Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 640

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dharmarajan2021
from Chennimalai, Tamil Nadu
Report
Copy

amazon account is closed but not able to give refund amazon pay balance

Address:600017

Dear sir

My amazon account mail :[protected]@hotmail.com
My amazon register phone number :-[protected]

Sir am using amazon account recently is six month. We order mobile covers and slipper etc

Am extra am order mobile every week one time am going give my friends and family but recent two month my account is closed

Am many time col log our team release my account unable...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritesh290187
from Zamania, Uttar Pradesh
Report
Copy

amazon prime membership 16 oct 2017

Address:Allahabad, Uttar Pradesh, 211003
Website:www.amazon.in

I have purchased a safety vault on 16 oct using amazon prime membership for 1 day delivery to be delivered 1 day prior to diwali on 18 oct and till date i have been befooled by amazon representative that my order will be delivered today or tomorrow. Now today they responded back stating my product is lost in transit and has been reinstated and will be delivered by 27 oct. I paid 4999 for vault and 499 for prime membership. And sill i have...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmarajan2020
from Chennimalai, Tamil Nadu
Report
Copy

amazon account is closed but not able to given for refund amazon pay balance

Address:600017

Dear sir

My amazon account mail :[protected]@hotmail.com
My amazon register phone number :-[protected]

Sir am using amazon account recently is six month. We order mobile covers and slipper etc

Am extra am order mobile every week one time am going give my friends and family but recent two month my account is closed

Am many time col log our team release my account unable...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SriSshTi TiwAri
from Hyderabad, Telangana
Report
Copy

microwave oven

Address:500089

I amfollowing up everywhere for invoice of microwave oven but i m not getting any response. Pls help as this was gifted to me

Hi,

Below is the details that are available with me from the reciept i got on top of packed box. I am mentioning those below and attaching a copy of it. Request your help here

Date : 17 may 2016
Invoice no : mh-bom[protected]
Numbers on reciept : [protected]vbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shagufta_Shaikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refunded from amazon.in

Address:Thane, Maharashtra, 400612

My two products which i ordered from amazon.in were damaged after several calls i have arranged for thrice pickup but no one came for pickup. After third pickup being cancelled they told me they will refund the amount. After the due date still the amount is not refunded. Called them several times they asked me to wait for 24 hrs and even asked me to provide passbook statement which was also provided by me twice. Today i spoke to the executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Thiru Chandru
from Chennai, Tamil Nadu
Report
Copy

wrong commitment from cc, cc # eating #

Address:600042
Website:Amazon.in

Only because of amazon cc team's wrong commitment, i wasted my whole day expecting the delivery. Now you guys are very cool to say that the product will not be delivered today.

I spoke to multiple persons at amazon cc and everyone has given me the wrong commitment. Worst behaviour amazon. Unprofessional

Without intimating to me, they have changed the delivery time on your own...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
RAJ badola
from Chandigarh, Punjab
Report
Copy

unauthorized credit card charges

Address:Chandigarh, Punjab, 160101
Website:www.amazon.in

Date : 11/09/2017... Credit card charge @701.03/-
Date : 11/10/2017... Credit card charge @717.13/-

My mobile no. Is [protected]
Every month amazoneprime membership charge without my information

Please return my extra charge payment

Please check attachment...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dchan
from Kolkata, West Bengal
Report
Copy

798906

Yesterday I called to your AmzAgent to deliver my product early as I had to rush for my train, but unfortunately your person delay to deliver and told me he could not able to come early and asked me to cancel my order if I wish, so, I could not collect the product.I am very sorry to say this kind of service not expecting from Amazon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Mengaji
from Kolkata, West Bengal
Report
Copy

return not picked up yet

Website:www.amazon.in

I had placed an order for tp-link tl-wr841n 300mbps wireless-n router order #[protected]. On creating a return request a replacement request was created and the replaced product was delivered the next day i. E.. I oct. I did not want a replaced product rather simply needed a refund. On calling the customer care on 14 oct, they created a return request for the replaced product and said that they would refund back the amount to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruchiarora
Report
Copy

wrong imei phone

Address:New Delhi, Delhi, 110018
Website:Amazon.in

Dear sir
I bought oppo f1s phone in march 2017 and when i was about to sell, my buyer checked the imei details and i was shocked to find that imei number of phone is not matching with invoice and box. I followed up for 1 month with customer service and i just got assurance only. Now amazon has blocked my number as well. Since it is it and device security issue which is directly related to cheating as well so i have no option but to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi my product lenovo k8 note is having scheduled delivery on 20th october 2017. But it is not delivered yet.
Also i have called 4 times on 20 the october 2017 but every time i got false statements that i will recieve my product at this time at that time, but still today morning 21st october 2017 i have not received my product.
So i called again to confirm about delivery, and now they are telling that your product is going to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500018

