Amazon India Complaints & Reviews

Listen i orderd a roti maker on 17 oct. And very next i complaint for that product because the product is defective i complaint so many time... You may ask your gujrat customer reprentative that the girl. But always ii got answer that we will pickup your order in 2 days but no come for pick up the... So now listen i m so much loyal... Now i am going consumer forum court to file a complaint against amazon.. And not only in consumer court but where i am possible to do a fir i will file.. You are not knowing the person you deliverd a defective order..

Even after repeated request of pick up blue dart didn't pick up the product from my residence and when i tried to return the package thru different courier by giving money it was returned back from the delivery address

Product
Puma men's brilliance idp peacoat, puma white and atomic blue running shoes - 6 uk/india (39 eu)

My address
Subhasish dey mazumdar
Mig 276, floor no-2,
K9/a, kalinga vihar, patrapara
Bhubaneswar, odisha 751019
India

Dear manager,

This email is in reference to my various discussion with amazon customer team from 06th nov 2017 onwards when i informed amazon that the product (Order #[protected] supplied by amazon doesn't meet specifications/performance as mentioned by amazon. Hence, i will be returning the product and have already informed the same to amazon.

I have informed this to amazon on phone as well as via email also.
But the service attitude and ethics of amazon team is falling day by day. I have attached invoice copy of another mobile phone purchased in jan 2017 from amazon which has stopped working and amazon has raised their hands and have pushed everything to phone manufacturing company.

Amazon has denied to refund the amount and also denied for providing any other handset model in exchange. Amazon is asking to go for replacement (Ie to accept same model again). I asked them if the same problem repeats for which amazon has confirmed that as many times such problem occurs, i need to repeat the same steps and keep engaged in same things. This is simply an unethical behaviour of cheating customers by selling low quality product on their portal and later deny for refund and keep only replacement as an option.

I request amazon to stop such harassment treatment for customers and maintain at least basic ethical levels. Or else legal options will be the only option for customers.

Kindly arrange to collect he same at your earliest from the delivery address.

I am a genuine online customer i have purchared many products online.. This time i was trapped by fake product send to me by amazon... Please help me in getting my refund back..
I have purchased on 25 august that order id is[protected].
Confirm the details why not received yet.
Why not been refunded till date
Tried to contact customer care but unable to reach.
Payment details shown before making the payments and details abt refund but not received anything to date

I bought the DELL Laptop from AMAZON INDIA, Dell 15 5559 15.6" HD (1366X768) 6th Gen i5-6200U 8GB 128GB SSD Windows 10 Back-lit KeyBoard Intel Graphics 520 Silver by AC adaptor Included. I approached DELL for support they said the warranty is for US and not for INDIA so cannot be serviced. Now i am left in lurch with AMAZON not helping me

Dear sir/madam,
Placed an order on 26 october 2017 and it was a prepaid item via debit card payment. Item was supposed to be delivered by today but did receive a phone call from courier services 5 days ago that my item is ready for delivery but i should collect it outside my designated delivery address which is 8 kms away. Filed a complaint to amazon via chat session but now i'm seeing that my item delivery date has changed to another 4 more extra days. Really disappointed with amazon delivery handling strategy and seems that they do not have any control over their partner delivery courier companies. It seems that the courier serviceman has taken his revenge on me for not coming over to collect the item from a place which is suitable to him and i don't know why i paid delivery charges in the first place. Planning to deactivate my user account and moving over to other online purchase sites after this issue is over.

I had purchased a garmin vivoactive hr smartwatch on amazon from

Mp pvt ltd - amazon marketplace
By paying in full by credit card on 27th october
Delivery was promised on 7th nov

When i did not receive the product i called up[protected] at around 2 pm on 8th november spoke to an executive who could not understand my point she put me to a team leader ayush who was more interested in teaching me amazons policies having no clue for closure of my issue

I know the vendor does not have the product to supply to me
And amazon is only trying to buy time and not pay my money back

It is not my mistake that you could not deliver me the product on your due date ie 7th nov. I know the vendor is trying to con you since he does not have the product with him
You may chose to be conned but please pay my money back before end of day today ie 8th november 2017

