Amazon India Complaints & Reviews

Hi,

This is regarding my first order placed on amazon.

Order detail:
Ordered on 21 january 2018 order#[protected]

I am very upset with the way of your deliver the things. I was tracking my order and delivery date was today (Thursday 25/jan/18) eod and i was very excited about to receive it in the evening because i was planning to gift it to someone on special day.

I...

‪ i have placed an order for redmi 4, black 32 gb with amazon, order id is[protected].. Product delivered was karbon india 9. When called customer care they scheduled replacement but when pick boy open packet no phone was inside. Black packet is delivered. This is very bad experience. Pick up boy refused to take the package. Please assist....

I placed an order of otg pen drive on 24th jan but after 8hr i check that is cancelled with out my permission and adviser said that we can't help you purchase again with new price.

Reason of this complain they are showing that we provide the offer for buy the product but when we buy it then they are saying no and back amount in there wallet for re purchases the product with higher rate.
Customer service providers also...

Let me try to explain with an practical example. If you buy a phone on a shop and open the phone and find it defective it certainly shakes your confidence in the quality and you have aab option to buy another company/model with same or more price.

But not at amazon.

I am forced to buy the same phone as the are not willing to give a refund, not even in the form of credit on the account to buy something else from...

Hello,

I had ordered an email gift card as per following information:
Order #[protected]
Order value: inr1500
Order placed on: 12th january 2018
Scheduled delivered on: 13th january 2018.

However, the email address of the recipient was wrong.

On amazon.in, there was no option to cancel the gift card or to change the email address. Hence, i had a call with...

I m mahadev math ordered iphone 5s 32 gb on 13 december 2017 with order no.
[protected].
I got the mobile on 19th dec 2017 after using 2-3days i came to know that it's not working properly so i called your customer service they told me to contact apple care when i contacted apple care i m shocked that this phone is unlocked in 2014 and it's out of warranty. Again i have contacted your customer care this time they told...

Hello everyone,
I have added 2850rs amazon pay balance money for buying bajaj oven toaster grill which i placed order on 21st Jan.
It was supposed to be a one day delivery, due to a bug in amazon's website it was showing tuesday as delivery, so i confirmed with an amazon staff and she said that it will be delivered earliest and by tomorrow. So i did proceed and placed order using amazon pay balance
The next day it didnt...

This is regarding my ordered on nov 27,[protected]-6181107)

I had returned this order as per your

Pickup time:

Saturday, dec 2, 2017, 10:00 - 13:00 pickup tracking id:
[protected]

In the above refered order i had 2 item of which only i have received refund of only one item. I have complained many time on customer service number every time they are promising they...

Hello,
I have ordered pampers medium size diapers pants (80 count) product from amazon on 22/01/2018. I have received shipment message on my mobile and a call from amazon regarding delivery of product on 23/01/2018. On 24/01/2018 i have received another message from amazon regarding the same product. The order is cancelled by amazon. The reason mentioned was order is cancelled by me. The order details are : order#[protected]....

I got the empty box of my order your amazon.in order #[protected]
Register mail id [protected]@gmail.com
I want my refund have already posted it on facebook, instagram and on twitter also on many other sites.
Please reply me fast i am also attaching the empty box images view it and reply me fast i want my refund and investigate it properly i don't know what's wrong with it (Friend see the real face of amazon...

Sir. I have buy redmi 4 through Amazon on 14 on great Indian festival sale. I have payment through SBI card of amount 9649 RS.).I have got a massage that you will receive your case back in January on 17. But still I don't get my case back and not any massage regarding to my order. Please help me any provide me solution or region why I don't get case back.
My amazon account no. Is [protected].
I have also included my oder and...

सर्, मेने एक लोटो shose अमेज़ॉन से मंगवाए थे और फिर कुछ खामियों कर कारण मेने एक्सचेंज के लिए भेजा और स्वयं curiar करवाया परन्तु वहां पर इसे पिक अप ही नही किया सो वापिस मेरे पास आ गया...

I have order harmon kardon aura studio 2 from amazon india on 21st jan 2018 with the estimated shipment date of 25th jan-27th jan. On 23rd jan received sms from im-amazon at 7:36 am that package is arriving early and the amz agent number ([protected]). I called the agent but the number was switched off. At 8:00 am the order status on the amazon app turned to delivered ad was also mentioned that i have personally received the package and signed...

I ordered 1 otg pendrive from amazon.in on 15-dec-2017, order id[protected]. On delivery date got message from amazon that my order get canceled, i followup with amazon customer care, they told me that because of wrong price listing they canceled my product and give refund, but wrong pricing is not my fault, they should not accept my order while i purchase, once i purchase how can they say now price was wrong....

I have booked force 10 (From liberty) men's orange running shoes - 6 uk/india (39 eu) order date16-jan-2018
Order #[protected] order total 599.00 (1 item). I also paid the money through online. Initially i was given date for reaching of my package on 24 jan 2018 but today when i am tracking my order it shows that my package will received between 24 jan to 02 feb 18 which is not in order. You are kindly requested to look into...

Hi, i am k. Elaya kumar. I purchase the himalaya baby diaper large size is buying in amazon pay balance account but amazon pay balance for product. But cash back is not received in amazon pay balance account. So please send the cash back to my amazon pay balance account. Please sent the cash back for maximum. Product buying completed successfully. Product order confirmation complete successfully. Shipment completed successfully. But cash...

My order of arrow paper bags with dots dated 2nd november with you has not yet been delivered. I have already complained about its non delivery, but nothing has happened.
Have waited patiently... Please send it to me asap or refund the money.
It is not the product i am complaining about, since it has not yet reached me, but the non delivery of the item even after all this time.
Thanking you,
Mitra phukan....

I have taken a shoe on November'2017 from Amazon. The product is very poor quality and i had returned the product but money is not refunded yet. It is almost 3months but didnt get money. It was my mistake that i shop with Amazon. I called mANY TIMEs CUSTOMER CARE what a ### they didnt pick my call what the hell is this. Why you are providing ### return policy i[censored] didnt return back the money. This was my last mistake that I opt Amazon...

I have booked a saree called, ruchika fashion women's georgette saree with blouse piece material in amazon, its price comes around 699 rs. After that, we have asked a refund for that saree, they have refunded the amount of rs.699.
But from your side i mean [canara bank] they have holded the amount which have to be credited to our account.
In 699 rs, they have credited 99 rs to our amazon pay balance but from bank side 600 rs,...

Hi amazon,

Please help me in the below issue:

I have purchased the below gift card [attached invoice] and gift card was sent to my email id.

I took a hard copy from my email and gave as gift to my friend.

When he tried the code in amazon it did not work saying it's already redeemed. I also confirmed with my friend that it was not revealed to anyone else.

Amazon -...