Amazon India Complaints & Reviews

Contact yusuf - [protected]
Area - new delhi
Tughlakabad extension & kalkaji extension both
All with permanent addresses having house number, street numbers and block numbers.

This is to notify everybody who orders products from amazon and delivery is by amazon. The have hired people for delivery who run on roads only. They do not deliver on the mentioned addresses.

They call on phone and ask you to come out on the main roads to pick the deliveries. When told that there is nobody who to run out half a kilometer on the road, they say amazon has not authorized them to make the home delivery. They clearly say that their vehicle will be standing on the road for 5-minutes and then move out.

If requested more they start enethecal behavour using harsh words saying if you want your package come here or they will return the product back, they have nothing to loose, they would still get their salary. They do not come out of the vehicle to make the delivery. They did the same with four of my deliveries within last month and one today. It is better to move one and a half kilometer more to the actual live market and purchase the products instead of ordering online.

If amazon does not want to do a home delivery, they should specifically mention the same on the website against the address or orders instead lure customer to order and then let the customer suffer due to nondelivery.

Amazon delivery is becoming the worst for ordering anything online. Amazon does not even care for any of their reviews as they are earning more than enough in india and have nothing to bother about a few negative reviews.

Amazon - remember these few negative reviews will pile up enough one day for you to leave india just what happened to other such companies with a good reputation like you had before.

A hopelessly amazing firm i must say. You people actually deserve 2 to be called "the trusted firm" #. You first get me a wrong order and then asks me about "paise de do and amazon refund pe baat karo #" don't show us your cheaper attitude. How could a firm actually speak abt "we r the trusted firm tagline" are you crazy you mf*. Get this straight. Stop sinking down stretching your hands in a customers pocket.

Did not receive cashback for a recharge done for my mobile using amazon pay. Cashback offered during that period is 50rs. I have contacted the customer service several times and even sent emails. Recharge was done on 20-dec-17 and they are saying that still investigation is in process.
I was not given any updates. I have been contacting them as per the time line they are providing and yet they are still postponing the resolution by saying the same thing every time.

Order #[protected] "honor 7x (Gold, 4gb ram)

Dear amazon team,

I have order mobile phone honor 7x on 28th dec for new year gift..

As delivery committed on 1st jan 2018 from amazon but still not received

Regarding this chat with customer services to mr.. Md moiz at 7.44 and he tell me don't worry today attempt delivery till 9 to 9.30... I wait but 10 pm not received.

10.04 pm call to customer care mr. Ajay he tell me your order deliver till 5th jan'17...

Today on 2nd jan :- chat with customer services to zebia - saying your courier current location not found.

So please look in to this & update on the same.

Delivery not received after lapse delivery time. Many times mail, call but not helpful only wastes time. I feel only painful for above ordered. If i will book newly ordered place from highest side. And deny for difference price. Or delivery faster also, totally fraud, hasstelment company. Order details
Ordered on 20 december 2017 order#[protected]
Order summary
Item (S) subtotal: 327.00
Shipping: 0.00
Total: 327.00
Promotion applied: - 32.70
Grand total: 294.30

The waste materials delivered to me against order no.[protected] dt. 02/12/2017 was collected back on 12/12/2017 and the pick up tracking id was[protected]. What i got in the parcel was some pieces of coconut husk.
I was assured refund by anupama of customer care. I have not received the refund as on today, 02/01/2018.
Added to worries the customer care no.[protected] is hopelessly unresponsive. I made numerous calls without success. I am terribly annoyed. This is nothing but blatant cheating after pocketing the money paid through net banking.
I will keep this issue live until it is resolved to my satisfaction.

Placed a combo order for mi y1 and y1 life but when receive parcel it contain both y1 lite. I called customer care for return but nothing done on there part just making fool of customers by saying return is requested will receive return soon but again nothing is done even after calling customer care for multiple time regarding the issue the outcome is zero like always i also have all evidence against them from a video recording while opening the parcel to all the calls made by me to customer support please take necessary action against these online sites
Thank you
Sagar arora
Sagar. [protected]@gmail.com
[protected]

24 december 2017 rs. 568.00 order #[protected] indian designer bollywood collection branded women's embroidered cotton pink semi stitched patiala salwar suit by shree impex. Mane purchase keya tha par mane kitne days se return kar rhe ho par courier koi receive karne nhi aye rhe please action leya jaye

Hello i have been trying to contact amazon the same reply from last 4 days i will be getting reply with 24 hours which never happens i have amazon pay palace of 1000 rs and i am a paid prime member and this is the service which is provided by amazon

And amazon customer care always replys same

All email ids given never reply

My money taken i[censored] want more money then u can take will never ever purchase from amazon in such condition

Product was ordered on 26th december 2017, and earlier the delivery date was showing 30th december 2017 but it suddenly changed to 3rd of january 2018. I called customer support 5 times everytime they were just "we can understand your problem we will try to help you at our best" but no result till yet.

