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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 638

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S
suhasdada
from Guhagar, Maharashtra
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didn't get ordered product in offer sale

Address:Pune, Maharashtra, 411052

I have ordered iphone 7 in great indian sale but didn't got product i have tried calling amazon but nothing helpful they are refusing to place replacement order with same offered price and initiated refund instead of product. As it was bought in offer i demand to give product in same price but amazon is lying that they haven't promised replacement but i have written communication from their executive saying we have placed replacement order...
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S
Sanarc
from Ghatampur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered and refund not made

I had ordered the mobile hand set lava x50 + on dated 17.09.2017 by order no[protected] and product was delivered lavax50 in place of actual ordered lava x50+ on dated 21.09.2017. The price rs6890/ was recovered through debit card swap for lava x50 +. When we found the mobile handset lava x50, immediately contacted to amazon customer care and requested for refund of the money as wrong product was delivered. After several requests...
+1 photos
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S
ssandipp
from Durgapur, West Bengal
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faulty product delivery

I have bought a product (Redmi 4) from amazon.com on 24/10/2017 and received the product by paying rs8999/- through cod. Everything was ok but received a faulty adapter. They assure me to replace the adapter along with the mobile but they gave me 1month time.in spite of paying the exact amount why we the customer are being harassed. Why don't they make sure that the products they sell are in working good condition.in the process of return...
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R
Ram Parkhe
from Mundi, Madhya Pradesh
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led tv not supplied to me

Address:Jabalpur, Madhya Pradesh, 482004

We have booked 43 inch tcl led tv online amazon shopping on 17.10.2017. Rs 29020/- debited by my account. Still not dispatched parcel to me. They are saying some technical issues. Its resolved then parcel dispatched to you.
Order no[protected]
Order dt - 17.10.2017
Order details copy is attached
Ram parkhe
Victoria hospital jabalpur...
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A
akhilesh2511
from Mumbai, Maharashtra
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mobile moto g5s+

Address:462047

I had purchased 1 moto g5s+ mobile from amazon site online on 24th sep.2017 and received it by 29th and i found it rear camera is malfunction after 3 days so i tried to generat return item receipt. But when i could not succeed i choose phone option to contact your customer care representative and after 2 days i could succeed and on 8th oct your one of representative told that i have to download smartchek app in mobile to check mobile fuctions...
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Address:Bangalore, Karnataka, 560032
Website:Amazon

I returned a jacket before 1 month.. on 21 sep and they said money will be refunded in 5-6 business days and still I did not get any refund.. everytime I called they said me to wait for 3-4 business days. I guess I have called them 10 times.. they did not give money back and now they have blocked me. I can't call them....
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தமிழ் சேவகன்
from Chennai, Tamil Nadu
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delivery not on correct time

Address:641001

My delivery date is 21 but delivery boy has come on night 8.30 and call me that time i am closed my office. He spoke some unwanted words against me not responsible also. Finally that boy decide to delivery on 25th...
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R
Rahul P Balak
from Pune, Maharashtra
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refund/return

Address:New Delhi, Delhi, 422103
Website:Amazon.in

Hello, i m mr. Rahul balak, i purchased boot ear phone's on oct 12, unfortunately it was faulty, after making to replace/refund, they gave mi pick up date, 14 nov.. But no one came to pick-up them, i tried another time, now the date was 23 oct (3pm to 6pm),,, same result, no one their to pickup my earphone... What to do now... Plzzz tell mi about it......
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H
happy2help
from Pune, Maharashtra
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product delay long time

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello sir
My name anand kumar pandey
My amazon user name happy
My amazon resister no - [protected]
My product delivery date 13 oct 2017 but product not delivered me date 24 oct 2017
Why delay my product? I already pay money in advance to amazon
Please help me....
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A
Aashil Khan
from Pune, Maharashtra
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not delivered red tape men's slip

Address:Bhandara, Maharashtra, 441802
Website:Amazon

I Have order Red Tape Mens slip (order No -
[protected]which will not delivered to me & it will be returned automatically that was so irresponsible service by amazon it & The costumers exicatve are so so rude it will not expected by amazon i want repalce my order...
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P
Padmashree lamba
from Hyderabad, Telangana
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behaviour of the delivery personnel

Address:500026

I had ordered a product from amazon india. The invoice no is qwdr-13258. Order was placed from mr. Pramod lamba's account. Today the order was delivered. My complaint is regarding the delivery boy. I don't know what kind of people are hired by amazon india as delivery boys. The person who came had no decency to behave. First of all he was going on pressing the calling bell continuously without even waiting for a minute. He must have pressed...
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M
Manjunath Selvam
from Chennai, Tamil Nadu
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bajaj new shakti 15-litre vertical water heater (white)

Address:600012

Order date:01/oct/17
Order no:[protected]
Order total: rs 6, 198/-

We have received the item and kept it unpacked and waiting for bajaj installation team, but it is has not happened.
So that we have installed it yesterday, but it seems not getting poweredup. Kindly send bajaj representative for fixing the same.

