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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Feb 18, 2026

Complaints 20346

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1482

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18864

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 637

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Address: Mumbai City, Maharashtra, 400068

Website: Amazon.in

I had ordered one plus 5t and paid extra for the same day delivery which i never got. And same thing happened the 2nd time. Product didn't come on same date 2nd time there wasn't any information regarding delay plus after speaking to customer care supervisor named as ganesh taru who hung up call on my face without giving me chance to reply. Saying he can't help me is there anything else either can help you you with thank you for my time and call was disconnected. He never felt the need of being apologetic. Through out the call i was only trying to tell him it's not about my phone one us 5t getting miss placed its about the time i invested and keeping hopes. All the reply he gave was really rude. Where his pitch kept going high and tone kept getting rude.

Amazon India customer support has been notified about the posted complaint.

Dec 02, 2017

Updated by Purva Bhogle Perfect after facing all the insult these people didn't put saying we are sorry we were not able to deliver on gurteed date instead they have put the courier was unable to contact me. The same thing had happened before when I had ordered for one plus 5.

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V

vala harshad

from Rajkot, Gujarat

Dec 4, 2017

There is no my other account even they blocked my account
[protected]@gmail.com

P

princekrsingh

from Coimbatore, Tamil Nadu

Dec 4, 2017

I have bought some item from amazon and it was not true to its description
When I requested for return they haven't picked up yet and Its been month.

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Address: Ahmedabad, Gujarat, 380061

To day i reced fitbit chareger in time bt after veryfying yr invoice no. Amd1-1741 dated 30.11.2017 of order no.[protected] — 5083527 i found some discripancies in amout total so i surprise it not tally so explain about it. More over i found that there is no. Contact no. Of yr person of ahmedabad his address it there but there is no. Contact no. So it is not fare how i can confirm.
So please inform me and exlain of yr bill amout.

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Address: Belgaum, Karnataka, 590006

The delivery i first received was a stone instead of cable. Then i had it returned and even filed a complaint to the customer service. The replaced cable was supposed to be delivered by 20th november.
Now i want my amount returned.
.

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Address: 122003

Website: Amazon. In

Hi i bought a xiaomi mimax 2mobile. I am a prime customer of amazon. I am a mechanical as well as sound engineer. I am a singer also. I regularly sing on starmaker. I was having htc 626dualcore mobile in which i was singing. As soon as i started singing on mimax 2 i was not able to hear my voice back. I did all the troubleshooting from my end even tried apps but the problem remained. Then i mailed to starmaker company they replied that xiaomi samsung nokia are not compatible with our app. I contacted customer care amazon and explained the entire problem. They told me to do blanko test in which mic failed. They are saying that their policy is to replace a2a and also after 3-4 days. I want to ask the company which sort of policy is this and what will i use for 3-4 days they had no answer.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Missing item

My name isShabnam goel. My phone number [protected]. Today I got my order but one kardi was missing. My order number is Order date
28-Nov-2017
Order #
[protected]
Order total
2, 048.00 (1 item)
Please send my missing item
Shabnam goel.

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Address: 400078

Hi,

I has placed multiple orders at amazon. 1st on 18th november which was a guaranteed delivery for 19th which failed. The reason stated that it was shipped to incorrect courier facility. I had made multiple calls to track it and no one called back. Again on 30th nov it was guaranteed for 1st dec delivery and that failed with the same reason. So why is amazon hiring people who cannot read addresses and deliver at wrong courier facility. I guess amazon is cheating people by stating 1 day guarantee delivery and them buying extra time by stating a lame reason that it was delivered at incorrect courier facility. Moving away from amazon and not renewing prime subscription as well.

Were to be delivered by 1st dec but now will be delivered by 4th dec
Order #[protected]
Order #[protected]

Was to be delivered by 19th was delivered on 21st
Order #[protected]

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Address: Thane, Maharashtra, 421301

I had ordered moto g5 s plus from amazon india on 7th oct.2017. The delivery boy came on expected date but as i was unavailable he went away. After that for 15 days i was told that the product would be delivered but at they end they returned the order saying it was damaged. I waited for 15days with my exchange product being ready and all my contact and other information deleted. They neither replaced my product nor provided me with the same offer or compensation in any form. Now for the 2nd time i have ordered the phone with exchange but still the courier boy argued that they need a box for the product but when i contacted amazon they said they don't need a box and that the product would be delivered next day. But the product is not yet delivered. One of the executive also refused to accept the complaint and said that the phone would be sent back. Please help

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D

dr.mayura kekan

from Mumbai, Maharashtra

Dec 2, 2017

The sympathy mail i got from Amazon is the one I got past time too. Daily i made 5 calls for my order but I didn't receive my order. Since yesterday I have called thrice. They just forward a pre written mail to every customer. You need to solve this issue. I really have faced a mental exertion being behind my order.