I want reason why it got delayed and how in my order status i am seeing that delivery date is changed on customer request but not even single call i have recieved from amazon transportation services.

Order details:
Product : iphone 7 128 gb (Gold)
Registered mail id : er. [protected]@gmail.com

Today morning person assured me that it will be delivered by today now day comes to and end but no one responded.
I again called then they are saying yo

Dear sir/ma'am,

I had ordered a product from amazon.in on 2-dec-17 and still today (01-jan-18), and despite my regular follow up with the customer support still i haven't received my product. Everytime the same answer was given to me that your order will ship in 24-48 hrs.

Now, that i asked them to cancel the order and refund the amount to my account, they are unable to do so. I had called them this morning (01-jan-18) and was told that the refund process is initiated. But when i asked them to share the refund details with me, they didn't and there is no response from them since then. I am literally fed up of calling them everyday since 8-dec-17 and they are just not doing anything regarding this issue.

Still today (01-jan-18), i haven't received my refund money and every time i call them, i'm told to wait for another 5 working days.

My order id :[protected]

Username: abhinav ankur

I ordered awg (All weather mens gear) t shirt pack of 3 of size (M) but size was too short for me so i replaced it with (Xl) size but i didn’t get it, so i called customer care twice. But got only assurance of problem being solved, then again i called customer care and asked to cancle the order and refund of it. Order no -408-[protected]. Now i am trying to call from my account to customer care, i am getting a bad respone that they are unable to find product and phone is getting disconnected automatically. And in my account for that product its showing as delivered.

Order no.[protected].
Had purchased mobile phone from amazon by making online payment.
Date of order 23 dec 2017.
On saturday dec 30, the status was changed to delivered but the product was not handed over to us.
We have to repeatedly follow up with amazon for updates. Now they claim to have begun an internal investigation to get this resolved. Not sure if they are taking any action at all.
Please help us in getting this resolved and our money refunded.
It is causing a lot of mental harassment to us, even though we have been loyal customer of amazon.

After reviewing few products, i ordered bajaj 1500-watt immersion heater from amazon india.
Box was perfect, packing was good. But, one of the main part (Clip) to hold the rod along side the water bucket was broken. So, basically this item can't be used at all. So, i didn't even tried using it. And, the moment i placed the order, i got a call from their representative, and i was like wow - what a customer service. But i have a feeling that they knew it before shipping as this is the main part for its functioning. Felt cheated deceptively.
And, here is the shocking fact - the one shown in picture is not delivered at all, they deliver something else (See pics). They show the pircture of bajaj immerson heater and send some frigging low quality rod without even any mark. Guys mark my words - never ever buy from sharma group's company, trust me they are big fraud. Totally disappointed.
And, for the return of the product one has to go thro' a painful process of print freakin' label and send label and then self ship it. And, do all this frigging thing for an item which doesn't even cost the amount charged in shipping it. Wow. This is a new way of fooling gullible people these days.

I have ordered motog5s plus on 24 september through hdfc debit card and amazon says to give me the 10% cash back before 25 december which i have not received in my account. I have also receive a message from amazon on october that my 10% cash bach will be recieve before 25th but nothing like that had happened. Kindly give me my cash back, as for reference my order i'd is :amazon.in order number:[protected]... Thank you.

I bought smart watch invoice no.in-2870 order no.[protected] dt. 22.09.2017 this watch is not working at all battery also spoiled it is still in warranty period. I was given contact no to communicate for product complaint. If no action taken by amazon i will go to conumer cell and file a complain for the same. If not response from them with raise notice from the court.

I have not ordered certain items but i am receiving notification that some items are dispatched.

I am trying to call customer care number to inform about the same but their ivr so tedious and difficult that i am not able to communicate the same to amazon about the same.

I am afraid if somebody have mischievously ordered some items with my details

Sir postman not delivered my product last week who kisiko bhi nhi dekar jatha Jo bhi Saman aatha, uske Pas me lag dhag Jo bhi Aadhar card aathe usko dhi nhi phuchta he sir please help me, ye mere hi nhi h problem that problem ssbhi ki h San presaan he sir ye aur bolta he mere ki si ka bhi dar nhi lagtha he sir please help

Sir,
Yesterday i have got an sand disk 64gb memory card for rs 700 from seller jk enterprise and order that item. After some hour i have seen that my order has been cancelled and my money has been refunded to my account. When i contact amazon they only apologize for inconvenience. But this is cheating. If they can not sell this is truly unfair with me. I want that item on that price when i had paid before. Please resolve my problem. My order number was #[protected].

Seller not provide invoice in redmi y1 lite box, in my amazon account invoice show mobile imei number wrong, wtf trying to connect customer care but they asking wait only for 24 hours every day since 45 days, its my last warning to amazon care check my request and solve it fastly order id #[protected],
Amazon also not send invoice in box and in my account invoice showing imei number of anthor mobile which i placed eariler, now i need for moblie repair process in mi care