From:-
Mr surendra kv
Rjs provison store
Ananthnara, electronic city
Banglore - 560100
Phon-0741

Dear sir/madem:

I wish to complain about non payment of rjs provison store for the month of july-2016

I am complaining because i opened amazon store named rjs provision store (For package delivery) by amazon agent named mr. Srinevas. And they assigned package for me continue 19 days after that they stoped packages after some days i asked thae payment of packages delivery. They not response for me. (By mailing and telephonically

Sincerely,

Order number:[protected]

I ordered floaters from amazon.in yesterday (8 nov), and opted for payment on delivery via card. The delivery person used the card machine which didn't work properly. So, i told him to collect money via cash. As i was about to pay the delivery person, i received an sms from my bank, which said that money had been deducted. The delivery guy refused to hand me my parcel as he had chosen cash in hand, and hadn't received the cash (But it showed received money via cash in his mobile app) nor payment via card. I am really disappointed with your service.

Hi,

I’m jaikiran one of your customer. I just wanted to check how can i replace my defective iphone adapter hence i tired contacting your customer care by researching the entire google or amazon help section but i had no luck. I'm really pissed off due to how hard time i’m facing to contact your customer service. Finally, i ended up contacting just dial to get your customer care number and even they don’t no your available hours, fortunately at the final call i was able to hear the ringing sound the ivrs requested me to confirm my registered mobile number i did it. But i did not expect that even your ivrs would lie stating i’m not pressing the right options. Even i do work an online retail business ‘overstock’ our customer had never faced any issues like to contact, if in case you people are not available should mention it in website. I would kindly request you to please take care this issue from your end and resolve my issue as soon as possible.

Thanks & regards
Jaikiran kumar a

Dear sir,
I have purchased Honor 6X(gold 64 GB) mobile having order no.[protected]. at hte time of order ther is cash back offer on prime membership I have also purchase prime membership on 11 july 2017 for 15% cashback but still date 08/11/2017 I don't get any cashback

Thanks and Regards
Pravin Jadav

My order number[protected]
This item as per tracking and a text message came was received at the courier facility on 30th october and says out for delivery.
Tilll today (8th nov) i have not received.
I am sick of having chats with your customer service which only assures without result.
I had 4 such chats. I can send you the full transcript of the chat
Request you to resolve since it is high value.

Hello,

Order id:[protected]
Just ordered a dslr camera from amazon (Worth rupees of 30, 070). I paid via netbanking. Whe i received the parcel i opened it but found dumbles in it. I complained to amazon on 2 nov for the same, amazon apologised for sending wrong product to me and they asked me to return the same to amazon. I returned the dumbles back. Amazon asked me to contact on 8th of nov which is today, i did the same. Now amazon is refusing to help me out for the same. Their customer team asked me to contact to the legal authorities in india.

Please help me out with this, i paid 30 thousand for the same and now no one is helping me. I have all the relavent proofs for bank statement and the order information.
Please help me.
Thank you,

I have added money to my amazon pay balance rs 6500 on 14 oct 17 for purchasing a redmi 4 phone. When the delivery man came he insisted that amazon pay balance cannot be used as this is cod terms. Hence he forced me to pay the same through my debit card.

I contacted amazon for a refund of rs 6500 for which customer service denied any refund from amazon pay balance as they do not have any such facility to return.

My money is struck there and there is no way to get back my money. Kindly help.

Gangadharan

I was order captcha m5 mobile but u send me 1st time ginger g10 I returned mobile but 2nd time u also dispatch me wrong mobile (whitecherry g20) I am very dosopointed So plz refund my money

Dear Sir,
My order ID is[protected]. Do not deliver the item on time. I ordered on 2nd November, and received a message that they will deliver on 7th November. On 7th November, I get another message that it will payment pending.we couid not deliver as payment was not done.

08 november 2017

Complaint sent to
[protected]@uce.gov, [protected]@cybertopcops.com, [protected]@icann.org, [protected]@apcert.org, [protected]@coldrain.net, [protected]@coldrain.net

Complaint against amazon and godaddy
I have been reporting spam from kraftly.com everyday for weeks.
This is the absurd godaddy response to every complaint.
Amazon acknowledges assistance but my assistance is never used. Amazon email was forwarded to you some hours ago.
Amazon and godaddy should be construed as metastatic cancer on the internet and extradited in wider online interest.