D

dr.mayura kekan

from Mumbai, Maharashtra

Dec 3, 2017

No improvement even with the complaint. Amazon transportation service is the worst. Are you really going to help me or should I file a complaint in consumer forum?

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Address: Kolkata, West Bengal, 700107

I ordered the following to your site:
My order for "steel case big rolling machine plus cigarette case holder" order no[protected] dtd 22 nov 2017 delivered on 27 nov 2017.

‌but the case holde as indicated by the item name and the picture as shown in your product page, is missing. I only received the the steel case without the "cigarette case holder". Hope you will make the seller to send the case holder.

Amazon as my past experiance is an honourable e mall. All my past orders were received in time and as per the showed product experience. I hope you will resolve my problem in no tlme.

Regards
Debapriya rahut

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Address: Puri, Odisha, 752110

Website: amazon.in

The above mentioned two products in subject will have to deliver me before[protected]. On 21 nov the agent contact me and told me to come to a location which is 10 km far awaw from the adress which i have provided at the time of placing the order and also said that if i will not come to his said location then he will return the product. Now amazon didn't listen my query and amazon told that at that time a promotional offer was going on but now the offer was expired. Either u wait for the next lightning deal offer or purchase with the original price and we will give you a rs. 100 gift card after the seliver of the product at you. But still i have a loss of rs. 150. I tried to explain the whole thing to amazon they repeatedly disconnet my call.

Dec 2, 2017

Complaint marked as Resolved

no e mail or call i have received yet from amazon

Amazon India customer support has been notified about the posted complaint.

Dec 02, 2017

Updated by sahooj1994 i never return the product the amazon team automatically return the product without contacting me.When i request to initiate the order again they said it cannot be possible

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S

sahooj1994

from Kolkata, West Bengal

Dec 2, 2017

good to sew progress rapidly

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Address: Gurgaon, Haryana, 122011

Website: amazon.in

Order #[protected]

Products: 2 of nirmals premium foxlink 12v 2a dc power adapter, supply, charge, smps for pc, lcd monitor, tv, led strip, cctv, 12volt 2amp power adapter.

Amount : rs. 850

Order placed on : 31 october 2017

Order delivered on: 4th nov 2017.

Problem : both the adapter are not working., i raised a complaint for the same on the same day of delivery. But they keep telling that they have forwarded the concern to their investigation department and ask for 5 days time.

Its been a month and i have not yet recieved my money.

I want refund of my money.

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Dec 09, 2017

Updated by naman2911 Amazon is cheating on consumers. First they told me that a replacement will be created. After no replacement been created, I asked them to refund me . they said a technician will visit to your place.

they have stolen my money. Amzon is cheater.

Dec 11, 2017

Updated by naman2911 Amazon is not refunding my money and have sent a defective product . Fraud Amazon.

Dec 19, 2017

Updated by naman2911 I informed amazon on the first day when the product was delivered. They are not refunding or replacing my product .Please help.

Jan 14, 2018

Updated by naman2911 How long will it take for me to get my money back? The Consumer forum is also not helping in this case.
Please speak with Amazon and let my money be refunded. They have very poor service.

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Address: Alwar, Rajasthan, 301019

Website: Amazon

Dear
Amazon
I think ur site is good and i can trust u
But u did that
My case is
Ordered a book of cost 644 with shipping charges 131 giving a total of ₹775
But recieved order of ₹810
And the price tag was damaged of book
Be fair with those
Who are the reason of your existence

Education is hard to study u will never understand that how these 35 rupees are imp. To me

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Website: www.amazon.in

My product order id is[protected] order date - 24-nov-2017 and the delivery date is 1-dec-2017. The product was out for delivery today 1 dec 2017, but now its showing it will deliver tomorrow... I have spoken with supervisor named jitendra singh but he wasn't able to help me... The product was very important to me but amazon failed to deliver on time... I request you to take some serious action against amazon.. Thanks... Yours faithfully asif shaikh [protected]

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Address: New Delhi, Delhi, 110086

Name-sonu kumar sahani
Date : 15 november 2017
Order #[protected]
Request for cashback,

I ordered hp laserjet pro m403d printer with
Auto-duplex | b01eanq3jy (M403d-pa)
Hsn:84433240 from sold by:
Pancham
Gat no. 341, village mahalunge, off
Chakan-talegaon road,, behind marriott, khed
Taluka, chakan
Pune, maharashtra, 410501 on amazon.in but i didn't received the cashback according to the offer. I did make the payment from my netbanking just for the casback but no come to my amazone wallet my cash back please cheack and refund

