Amazon India Complaints & Reviews

Dear sir,

I have purchased titan raga watch in the month of july-2017. With in six moths watch dial and strap colour fade away. Photos are attached for better under standing.
On contacting titan world showroom they also disagree to return or replace the watch as it was purchases from online.
Please help me out to revert my spends or original product.

Darshan revdiwala
[protected]

Respected sir
I had transacted 10 rupees through upi to amazon pay on dt.30 dec 2017 having transaction no.[protected]. But unfortunately it had not been credited to your account and also my balance had debited. I had called to hdfc bank (My bank name) customer service executive as well as amazon representative regarding this. Through phone call i found the same dialogue as "it will be credited within 5-7 days, & also pls have patience". But still now it has not been credited to my savings bank account. Where is my balance? Pls tell me what should i do? Pls help me as fast as possible and credit my balance as soon as possible for which i shall be obliged.
Files attached
* mini statement of my savings bank account
Preeti manjari dash
Registered mob no. With you is [protected]

I paid rs.3360 by internet on 6/1/2017 at about 23.20. My bank was indian overseas bank. The entry at my bank was [protected]@944847. It is not credited to my a/c. I request you to credit the amount.

The cancelled items are as follows:
1. Harpic power plustoilet cleaner - smaii & big size
2. Colgate total
3. One touch select
4. Tata sampanan besan
5. Tata sampanan pulses
6. Madur pre sugar and
7. Bd glidewithtbl 31g

My account no:[protected] it was mentioned in my amazon account that the sum of rupees 6843was refunded to my canara bank account on 04 january2018 as per amazon mail. Amount will be reflect on 08/01/2018 but till date (09/01/18) i didnt receive any credit to my account. Amazon mail copy

Hello,

Your refund of rs.6843 has been processed successfully on 2018/01/03 17:25:00. The amount should reflect in your account by 1/8/2018.

The authorization code (Refund reference number) for the transaction is 443160.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazonrefund of 6843 processed successfully. For delay over 3 days, contact bank with ref # 5150003011436951703067 & charge auth # 443160. Check email for details.

This amazon india is not useful for people ..flipkart is very much useful for people because the delivery people of amazon is unfil people, recruitment of these people were unprofessional manner, they dont ever know to respond towards customer..and hand over there products on time ...worst amazon.in (vijayawada)

Order placed in Nov 20,[protected]-7072315)

No book was ever delivered to me. Later on order is cancelled by me. As per your policy, no amount is received at my end. Your policy is to refund the amount within seven days.

Three books were ordered. Out of three books I got delivery of two books. I was absent at my place when third book arrived at my place thru courier. It was redirected to sender.

I cancelled the order of third book and it was confirmed by your office. I was told that soon I will get back my amount of third book which is deposited with you. I request to refund the amount of third book.

Many times mail or contact customer care but not resolve after 168 hours past. Mistake in your end 2 times in same order number as follows:

1. I read carefully terms and condition before order will be placed and any doubt or clarification then, assist to your customer care executive. In this regards, I do clear doubts to contact customer care executive on dated Jan1, 2018 that I said already used Haptik transaction in December 30, 2017.Then, I will cashback success received 25% of Bill payment or not? Although discuss for first amazon customers and all discuss points bottomless. But Customer executive reply that I sured cashback received to you and don’t worry. If you will place a order on once times transaction on Haptik between Jan 1, 2018- Jan 15, 2018 as newly promotion starting today. Then, Your instructed I placed a ordered on Jan 2, 2018.

2.Afterwards mail received non link from me as only facts towards other relation intention, not cashback received. Afterwards 72 hours lapse, I wrote mail to Amazon Pay or Haptik. Then, contradict reply received between in 2 mails Jan 5, 2018 @ 3: 32 Pm and 3:51 pm in which both mail confusion points create wrong lead as no cashback will given. That, is Niki partner discuss whereas niki is other partner and not related for complainant company.

Please check on Recording Jan 1, 2018 afternoon between Mobile Number and And Customer is only innocent or lack of knowledge but Your Customer Care Executive perfect knowledge of company policies with bottomless. Then, no responsible for customer and totally mistake in your end.

Please credit add gift Rs. 75 as early otherwise, legal action will take in future.

I want to file a complaint against suchitra, josalyn, jyotsna, sayyed, and deepanshu.
They are very rude and unhelpful.
Specially suchitra she was ver very rude, she don't have manners how to talk to a customer.
No action has been taken against her even though making complaint against her, she absuve me over call and scolded on md. Ver very rude.

And another complaint against delivery boy sanjay.
He absuve me.
He said complaint put in your #, i make complaint but no action has been taken against him.
He denied to delivery my parcel ask me to come 4 km away to collect it very very bad.
I m unhappy.
No one helped me.
I want to sue sanjay, suchitra, josalyn, deepanshu and jivatma for their behaviour.
Please help me.

