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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 598

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K
kiran9953
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returned items and refund not received.

Address:New Delhi, Delhi, 110001
Website:www.amazon.in

Order no :order #[protected]
Placed on: 15th jan 2018.
Product : apple watch series 3 gps 42mm smart watch (Space grey aluminum case, black sport band)
Price: rs.31, 890
Problem : item was not working. Hence requested for replacement of product.

The original order was returned at the time of replacement order received.

Order no of replacement : order #[protected]br...
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I have received the MI max 2 64 gb on 25 jan 2018, after open the box of Mi max 2 64gb i tried to insert the two sim and sd card in slot tray, but the tray is not entering inside the mobile with two sim and SDcard simultaneously. so i like to return the product, i am unable to return the product due to amazon web site option not appearing...
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S
smshirish
from Bengaluru, Karnataka
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complete shipping charges not refunded as promised by amazon

Address:Bangalore, Karnataka, 560048
Website:www.amazon.in

Order [#][protected]
I was told complete shipping charges would be refunded ie 480 rs, i even sent the receipt
Amazon has just refunded me 120 rs from 480 rs, and not remaining 360 rs as promised.
I had confirmed this from amazon even before shipping the product back and amazon had confirmed complete shipping charges would be refunded.
Amazon cannot cheat customers this way. I need refund of remaining...
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S
Srinu1729
from Hyderabad, Telangana
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exchange offer mobile moto g5 order rejected by delivery boy

I have ordered one mobile (Order mobile number [protected]) moto g5 with exchange of my mobile redmi at the time of order mobile working conditions are checked and i got offer and i have paid amount also, i got 10% off on hdfc card but while delivering the order delivery boy rejected to give the order because of some scratches are on my mobile display he removed my screenguard which is worth of rs 300/- who will pay that amount, my time also...
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A
artiksood
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective reebok shoes

Bought reebok shoes online for 3999 without discount from amazon on 23rd november. After one and half month found the mesh tearing at one end. Got back to the company. They said they cannot help as their waranty was only for r one month. I told them there was a 90 day manufacturer waranty told me to contact local reebok franchise. I went to local store he said since the shoes were purchased online they will not help. Then amazon told me to...
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B
bnna
from Gurgaon, Haryana
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product never received

My name is deepak. My bank acc no[[protected]] my phn. No is [protected]. I ordered a mobile on 8 jan 2018 via debit card and its undelievrable on 14 jan after that i got refund on 24 jan 2018. After that i again order a mobile phone and again last day the product is undelivrable. Ther are making me fool. They again give me refund on 5 feb. About a month were gone but i didnt get anything. They are making fool till one month. I m going to...
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R
ravi@30121969
from Pune, Maharashtra
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order placed but not received

Address:411001

Complaint against amazon. I had ordered for stunning portrait photography - posing and lighting! (On target photo training book 18) kindle edition
By dan eitreim (Author) vide amazon.in order number: d[protected] on 19/01/2018. It was supposed to be delivered on 24/01/2018 but till date it is not yet delivered. Kindly do the needful. There is no option avaiable in the amazon website to track the complaint nor does the toll free...
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Address:800004
Website:www.amazon.in

"refund not received from
Amazon.in" #
Order[protected]

Dear sir,

I ordered mobile phone of ₹67067 from merchant (Amazon) by net banking on
[protected]. Due to some reason i had to cancel this order on[protected] after canceling to amazon has processed refund which reference "[protected]"number was also provided to me. But refund have not yet been credited in my account. On this...
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A
Ashique V K
from Chennai, Tamil Nadu
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moto g5 plus mobile

Address:695581
Website:www.amazon.co.in

Ive ordered an Moto g5 plus mobile through amazon on 2nd jan 18 and had to cancel it due to inexpected price drop.
Cancellation was done on 2nd day from the ordered date and it was promised that tge refund would be done in 2-4 days and till today (27th jan 18) i haven gott the refund...

I had made several calls to the customer care and no resolution till date... Amidst of it as an obvious outcome my frustration level...
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C
choudharipriya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not taking return instead just forcing for replacement

Address:Thane, Maharashtra

Today on 26 jan i got the delivery of my dell laptop. I am not happy with the quality of the laptop as, as showing in the site it was having plain back skin laptop but its an matt skin laptop and its looking ugly.
When i call for return amazon customer care just transferring call to other person and so on. And not taking return request instead they are saying for replacement.
If i am not happy with the product why i shoudl buy...
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A
anand9650
from Noida, Uttar Pradesh
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took my 600 rs & blocked my account

Website:www.amazon.in

Today, i've paid 600rs for amazon gift card on email id ana. Nd. Prak. A. S. H.0.4.5.[protected]@gmail.com

Order #[protected]

Via sbi debit card no. Ending with 41.

