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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 20346
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 621

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S
Shekhu831
from Karnal, Haryana
Jan 20, 2018
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Address: Panchkula, Haryana, 134109
Website: Amazon.com

Hello sir 11th jan 2018 ko amazon india ki web site se iphone 8 order kiya with advance payment through credit card. 16th jan 2018 ko delivery boy order diya or chla gya jb amazon box open kiya to smartron k naam se phone nikla box se am shocked. Now today 4th day complete delivery day se daily amazon customer care se baat hoti hai regarding the wrong product but every time excuse dete aa rhe hai k kl pickup ho jayega or apko refund ho jayega but ab tk na pickup ho raha hai na koi refund i am so tried. Jb aisi situation ho to btao kya kiya ja skta hain kaha or complaint kare jakar pr jaldi jaldi se solutions mil skta hai.
Amazon India customer support has been notified about the posted complaint.
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    mandar7124
    from Raver, Maharashtra
    Jan 19, 2018
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    Address: Thane, Maharashtra, 401303
    Website: www.amazon.in

    I have irdered induction cooker from amazon on 18 jan for inr 70... They cancelled the order from thr side without asking me... Amd now they are saying we will not deliver the prodcut... Hey have given the reason as "pricing error"... As this error is there internal technical error... As a customer we are not aware abou this errors.. And if this error are not handked by them then they should stop doing business india... Other people got there product only i didnt get it.
    Amazon India customer support has been notified about the posted complaint.
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      Poonam Rohit Garg
      from Bengaluru, Karnataka
      Jan 19, 2018
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      Address: Bangalore, Karnataka, 560076
      Website: www.amazon.in

      The delivery boy who came to deliver my order no.[protected] did not bring the card swipe machine. Hence, I agreed to pay by cash. But the delivery boy asked for extra cash. Since I refused to any any amount above the invoice amount, he took back the package. The delivery boy was extraordinarily rude too
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        P
        Pratik Mahadik
        from Mumbai, Maharashtra
        Jan 19, 2018
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        Address: Thane, Maharashtra, 421201

        Order id[protected]

        I have received the actual delivery of the above mentioned order product at 3:00 pm on 19-jan-18. However i have received the delivery message before the actual delivery that is at 1:00 pm stating that product has been delivered to me and taken signature. Even the same was reflecting at the delivery status in the amazon site delivery status details
        Kindly ask the delivery person to follow the correct procedure.
        As it creates a misunderstanding.
        Amazon India customer support has been notified about the posted complaint.
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          A
          Anchal Akela
          from Delhi, Delhi
          Jan 19, 2018
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          Hi. I ordered an item from Amazon.in (order no:[protected] from AMRIT TRADERS. The order was later cancelled on 27/12/2017 and the refund was initiated and Amazon.in sent due notification of the same, mentioning that the refund will be made to my bank account in 2-4 business days.

          It has been more than 2 weeks and I have still not received the money back.

          Please help sort this out.

          Regards,

          Anchal Akela
          Amazon India customer support has been notified about the posted complaint.
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            G
            Goravsharma21
            Jan 19, 2018
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            Address: Hyderabad, Andhra Pradesh
            Website: Amazon.in

            I have purchased a water purifier from amazon india for my mother living in india as i lived in australia she can’t speak english and can’t contact costumer care
            They sent her a water purifier missing parts and i’m sitting here trying to contact every single customer care no and all the branches no one is helping
            I just hope that at least they can take that # product back or replace it
            Quite frustrated right now
            Order no[protected]
            Amazon India customer support has been notified about the posted complaint.
            View replies
            Hello bro ye India 🇮🇳 yaha logo ka pagal bnaya jata hai or fir na koi complaint hoti hai bs ek aam Insaan chup ho jata Amazon.com ek number ki funding site hain froude hai latest is 16jan ko Mne apple iphone 8 order kiya or mujhe mila smartron k naam ka phone value 15k. Or aaj ab tk pickup ki request nhi le rhe pagal bna diya online to kuch lo hi mt India digital kbhi nhi ho skta sirf aise Insaan jo pagal banate hai dusro ka
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              P
              Pavan Chowdary
              from Hyderabad, Telangana
              Jan 19, 2018
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              Address: Hyderabad, Andhra Pradesh, 500038

              Order #

              [protected]

              Ordered this products and not suitable size

              I asked to return it
              But they refused by saying so many rules

              N not issued my refund.

              I have been talked with multiple customer support people but no one responded yet.

              As a customer i expected resolution but amazon is not ready to do it.

              The way amazon deals with customer is not in the correct way.