My money not been refunded by amazon seller pvt. ltd.as i have returned the consignment(adidas albis mens navy blue shoe) by dtdc courier vide consignment no V40910018.consign ment is already been received by seller on dated 08th December 2017. AMAZON ORDER NO IS[protected].PLEASE HELP ME TO MAKE REFUND MY MONEY 2649.00 i am waiting for refunding money since last one month from amazon seller pvt ltd.

They promise caseback on mobile recharge. But now they says that caseback given only one time.. But they not mention about this condition in their offer. And caseback offer on another shoping is 75 rupees and caseback credit maximum time was mention in thier terms & condition within 72 hours.. But now they says wait more time. So. Please take imidiate action against company fraud with costomers. Both 2 complaints details related emages attested below.

Sir/ madam,
I have ordered a product on 2nd jan 2018 and my order id is[protected] and my product name is virtual reality swift at the cost of rs 1099 /-
I already canceled it. But there has been no response from the amazon customer care.
I am so displeased with amazon with this matter.
Please resolve my issue at earliest and do the needful.
Thank you.
Contact no [protected]
Email: imchen. [protected]@gmail.com

I'm ordered ishin womens dress material @ dec 22... Its cost rate is high so i decided to return the product..i paid full amount by amazon pay balance..the product was returned but no refund is processed... No updates about my refund..i want refund of rupees 431..amazon order number is 404 [protected]...tracking number is [protected]...i have raised many complaints about that problem..no one is responsible...i had Many calls to blue dart...but they ask call him your sender...don't cheat anybody..

I ordered dell inspiron[protected].6-inch laptop, but i received dell inspiron 3000 series laptop which is wrong model, i raised replacement request of the laptop, again i received same laptop (Dell inspiron 3000 series laptop), amazon and their seller doing fraud with their customers, this is the 3th time am experiencing this, they dont want to help me, i want the laptop which i order.

My friend kamal meena has ordered a armani watch worth rs 12k, deal with amazon on 31 dec, but he got another a poor brand, his rs only 5k,, to see this the service, amazon are very poor and liable to a cheating, we going to do a against case to the amazon, this is for ur kind information,, so refund all the money of my product imigiaetly, if not with me we going with the consumer court @amazonin @amazon

Your delivery man declined to deliver the product named infocus vision 3 ordered on 5th january 2018 and confirmed to be delivered on 10th january 2018 but co-incidentally it came earlier than delivery date and i got informed about the delivery through your delivery person and he explained me he cannot provide the product to my address and i will have to come to his address. How this is possible. If you cannot provide home delivery or office delivery than directly show at the time of order. Why you show free delivery at the time of purchase and at the time of delivery the delivery person always have this kind of issues like that area doesn't come under our region and you will have to come at our place to get the mobile. Before this order also i was forced to get the product from their place that was 45 kms away from my home. Does this is known as free home delivery, that you have to take responsibility to get your product ordered. I will give you 0 point for this type of # service. And own delivery person are wasting your customer time and our review are turning more worse about your product.

I purchased a product named resist uv protection golden metal frame with blue gradient aviator sunglasses for men and women sold by: j t ventures
From amazon, and i've returned it, but didn't receive the payment, i contacted customer care service on january 4th 2018 about my refund, they said they've initiated and i should have got it on january 1st 2018 and i asked the refund reference number they said i should wait for 24 to 48 hours, but its more than 3 days i didn't receive the refund reference number. So today 7th january 2018 i contacted amazon again and they are telling me they don't have it??? And i should wait again to get the number. This is very annoying when i've returned the product safely but they are not doing their part (Refunding). And this is not the first time i'm facing this issue

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 49900/- rupees was successfully processed on 13 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is 111472.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

My name is k banu balaji. I have ordered seagate 1tb hard drive and safety pouch in amazon through app by online cash payment. It was scheduled to delivery on jan 4th and jan 7th respectively. On both dates i received messages and emails stating that i have received the product signed by me. But actually i didn't received any of the product. I even complained to customer care executive he said that he had sent ur case to investigation team and wait till 9th. Please help me in getting my products as early as possible or i will sent a notice through lawyer.

I have booked YUPHORIA mobile battery, Its a very poor quality. Then I have order head phone. They are sent other one .And I have booked Black head Remover and Pointed needle.But I got only Pointed needle.I have paid the total amount are Rs 495, 214 and 185.Total paid Rs 894 . No refund and, Amazon said that return the products.

Hi
Please not that its very annoying to raise a complain against a company like amazon.

I ordered a samsung galaxy a9 pro worth rs 18990, vide order id[protected] on 23rd september 2017.
The main reason for ordering the same via hdfc credit card as there was a cash back offer of maximum 1500 rupees.
But till today i havent received any type of cash back from your side. Request your intervention in this regard on urgent basis
Please note my contact details.. Biplab sur..[protected]