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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Amazon India reviews & complaints page 625

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B
Bunty Agrawal
from Jalna, Maharashtra
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no response at customer call centre

Hello. My order[protected]
Dated 06/10/2017
Paid via credit card ending 4595
For amount 1155/-
The product was to reach by 20th october but not reached yet. So i had called customer care on 2nd november regarding refunds. I was assured regarding same but did nit receive refunds yet. Trying to call customer care since two day regarding the same issue, but getting an automated reply that my order was not found....
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P
pramodkumar h Barot
from Mumbai, Maharashtra
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true elements spearmint infusion tea, 100gm

Address:400067

Sir, i place order on 26.09.2017 by paying rs. 300.00 but till date i have not received the same. The expected delivery was 07.10.2017, now it is more than 45 days of payment but i have not received the product nor i get any information from you. Please look in to matter and oblige

My order no is order #[protected]

Please help us suitably...
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P
P Venkatesa kumaran
from Bengaluru, Karnataka
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fire all over & gas leak

Address:625014
Website:Amazon customer complaints

Surya 3-burner automatic gas stove fire all over & gas leakages observed
On/off poor control & gas leak observed
Model-b01lxrwmn6 (H4-eexy-2vgq) received from hariom & company, delhi
Order details:[protected] dated 15.10.17
Invoice details:in-1490, dl[protected] dated 15.10.17
Please send your service engineer or else replacement to be done
Please reply immediately with your contact details...
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S
sanjay.rai
from Chennai, Tamil Nadu
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redmi 4, repair/replacement under damage protection from servify

Address:263153

I have purchse one redmi phone with damage protection plan from your website, i have done many purchasing from your portal but first time i face such type of horrible situation for take service from servify.
Phone damaged 0n 03-nov and till date no response from servify, you are selling such product who is not response, how customer can faith on you.
Please do need full to get my phone on priority basis

Servify...
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P
prativaiby
from Gurgaon, Haryana
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pick up pending since 1 week

Address:New Delhi, Delhi, 110018

HI team,

Please check 01 of my packet is in return in progress status.
the date has already passed, its been a week.

Second product received was defected and it is under no return policy.why?

Please resolve the cases.
my number is [protected]/ [protected]...
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N
Neelam7748
from Mumbai, Maharashtra
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ordered oneplus 5 but received empty box

Address:400706
Website:www.amazon.in

I have ordered oneplus 5 on 28th oct with emi for 12 months from amzon and i received a delivery on 31st oct but when i have opened the package i found nothing in that, i was surprised that it’s nothing in box, an empty box. I have checked again the order that it’s belong to me or someone else but it was for me only. I have called amazon customer care number but the wait time was 10 minutes, then i chat with your executive from amazon...
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A
Ajju_patel
from Gandhinagar, Gujarat
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refund not given by amezon persone

Address:Mehsana, Gujarat, 384002

I brought below item
Xiaomi mi a1 android one back cover [chevsleek series], 360 degree protection, [chevpremium powered - lifetime warranty] chevron soft silicon smooth te
After i had to return 04/11/2017 and it successfully deliver at
23 october 2017 06:28:36 pm new delhi in delivered
But i had not gate to refund....
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R
rambabu32
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback and vouchers

Website:Amazon

Have recharged my jio number (+[protected] using amazon and have not received any cachback and vouchers as per mentioned in the offer. Please do the needful.

Order date 11-nov -17
Recharged plan 459

Order date 11-nov -17
Recharged plan 459

Order date 11-nov -17
Recharged plan 459

Order id :
[protected]

Please consider this high...
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R
Renu Popli Mehta
from Muzaffarpur, Bihar
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amazon account hacked

Due to my utmost surprise my amazon ac hacked and new email i'd set for the same account. I am not able to login from my email id now as it shows not a registered email i'd with us. And top of all amazon don't have any customer support no where i can speak directly to them about my problem. Only option i have now is through mails. Since whole day i m trying to locate customer care nos but unable to do so bcoz no available on net has of no...
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F
farhat ahmad
from Dimapur, Assam
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payment issue

Address:Katihar, Bihar, 854105

Order ID: [protected]

I ordered a bagpack of cost Rs1099 on 18 may 2017 and return it immediately due to size problem but still not receive money. And when talking with customer care they told me that talk to your bank, it's not our job we refund it and when talking with band they told that it's not our fault talk with amazon. I'm a student. Please help me......
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A
Awinace
from Tumkur, Karnataka
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mia1 / not providing me phone or refund