Thanks in advance.

Manjunath selvam
[protected]...
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raghava babu
from Bengaluru, Karnataka
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cosmic byte gs420 headphones with mic

Address:Guntur, Andhra Pradesh, 522006
Website:CONSUMER COMPLAINTS

I have purchased a product by name cosmic byte gs 420 headphones with mic on 07.10.2017 for an amount of rs.999/- and my order no.[protected]. A reply from amazon on 12th october 2017 was received stating that the item is not delivered due to some reasons such as damage/not traced out the address and refund will be made with in 2-4 working days. But, so far i have not received any amount through my bank or any other way. Hence i requested...
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A
Angshumita Ray
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty mixer returned, but courier charges not reimbursed as promised

Address:Gurgaon, Haryana
Website:Amazon.in

I received a faulty product (Mixer grinder) from amazon.in order #[protected]. Upon complaint, amazon asked me to return product through courier, as they don't have pickup service available. I did the same & returned fauly mixer grinder to amazon gurgaon (Haryana) address. I spent courier charges from my pocket, as i was promised to get reimbursement of the said courier charges. But now amazon is not returning my money, which i spent...
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suresh8119
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund amount

Address:333001
Website:amazon

I have purchased a cyber shot camera from amazon worth rs 13029 on dated 22.9.2017 and received the camera on 26.9.2017 but due to bad video quality i have entereted the returned entry of camera for pick the camera but non of the courier man came for pick the camera on said date then after talking to customer care of amazon i have self return the camera on dt 4.10.2017 and paid rs 300/- but camera had returned due to address not found reason...
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H
harsit
from Thiruvananthapuram, Kerala
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delivery issue and wrong commitment

Address:Vadodara, Gujarat, 390002
Website:www.amazon.in

Hi there, i am thakkar harshit,
i have been shopping with amazon from long time, but this was the last
order of my life as i have been in very bad situation today,
i bought a lenovo k8 note and got delivery on 9th, in just 3 days it's
blutooth, wifi, hotspot, stopped working, after too much conversation,
the replacement took place, in that case i ignored all the problems,
but today as the product...
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S
Sanjib Das
from Kolkata, West Bengal
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cancel

Address:Kolkata, West Bengal, 700061
Website:google

Fashion freak men's polo t-shirt with collar stylish half sleeve cotton grey black (Ff0010) (Xxl - 42)
Sold by: fashionfreakstore
599.00
The above item may be treated as cancelled. I intend to have the same item using amazon pay balance as i can get more discount for choosing for the first time.
But what did i see? Amazon deducted abouy rs.30 from amazon pay balance.
This is a shocking news for me....
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N
neha.libran11
from Thiruvananthapuram, Kerala
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moto g5s plus (blush gold, 64gb) unboxed poor quality phone

Address:Surat, Gujarat, 395007

I got an unboxed product.. The voice quality of the phone is poor, the battery back up is poor.
I was said that the executive will check and that i will get a refund of the product.
Later the company's executive is saying that they will only arrange a replacement and not refund.
Why would i keep a phone that has poor quality and how can i trust a company that cheated me in first place by sending me used product....
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P
Paromitadas.1987
from Delhi, Delhi
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no delivery of 215172469450 courier

Address:831011
Website:Amazon.in

I have placed an order for redmi 4 phone on oct second week. I have received a message from amazon stating the courier is out for delivery on 18th oct 2017. However, the same has not reached now. The recipient has walked to the amazon center in jamshedpur, sonari twice to collect personally, but they were unable to locate the parcel. Alos, in amazon website, my tracking details say that it is delayed upon customer's request. No one has made...
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G
Gnaneshwar
from Mysore, Karnataka
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amazon pay

Address:560071

I have paid an amount to amazon pay account for buying a lens which they failed to deliver after lots of follow up. They have refunded the amount to the amazon pay account. But they do not provide for withdrawal from the amazon pay account and say it is a "one way ticket" to your money. I do not want to buy any thing else from them considering their poor performance. A shopping account cannot keep your money and force you to buy junk from...
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