Amazon India Complaints & Reviews

Hi, i have purchase some goods from amazon and i returned it as they were very low quality material in month of oct 2017. Then i requested amazon to transfer that amount to my bank account.
Amazon said within 7-10 days you will get amount. However, even after 2 and half months i have not received my amount into my bank account, even after sending thousand mails still getting same answer that, within 7-10 days you will get amount into your bank account.

Amazon fooling their customers and uses customers money. This is ridiculous. Shame on you amazon.

I placed and order and cancelled the same with amazon on 1st dec and they mentioned that refund is processed on 3rd dec. However the amount is not credited into my bank account till now. After enquiring with citibank they are asking me arn number which amazon is not able to provide.

I am continuously following up with amazon and citibank on this and really pissed off by the same reply i get every time. Is there a way to get it resolved?

Please resolve it at the earliest.

Thanks

Last month on 27th november, i paid to money for amazon prime membership rupees of rs.999. Then same day i cancelled that membership and they told send for money in my account, they are giving to reference number also, but till now i am not received that money. So i mention below my details kindly resolve this problem. Your side giving reference number is my debit reference no. I attached below details.

Name: r. Raja
Ac:[protected]
Branch: kilkattalai (Chennai)
Amount refund reference no:[protected]Amazon giving)
Transaction id: dqu3uqfag49was

Customer harassment : i booked sandisk ultra dual 64gb usb 3.0 otg pen drive (Gold) 2 times and after some time of booking, my order is canceled. May be less price. But it is not customer fault. If you are not have products on providing rates then why u offer it and why order confirmed, and now once you confirmed my order its your responsibility to execute my order weather its in loss because i accepted what you offer.
Or i am going to known the consumer cort.

I have a purchase to new mobile in nov 2017 is my order no is [#][protected] but i am back to amazon to refund my amount to this mobile phone but not refund this amount i am call to many times of customer care but not response to amazon please help me sir to refund my amount 6999 rupees to mobile and amount of speed-post fare 117 rupees. I am sending to the speed-post slips attach this. Thanks mukesh dogra +91-[protected]

Amazon is such a theft & fraud that they are not refinding my amount 1573 i placed order on 8th Nov and was not delivered i have called them 20+times & Mailed them they give only ans is we have raise A-Z complaint yoj will get the refund in 3-5days but they are not refunding from past 30"days order no[protected]

They are not refunding the amount

I am feed up from your service. You are having worst service. I send you a mail daily regarding the same issue and you people just making me fool by providing same information that you have to arrange return yourself. I am creating a daily pickup request but no one came to collect package and i am frustrated now. I am going to post all these conversation on social media that how you people making fool of customers. When i ordered then it's your responsibility to deliver item properly and if the item is damaged then it should be your responsibility to return or compensate with customer rather then sending so many mails. Please deliver my other product and same time you get the old product back.

The parcel arrived two days before the mentioned time. The delivery boy did not call before arriving at home. I wasn't at home and family member at home was not ready with the cash.
The delivery boy called and started shouting and threatening me that i should come back to home and collect parcel now or he would cancel it. I told him to come next day as i was out of town on that day.
He refused for even 2nd attempt.
Harassment by delivery boy is not acceptable. Please see to this behaviour.
Delivery boy's phone number [protected]

"refund not processed" i have an account on united bank of india, dumdum branch...in this account amazon online shopping chanel added a 10, 999rupees refund on 15th of november'17... But i dont get any kind of rupees... So pls help me to get my full refund money... Here a referense number which was given by amazon... That is =[protected]... So pls give me money on my bank account as early as possible bcs i am really worried about my refund money,, my account no=[protected]

Order id:[protected]

Amazon sold me a lenovo tab without any manufacturer warranty inspite of claiming that the product has a 1 year manufacturer warranty. I have been calling them since last three months to resolve my issue. First you sold me a product without any warranty which i didn't know at the time of purchasing. Then it stopped working in 3 months. Now when i am contacting you guys over the phone, you are just telling me one thing - 'we will get back to you soon'. Its been over 3 months now that i have waiting for you to resolve my issue. Instead of trusting flipkart, i bought my tab from amazon simply because i thought amazon was a real company with customer friendly services. How much i regret trusting you guys. Amazon is a fraud company. Please stay away from amazon. Call me immediately on [protected] to talk to me. Find the bill of the tab that i bought from you in the attachment.

I had ordered 1 one plus 5 t mobile on amazon and prepaid for said order.
Order number was :[protected]. The said product was sent through courier service e com express. Oon the day of delivery, the delivery boy couldnt deliver the product as there was some otp for their courier delivery sytem which was to be sent on my mobile number. Since the number mentioned on amazon shipping address was old one and not working, otp was not getting generated and as such courier service didnt deliver the product. On contacting amazon customer care and officials, it was confirmed that my new number was updated, but still i was not getting any otp. At last since i was not getting the product and non delivery on part of e com express, i had to cancel the order. Since there was no option online for cancelling the order, i had to put an telecom request for order cancellation and refund. I was assured of order cancellation nad refund telephonically as wellas in mail 3 days ago. However on checking amazon website and e com express, it was confirmed that order is yet to be cancelled and hence no refund has been made. I have lodged many complaints with amazon customer care, but to no avail.

