow to select an answer as of talking to AI.

Kindly check the attachment screenshots.

[protected]@gmail.com

I have complained earlier on 27/10/2018 in this matter but no one could not contact with me from amazon. Now i am again complaining in this matter. Subject - 10% cash back from sbi debit card.
I purchased motog6 4gb ram 64gb internal storage from amazon indian great sale through sbi debit card from your delivery man on 12/10/2018 but i not yet received 10% cash back from this offer. Hope you will take proper step quickly in this matter. My address is b-16 chirantani park bansdroni, kolkata, west bengal. Email id: [protected]@gmail.com.
Thanking you,
Yours truly

I have purchased staeditler luna classic 24 color water color pencil set withfree gift/boolm984c (Jr-qvqg-toig). But the free gift not received. The gift is showing in your invoice. Avoid this kind of cheating by offering foolish advertisement. Who is responsible for this theft. Kindly clarify and send it urgently.

Order no.[protected].
Order date 22.10.2018.
Invoice no. Sdef-889

I am the author of 18 lines to insanity.
And i am seeing that my book is being sold on your website without my authority

Dr store is selling my book at 1400 rupees which i have not allowed at all.

Amazon can not allow such fraud to happen on this portal and should see that my book is removed with immediate effect as i will be selling my book myself on all sites.

I expect your immediate action on this matter as it is ver upsetting to see such fraud happening on your well known site.

Look forward to a quick response from your side.

Dear
My acc no:[protected]
Customer id 99122840
I purchased a product from amazon on 10th of october and canceled it on 11th of october. I payment was done through my mastercard of canara bank.
Amazon says that they have successfully transferred the amount on 12th
Whose reference no provided by amazon is
293458. The amount is still not reflected on my bank.

The main branch doest have any information about this.

Please provide the solution asap

Shipped with ecom express
Tracking id[protected]
Order date

25-oct-2018

Order #

[protected]

Order total

6, 850.04 (1 item)
The despatch man came to office address on sunday so i am unable to get it but i called him i will get it tomorrow but he returned my order
And not given any response to my calls, msgs, plz re deliver my order..

I ordered some products from amazon and also asked for refund. Probably the amount has been initiated but i’ve not received it yet...
Reference number : 75503728292023801455907 for 279.20 and 75503728287023664822174 for 139.30
Refund date : 18th and 13th october
Refund amount :rs.279.20 and rs.139.30
Almost it’s 3weeks late... So kindly proceed the process asap...

Dear sir
: refund for amazon.in order :[protected] my name goldy mobile no [protected]
I purchased a product on amazon on 10th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 10th of this month maximum time frame was 10 days. Still it was not reflected in my account. They had provided the refund reference number as. 75503728284023570780758 i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman. My refund amount not...5998

Dear amazon

As i have purchased mi a2 in amazon on11 of oct, 2018 and i found that mobile battery is below average and poor, so i tried to return it, but unfortunately in amazon either return or cancel options are available.. And it has been 20 days and i contacted customer service for more than 5 times... And customer service executive's are repeatedly telling same story to wait for 24 hours.
Whereas in all other e-commerce sites we are finding user friendly and customer centric service, but in amazon i'm just finding torture because when i call to customer service they usually put my call in hold for 10 minutes after all discussions they will say sorry and wait for 24 hours.. Is this the way to treat customer??? Whether it is customer mistake to buy the product in amazon.. As amazon is a trusted site customer prefer your site, but instead of giving better service you people are cheating customers by selling waste products...
Atleast you should refund the amount right???
Now i completely got irritated with this service... And initiate return request from your end and i want my refund...in 24 hours because as i'm staying in koramangala bangalore still you are unable to reach the customer... I'm in a metro city still amazon is just making waste of our valuable time...
Please take this mobile back and credit my refund amount in 24 hours or else i'll escalate this issue.

Regards
Jeevani c
[protected]

I purchased mi a2 from amazon when i gone to amazon courier office a store incharge told me i don't have your mobile and he said me gate out. He was given me very 3rd class treatment. He said we are not delivering things from office those i was collected from office earlier.
I promise you amazon i will not purchase any article from you. Many people from wardha are facing this problem.

I ordered a one months supply of rid-x septic treatment to be shipped to jim kelso at 179 worcester village road, worcester, vermont 05682. This was coming each month after the 28th of the month on a regular basis. Then for the month of september 2018 i started getting two (2) shipments of this product, shipped the same day and billed to my credit card on the same date. I am not sure how this second shipment got added to my account but i feel it might have been when i had to cancel my credit card account and open a new one because of a frautulent charge on my old account. Can you have this second shipment stopped so that i will no longer recieve two (2) shipments of the rid-x product.

Thank you for any help you can give me on this matter.

Paul h. White sr
177 worcester village road
Worcester, vermont 05682

I ordered a pigeon induction on 14.10.2018 from Amazon. The delivery date was 29.10.2018. On 26.10.2018 product went out for delivery but courier boy contacted me to inform that product will not be delivered that day as he is busy and promised to deliver on 27.10.2018. And then a false statement is made from their side that the delivery was attempted but the customer was not available. I contacted the customer support of Amazon about the...

Order no.[protected] order date. 30.09.2018
I received the order in October and due to some reasons I could not check it’s working at that time.Now when opened and tried to on it, we find it’s actually not charging and works only when it is connected with power supply and that too only on position 1.
Request to see it on priority and arrange to send new unit or may refund money ASAP..
Thanks
[protected]

Hey, sir
My name is ram tirath and my account name Goldy registered mobile no [protected] have ordered moblie from amazon on 10th October 2018.But due to some reasons related to seller, I have cancelled the order on 10th October 2018.After that amazon send a mail that the refund was successful and gave a reference number.But the amount wasn't credited in my account.I have payed the amount with my debit card.So i its the problem related to Amazon When I just called the Amazon customer care they saying...
Complaint This is in reference to a Disbursed charge for the amount of Rs.5, 998.00​ with Transaction Id24294A5VGVUProcessor Trace Id5391682613356783303050

10 october 2018 refund amazon 5, 998 did not came in my account

My full name- ram tiarth referene no 75503728284023570780758

I ordered a product on 10th of oct product is samsung 253l refrigerator.
I received a damage product
Cheat by the amazon seller cloudtail india limited.
Refund the product and replaced product delivery deadline was 31oct.
Till the parcel not receive
Parcel reached the nearest delivery center on 25th of oct. As shown in tracking detail..
Proper follow up to amazon customer care last 5 days for deliver the product asap they give me fake promises and fake followups with fake assurance of 24 hr delivery.
Also complaint to the courier partner they mail me the delivered to you within the next 24 hours. Assurance but not receive the product i have really facing problem.
It hurts me a lot.
And loss of delay delivery approx 15000/- rupees and loss of wasting of my precious timing about this issue facing a mental swindle.. Want a proper resolution and compensation..
Help me..
Thanks in advance..