Amazon India Complaints & Reviews

I am very much disappointed that no one in Amazon neither customer care executive nor the delivery boy knows about Load cash at your doorstep offer. I placed a order on COD and received a mail that if I pay extra cash to load my pay balance at my doorstep I will get 20% cash back for first time load. Because non of you know about it I was not able to load it that is ₹500 loss very disappointed with this....

We made a return request and received the return labels for two items, pick up track no.[protected] and[protected] scheduled on 12th and 13th October 2017. But the pick up not yet done till date. Please help me to get the refund amount....

• i placed an order with amazon for adidas shoes, but the product delivered was wrong, different from what i had ordered. • so, after contacting amazon and informing them about the issue, i initiated a return, the package was picked up, but the refund was never initiated. I contacted them about the refund, and received a response stating that the product returned was different from what i had received, hence, they cannot initiate a refund....

Hi,
I am extremely upset with your telephonic service, some one trying to harrasing by sending some unusual things to me & shared my no., i tried all your toll free no. To contact to you. To ask you about that user details who booked these items on my name. But still i am not getting a proper customer complain contact detail to contact you. Please consider it seriously else i have to take the route of police....

I had placed an order (Order no.:[protected] for the samsung j7 prime black mobile on october 08, 2017. But i have received any bill at the time of delivery of the product. Please send a bill of the item at sjit. [protected]@iitbhu.ac.in and hard copy at the following address:
Soumik jit, c/o prof. S. Jit, new g/4, hyderabad colony, bhu, varanasi-221005....

I bought a laptop for rs 60, 000 and instantly my account was blocked, the money amount blocked on my card.

I have received a mail from "[protected]@amazon.in" mentioning that my access to amazon account has been locked because my payment information was not confirmed. I was asked to fax my credit card statement with my billing address to[protected].

But when i try to send the docs the line keeps coming...

I booked four nos of wall stickers through amazon website on 07/10/2017, but so far the goods have not delivered. Moreover i received a message from amazon that the material could not deliver due to address not available, it is quite wrong, for the said address i have been receiving so much of online products through amazon, order #[protected]...

Hi my name is zahid patel i need to escalate this about a fraud with me done by amazon. I had ordered samsung note 8 worth 68000rs and have received j2 pro worth 8000rs which was a big shock for me inspite of waiting 8 days now no compensation for amazon for this inconvenience my order id amazon.in order #[protected]. I want this to be a big complaint for amazon as this company is not trusted to buy a highend devices of that much...

I order a 15k phone for 11k from amazon during great indian sale on 4th october, today when i checked my orders, it showed that it is cancelled. When i tried customer support they said it is damaged and now you have to reorder it. How can i reorder that phone for 4k more now, just because of their mistake. I want serious action against them. They do not value their customers....

Dear sir
I had purchased outdoor bikes for kids i. E 14 inches bicycle for kids 3 to 5 yrs, this was deliverd to me on 23 sep 2017
And some of reason i went to my native place and today morning i came back. First i did i opened the box and took to the vendor for assembling there the vendor found that there some missing parts which came to my limelight. And i request the customer to take my complaint of missing parts so that...

On october 13, i received a call from amazon's delivery guy asking about my home's location. After i informed him about the location, he started hurling abuses at me, my mother and sister and rest of the family.

I couldn't believe what he he was saying and he cut the call. I called him back and he continued yelling and abusing me and said he has cancelled the delivery,
His number was +[protected].

I...

Date :- 11th october 2017
Client name :- magesh devendran
Client number :- +91-[protected]
Complaint description:-
I myself magesh devendran. My address is parishram sra chs, mgr chawl, c/o raju hotel, opp ashoka foundry, bhabrekar nagar, charkop, kandivali (W), mumbai - 400067. I have placed an order in amazon and i have requested for one day delivery and i have paid the delivery amount also on 11th october 2017...

I bought four items from amazon, all the items said 2-4 days delivery for prime members. After i bought it, the delivery time changes to 8 days. This is not why i bought the prime membership. When i contacted customer care, they said its one instance, whereas it happened for all the orders. There is no use of buying prime membership as well. Amazon, does not fulfil the delivery in the mentioned time and prime membership is just vague feature....

From the amazon company, one of your delivery boy name - akash has not behave well and also not doing his duty well. Instead of delivering at the door step he call us at our land mark but still then i went and i waited him 10-15 minutes out their but couldn't find him so after i reached home i called him up and he said he is in the car not on two wheeler of delivery vehicle. So i told him to bring in my address but he refused to come and...

This is regarding Order#[protected]. It is pathetic to intimate you that though the return pick-up for the said order was scheduled on 27.09.17, but the item has not yet been picked up by your courier partner till this day the 15th October 2017 and you have also shown no any concern for disposal of the return request. Pathetic......

We have ordered a gala mop set on 29th september with prepaid option order no[protected] amount 1199. On 3rd oct it was delivered to my parents. When it was unpacked it was seen that the steel handle of the mop was missing. On 5th i returned home and called on amazon customer care, they told me that on 6th their courier boy would collect it but after that till 15th i called them two times but no result come....

I had ordered one plus five on 8th, oct. It was expected to be delivered on 11th oct. But still today i haven't received product. I have been following up this from the last four days and every time i get to here the same repeated lines. I even got calls from the delivery team and they would ask me where my address is and then after that no action taken. Please giving false hopes to the customer.
Your representative always says that...

I had placed 2orders on amazon.in website. One of the order was a mobile cover which was delivered. However the other order was for a samsung mobilephone which was not delivered.in spite of calling mumbai customercare number +[protected] multiple time, i could not speak, since the phone was disconnected with a response that amazon customercare care will call me back. More over i was surprised to see on the website amazon.in website that...

I bought mobile phone worth rs 12999 from amazon.in... The order was prepaid... Even though the product was not delivered to me by amazon agent.. They hav updated at their site that product has been delivered... N signed my me... Neither they are refunding my money or they are responding to my complaint... I feel like strict action of fraud should be filed against amazon.. They are cheaters...

Sir my amazon account is blocked from last four months. I have called to amazon customer service more than 10 times but they are not resolving this issue. They we will resolve it in 24 hours but still it is not resolved. So please help the email related to amazon account is [protected]@gmail.com. The amazon customer is very worst they are not unblocking my account. Whenever i call the customer service they take all information related...