E com express tracking id is :[protected].

Make a call to amazon customer support regarding my recent refund and they said it will take 14 days to refund your amount and its their policy. And they kidding me like anything they did provided the proper customer support. When i asked any question or query they replying like "hmm" "ah" and just one word answer this is the way they talk to customer? I asked to transfer the call to someone and they refused that. Please help me i need my refund. My email [protected]@gmail.com. Worst service from amazon

My name is jones aarthi. My bank is indian bank in mangadu. I am purchased cell sonata digital watch rs. 449 from amazon india. Date 30.11.2017 by rupay debit card. But some reason i cancel that watch on 30.11.2017 amazon issue a refund rs.499. But till this date i not return my refund in my bank accounts. My order in amazon is #[protected] again i call amazon customer care no is.[protected]. Pls help us. Reference number :ref#[protected]. But till i check my bank statement till date i am not received my refund rs.449. I attached my current bank statement. So kindly provide a immediate proper solution.

I suram seetharamaiah purchased a psychology dictionary on 16th november-2017 through on line payment rs.928/-. Today is 12th december. Allmost 26 days over till i didnt recieved that dictionary. I have second year exams on m sc psychology' so that i need this dictionary immidiatly. Without psychology dictionary i can't understand the psychology terminology. Please send me the cambridge dictionary of psychology sold by asia-pasfic holdings private limited (India)

I have bought this product in november 2017 and it delivered by 24 of november 2017. Although i have bought a pair of secret closet sneaker too in november before i placed the above order and i placed order to return the secret closet sneaker and on the same day placed order for maddy white super x sport shoes. After a day or two my order came but the shoe size was not correct so i placed return order for these shoes also after one or two days delivery guy from amazon came for the return and my mother ask him that if she gave him both the package so he said yes and my mother gave him both but i got the return payment of only secret closet sneakers. So i want my return asap. The order no. Is[protected]

Hello,

Every time i purchase product with my hsbc credit card i am facing issue. Last time i have purchased an iphone se which i cancelled before receiving the phone. Amazon mailed me that my amount is refunded but in hsbc credit i was charged i complaint to hsbc they told me that amazon did not returned the money. Yesterday that is 101th dec 2017. I have purchased a honor 8 perl white phone with my same hsbc credit card and i got message today morning that the product will be shipped by today, in the afternoon i received a mail that my order is cancelled and i complaint to hsbc that my product is cancelled as hsbc did not approve the transaction with in 24 hours. Hsbc replied to me that the transaction in been approved. No i am again charged for the product which i am not going to receive and is been charged. Now the fault is either hsbc's or amazon, but i would both of them to solve this issue, is this a joke playing with customers money. I have complaint the same to hsbc with the mail i have received from amazon, same i would like amazon to solve the issue, this is the second time i have faced this issue.

Thanks in advance

I got a message from the hdfc back credit card saying "amazonprime membership has raised a debit request for rs.6906.03 on[protected]:13:20:56 on your hdfc bank credit card ending xxxx towards card validation".

I contacted the amazon.in curstoermer service firstly they told me contact amazon.com service. So again contacted.com service over chat they spent some time and asked me all the details, finally they told me its not related to our service contact amazon.in.

Again i contacted amazon.in service and they asked me all the details and i told all the details, finally they told me that its not related to our service and contact amzon.com.

So, they are wasting my time and no one giving proper solution.

Hi,

I ordered a black leather jacket from amazon site on 5 dec. 2017 and my order id is[protected]. Today they delivered to me pieces of old ugly clothes. Before that, i ordered two jackets but both of jackets are wrong size and colour. I have an issue with given order id product, amazon sent me pieces of clothes in the packet. They waste my time and money. I want my compensation again my time. And want a replacement for my product. But amazon agents denied me that they neither give me the replacement or nor give me any compensation.
I want my product and money back. Kindly solve my problem. And take the action against to amazon india.

Regards,

Shailendra singh khangarot
[protected]

Hello team,

As per my discussion with your customer care executives, order #[protected]Philips avent 2-in-1 electric steam steriliser (Multicolor) is eligible for return as its not mention its non-returnable product on amazon website.

We have already contact the seller after the second day of the product's delivery and your team is taking long time to respond so its not my fault.

The product is itself faulty and not working as expected which is seller fault only.

Now either return my money or change the product.

Do expedite the process.

Thanks,
Trisha gupta

Respected sir,

Myself ajay your valuable prime user
After taking prime benefit services also..
I am not getting services from your end

Very bad service

The main reason to write a mail to you from last 1 month my refund is not done by your team

I last november month 2 time and december one.. Total 3 times prime memberships charges taken from amazon from my credit card.. I am already a prime user after that also price charge taken by amazon with asking me.. Its complete cheating with customer.. Plzz refund my money back

My amazon account - [protected]@gmail.com

Everytime when ever amt debited from my credit card account i am getting this sms

(Transaction o[censored]sd10.99 made on sbi credit card xx7596 without effecting add'nl factor of authentication mandated by rbi, at amazonprime membership on 10 dec 17.)

It's a small request to you please check this order number in please do the needful

Thanking you for giving me your precious time

Regards
Ajay
[protected]