Amazon India Complaints & Reviews

I had ordered for a sonata analog multicolour dial women's watch on 12 november sold by cloudtail india private limited bengaluru, i received the package on 14 november at 4 30 pm, but when i opened the package the product (Watch) was missing but the watch case and warranty card was present, the box was sealed well but for my astonishment product was not there

The delivery boy has not taken any signature when delivering the product, since the payment was made online, i opened the package after 15 minutes after the delivery was made

Please go through this case and help me find the solution

Dear sir,
I have purchased a sweater from amazon with order number order #[protected]. It was too big for me so i have chosen the replace option with a medium size of that model. When i approached to a customer care executive for help in the pickup of that item, he refused my offer (His name is nikhilstone) and told that he can't arrange any pickup for me and i have spent my own money to sent it back to amazon delivery office. Therefore he misbehaved with me while saying further assistance in this regard. I am residing at jhalwa, allahabad. I have lost my hope on amazon. I need the facility of pickup from amazon of my purchased item from my doorstep, that exactly amazon does for the replacement of items. I will be waiting for justice from amazon executives in this regard and i also want immediate action against the customer care guy "nikhilstone".

Thanks and regards,
Anindya bose
Phone:[protected]/[protected]
Mail id: [protected]@gmail.com

I had made an order for tresemme shampoo and conditioner with free hair straightner but i had cancelled this order because the reviews were not good and i had made the payment online so now the refund money was send to the amazon pay balance and i want that refund in my bank account but it does not have any option. Please help me for this to send money to my account.
Thankyou

I have online placed a order on 7 november 2017 order#[protected]) for orpat hhb-100e 250-watt hand blender (White) m. R. P.: 860.00
Price: 722.00 free delivery. Details to amazon.com. The received on cod but it is not with the jar as shown in photo of the product. So i informed to co. The co. Informed me that they will replace it and blue dart services will collect the package. But blue dart services refused to collect and advised to contact with amazon. So i contacted to amazon. The concerned employee does not give any satisfactory explanation and also refused to pay back the money because of it is cod. It is told that to return it. The returning co. Refuses it. How many days will require for replacement is not cleared if i returned the blender it is not guaranteed to receive the blender with jar. I have now stopped to purchase from amazon and also told to my friends and relatives. It is not trustworthy co.

Sir, i had purchase sparx flip flop and women kurta on 17th october but that product is not deliverd .that product returns automatically to seller. But refund is not get me.so i will try to solve these problem but customer care doesn't respond it. I was call to customer since last 10 days.

Hello. My order[protected]
Dated 06/10/2017
Paid via credit card ending 4595
For amount 1155/-
The product was to reach by 20th october but not reached yet. So i had called customer care on 2nd november regarding refunds. I was assured regarding same but did nit receive refunds yet. Trying to call customer care since two day regarding the same issue, but getting an automated reply that my order was not found. What should i do to get refund? Please do needful and black list the seller. Thanks.

Sir, i place order on 26.09.2017 by paying rs. 300.00 but till date i have not received the same. The expected delivery was 07.10.2017, now it is more than 45 days of payment but i have not received the product nor i get any information from you. Please look in to matter and oblige

My order no is order #[protected]

Please help us suitably

Surya 3-burner automatic gas stove fire all over & gas leakages observed
On/off poor control & gas leak observed
Model-b01lxrwmn6 (H4-eexy-2vgq) received from hariom & company, delhi
Order details:[protected] dated 15.10.17
Invoice details:in-1490, dl[protected] dated 15.10.17
Please send your service engineer or else replacement to be done
Please reply immediately with your contact details

I have purchse one redmi phone with damage protection plan from your website, i have done many purchasing from your portal but first time i face such type of horrible situation for take service from servify.
Phone damaged 0n 03-nov and till date no response from servify, you are selling such product who is not response, how customer can faith on you.
Please do need full to get my phone on priority basis

Servify complaint refrence no - s38j9os

Amazon order #[protected] & order #[protected]

HI team,

Please check 01 of my packet is in return in progress status.
the date has already passed, its been a week.

Second product received was defected and it is under no return policy.why?

Please resolve the cases.
my number is [protected]/ [protected]

I have ordered oneplus 5 on 28th oct with emi for 12 months from amzon and i received a delivery on 31st oct but when i have opened the package i found nothing in that, i was surprised that it’s nothing in box, an empty box. I have checked again the order that it’s belong to me or someone else but it was for me only. I have called amazon customer care number but the wait time was 10 minutes, then i chat with your executive from amazon they inform me that sometimes it’s happens they have taken a request for the same and ask me to wait for 5 days for verification team to check where is phone. After 5 days, i again contacted with your team and they have given me an awesome reply that they have find all well and informed me that phone has delivered to me. Your team has closed my request without informing me about the resolution, when i have contacted then i got to know the resolution. You are providing an excellent service to your customer. Please let me know whom should i connect for my resolution.

Order#[protected]

I brought below item
Xiaomi mi a1 android one back cover [chevsleek series], 360 degree protection, [chevpremium powered - lifetime warranty] chevron soft silicon smooth te
After i had to return 04/11/2017 and it successfully deliver at
23 october 2017 06:28:36 pm new delhi in delivered
But i had not gate to refund.

Have recharged my jio number (+[protected] using amazon and have not received any cachback and vouchers as per mentioned in the offer. Please do the needful.

Order date 11-nov -17
Recharged plan 459

Order date 11-nov -17
Recharged plan 459

Order date 11-nov -17
Recharged plan 459

Order id :
[protected]

Please consider this high priority request.

Thanks,
Ram

Due to my utmost surprise my amazon ac hacked and new email i'd set for the same account. I am not able to login from my email id now as it shows not a registered email i'd with us. And top of all amazon don't have any customer support no where i can speak directly to them about my problem. Only option i have now is through mails. Since whole day i m trying to locate customer care nos but unable to do so bcoz no available on net has of no use bcoz they only suggest u to go on portal for ur problem. Please resolve this matter as i have to get block my credit card for same.

Order ID: [protected]

I ordered a bagpack of cost Rs1099 on 18 may 2017 and return it immediately due to size problem but still not receive money. And when talking with customer care they told me that talk to your bank, it's not our job we refund it and when talking with band they told that it's not our fault talk with amazon. I'm a student. Please help me...

I am not happy with Amazon service . Never purchase a product from them. I boycott Amazon and request to do so form my friend also. They are not delivering my product n even not refunding my money from last 25 days.
[protected]
its not worth blocking my money for 1 month.

I had placed an order for steve mccurry: the iconic photographs: standard edition for rs 3348/- on 4th of october, 2017. And the same is showing dispatched and expected to be delivered by 27th of october, 2017.
Neither i received any updates after that and the same message is continued to be displayed. When i checked the shipment status on bluedart with tracking id [protected].

And on 13th of november, 2017 when i tried to register a complaint regarding this, the amazon customer executive was taking me for a ride and update incorrectly.

I am really disappointed with the services of amazon and feel that they abusing their market domination.

Asper amazon website product delivered but till now not received again given replacement request but till not delivered. So is doctory equipment I wait till 4 Nov deal very date and order 28 Oct and prepaid order is a harassment and my mom not well so I order I wait so many day.

My order was cash back 99 but not get 2 time so please call me urgent and my contact no is [protected]

Order no is[protected]
Amazon recharge 2 time but not get 99 cash back why not get back in amazon account.
So please do the needful otherwise will call to forum other.
Your are loss of trust of customer service.
So get resolve in 5 hour and call me regarding this

Order#[protected]

I placed order (Prepaid) on 2nd nov. As per order delivery date was 8 nov. 2017, but product moving all india, haryana, delhi punjab and chandigarh, but i am still waiting the product.

Amazon customer care saying we escalate your complaint but nothing happened. I called to delhivery currier they saying we are not sure when we deliver your product. So please do use amazon india.