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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 630

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A
Akshay Vetal
from Morjim, Goa
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refund is not done of rs 500 for gift card

Address:422003
Website:Www.amazon.in

On oct 15 i purchased a gift card from amazon and while i was entering email id i entered wrong. So i didnot get any gift card. I called customer care and they adviced to cancel the gift card and place new order of gift card. So did I.And they also said you will get refund in 10 days.
Now its been 27 days and still no amy has been refunded.I called serice center twice and also mailed them now they are saying you complant has been...
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H
hemant jain ifb consumee
from Goregaon, Maharashtra
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cheating sellers looting their money it's a big scam a bubble that will burst soon

Address:400703

This is what i read today on a blog
Worth reading

To amazon india from a seller (This is posted on facebook)
Look sir we have had it enuf
Point 1... U are bothered only about commision
Point 2... U want to earn through customers true but u want o earn double through your sellers
Point 3... The amazon courier services are # as hell most of the times they dont even reach buyer for delivery of product...
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P
parik1993
from Agra, Uttar Pradesh
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pens returned. but no refund issued

Website:www.amazon.in

Order #[protected]
Date of order placed: 14th october 2017

Amount of order: rs. 1413

Date of return: 24th october 2017.

I have returned all the quantities of the pen order amounting to rs 1413.
They are not refund my money back.
I had soo many conversation via email, call, chat to their customer care executive. They just say that we cannot do anything, refund will...
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E
Ekta shatma
from Singrauli, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no return of my product from courier

Website:www.amazon.com

Return and refund of vaibhav clutch. i want to return this product because the of this clutch is very small. but the courier shop did'nt accept my product to return on given amazon address. i call the amazon customer care and they given near courier number but they also accept my courier ....
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S
sunnynasima
from Kolkata, West Bengal
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cheating and refund money

Address:Gurgaon, Haryana, 122022
Website:[email protected]

Job offer me-supervisor

Salary - 22500rs. Pm

Office address - global business parks 9th floor, tower-a, mehrauli road sec-26, gurgaon-122022.

Phone no.[protected], [protected], [protected].

Deposit money-1650+4990+4990=10630 rs.

Deposit date-24th and 26th october 2017.

Account number-[protected].

Account holder name-mr. Rohit.
br...
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C
Capt. Abhi Datta
from Bengaluru, Karnataka
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order # 404-6481589-0515518 - bad delivery services and bad customer service

Address:Bangalore, Karnataka, 560043
Website:Amazon India

ORDER #[protected] Bad delivery services and bad customer service - I had ordered for a next day delivery - and the customer service team speaks wrong English - the escalations team is really unhelpful - not sure what should I be doing....
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M
Manu Kunnappallil
from Bengaluru, Karnataka
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shoe replacement

I buy a shoe on amazon. But the product was too large. I am send my shoe for replacement via bluedart courier service to amzon. The item was deliverd on november 1st. But no replay and messages from amzon. Pleas send me my original size immediately...
Product details.-kraasa mens tan synthetic loafers.
Order date-14 oct 2017
Order #[protected]
Order total-449
Recieved-21 oct 2017
Return -30...
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A
arshadali6
from Udaipur, Rajasthan
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refund not received against order no. 404-5377939-6118750

Address:Jaipur, Rajasthan, 302002

Dear sir/mam,
I placed an order in amazon for a mobile phone, it was damage, and i requested for it to replace or return, after returned it to your seller, i did many calls to amazon customer care every time i got answer it will be refund you shortly but still i did not received...
So i request you please do the needful as possible as you can......
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Address:201301

I place a order on 29th sep for the laptop & they said they delivered on 3rd oct
But still i have not received any product trying to connect them but due to unavailble of same mobile number, no call connected then raise issue on face book & they are not entertaining properly, said to call police, i requested them for receiving what they are not able to provide & not helping to give iping number and all

Please help me...
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A
Aditya Shukla alexis 12341608
from Delhi, Delhi
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amazon pay balance reduced from rs 1000 to rs 0 without any transactions being done.

Address:New Delhi, Delhi, 110092
Website:www.amazon.in

I deposited rs 1000 in amazon pay on 4th october 2017. I haven't done any transactions through amazon pay and still when i checked my amazon pay balance recently it was reduced from rs 1000 to rs 0. I am a regular customer at amazon and this type of act is unacceptable. Refund my rs 1000 as soon as possible. Without any transactions being done how can rs 1000 be deducted from my account. Kindly do the needful as soon as possible and refund...
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K
kriparamakrishnan
from Valapattanam, Kerala
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non reception of the ordered item

Address:Kannur, Kerala

I have ordered the item last month. I didn't get it till now. Expected date of the item was on we th october 2017. There is no response from amazon or the seller too. I couldn't track the item with the given tracking number. The order number was[protected]. Date of order was october 4th 2017. I sent the mail to the seller more than three times. They didn't respond back....
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R
rajiv22
from Chennai, Tamil Nadu
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unethical service provided by amazon customer support and ats..