Regards
Dr k chaudhry

Behind this complaint :-
Godaddy : when would you suspend kraftly.com - http://ukmall.net/undigested/spam facebook group : https://www.facebook.com/groups/[protected]/
Kraftly - a perpetual hardcore spammer pumped spam emails forwarded to all police officers in delhi.

Beware of kraftly :-
Recorded autoresponder at 02:37 pm - we are closed at present. Please dial during a working hour.
They purport to be a shopping portal competing well with amazon and flipkart.
Their chat keeps looping back with neha only parroting - no input field for you to type.
Their signup form has some dozen books categories. After you waste time in completing signup,, they tell - sorry we don't sell books
Then they keep pumping emails and phone calls.
You signup as another company, after complete signup, they tell - sorry we don't sell laboratory equipment.
You request removal of accounts.
You continue to receive dozen emails/calls a day from priyanka, shalini, neha, khurana - all promising 3 million customers for your products.
You lodge spam reports with copies to police.
No impact on these ulloo ke pathe, kutte, kameene, hurraamzade.
Ok, you agree to sell garments and shoes.
With your consent your ad is flashed to all your contacts on facebook, twitter, google, instagram.
No possibility of sale. Your friends get annoyed and desert you.
After you send a hundred protest emails, you receive a phone call - aap apna issue bataaeeye. They can't read the issue in your emails because kraftly comprises a tem of born duffers.

26:10:2017
Despite posting extensively across social sites for a week, i received spam emails today, yesterday, and day before. [protected] - in case you can spare some moments, please dial this mobile number and shower
Filthiest abuses.

26:10:2017
Zen registry - you promised to suspend ncdelivery01.com
Today three spam emails so far
Recipients of this report include all delhi police officers. Just review tonnes of complaint on internets : they are duping people
They removed comment and message links from facebook page.

27:10:2017
Today twenty spam emails so far
Received phone call - aap ka issue kya hai?
Aap me se jisko ooper ka issue nahin samajh aaya haath khadaa kare.

28:10:2017
Neha emails - now accept orders 24*7 with our app!

01:11:2017
Email : shortlist these

02:11:2017
Email : aim for these

03:11:2007
Email : trendy additions

04:11:2007
Email : feeling love struck

05:11:2017
Email: cuteness overloaded

06:11:2017
Email : give yourself and your home makeover

07:11:2017
Email : fab feet [two messages]

Sir, i booked a shirt to the amazon.in
By mistake size is change so i called two times costomer representative done my order cancellation. He said to me my order was cancelled but i track my order show on the way

I ordered track pant but amazon cancelled it after 5-6 days stating seller didn’t confirm for shipment
This is unacceptable by amazon as i had two orders
1) gag track pant - 3 qty
2) gag track pant - 1 qty
Amazon cancelled all the orders stating the above reason.
I want compensation for this
Order number is
[protected]-9270719
[protected]-6559521

I ordered for a mobile phone in amazon. I noticed that there is 15% cash back when paid from amazon pay. So i loaded my amazon pay account with my credit card. After that i made payment for my order through amazon pay. Later i came to know that the maximum cash back possible is only inr 150. But due to urgent need for money due to some unforseen circumstances i had to cancel my order and request for refund. Then the funds were refunded to my amazon pay. As i was in an urgent need for money i contacted the customer support and asked them to transfer funds back to my credit card from amazon pay. They were very reluctant to help me out. They said that their policies does not agree. I told them that it is my money and i want it back. Even then they were simply denying the request. Then i told them that for bank account if we want to close the account bank gives our money back to us and in the same way i pleaded them to atleast close my amazon account and give my funds back. They were very adamant and they said that you have to use all your funds by doing shopping and then only you can close your amazon account. This is very cruel of them. I have never expected this kind of services and response from such a company. They are simply jeopardising the lives of their customers. How can a e commerce company deny to give my money back to me??? This is not at all acceptable. If their policies do not agree to serve their customers better then they have to change their policies. Customer first but not policy first. Atleast with last hope to get some kind of assistance i am posting my issue in this forum.

Thanks and regards,
A victim of amazon