Ordered number:[protected]
Invoice number: qscs-4729
I have ordered a product (Washing machine) from amazon on 7 th of october and it got delivered on 12 of october. On 8 th i got a message from amazon saying within 2 days of product delivery the installation team will arrive us, but it's almost 10 days of product delivery, we haven't received any call from the installation team, when i raise a complaint to amazon for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupama140392
from Delhi, Delhi
Report
Copy

have not received my product after delivery date also

Address:Unnao, Uttar Pradesh, 209801
Website:Amazon

Expected delivery of the product was 18 oct. Still neither i have received my product nor any message /information regarding the product. I also contacted amazon 3-4 times, still have not received any message regarding product, they just assured me that they dropped a mail to seller... But what was the point of it.. When still i have not been updated with the status of product. You should stay with the commitment you made.. This is the third...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Natarajan Radhakrishnan
Report
Copy

bad customers

Address:600096

I am facing now a days issues my ordered item to delivered
Example: i ordered one product on 13th as per the tracking arriving date on 20th i have primo so and i have got recieved sms arriving early on17th on same i called deliver persons to ask what time i will receive he said he was going to different route and he will my item to his office do not contact me call customer care, so i contacted several time customer care item will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
from Korba, Chhattisgarh
Report
Copy

self cancel offered product

Address:Dhamtari, Chhattisgarh, 493773

Amazon cancelled the item without even contacting me. I contacted amazon customer care and they are saying that it is fault from there side. And they will not deliver the item as it is cancelled. I asked them please deliver it as they have never contacted me. They are saying to order again but they will not give the same offer through which i have ordered earlier......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi mamidi
from Dirba, Punjab
Report
Copy

I have not received item

Address:182101

My name is ravi mamidi my address: ravi mamidi, chief engineer udhampur zone, chopra shop, udhampur.182101
Tracking no [protected]
Order no[protected]
Mobile no-[protected]
I have booked item one month ago but still i not received item. Any one not call my mobile nember. My call castemer care no they are not solved my problem ples help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushilkr757
from Chennai, Tamil Nadu
Report
Copy

product wrong update and customer service agent false commitment

Address:560045
Website:amazon.in

I have ordered a book which was suppose to be delvered on today eod. But, it didn't happen, when i called customer care, they gave a reson like it will be delivered today for sure, please wait for some time. I called them again and got the same response, i call over and over again to the customer care for more than 4-5 times and got the same response but this time it was little diffrent: 'it can't be deliverd today because our courier facilty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi01233
from Mumbai, Maharashtra
Report
Copy

my amazon order is return and amount is not refundable

Address:Jaipur, Rajasthan, 303702
Website:www.consumercomplaints.in/new_complaint

I placed an order in amazon of worth rs 624, including the shipping charges. But this order received mistake with wrong size, after delivery requested for return on this order in 15 october 2017 but till now not return my order is not return and my amount is not credit my amazon account...
Order no. #[protected]
And
Return order no.#[protected]

It's not fair yar
And it's long time...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Honor 6X
from Kolkata, West Bengal
Report
Copy

honor 6x not delivered

Website:www.amazon.in

When anyone ask me about reliable online shopping company i always suggest amazon india. The reason is it's a renowned and reliable company worldwide in online shopping arena which never disappoints its customers. But i had a terrible experience about the company's serivice a few days back. I ordered a phone - honor 6x (4 gb ram, 64 gb storage) at amazon.in on 17.10.2017. Within diwali discount offer period. Company promised to deliver the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411014
Website:amazon.in

I have order samsung galaxy a5 2017 on 14th october, product needed to deliver on 18th october, after calling customer service 5 times i got product on 20th october, when we opened the product it was stone. I called to courier guy for delivering the stone he said mam i need to hurry for office he was not even concern about the product is stone. Packaging was unsealed. This was worst diwali gift ever, very disappointed :- (....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy