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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 648

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S
Satheesh Loganathan
from Mayiladuthurai, Tamil Nadu
Nov 12, 2017
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Address: Chennai, Tamil Nadu, 600042

Hi,

Ordered on 8 november 2017 order id #[protected]

Without delivering the product.. Tracking says product delivered... Looks trying to cheating me..

Hence i am raising consumer complaints

Day 1 i am following with customer call they are simply sitting and conveying me to get the product... But no follow up from amazon customer portal to deliver the product.

As of now today i have not received the product

Thanks and regards
L. Satheesh
Nov 16, 2017
Complaint marked as Resolved 
Received E-mail from Amazon.in ("Amazon.in" ) Mr. Stephen from the Amazon.in's Executive Customer Relations team is co-ordinates to close this issue We are writing to confirm that your refund for Rs.x, xxx has been processed for your Order # 404-1293522-7005936. This refund is for the following item(s): Item: Redmi Y1 (Gold, 32GB) Quantity: 1 ASIN: B0756Z242J Reason for refund: Item not received Resolution details ************************** This is to inform you that a package from your order with tracking ID 911147932706, shipped via Amazon Transportation Services, has been misplaced. We apologize for the inconvenience caused. If you've already paid for the order, we will request a full refund to you immediately. Refunds usually go through in 2 to 3 business days. Please note, this doesn't include your bank's processing time. You will receive an email confirmation **************************
Amazon India customer support has been notified about the posted complaint.
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    Tushar Sakhuja
    from Dimapur, Assam
    Nov 12, 2017
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    Address: East Singhbhum, Jharkhand
    Website: Amazon.com

    Please look into the matter and resolve it.
    Otherwise my money will be wasted so please look for changing the product as there is stichting problem. A hole is in the cloth. As soon as i wore it it got a hole in it and it is increasing in size. I want my problem to be solved by exchanging the product or by refunding the money. I was not happy to see such a product.
    Amazon India customer support has been notified about the posted complaint.
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      Bijo2017
      from Perumbavoor, Kerala
      Nov 11, 2017
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      Address: Ernakulam, Kerala, 682311

      Redmi 4 (Black, 32 gb) " bearing order id.[protected].
      Since last few months its under request and not yet resolved, several time i did complaint through the bank and amazon closing the request without solving the refund issue. Its been more than 5 times we did enquiry and complaint thru the bank and by mail. If amazon cannot solve the issue or cannot refund my extra payment nearly 9500rupees, i would be insisted to go legally against amazon. As the customer care information they a-knowledge as the received two payment on the same date from different account and complaint registered with reference number. Here after no soulation couldnt be find and unable to connect customercare care by call. For any quieries please contact me [protected], or [protected]
      Amazon India customer support has been notified about the posted complaint.
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        R
        rajbsp
        from Mumbai, Maharashtra
        Nov 11, 2017
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        Address: 495001

        Dear sir/madam,

        I am sorry to say that about a month back i had given you order of 3 products. Our of 3 only one proiduct i recieved and other 2 items neither i recieved nor i recieved the money back

        The details are as follows:


        Silver kartz oval unisex sunglasses (Wy053|40|black, violet)

        Ordered on 20 october 2017 order#[protected]

        Chocozone stainless steel beautiful black dial analog girls women watch (Women size)

        Ordered on 14 october 2017 order#[protected]

        You are requested please arrange my mone back along with the interest

        Regards
        Rajiv kumar
        Bilaspur (C. G.
        Amazon India customer support has been notified about the posted complaint.
        Dear brother kindly launch a complaint in consumer forum.
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          Biswajit Purkayastha
          from Bongaigaon, Assam
          Nov 11, 2017
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          Address: 781006
          Website: www.amazon.in

          I had ordered a redmi note 4 mobile set to amazon india and my order id no.[protected] on 22nd october 2017 and taken full amount of the item from my credit card but they have sent a wrong item. Which i have put many complains from the date of received of the item but no response yet been got. I went to return the item. Your early action is highly solicited.
          Amazon India customer support has been notified about the posted complaint.
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            N
            naveen161282
            from Dehra Dun, Uttarakhand
            Nov 11, 2017
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            Address: New Delhi, Delhi, 110041

            Sir
            Am selling on amazon from last three month september to november... I sale my all product with amazon... But in november amazon suspend my account and not give my any amount... Amazon said i dispatch my order late but sir this not my fault amazon courier boy come to my shop at late... Please help... And i have all document gst no tin no.
            Thankyou
            [protected]@gmail.com
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              S
              Stutimohan
              from Haraiya, Uttar Pradesh
              Nov 11, 2017
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              Address: Moradabad, Uttar Pradesh, 244001
              Website: Amazon

              I have purchased creative speakers from amazon on 14 oct 2017... But now its stopped working though it has warranty of one year... I contacted amazon they said u have to talk to creative customer care... When i contacted them they said u have to bring speakers to ghaziabad... Means all the way i have to go ghaziabad from moradabad... This is too frustating... Amazon should take the responsibility to replace it or get it rectify... Amazon not taking reponsibility creative not taking responsibility... Then who will be responsible... Me?? That i trusted amazon??
              Pls help me out.
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                K
                kavya_garg
                from Mumbai, Maharashtra
                Nov 11, 2017
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                Address: Raigad, Maharashtra, 410210
                Website: amazon.in

                I have returned a book bought buy amazon, since it was the wrong edition i returned it and the return date was october 10 but today is november 11 and still i have not received the refund please help. The pickup man said that the refund would be given as the amazon pay balance which has not received. My order id is[protected]. The pickup date of the book was september 23.
                Amazon India customer support has been notified about the posted complaint.
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                  Binay_yadav
                  from Agartala, Tripura
                  Nov 12, 2017
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                  Address: 802218
                  Website: Www.amazon.in

                  I have paid money for Tata manza car key cover online. They are not delivering the goods now. I called the Amazon customer care service and now they are saying that you are not a valid customer. I bought so many goods and paid the money online and my no is also registered in Amazon. My order number is Order #
                  [protected]. My email id is [protected]@gmail.com
                  Pls help me for this.
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                    N
                    nandda
                    from Kolkata, West Bengal
                    Nov 10, 2017
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                    Address: 711227

                    Dear sir,
                    My name is sandip ghosh, 214, rajchandrapur, bally howrah, pin code-711227, west bengal,, india.
                    And my mobile no. Is [protected].
                    I placed one order on 6th september 2017.
                    Gold master airbrush & compressor set : master airbrush brand model g22 airbrushing system with model c16-g gold portable mini airbrush air compressor-the complete set now includes a (Free) how to airbrush
                    Total cost of rs.-10358.00. Paid through debit card.
                    Delivery date was 11 oct. To 4th nov. Carrier: india post (Rf[protected]cn)
                    Order number:[protected]
                    Order placed: 6 sep 2017
                    Order total: rs.10358.00
                    Still i have not got product. Many time i called customer care of amazon.in but nobody assure me. I send mail to seller but not got any information. The do not have any tracking details from india post.
                    I shall be highly thankful to you if you kindly take necessary action against the seller and help me out to get the product as soon as possible or return back my money soon.

                    I am a old customer of amazon, this is the first time i havig upst. Please take action against this issue.

                    Regards sandip ghosh
                    Amazon India customer support has been notified about the posted complaint.
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                      Jayalekshmi Rajagopal
                      from Cherthala, Kerala
                      Nov 10, 2017
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                      Address: 600077

                      I am a regular customer of amazon india for over 2yrs now, never had a problem with receiving my orders. Since my last order, i’ve noticed a purposeful delay in the delivery of my orders, over petty reasons. The latest being ‘incomplete address’, which is atrocious considering how long i’ve been ordering with the website. Please look into this issue and get back to me at the earliest possible. Last order no.[protected] dated 5th nov 2017
                      Amazon India customer support has been notified about the posted complaint.
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                        khapla
                        from Kolkata, West Bengal
                        Nov 10, 2017
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                        Address: 711227

                        My name is sandip ghosh, 214, rajchandrapur, bally howrah, pin code-711227, west bengal,, india.
                        And my mobile no. Is [protected].
                        I placed one order on 6th september 2017.
                        Gold master airbrush & compressor set : master airbrush brand model g22 airbrushing system with model c16-g gold portable mini airbrush air compressor-the complete set now includes a (Free) how to airbrush
                        Total cost of rs.-10358.00. Paid through debit card.
                        Delivery date was 11 oct. To 4th nov. Carrier: india post (Rf[protected]cn)
                        Order number:[protected]
                        Order placed: 6 sep 2017
                        Order total: rs.10358.00
                        Still i have not got product. Many time i called customer care of amazon.in but nobody assure me. I send mail to seller but not got any information. The do not have any tracking details from india post.
                        I shall be highly thankful to you if you kindly take necessary action against the seller and help me out to get the product as soon as possible or return back my money soon.

                        I am a old customer of amazon, this is the first time i havig upst. Please take action against this issue.

                        Regards sandip ghosh
                        Amazon India customer support has been notified about the posted complaint.
                        Nov 10, 2017
                        Updated by khapla
                        I have not got my product in due delivery date.
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                          Aggarwalmohitbansal
                          from Sirsa, Haryana
                          Nov 10, 2017
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                          Address: Gurdaspur, Punjab, 143505
                          Website: www.amazon.in

                          Sir
                          My order of citra 12w led light pack of 4 with amazon was delievered on 3 novenber. But i have recieved defective product. So i go for replacement and it was done by amazon.
                          They said when pickup of defective product will be recieved by seller, new product will be delievered.
                          From that day they arrange pickup but its not done.
                          I have called them many times, they say that we have submitted your complaint, but no solution is done
                          Sir my replacement order is.[protected]
                          My name mohit aggarwal
                          Registered mobile no [protected]
                          Email id. Mohit. [protected]@gmail.com
                          Courier pickup id. [protected]

                          Please now i want my refund in my bank a/c no - [protected]
                          Bank - state bank of india
                          Name of holder. Mohit aggarwal

                          Please help
                          Amazon India customer support has been notified about the posted complaint.
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                            sudha kiran Kallagunta
                            from Mancheral, Telangana
                            Nov 10, 2017
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                            Hi, i booked ear phones you are showing it will come at 9 nov 2017. But up to now iam not getting. How much time you will take, why you are taking this much of time for small product's. I think you taking more days for on purchase of mobile's or other accessories.
                            I think i will expect exact answer for this question. Please take speed and care of products thank you.
                            Amazon India customer support has been notified about the posted complaint.
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                              DrKhyati Patel
                              from Surat, Gujarat
                              Nov 10, 2017
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                              Address: Anand, Gujarat, 388120

                              Hello,
                              I requested for refund after returning one product to amazon. Amazon representative said that they have refunded amount on 26th september 2017. But i didn't get yet in my bank account. I went to bank directlyand they checked my account details but this refund has never been processed. So how can i get my amount. Amazon also mentioned me reference number of transaction and i asked to my bank for it but there is no such transaction in my account.. This is the first bad experience for too long refund time with amazon. Hope i will get my amount as soon as possible.
                              Thank you.
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                from Gurgaon, Haryana
                                Nov 10, 2017
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                                Address: 122505

                                Dear sir/ma'am,

                                Its a complaint against delivery service done by delivery boy mr. Pawan ([protected]) in sgt university. Its my worst ever experience with your delivery service. I always do shopping from amazon but never experienced such bad experience in all way around. He was talking to me like he is my boss or he seems like giving me order. Its my warning for him plz behave in good way, really ridiculous.

                                My all books i have received here which i have ordered from amazon but this mr. Pawan today didn't handover my last book to my pa. I was in meeting he was calling again and again and saying
                                "madam bahar aa jaiye main kisi or ke hath nahi dunga"...
                                When on a piece of paper i have written my name, my contact no and given in hand of my pa and asked mr. Pawan to give my book in his hand which he did'nt.

