Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 620

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Danish578
from Kota, Rajasthan
Report
Copy

regarding my amazon account hold

Address:Jaipur, Rajasthan, 302003

My name is danish. I have an amazon account with my mobile number [protected]. I dont have email id with this account.
Last few days ago i have ordered nivea body lotion worth rs. 810/-
I didn't receive the product & didn't cancell the product.
I dont know why they cancelled my order and gave me refund of 810 rs.
Since then my account is on hold.
I have 873.68 rs.in amazon pay balance.
I couldn't login...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:AMZN.COM/BILL WA

Array
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yusraa
from Ernakulam, Kerala
Report
Copy

order received but product is not there

Address:Kannur, Kerala, 670102

Respected sir,

I have ordered for a folding walking stick/ cane last week and i received order today. Inside pack there is no product. I hope you takecare of this matter and initiate the action required. That product was urgently required for my grandmother. The recieved order has only the packet or cover.
Cash was already paid online and the product cost rs.850.
I hereby attach my contact : [protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Damodar Nag
from Mundi, Madhya Pradesh
Report
Copy

I'm complain for the return of exchange saree

Website:amazon.in

First time hmlog amazon try krne ke liye soche toh ek saree select kre thik hai saree home deliver hua toh hmlogo ne bdmai check kra toh us mai defect nikla fhir hmlog ne unse cl kr ke bola toh unhone kaha ki thik hai hmlog exchange kr ke de denge de dijye fhir hmne de diya but 3 months se upr ho gya but abhi tk sareeni mili smjh ni aa rha hai ky kre plz.. Help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
frajpoot
Report
Copy

phone issue

Address:New Delhi, Delhi, 110096
Website:amazon.in

Hello team,

This mail is regarding my phone issue. Yesterday you guys had a sale for redmi y1 i ordered y1 64 gb but instead you guys send me redmi y1.
This is cheating i am not sure how you changed the model at the time of check out. The product was changed at the time of checkout. I am not responsible for a miss by your application.
Now i am not getting an option to send it back.

Either process...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajivnigam
from Mumbai, Maharashtra
Report
Copy

panasonic p11 - wrong product sent no replacement yet

Address:201301
Website:www.amazon.in/gp/css/order-history/ref=nav_nav_orders_first

I have placed an order on 2/11/2017 Panasonic P11 Compatible Bluetooth Multimedia Speaker but you have sent me Fivestar Brand - chinese speaker with different color & FM button was damaged and not in working condition. I applied for return my item was picked on 7th Nov 2014 from my home but yet today I have not got my correct product. It is still under process.

Eeven no one is giving me any updates. No customer care phone facility...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan pusp
from Kota, Rajasthan
Report
Copy

jiofi m2s

I want to buy a jiofi m2s by amazone . I paid rs 999 by on line. The amount was cut form my account. After few hours I receive a massage that my payment has failed. I contact customer care of amazone. They told me that the amount refund in three or four days. I call them four or five time but can't take sufficient answer. My amount is not refund till today....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LIC Agent Bangalore 9886568000
from Bengaluru, Karnataka
Report
Copy

micromax x900 touchscreen simple feature rich mobile phone (blue)

Address:560033
Website:www.amazon.in/gp/your-account/order-details/ref=oh_aui_or_o00_?ie=UTF8&orderID=405-1226678-04123

Booked a simple mobile. The person came to deliver gave the cover and ran. We did not doubt him but we opened, there was stone and charger.

Gave complaint on the same day but after one month also no response.

The same day after lodged complaint, assured for new mobile of the same model. But today 23 Nov 2017, no call or no reply from the seller of from Amazon....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nisha Pawar
from Mumbai, Maharashtra
Nov 4, 2022
This thread was updated on Nov 4, 2022
Report
Copy

complaint about the delivery boy

Hi today ur delivery boy called me at 0730 pm and told me me i was trying to call u frm morning if my no. If he could not contact me frm morning its not my fault whn i got a call i upfrontly called him he was too rude on the call. I am trying to call u frm morning and nw what u want me to do shall i come nw or tomorrow and i have submitted the cash i will not accept the cash payment nw u have to pay by card. I was surprised by his behavior...
Helpful
60 other people found this review helpful
60 found this helpful
19 Comments
Report
Copy
K
kp286
from Mumbai, Maharashtra
Report
Copy

tcl 32 led developed a horizontal line

Address:Raigad, Maharashtra, 410218

1 Bought TCL 32 LED TV on[protected], But Last Week I Noticed A Horizontal Green Line
Since Then I have Complained To TCL Service Center but no Response
They keep telling person will come but no is seen ...

COMPLAIN NO:- 7934201

please Refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tiwari Hari Shankar
from Dharwad, Karnataka
Report
Copy

payment refund against defective product

Address:New Delhi, Delhi, 110037

Dear sir/madam,

I purchased redmi 4 mobile handset by amazon e-commerce website on 07th nov.2017 by paying with debit card inr.6998 and got delivered by 12th nov.2017 but the handset was defective.in that case i returned the handset to amazon on 15th nov.2017 and amazon issued refunded on 15th nov.2017 against reference #916813. Now a day i'm still waiting for my refund into my account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Karimnagar, Andhra Pradesh, Ts

I ordered lotto shoe through online on amazon.com. ordere id:#[protected]. i received the item but it was small in size and ordered for pickup.they alredy pickedup my item but they did not mentioned over there.update my status..i ordered to return puma shoe actually i ordered for 10size but i got 6size so i ordered for return order.one person came from godavarikhani ntpc amazon and took my puma Shoe along with that we gave lotto also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajita Bhokse
from Gurgaon, Haryana
Report
Copy

not refunded my money back

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:Amazon.in

Hello sir
Order no[protected]. I bought vastra skirt 22nd september from amazon. And i returned 27 the september. I paid cash on delivery 2656 rs. But u r not refunded my money back. U r customer service is very poor. I send u all the details but u r not help. I don't understand two months is enough time to investigate but u should not refunded my money back. U people harrased customer. Very bad experience. I send u emails...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
npriyokumar
from Duliagaon, Assam
Report
Copy

healthkart salmon omega-3 1000mg - 60 capsules

Kindly refer to order#[protected], ordered on 16 november 2017,
Shipping address: telemba ningombam; 538/ second floor; 11b;
Chandigarh, chandigarh 160011
And the delivery note :
Delivered on 20 nov
Ordered 16 nov shipped 17 nov chandigarh, chandigarh package was handed directly to customer the delivery receipt was signed by telemba ningombam

My complaint is that the item is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaggadeepti
from gurgaon, Haryana
Report
Copy

refund required for order : 404-3578877-5221955

Address:Gurgaon, Haryana, 122001

This is in concern of the order no[protected] dated[protected]

I have return this order on the return mailing mention address on the site to the particular vendoe "vokin biotech pvt ltd" as suggested by the customer care officer of amazon

Now i m requesting my refund of this return order more than 2 months but this is the pathetic service given by amazon as they can deliver the product within one day...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201010
Website:amazon.co.in

Pathetic seller.. Sent me defective products, now not consider my return request. Please take the action, now i am pissed off, i am using your website from last 4 years, but this time i am feeling cheated... I believed on amazon so purchase the product from their behalf, really not knowing that how to differentiated seller products and amazon product. As per record i had purchase the product on 30% off, but your seller saying we have already...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Q
qutiangel
from Mumbai, Maharashtra
Report
Copy

late delivery from amazon

Address:Nainital, Uttarakhand, 263001

My name is hemant bhatt i have ordered one leather jacket 12th of november
My order i’d is[protected]
But problem is that. Jacket is not dispatched till 22th of november
I want this jacket 25th of november but you guys are too lazy
This is very bad experience from amazon why are you so late your service is very poor day but day and your representatives are too rude
My phone no is [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JamesMaureen Kirwin
Report
Copy

charge to my account

Website:amzn.com/primeWA

I have been charged $14.38 on my MC for a PrimeWA membership with Amazon Prime Membership that I have not authorized.

On reviewing their website, it indicates that I am not a member. What are they charging this amount for? I have purchased articles before from this website but have never had membership charge.

I request full refund.

JK...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G@@@
from Gurgaon, Haryana
Report
Copy

delivery of cheap pendant charged for 22k gold

Address:New Delhi, Delhi, 110017

On october 17, 2017, being dhanteras i ordered carats for you 22 kt gold pendant order id:[protected]. The item was delivered on 05.11.2017. However to my stock and surprise the pendant was not that of gold but made of some cheap white metal. So immediately i raised a return request. The seller called me the next day to tell that there was a fault from his side and instead of gold, platinum pendant has been sent. Still i requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zuhaib ahmad
from Srinagar, Jammu and Kashmir
Report
Copy

e-com - delivery of defective product

I purchased fila unisex farli walk plus 4 pea sneakers - 5 uk/india (39 eu[protected] under order #[protected]. On delivery i got the damaged packing with dirty shoes along with the letter from amazon attached here. Kindly help me in determining the authenticity of this product as i have doubt on it because of the letter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy