Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 645

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Salam Chanu Sarjulata
from Duliagaon, Assam
Report
Copy

orders confirmation got yet

Address:795001

Today morning i ordered three items namely, 1. Saby food instant yeast costs 100 gm. Rs. 99, 2. Debelle fairness cream offer pack of 50 gm each costs 380, and 3. Organic henna powder pack of two (100×2) costs 180, total costs
659, i have'nt received confirmation yet. Still they are in the carts. Please check.

Salam chanu sarjulata, imphal, manipur, india....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CS Ritesh Jain
from Noida, Uttar Pradesh
Report
Copy

product status showing delivered to me, but actually not delivered

Address:Moradabad, Uttar Pradesh, 244001

I bought the mobile extended warranty plan for 1 year from amazon, it's been 11 days and i have not received the order till yet, further the status of the order is showing as delivered to me and signed by me.

I have called many times on customer care no., every time they are saying that please wait for 2 another days, when i am saying that please cancel my order and return my amount then they are saying that it is impossible,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afsar ali Zaidi
from Haldwani, Uttarakhand
Report
Copy

I'm complaining wrong product delivered

Address:Muzaffarnagar, Uttar Pradesh, 251001

I was bought a nikon dslr camera order id is[protected] and after received my order and then open i was shocked it was real juice packet and then i was contacted and tell whole story but amazon executive not give me orignal result i am not belong a rich family can you please help me this issue because it's first time occur i request you please help me.
Thanking you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:390022

I had returned this item order no[protected] jockey women's cotton padded active bra and jockey women's cotton padded active bra, and it is showing refund is completed but till today 16 oct 17 refund has not been completed plz chk n inform i i have not received the money, plz do the needfull earliest
Mob [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bappa_12
from Jamshedpur, Jharkhand
Report
Copy

product delivery fault.

Address:Purba Medinipur, West Bengal, 721607

On dated 10th oct 2017 I ordered a anarkali ready made for women.which order no#[protected].but due to material defective it is return back.Delivered this material as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRAKASHbabu23
from Lalgudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud product delivered

I put one order (2 of sandisk cruzer blade 32gb usb flash drive) on 10/10/2017 in amazon and after themselves they cancelled it due to some problem but today i receive that order with on this day i. E 16/10/2017 with only one pen drive. It is delivered by bookmypacket courier service his mobile no is [protected] and i had paid to him 740/- after i unboxed my packet i found only one pen drive instead of two pieces and it is also not sandisk...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prathamesh Rasam
from Mumbai, Maharashtra
Report
Copy

refund amount to reflected in account

Address:Thane, Maharashtra, 421201
Website:www.amazon.in

I am writing this mail regarding refund for oneplus 5 (Slate gray 6gb ram + 64gb memory), which i was purshased on 18th sept 2017, order #[protected],
I had cancelled the order that i placed on amazon and awaiting a refund of 29774. They had initiated it on 29th sept 2017, however i have still not received. They gave me a reference number to raise a query with the bank and they informed that the reference number is invalid...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deep2806
from Gurgaon, Haryana
Report
Copy

I have not received my order and not refund my payment

Address:123501

I want to inform you that i have ordered a mobile on amazon and its received date was on 13 oct. But i have been not received till now.
Last night i have got a message that your order is being returned to us. And i have been already paid for this ordered.
I wanted to gave a gift this order. But now that is impossible. That is so bad for me.
Now how to believe on amazon.??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AKku24
from Hyderabad, Telangana
Report
Copy

philips spa8000b/94 5.1 channel multimedia speakers system (black)

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:Amazon.in

I have ordered philips spa8000b/94 5.1 channel multimedia speakers system (Black) on 2 october. Delivery status showed delivered on 3rd october but i haven't received the product. Delivery status shows delivered to security guard however, i dont have any security guard for my independent flat.

Registered the complaint on 4th october and receiving false promises and time frame to process the issue. It's been 12 days and still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Junaid Lasania
from Hyderabad, Telangana
Report
Copy

sony xperia xa1

Address:500025
Website:Amazon India

Today is 16th october exactly a month since the issue was first reported at amazon i would like to know what exactly is the progress you have made in the issue reported by me originally.

There is no transparency in any mattet and whenever i request a call or contact you i just get a lame reply that sir we are following up on the issue we shall get back to you in 48-72 hours.

If you can't provide a solution then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sgupta1109
from Gurgaon, Haryana
Report
Copy

order canceled repeatedly

Address:Meerut, Uttar Pradesh, 250004
Website:Amazon.in

I purchased pen drive an offer ist time, company cancel order and repeat i purchased pen drive an offer iind time, company cancel order again and again.

I pay with my debit card two times and cancel my order again and again and not refunded timely

I want tell the reason, but i am not satisfied...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paraskumar Shah
from Borsad, Gujarat
Report
Copy

amazon fails to refund of defective product

Address:390014
Website:www.amazon.in

I had purchased gioneea1 mobile handset on 31st may, 2017 which was delivered on 5th june, 2017. On 27th june 2017, i had found that the handset was defective. I consulted gionee care center because that was warranty period. Geonee care center said me that the handset was activated on 12th may (Ie. Second hand) hence one month replacement warranty was not applicable.
I made conversation with amazon through phone call and email. Amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satabdi Pal
from Bengaluru, Karnataka
Report
Copy

silently adding delivery charges

Address:Bangalore, Karnataka, 560043

I ordered two books at amazon. While selecting the books, it said standard delivery [qualified for free shipping]. So i did not care to check the final amount. But when i saw the invoice, i saw they split the order into two and added two delivery charge even for standard delivery. So you get same service but you pay more and twice and technically for single order!
This is extremely unethical and when i pointed that to the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas Vokunnaya
from Bengaluru, Karnataka
Report
Copy

refund not generated

Address:560052
Website:www.amazon.in

Amazon has turned to be fraudulent now..
Please dont purchase anything from amazon.in

I had ordered one plus 3t gun metal on sep 21st bearing order no[protected] and paid the money through netbanking account of sbi. But since i mistakenly booked the wrong colour, i cancelled it

Rebooked it by paying again for order no[protected] and order was succesfully delivered.
I got a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Gaurav Srivastav
Report
Copy

product cancelled without any information

Website:www.amazon.in

Order #[protected]
Order #[protected]

I have ordered 3 different products of above mentioned order numbers on 13th oct 17. These are suppose to be delivered on 14th oct 2017 as i am a prime customer.. Suddenly today i checked my order and found it cancelled without any information.. My amount of 926.50 is deducted on the same day. And now customer service agent is telling that these amount will be credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Punjabi Dins
from Anand, Gujarat
Report
Copy

no refund and no response from customer care

Address:New Delhi, Delhi, 110067

I had purchased a redmi 4 phone from amazon ordered on 25 september 2017 order no.#[protected] which had been cancelled on 28 september 2017 but till date no refund has been received. Whenever i contact customer care division they assure the refund will be processed after receipt of phone from delivery person which is still pending to be receipt to amazon. Its really a high time of following up. It is requested to refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Naghu
from Chennai, Tamil Nadu
Report
Copy

pampers diapers

Address:600100
Website:www.amazon.in

Amazon sold diapers at offer price which had more than 3000 ratings initially. So i purchased a bigger size. From the day we started using that my baby got infection 3rd time and today midnight i had to urge to take my baby as she was continuously crying. I noticed the print on papers is very light and also the diaper is thin than before. When i checked that diaper my clicking on my ordered page it landed to the same product but surprisingly...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nitin333
from Noida, Uttar Pradesh
Report
Copy

order not delivered not refunded

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:amazon.com

Hi my name is nitin chanana (India). My phone number is [protected]i ordered a laptop for my known living in usa. Its more than a month now niether amazon is shipping laptop nor they are refunding my money.
Order number is order #[protected]. They not only charged my card for laptop but also charged 50 dollars extra for 2 day shipping. I ordered laptop on 27 sep 2017 and today is 16 oct 2017. Even there customer support numbers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumarkasula
Report
Copy

delivery is too late

Address:Bangalore, Karnataka, 560029

I have ordered ear phones ten days back but delivery date they mentioned as 9/10/2017 but today's date is 16/10/2017 till now i have not received the product wrost delivery this type of delivery i have never seen wrost wrost wrost delivery please don't encourage this please make delivery as soon as possible please don't repeat again and again wrost wrost wrost... Delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish Nagi
from Amroha, Uttar Pradesh
Report
Copy

incorrect information by the advisers and now acting as hooligan

Address:110031

Please find below the complete story :

First of all I haven't cancelled my complete the order, Only I have cancelled the order for the Egg
Boiler but Shruti (Amazon Adviser) today has cancelled my complete order and "I am bearing all these
done by the Amazon advisers who are good for nothing. On Saturday 14th Oct 2017 before transferring my
money to Amazon pay balance I have confirmed from thrice from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy