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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 596

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Address:Kolkata, West Bengal, 700059

Dear team,

I live in caribbean and for my old parents i have ordered folding ladder from amazon.in. For last 2 months i am purchasing (4 times) and every time after 7 days they are saying that they will not able to deliver.

In each occasion i have contacted their representative and every occasion they are they apologizing and advising me to order new one and they will take it seriously. They are keep telling...
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Address:Thane, Maharashtra, 400605

I have purchased Lenova Laptop Bag 15.5 Inch back pack Black Red (B011RCV8C / JD_05121985_030) thru Amazone online shopping portal.

Recd. same on 30.01.2018.

But the quality of bag is very poor, It was torn form shoulder, stitching quality is very bad.

I do not want use such useless / bad quality bag, cancel the order. Arrange the re-credit the cost which I paid for bag or send us the better...
+4 photos
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T
thakursamy
from Delhi, Delhi
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order cancelled thrice

Address:New Delhi, Delhi, 110043
Website:www.amazon.in

This mail is regarding my orders made by me and has been cancelled from seller’s side. May I know how it can be possible and how could we believe on bookings that we are making on your website? Your company is creating a wrong impressions on your customers, the way amazon behaved with us was absolutely wrong. I’m attaching the details of orders cancelled from your side. Please let me know how amazon deal with such type of circumstances.br...
+3 photos
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Address:Dehradun, Uttarakhand
Website:amazon.com

Maine ye panasonic p88 cover ka order place kiya tha 20 jan ko. Mobile cover mere pass maine 25 jan ko receive kiya sridev suman subharti medical college nanda ki chawki premnagar dehradun, 248007 aur payment cash on delivery kiya. Lekin jb maine packing open kiya to cover ka size thik nhi tha cover bda size ka tha jis vjh se maine cover ko return kiya 26 jan 2018 ko vha pr guard ne vo return kiya pr jo delivery boy the unhone koi cash return...
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V
V manorama
from Chennai, Tamil Nadu
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panasonic eluga i2 battery

Address:Visakhapatnam, Andhra Pradesh, 530012
Website:[email protected]

Dear sir I booked the above, but supplier send battery which is not fixed my phone because of non standard battery sent.already I had complaint but they item return to the seller by me but I can not understand why I can send to the party.you have supplied by me so you can collect from me and exchange another one.all companies are if any problem they come and collect exchange the item.you people are cheating to the public this is very bad.i...
+1 photos
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R
Ram Changade
from Pune, Maharashtra
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delivery delayed even after extra pay for prompt delivery

Address:Pune, Maharashtra, 411028

Hi team,

My oder number is[protected]. I order mobile with 100 rupees extra for on day delivery.

I booked the phone on 30th jan with amazon promise of delivery on 31th 8:30 pm.

Now its 2 pm on 1st few and i am still awaiting for delivery.

I am expecting your prompt attention here. Also i am expecting 100 rupees back which i paid extra as amazon couldn't stand on their commitment....
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M
moiser
from Sopur, Jammu and Kashmir
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part order not delivered.

I have order the nebilizer for baby to amazon. Ist time order through my relative for me. And tracking detail shows in the account. After some days the part has gone back.
Therefore 2nd order given by me for the same delivery adress. The same cheating for me
Amount has paid both orders ist.
Then i call customer care they me some told me. Delivery adress is wrong. And some item has broken by courrier service.
Cheats...
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J
Jaya Krishna Kota
from Beawar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing product and delay in delivery after no. of chaseups

Address:Krishna, Andhra Pradesh, 520001
Website:Amazon.com

Order date: 22-jan-2018
Order #[protected]

This is regards to above item, it was delivered with missing item. However, i requested to replace the delivery and same thing was agreed to delivery on 25th jan-2018 with below details.

Order date: 23-jan-2018
Order #[protected]
Courier:amazon transportation services
Tracking #[protected]

Still i haven't...
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C
Cliffpat
from Chennai, Tamil Nadu
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non refund of money for returned product

It is very unfortunate that amazon which has such a stellar reputation for customer service has disappointed big time. Every time i send a mail, it takes weeks for you to respond and then you come back saying that you should respond in 3 days time.

I purchased an item via order number order number:[protected] for an amount of 1255. I returned it through india post consignment number em[protected]in on the 3rd of june...
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K
Karampartapsingh
from Hajipur, Punjab
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omron bp operator

Address:Fazilka, Punjab, 152123

Today have recive the bp operator order number[protected], very disappointed to sah that the mechine not showing the correct result or giving correct bp.
This is too risky for a paitient as the order mechine not providing the correct result.
However i have order a product first time from amazon and iwas really disappointed from the order product.
Please look into it urgently

Pardeep singh sachdeva...
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T
Tanaysh
from Mumbai, Maharashtra
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not received cashback on hdfc bank.