Kindly give me the 10% cash back

Dec 2, 2017

Complaint marked as Resolved

DEAR SIR MY MOBILE NO-9910575526 AND MY MAIL ID- [email protected] SIR PLEASE SOLVE MY PROBLEM OF CASH BACK ISSUE

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Address: Mumbai City, Maharashtra, 400068

Date : 18 november 2017
Order no.[protected]
Request for cashback,

I ordered redmi 4 (Black, 32 gb) from darshita electronics on amazon.in but i didn't received the cashback according to the offer. I did make the payment from my debit card just for the casback but i was very disappointed with that. I want the cashback in my amazon account (Amazon pay balance).

Kindly give me the 10% cash back

Thank you

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Website: amazon.in

It is sad that i am writing here but i tried to order iphone 7 with exchange on amazon today, it showed me 31000 amount on checkout page where i enter my card details, but as soon i proceeded further it took me to a a page wherein the amount was 35000, since morning this is not getting closed. Very annoyed with best online market in india.
Now i need it to be fixed asap

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Address: East Godavari, Andhra Pradesh, 533341

I have placed an order in amazon, but it doesn't reached me till me. It display an message :incomplete address: contact amazon service. I have contacted the amazon customers service members but they were not at all helping me in my problem. What's the solution to get my order delivered to me soon. And how should i change the address details if the address was worng. Help me with it to find solution faster.

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Address: Vadodara, Gujarat, 390020

Ordered cell phone from amazon and while started using it found that its defective piece. When i reach to amazon they asked me reach out cell phone company as it is under warranty. After discussion, got to know that this cell phone is no more in manufacturing so they can't fix it under warranty. So i need my refund as i got the defective piece. My simple advise is make sure before selling any product online so customer defective can't get on sell.

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Address: Chennai, Tamil Nadu, 600097

I have ordered a laptop battery worth rs.1953 on july, 03 from amazon india (www.amazon.in). after receiving the product it worked for 3 days then it stopped working so i returned that product on july, 15 and asked for refund. They asked to do self return and they will pay back the courier charges so i paid extra 500 rupees for courier. The refund got failed and they are saying that they have reinitiated the refund. But it has been more than 4 months, they are giving the same response. I am fed with their executives and it's like mental torture. So please take necessary action.

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Address: Hyderabad, Andhra Pradesh, 500055

Website: www.amazon.com

I have sold my mobile to amazon And on 12th nov, Delivery boy of amazon picked Up And told that with in 7 working days i receive my amount or product and i was able to track Mobile And after one week i received msg that product is Not delivered And in 2-4 business working days i receive my product but till now i didnt received Product
I have lost lot of customers from Olx and cashify and now iam not getting any offers from customers And i have Not received my mobile either.

In amazon rules its clearly mentioned that if product is not delivered In 15 days i receive amount but that too Not happened

without any intimation they have not even called or mailed me And telling that i have not updated And closed the case

Kindly check and plz do needful

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Nov 30, 2017

Updated by ameer ammu all details about product
OrderID:[protected]
Tracking ID:[protected]

[protected]

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Website: Www.amazon.in

I have ordered philips 3 jar vertical mixer grinder before dipawali it was damaged then i returned it and i claimed for refund. They have send cheque but it also doesnt reached home and my refund was genetrated on 6 nov but i have not received my refund money till now. Please help me to get my refund back. They have also blocked my no so i am unable to contact them also. Help me please

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Nov 24, 2017

pallabbhattacharje's response I have misplaced the order id.

Nov 25, 2017

shekhar katavoina's response Product dhemez

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J

Jogy John

from Mysore, Karnataka

Dec 1, 2017

I have purchased one f&d music player through amazon but company provided me wrong item then i loged complaint through customer care, they told to me kindly return the item company will pay full amount, but wrightnow i have received only cheque of 100 rs. the speed post charge is rs 519 so kindly return my remaining amount as early as possible

S

shekhar katavoina

from Satara, Maharashtra

Dec 1, 2017

[protected]

M

[email protected]

from Delhi, Delhi

Dec 1, 2017

Sir i am place order moblies phone for 14.11.2017 but still not get it then your amazon persons no more with us and help

P

pallabbhattacharje

from Bankura, West Bengal

Dec 1, 2017

I received the Bosch Auto level set yesterday bu one of the clamps of the tripod is broken.Please send a replacement.

Pallab Bhattacharjee

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