Address:600117
Website:www.amazon.in

I ordered the product "kore k-pvc 20kg combo 16 leather home gym and fitness kit" with order id order #[protected] on oct 25. The order was out for delivery on oct 28.
The courier person with phone number - [protected] tried to deliver the order on 28. My mother was at home at that point of time. He reached home and called us through calling bell but my fail to respond because there was not electricity at home. Then he tried...
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Website:www.amazon.in

I have paid rs 903 to amazon pvt ltd on 20.10.17 through internet banking, when i contacted to amazon they says that they not received any amount so far, customer care of amazon advised me to contact bank customer care. After lapse of more then 15 days i have not received my refund in my bank account. Please issue refund of rs 903 in my accoynt as soon as possible....
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@shishpal
from Delhi, Delhi
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reimbursement for inconvenience

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

I ordered bajaj rex 500-watt mixer grinder with 3 jars (White) (Order #[protected] on 28/10/2017 and to get it delivered as early as possible i took membership of amazon prime, so the order was promised to be delivered on 30/10/2017. But, even today on 5/11/2017 i haven't received my product, so i contacted the customer service of amazon :
1. To cancel the order
2. Cancel the prime membership
3. Get refunds...
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cure25
from Gurgaon, Haryana
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cashback not credited

Hi, i have joined prime membership on 4th oct as there was some offer to get 20% casback upto 300inr if you add up money to your amazon pay on same day

After subscribing prime when i tried to add money. I got some error. I intimated same thing to you on same day and they promised me that i will be still eligible for offer once they fix it.

I took two confirmation on mail for same from your end. Later it was fixed...
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O
Omkar “iverson” Kulkarni
from Latur, Maharashtra
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product not delivered and provision of false tracking data

Address:Ratnagiri, Maharashtra, 415612
Website:amazon.in

I ordered honor 8 from amazon recently, the tracking section on the website said the package will reach to me within 4 november, on 1st of november their tracking section said the package has reached my local courier office (Amazon transportation services) so reached out to the delivery guys, they said the package had not reached their office yet, so i again reached out top them on 4th november which was the final date the amazon provided,...
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S
Saumyajit Parida
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent activity:- wrong delivery and thereupon non replacement of the same

Address:Howrah, West Bengal, 711102
Website:www.amazon.in/gp/your-account/order-details/ref=oh_aui_or_o02_?ie=UTF8&orderID=403-8314005-53499

Dear sir / mam,

I, saumyajit parida, have placed an order for "sheaffer 9325-1 glossy rollerball pen - black" on 26th oct 2017. Order no for the same is order#[protected] and snapshot of the same is enclosed for your ready reference.

In place of the relevant pen which i purchased, a pen of another variety was delivered on 30th oct 2017. I thereupon called amazon customer care for replacement. They had...
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J
jittendra
from Mumbai, Maharashtra
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delivery person not give return money

Address:Mumbai City, Maharashtra, 400050
Website:www.consumercomplaints.in

I m jitendra pardeshi. I order auxion wrist & strength exerciser. Be4 product come, by mistakly i order another same catogiry auxion wrist & strength exerciser. So i return back my mistakly order product. But that delivery boy take my return product also nd not give my refund money.
Delivery person say... Money is deposited in my account. I always order from cod method nd this time also i order cod method bases then how my money deposited...
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K
kamal4879
from Delhi, Delhi
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balance deducted two times

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased "sennheiser cx 180 street ii in-ear headphone (Black)". And my balance has deducted two time. This is very bed payment service with amazon. It mostly decline the payment. There is a lot of problem facing with amazon payment. I want my extra deducted money back.

My email id for this order is ([protected]@gmail.com). & number is [protected]...
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K
kishore299
from Delhi, Delhi
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buy a product through online payment in amazon

Address:Guntur, Andhra Pradesh

I order a nebulizer in Amazon, payment through online . I didn't receive the product. they give Some tracking DTDC courier tracking number, It shows delivered in some other where . i call to DTDC courier they said its delivered, I mail to AMAZON, till now no responce from Amazon People ......
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