I am not happy with Amazon service . Never purchase a product from them. I boycott Amazon and request to do so form my friend also. They are not delivering my product n even not refunding my money from last 25 days.
[protected]
its not worth blocking my money for 1 month....
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R
RABINDRA DUGAR
from Delhi, Delhi
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product not delivered and proving false awb details

Address:Bangalore, Karnataka, 56008
Website:www.amazon.com

I had placed an order for steve mccurry: the iconic photographs: standard edition for rs 3348/- on 4th of october, 2017. And the same is showing dispatched and expected to be delivered by 27th of october, 2017.
Neither i received any updates after that and the same message is continued to be displayed. When i checked the shipment status on bluedart with tracking id [protected].

And on 13th of november, 2017 when i tried...
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jayantabose077
from Mumbai, Maharashtra
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product not delivered

Address:Kolkata, West Bengal, 700067
Website:Amazon

Asper amazon website product delivered but till now not received again given replacement request but till not delivered. So is doctory equipment I wait till 4 Nov deal very date and order 28 Oct and prepaid order is a harassment and my mom not well so I order I wait so many day....
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B
brajesh sahuprobody
from Mundi, Madhya Pradesh
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not received 99 rs 2 time

Address:Bhopal, Madhya Pradesh, 462013

My order was cash back 99 but not get 2 time so please call me urgent and my contact no is [protected]

Order no is[protected]
Amazon recharge 2 time but not get 99 cash back why not get back in amazon account.
So please do the needful otherwise will call to forum other.
Your are loss of trust of customer service.
So get resolve in 5 hour and call me regarding this...
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R
rajkumarggn
from Delhi, Delhi
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product not delivered order placed on 2 nov till date waiting.

Address:123001
Website:www.amazon.in

Order#[protected]

I placed order (Prepaid) on 2nd nov. As per order delivery date was 8 nov. 2017, but product moving all india, haryana, delhi punjab and chandigarh, but i am still waiting the product.

Amazon customer care saying we escalate your complaint but nothing happened. I called to delhivery currier they saying we are not sure when we deliver your product. So please do use amazon india....
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Website:amazon.in

On september 2017, i placed an order for few snack bars from amazon india website and i received expired products which i asked them to either replace or refund and they agreed on refund after i mailed them the pictures of the product with expiry date mentioned. I was asked to update my account details on their website which i did twive atleast but they haven't refunded for more than a month now and keep giving unnecessary reasons. Please...
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M
Mayank P Mehta
from Indore, Madhya Pradesh
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money not refunded after vigorous followuo

Address:Nagpur, Maharashtra, 440009

I purchased ex calibur shirts from amazon.in but the quality being very poor i returned it on 24th october, 2017. The after till today i called the customer care 4-5 times but every time they assure me that the refund will be done. They literally tell any fake reason for the delay every time i call them.
My order no was
[protected].
I am also attaching the return receipt which i already sent them through mail...
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A
adirock17
from Bantval, Karnataka
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account inaccessibility

My amazon account id is [protected]@gmail.com. I am not able to login to account for a few days now. The amazon team is not providing me proper details as for what reason my account is not able to log in or reset the password. I had provided them with details they asked including bank details. I had planned to buy items on the site as there were nice deals but now i'm not able to. The support staff doesn't even provide clear info as they...
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S
Sachin Kerlekar
from Ahmedabad, Gujarat
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order number 403 85313141782726

Address:411015

Team, i had ordered nokia 6 on 4th nov and received it on 7th nov. I found that the phone received is faulty (Not giving voice for incoming or outgoing calls, touch screen not working properly, response time of any app is too slow, screen goes blank inbetween).
I called customer care and asked for refund or replacement, i was told an engineer visit will done to check issue. I had given the visit requested on 9th nov, i was told engg...
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A
Athuvedu
from Gurgaon, Haryana
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order no:-408-4212548-0270754

Address:Gurgaon, Haryana, 122001
Website:Amazon.in

I had placed an order on amazon on oct 27 2017 and was supposed to be delivered by 3rd nov 2017 however till date it is not delivered and both amazon and authorised seller are not refunding the amount back to me. Today is 12thnov and till no update about the product or refund. They are only cheating us. I want my money back and compensation as i had ordered it as a gift for my husband but was unable to give it to him and had to spend extra...
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