              Need help
              Amazon India customer support has been notified about the posted complaint.
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                C
                chiran kumar
                from Chennai, Tamil Nadu
                Jan 18, 2018
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                Address: 601203

                I had made two prepaid orders on amazon app one each from my phone and my wife’s phone. The order status has been updated as delivered to me personally and signed by me on amazon app whereas nothing was delivered to me yet. Kindly note the combined worth of my orders is more than 8000 rupees. I have been trying to resolve the issue with amazon customer care but to no avail.
                Amazon India customer support has been notified about the posted complaint.
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                  H
                  Hrushikesh Nayak
                  from Veraval, Gujarat
                  Jan 18, 2018
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                  Address: Ahmedabad, Gujarat

                  I have received a damaged item from amazon. The item is not eligible for return as per amazon policy. But how they do this, packed/deliver a damage piece to customer and tell this is not eligible for return?

                  The order id :[protected]
                  Samsung galaxy a5 2015 hd+flexible & crowd tempered glass screen protector scratch guard by drax®
                  Total price is rs.239.54 which was paid in advance using credit card.

                  I want to return it but no one from amazon is responding.
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    shubham199yadav
                    from Patna, Bihar
                    Jan 18, 2018
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                    Address: Muzaffarpur, Bihar, 842003

                    Order no.[protected]
                    The delivery guy delivering aforementioned order refused to come to delivery address and had insolent behaviour on phone.
                    Delivery guy straight up rejected to come to the provided adress and was disrespectful to the customer.
                    Please inquire into matter further as this kind of behaviour from this big online shopping giant is unacceptable.
                    Amazon India customer support has been notified about the posted complaint.
                    View replies
                    My name is prashanth Kumar, on Jan 1 2018 on Amazon .in, I ordered for dabur saraswatarishta and they delivered dabur abhyarista, packed and labelled a sticker on it named as dabur saraswatarishta. I am very disappointed, they wasted my valuable time and money.
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                      S
                      Saneer Ahmed
                      Jan 18, 2018
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                      Resolved

                      Website: Www.amazon.in

                      Dear sir/madam
                      I purchased lion dates(500g) afrom Amazon on 14 Jan 2018 but the product is too bad, Amazon executives assured they will refund immediately but till now money not refund, please take necessary actions and refund immediately.
                      Name : Ahamed saneer
                      Mob : [protected]
                      Order No:[protected]
                      Jan 18, 2018
                      Complaint marked as Resolved 
                      Refund credited
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Arivay Tiwari Anshu
                        from Gangtok, Sikkim
                        Jan 18, 2018
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                        Address: East Champaran, Bihar, 845412

                        I just placed an order on[protected] for honor 7x 4gb ram 64 gb rom order no. Is #[protected] and cancelled on[protected] after cancellation customer care executive told me now don't receive your item and just refuse that and we will refund you full ammount within 3-5 days. But when item came on 7-1-2018 amx i refused that but today it's 20 days but i didn't get my refund amount and whenever i call on customer care they say that we will refund with in 3-5 days. Plz refund my amount
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          anand9650
                          from Noida, Uttar Pradesh
                          Jan 17, 2018
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                          Resolved

                          Website: www.amazon.in

                          Today, i've paid 500rs for amazon gift card on email id ana. Ndpr. Ak. As. H0.4.[protected]@gmail.com

                          Via debit card no. Ending with 41.

                          After sometime, i've got a mail that your account has been locked for reverification. My debit card has been charged 500rs. And i didn't receive gift card.

                          I did nothing wrong, kindly tell them to release my gift card as i'm a regular customer of amazon.

                          Please unblock my account & unhold my order. So that i can continue.
                          Jan 21, 2018
                          Complaint marked as Resolved 
                          Amazon India customer support has been notified about the posted complaint.
                          Jan 18, 2018
                          life awsome's response                           My order id - [protected]@gmail.com
                          View replies
                          I bought a moto G5s+ worth rs 1599.
                          I bought it on the 17th of october and as promise by the company a 10℅ cashback will be provided to the customer on 17th january
                          But yet i haven't recieved any cashback yet
                          My order no=[protected]
                          Help me with the issue
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                            Kasif Kashif
                            from Etawah, Uttar Pradesh
                            Jan 17, 2018
                            Resolved
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                            Resolved

                            Address: Etawah, Uttar Pradesh, 206001
                            Website: www.amazon.in

                            I placed prepaid orders more than 4 times on amazon india via amazon india app and made payments via amazon pay balance and amazon is promising to make ₹75 cashback on each order but i am still waiting for my amazon pay balance cashback into my amazon pay balance account. Regarding this issue i have made calls to amazon but it's representative unhelpful. Still my cashback isn't credited into my amazon pay balance account.
                            Apr 10, 2019
                            Complaint marked as Resolved 
                            Amazon India customer support has been notified about the posted complaint.
                            Jan 17, 2018
                            Updated by Kasif Kashif                             Order ID is[protected]
                            Jan 17, 2018
                            Updated by Kasif Kashif                             Sorry Unfortunately I wrote Tracking Number instead of Order ID during Complaint. I am apologize for that mistake. Now, My Order ID is[protected]
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                              Piyash Bhowmick
                              from Solapur, Maharashtra
                              Jan 17, 2018
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                              Address: New Delhi, Delhi, 110063

                              Purchased the speaker for nearly 12000 rupees and then received parcel with the seal broken and product most probably used. Contacted the custmer service asking for a refund and they said they their policy do not allow a refund. They said that they can only ridge which is unacceptable. The first time it was delivered in such condition so there is no guarantee that the second time it won't be in the same condition. Cannot risk 12000 rupees
                              Amazon India customer support has been notified about the posted complaint.
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                              Why amazon has closed my account once all the provided credentials are genuine & in order ? I was never responded on my emails despite regular writing to customer care or many others.

                              Who will solve my problem & when ? I have purchased lot of material thru' Amazon.

                              Despite above also purchased Amazon's Kindle & Prime membership.
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                                S
                                swapn107
                                from Mumbai, Maharashtra
                                Jan 17, 2018
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                                Address: Nagpur, Maharashtra, 440027

                                I had ordered ticwatch 2 smart watch, 2 quantities and paid the full amount as requested on amazon application but the order was cancelled by seller after 6-7 hours of placing the order.
                                I had inquired about cancelling the order to amazon then they replied me that the product was out of stock after the placement of order but the same product is available on site from same seller by higher price. after that amazon is not taking responsibility about the issue and saying to contact the seller.
                                I have contacted the seller by mail but there is no reply from seller as well as amazon.
                                Amazon India customer support has been notified about the posted complaint.
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                                  V
                                  VENKATESH SOLETY
                                  from Hyderabad, Telangana
                                  Jan 17, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500086

                                  Dear team,
                                  I have placed on order on 29 december 2017 on amazon.in for the product of grandse billing and inventory management software (Dvd) at a price of 2, 999/-. It was came to me on delivered 02-jan-2018. Return window was open till 13-jan-2018. But unfortunately i was not in town so i couldn't check by that time.
                                  When i checked the cd in 2-3 different systems or pc. I was surprised to see there is nothing inside the cds. Supplier email id ([protected]@grandsell.in) is not working it is bouncing back and his contact number ([protected]) is ringing continuously but no response from that side.
                                  My entire money is wasted now.
                                  Amazon India customer support has been notified about the posted complaint.
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                                  I have purchased Redmi4 in October 2017 with offer of 10% cash back if payment done through sbi card. But till date I have not received the same. I have got sms from amazon that you are eligible for cash back. Order details is attached in add photo
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                                    P
                                    [email protected]
                                    from Mumbai, Maharashtra
                                    Jan 17, 2018
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                                    Address: 560026
                                    Website: www.ctdi.com

                                    We had placed an order for dell inspiron 5567 core i3-6006u 6th gen/4gb/1tb/15.6"fhd/w10 (Silver) | b077n9qdy5 (5567i3new) through amazon portal on 15-dec-2017, but till date we have not received the product or refund for the same.

                                    As per amazon commitment the order was supposed to be delivered on 18th dec 2017, if the product is delivered on 18th dec 2017, please let amazon team share the delivery proof.

                                    Regards
                                    Pradeep d
                                    Amazon India customer support has been notified about the posted complaint.
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                                      R
                                      RAJESH PAN
                                      from Kolkata, West Bengal
                                      Jan 17, 2018
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                                      contact seller

                                      C/o amazon seller services private limited,
                                      26/1, 10th floor, brigade world trade center,
                                      Dr. Rajkumar road,
                                      Bangalore - 560055
                                      This is your seller details who have promised to delivery my stuff within 30 december, 2017. I have ordered this product at 11 december, 2017.
                                      But till now i didn't get my product. Even i have tried to contact seller but they didn't replay.
                                      Not showing even any tracking...
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                                      Parmeshwar Lulle
                                      from Mumbai, Maharashtra
                                      Jan 16, 2018
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                                      Address: Pune, Maharashtra, 411061

                                      I have purchased Sandisk Pen Drive on 11 May 2017 and within 3 months it has corrupted from that day I want to reach to amazon customer care via IVR but no option to tranfer call to agent to register the complain product.

                                      Pen Drive is under 5 years warranty and not able to contact them. As per TRAI mandate agent transfer option should be there on IVR but not present.

                                      I faced first time worst service from amazon in last 3 years.
                                      Amazon India customer support has been notified about the posted complaint.
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