                                Its second time i have experienced this man giving me order like bahar aoo or apna parsal le jao.
                                He really don't have basic etiquette to talk.
                                He should see if someone is in meeting and saying i am in meeting give my parsal to my pa but no. This man has made me get scolded in meeting because of calling again and again. Because of this man's calling again and again for parsal for which already my man was there to take i was really came out of meeting which was not acceptable by top management.
                                Kindly teach such type of delivery man that behave in yourself, for this they are getting paid by amazon that go and spoil others day. If they are not capable enough then why doing such job.

                                I am not a student i am also manager training and development, i also teach staff how to deal with customer.

                                I request you to deliver my book for which i have already paid
                                Book name copycat marketing, if i will not be available my authorized person will get it. I dont want anyone's job should go but teach them how to cooperate with customer. Teach them to behave in limit. No order on customer deal in good way. I never shouted at anyone but this man is like ahhh... Worst experience non-cooperative and not understanding anyone critical situation too.

                                I will appreciate your support and cooperation.

                                Regards,
                                Minakshi
                                [protected]
                                Amazon India customer support has been notified about the posted complaint.
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                                  Ar plus
                                  from Roorkee, Uttarakhand
                                  Nov 10, 2017
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                                  Address: 400078
                                  Website: www.amazon.in

                                  All kinds of order require invoice when demanded by buyer. It is not providing valid invoice for mobile recharge done from amazon pay service. It is providing order summery (Fake bill). Upon request neither amazon nor seller provided the proper bill. Agent kindly check consumer law & tax regulation about it. They giving order summer on the name of invoice, which does not states gst and transaction number with details. Tax invasion by calling it digital order and saying we do not provide bill for it. All recharge, internet bill software are digital order. All platform like mobikwik, freecharge, paytm are provides invoice, sample attached. As per the consumer law this is tax evasion both by service provider - facilitator and seller. Amazon is provide mobile reacharge and they call it digital order and do not provide bill.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Anil Singh Raghuvanshi
                                    from Mumbai, Maharashtra
                                    Nov 10, 2017
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                                    Address: Mumbai City, Maharashtra, 400029
                                    Website: www.amazon.in

                                    I had placed an order of above mentioned mobile for my official usage on 16th oct 2017, i wanted to add my company's name in the invoice since the bill is expected to be paid by my company. I had called their customer care team for order cancellation so that i can make alteration in the billing, the agent said you don't need to worry about this, we can alter the billing once your product is in transit but when i received the package i found no changes in that, now amazon's agents are telling we can't do anything about that, instead of giving any solution to this matter, he was offering me 500 rs telling that we can give you this amount as amazon's goodwill.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Nityatripta
                                      from Kolkata, West Bengal
                                      Nov 10, 2017
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                                      Website: www.amazon.in

                                      Amazon india regularly adopting most shrewd & immoral techniques to sell goods from all its categories. (1) amazon claiming, it gives heavy discount (50% to 80%) in the name of "today's deal". (2) in this deal, it's fooling the innocent customers by (A) first, doubling the market rate as item's standard price, then, (B) striking it off and then (C) once again showing the same market rate "as though customer is getting benefit of more than 50% discount".

                                      I have quoted "computer hardware" only as a example.in the attached picture, observe the rates of external hard disks, for instance. Amazon has adopted the same cheating techniques for all its goods without exception. I challenge, anyone may cross-check by visiting the website.
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                                        pmrmani
                                        from Chennai, Tamil Nadu
                                        Nov 10, 2017
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                                        Address: 600042

                                        Mobile order dt 5.10.17. Invoice no:maa 4 360183.
                                        Tn maa[protected] dt 5.10.17. Received on 6.10.17.
                                        Imei: [protected].

                                        Dear sir,
                                        Above phone is not working properly. Not able to send any message.

                                        Not able to receive the phone most of the times. Please send sombody to rectify my problems. Or try to replace the mobile.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Nov 10, 2017
                                        Updated by pmrmani
                                        unabe to use message and phone. Then what is the use in having the phone.

                                        Nov 10, 2017
                                        Updated by pmrmani
                                        Whatelse you want to update ?
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