Address:Mumbai City, Maharashtra, 400007
Website:Amazon.in

As i purchase from amazon india redmi 4 black online date: 21/09/17. Order no:[protected].in name of parth shah with mobile no: [protected]. Inspite of calling and talking to the person on coustomer care no of times and also sending the detail of my bank statement there is no action from your side. Which is surprising. Kindly resolve the matter fast and credit the cash back amount to my account from which i purchased my mobile....
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S
SureshKAryan
from Hyderabad, Telangana
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order cancelled without information

Address:New Delhi, Delhi, 110091
Website:www.amazon.in

I have order a dell laptop during great indian sale for 25490
Dell vostro 3468 14-inch laptop (7th gen core i3 - 7100u/4gb/1tb/ubuntu 14.04/integrated graphics) with order id order #[protected] and today i got a message that my order is cancelled and they have refunded the amount, when i try to connect with customer care they are not clear about why my order got cancelled. They are saying that courier agent has cancelled...
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A
Aaashu311
from Mumbai, Maharashtra
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my refund is still not given to me

Address:Mumbai City, Maharashtra, 410209
Website:www.amazon.in

I am a resident of navi mumbai and i ordered a google pixel 2 xl from amazon.in on 22 janaury 2017 and i got the item delivered on 25 january 2017. When i opened the box there was no charger in it. So i called amazon customer service the executive tole me that she cant provide me charger separately she told me that replacement is also not available we can only provide you refund for it so i agreed to her resolution and i asked the executive...
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M
manoj_sta
from Bengaluru, Karnataka
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mrp mismatch for order # 404-0986676-8377963

Address:560066

As per advertisement published into amazon website for product "godrej 255 l 2 star frost-free double door refrigerator (Rf gf 2552pth, scarlet dremin)" mrp rs 25000 on top of that seller given given discount of 25% on mrp. After considering the discount effective price is 18790.
Today i have received the same product but product box have mentioned mrp rs 23, 000. If we consider same discount on mrp. Effective cost would be rs 17250.br...
+2 photos
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K
karthick9942
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product cheating on warranty

Address:560068

I have ordered an lifelong mixer 500w (Order id:[protected] on 15 january 2018, with in a 10 days suddenly the jar blade broken thrown out, so request amazon to replacement for this defect product and amazon also accepted it to replace it, so i have received another order id[protected]) with the same product, product reached here on 30 january 2018 at 8.00 pm, delivery guy contacted me and he asked me to pack the old product...
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S
Syed Mezan Naimuddin
from Chennai, Tamil Nadu
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as per purchases term condition not fulfilled cheated

Address:Bangalore, Karnataka, 560029
Website:Amazon.in

Dear sir as per grand offer on 24 th we place home large appliances godraje refrigerator double door as per term and company sale condition paid but company fail to deliver shipment in time we maid call to customer service and updated by rep of large appliances after inspection said product is damage during transport so it can't be delivered we will send you alternative product but it is not happened it is cheated with the fine and damage...
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G
Girish Vij
from Pune, Maharashtra
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not accepting return request for under average apple iphone received

Address:411060
Website:www.amazon.in

Hello Team,
I ordered an Apple iPhone SE (Silver, 32GB)
Sold by: Appario Retail Private Ltd
Shipped: Jan 29, 2018
Received on Jan30th 2018
The phone doesn't perform like a new phone and intermittently hangs.
When I contacted Amazon, they asked me to get in touch with Apple store. Apple store would not assist me as I brought this from Third party amazon store. They tried to assist me to troubleshoot...
+2 photos
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V
vicky7387
from Nashik, Maharashtra
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my order not get to me even whole money paid

Address:411039

Sir i have buy one wedding ghagra and choli from amazon of rs.704 including shipping charges. And they confirm me by mail and sms also that your product should be delivered on
27.01.2018 but till date my order not get me even mpney get deducted from my bank account. I have call and email them no of time but they giving me poor response to me. Day after tomorrow there is a marrage ceremony in my home and this is a choice of her. She...
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B
bv327781
from Ambala, Haryana
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my order

Address:Palwal, Haryana, 121102
Website:ओडर बोये

सर मेरा नाम भूपेंदर सिंह वर्मा है
मेरा ओडर मिला नहीं है
मेरे फोन पर मैसेज भी आया हुआ है
ओडर बोये आया नहीं है आवर ओडर बोये
का मेज़ भी आया हुआ है पर बो आया नहीं है br...
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G
Gagan Khokhar
from Maler Kotla, Punjab
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automatically returned without my permission.

Address:148102
Website:Amazon.in

I am a prime member of Amazon. I have ordered three products. It was prepaid order. But when it reached my place, it was showing that it is undeliverable. When I contacted their customer representative they told me it was happened due to the mistake was done by courier partner and I'll be delivered by evening, I wait for two 2day but not deliver, now products are going to return without my permission, and customer care says, I need to order...
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