After sometime, i've got a mail that your account has been locked for reverification. My debit card has been charged 600rs. And i didn't receive gift card.

Thank you for using your sbi debit card xxxx41 for a purchase...
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G
govindjaykar
from Nashik, Maharashtra
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mi-max, 2 (black 64gb)

Address:Nashik, Maharashtra, 422003
Website:Amazon.in

Sir,
I booked mi-max2 on 23 january 2018 order#[protected]. I saw online price of mi-max2 was 14999 & 10 percent discount on hdfc debit card, but after booking rs.15998 was deducted from my account details as 23 jan 2018 pos 438624xxxxxx9275 amazon pos debit lf[protected] 23 jan 2018 15, 998.00. So i cancelled the order but amazon refunded me rs.14999 only transaction number 24 jan 2018 pos ref 438624*[protected] amazon 24...
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K
Karamatulla Khan
from Hyderabad, Telangana
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non delivery of ordered product

Dear sir
I have ordered 3 no. Women's horlicks refill pack with
Amazon india on 23rd of jan 2018. I paid the amount through hdfc net banking

Order placed
23 january 2018
Total
795.00
Ship to
Karamatulla khan
Order #[protected]
Order details invoice
Sl.
No description unit
Price discount quantity net
Amount
Tax
Ratebr...
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R
rohanbhatt
from Agra, Uttar Pradesh
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wrong mobile received

I ordered honor 7x on 15 january 2018. T delivery was made on 21 january 2018 but when i opened the box the phone was missing. Order number[protected]. There was an another fully damaged phone of micromax which is of no use. Please help me in getting my refund. I even discussed the same with the amazon customer care they asked for a three day time for their investigation....
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A
Ankit_Katheriya
from Noida, Uttar Pradesh
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regarding my bad experience with first order on amazon

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi,

This is regarding my first order placed on amazon.

Order detail:
Ordered on 21 january 2018 order#[protected]

I am very upset with the way of your deliver the things. I was tracking my order and delivery date was today (Thursday 25/jan/18) eod and i was very excited about to receive it in the evening because i was planning to gift it to someone on special day.

I...
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P
Prashantmoriya
from Kolkata, West Bengal
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blank packet provided

‪ i have placed an order for redmi 4, black 32 gb with amazon, order id is[protected].. Product delivered was karbon india 9. When called customer care they scheduled replacement but when pick boy open packet no phone was inside. Black packet is delivered. This is very bad experience. Pick up boy refused to take the package. Please assist....
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W
washif786
from Delhi, Delhi
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order cancel with my permission

Address:Kolkata, West Bengal

I placed an order of otg pen drive on 24th jan but after 8hr i check that is cancelled with out my permission and adviser said that we can't help you purchase again with new price.

Reason of this complain they are showing that we provide the offer for buy the product but when we buy it then they are saying no and back amount in there wallet for re purchases the product with higher rate.
Customer service providers also...
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A
AnubhavBansal
from Hyderabad, Telangana
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unethical practices followed at amazon.in

Website:amazon.in

Let me try to explain with an practical example. If you buy a phone on a shop and open the phone and find it defective it certainly shakes your confidence in the quality and you have aab option to buy another company/model with same or more price.

But not at amazon.

I am forced to buy the same phone as the are not willing to give a refund, not even in the form of credit on the account to buy something else from...
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S
Shrutika Kalgutkar
from Hyderabad, Telangana
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email gift card

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.amazon.in

Hello,

I had ordered an email gift card as per following information:
Order #[protected]
Order value: inr1500
Order placed on: 12th january 2018
Scheduled delivered on: 13th january 2018.

However, the email address of the recipient was wrong.

On amazon.in, there was no option to cancel the gift card or to change the email address. Hence, i had a call with...
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M
Mahadev Math
from Tumkur, Karnataka
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defective iphone sent

Website:www.amazon.in

I m mahadev math ordered iphone 5s 32 gb on 13 december 2017 with order no.
[protected].
I got the mobile on 19th dec 2017 after using 2-3days i came to know that it's not working properly so i called your customer service they told me to contact apple care when i contacted apple care i m shocked that this phone is unlocked in 2014 and it's out of warranty. Again i have contacted your customer care this time they told...
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