Amazon India Complaints & Reviews

Sold my used Samsung galaxy S6 edge via "Sell as an individual" policy of amazon.in which has just started in Mumbai, Chennai and some other cities. However the product was rejected by the buyer and it should have been returned to me initially. But product has still not been received. It seems they have delivered it to a wrong address or to a wrong person. Moreover the address where it should have been delivered was closed for Diwali Eve.br...

I have deposited Rs. 499 for Amazon prime card for 1 year but yet
not received Amazon prime card or paper for which deposited Rs. 499 on 28.10.2017 order no.[protected]...

I purchased 1+5 and by terms and condition there is vodafone offer on phone (1+9gb) for 5 months but i dont get this offer now they told me we sold phone now its your duty to talk with vodaphone and vodafone says there is no such a offer so we didnt gives u offer then talk to amazone, amzone said yes there is offer talk to vodafone, who is liar?
Whatever but its completely amazone responsibility
Since its yours patch up not...

I have not got the product i have orderd a laptop - hp pavilion x360 13-u005tu laptop (Core i5-6200u/4gb ram/1tb hdd/13.3 (33.78 cm)/win 10/touch) this one from amazon but i have not deliverd it till now 8 months ago its november staring but i have not the product and they are not giving my money back please somone help me the order is of 60k and amazon have taken the money but not giving me back...

I have ordered subject mentioned product on 2 oct 2017. But i have received some soaps and tablets instead of my actual product after contacting the seller they are claiming my product is replaced by some local courier person an ask to return to back them and they will refund my money with courier charges which i have to pay to courier company for return.
I have returned the product with pre generated returned label which mentioned...

The phone has a low volume. And their is no product specification to mention volume.
So how would a buyer know what should they expect. For a person who takes 120 calls a day, the levels are the worst in the market.
The complaint department acknowledge the issue but refuse to refund the amount or allow me to use to another better product.
They say the mobile has no defect.
How can a customer understand what...

This is regarding the latest order[protected]. The order delivery was due on 26th october. The product reached the town and was out for delivery on 23rd october.in the evening, i received a call from the delivery boy saying that they cannot deliver the product due to unavailability of resources. Following that the status was updated as - customer not available which wasn't the case. Then they didn't try reaching me. On 26th october,...

I had requested on 16th october for 2 raymond shirts from amazon but yesterday i have received 1 old used shirt with a hole. Its a beggers shirt. Amazon may be thinking customer as a begger. Requesting consumer forum kindly have a look on my complain as the company asking me to courier it back but i really don't want to touch that shirt even. Kindly take serious step....

I had purchased redmi note 3 from amazon.in on 27.10.2016. But on 26.10.2017, there is some display problem for which i have contacted the authorized service centre of xiaomi in silchar on 27.10.2017. But unfortunately they told me that my mobile can not be repaired under warranty. But as per the warranty manual that was given with the mobile, it was written that the limited warranty starts from the day the customer receives the item. When...

Amazon india — worst courier service
Me me. Rajiv singh on nov 01 2017
I ordered a frock on 23th october on amazon and guarantied delivery date was on 30th october but delivery was not done for a reason "held for payment". But i did not get any call or message from the courier boy. Amazon customer service told me to place a new order from a new account, so i did. But again same problem with the new order. I am facing these...

I had ordered a royal oak glass dining table with order no.[protected] of 17999/- in amazon but the product arrived here at my address was damaged and defected. When i complained to their customer care services, they assured me that the refund would be initiated within a week but when i called them the call did not go through as they had blocked my numbers.

I also have payment details as well as their apology mail...

Hi i'm manideepa from kolkata. I placed an order on 22nd of october and due to wrong size cancelled it on the very same day. Still i'm being harrassed till today (1st nov) for getting back the refund. I received a message on 27th that refund has been initiated within 2-4 days i will get the refund back till today i did not get it. I called customer care now they are saying i'll get the refund next week. Is amazon such a poor company that...

From last 7 days i tried to replace my product but every time customer care give me a false commitment, Please Help me ...

it is very frustrating and I am helpless
Please Help Me...

Order no[protected]
Eamil [protected]@gmail.com
My name is rishabh actually i purchased mi max 2 from amazon on first day i received faulty display and second time in replacement my buttons stop working after 5 days
I want my money back with compensation because from diwali i am getting mad and i spend 2 thousand rupee on accessories and cover with tempered glass

See my youtube video below...

Hi. I hv orderd mommas medicine feeder dropper. I did not receive this order but got e-mail that it has been deliverd. I got call on monday 29th october 2017 from your delivery man but he said he cant deliver it home bcoz my address doesnt come under his area. So he said he will return the order. But got email saying your amazon.in order #[protected] has been delivered. I am regular customer of amazon.
This is first time i...

Order #
[protected]

Payment has been done fully. The delivery status is showing arriving today. I am getting message from amazon your order is out for delivery, but don't know where the product is. The customer care executives do not provide courier facility contact no. If they provide we could at least contact them and ask for expected time.
Talking to customer care executives i got only 1 reply "please...

I brought phone ASUS ze551ml from Amazon's 30/10/2017 same day I call to Amazon's and explain this phone is not working as you explain in your advertising.they advertising on amazone side and selling, that phone is working with jio sim card 100%, but this phone is not working with jio sim card and I am unable to receive and make call, sms and where I explain this problems to customer care they telling we can't help you and unable make refund...

I had ordered one wooden table made by "vishwakarma art palace" through amazon india and then cancelled it on the same day. The product is been shown in the cancelled order in my amazon account. I did the purchase on emi basis through icici credit card for 6 months. But for the last two months the emi is getting deducted from my account. The credit card officials have told me that amazon india has not informed them regarding the cancellation...

Dear Sir / Madam,

I have been placed order of product mobile Samsung Galaxy J7 Prime Black though online Amazon site on 19th October 2017 (Order #[protected] and I got my ordered product delivery on 23rd October 2017, I paid amount 11, 890 /- for that product and after I had opened and checked I found both product packaging (box) and product mobile screen are damaged I have complained and updated the same to Amazon...

I am the regular customer of Amazon India from past 2 and a half years, earlier there after sales service was good. Now as soon as they get more reputation their after sales service become totally horrible. I have purchased Nirlon Non-stick cookware of Rs 3823/- order no[protected]-4334756) Ordered on Oct 15, 2017.
I paid online through debit card, when i received the product, it was quite damaged (flaking of the paint was there)...