Amazon India Complaints & Reviews

Above to inform subject / problem…that my amazon account
([protected]@gmail.com) and my order no. Is[protected]) that order is wrong product and till now product is not return and refund my balance. And i’m many time concern with customer care but they every time ignore my phone calls. (One time i talk with a girl she is give a better advice) after i’m wait few days more but my problem is not solve…..
Amazon order date & 07oct2017amount. 624.24 rupes and that amount i’m pay in amazon balance after place my order i have receive in 93.24 rupess promotional gift..in 15oct2017 i pick my order. Order pick distance is 1 km. I check my order i saw my order is wrong placed according i want that same days request to return 16oct2017 promotional gift balance is reduce.
After i concern customer care and would to request to refund my balance in many time calls finally she refund my balance… after 4-5 hours i check my amazone statement i have loss 93.24 rupes and i’m again talk with customer care than ignore my problem and say lie your balance is refunded.. After 24/48 hours till now i’m not refund in my balance and return my order…….
I received a call by delivery boy he say i’m (2.5 km) here you come and give your return product.. What is this i apply door to door service than???
I would request to you please solve my problem as soon as possible….
If you concern my alternate no. Is [protected]
If same problem with you happen with you that what do you do???

Tracking id[protected]. I received the product by afternoon, but just now i received a sms telling that the product could not be delivered. The person who came to deliver has also collected extra money of rupees 100. I tried calling the number i received through sms. But they never considered my complaint. This was highly unprofessional and unexpected of amazon. I need to get back my money and receive the sms as soon as possible....

I have buy a dinning table from amazon website at rs10 under the offer period without any reason its worth approx rs27000 i loss rs5000 due to this because i have agreed to give that dinning table to my frnd at 5000 now i have to return 10000 to him so i want either claim of rs5000 or same dinning table i have i also mailed to them but they didnt replay over that so finally i m come to the conclusion i want the claim my contact details [protected]

I have ordered a princeware container set of 20 pieces from amazon india on 18th october (0rder no[protected]. Till now i haven't received the order, in amazon website it is showing it has been delivered, this is my fourth compliant on amazon in a span of 2 months, amazon list it's trustworthiness, it has proven to be fake in my case, in my previous order history.in future i won't buy any product from amazon. Kindly resolve this issue soon.

Hi sir,

I am narendra. I am a regular customer of amazon. I always got good product from amzon thats why i always buy from amazon. But this time i got defective mobile phone (Nokia 6). I got phone on 26oct 2017. But from 27 oct-2017, phone creating issue and not working properly.. I try to replace this product. But from first day the return windows was closed i also take snap shot. I call many time to amazon customer care but they did not talk properly. Today i talk with tabassum. They told me i need to go to service center. Due to return windows closed issue. I was unable to return it.
I want to replace my phone (Nokia 6) asap.

Ordered on 21 october 2017 order#[protected]

I have purchased 3 nos of 3x samsung galaxy s relay 4g t699 gt 350
On 6th nov ihave received the above items by paying rs 4347.
After opening it was found in one the display is not working
I have to replace the one which was not working
In my orders icould not replace the same
So kindly help me to replace the same

Order no #[protected] dated 1st nov 2017
Company vell-tech v. Tech2016

My email is [protected]@gmail.com

I ordered a jeans from amazon india they 1 day before the delivery date they cancelled the product this is very annoying they showed me a discount so i ordered it in a cheap price they just fool customer by showing them fake deals. They could have told me on the first day that they can't deliver the product at that rate i wouldn't have been so angry and this isn't the first time it's happening to me they have cancelled so many of my orders. All the orders in the photos i have attached were cancelled without any notice.

Sorrysir,

Muje aaj se amazon par koi bhi shopping nahi karunga
Amazon hamesha dikhati kuchh or hai dilewary kuch karti hai

Sir maine jeans magwai thi wo akdam kharab nikali is karan muje bahut bura laga
Me ab kahni bhi amazon ka upyog nahi karunga or apne made amazon ka app bhi uninstall karunga

I didn't like it amazon shoping ltd.
Madan dewasi
[protected]

I had requested for return of a product (Ziyaa women's straight synthetic kurta (Zikucr394-s_pink) on oct 14 2017 which had i bought at amazon (Order #[protected] on oct 6 2017 which was delivered to me on oct 11 2017.

Initially they replied back saying since the order still shows yet to dispatch it will take around 2-4 days time for their team to fix it. Again after the time limit got over when i called them same response. And it goes on the same since then.

Really frustrated with such a response or so called no response from amazon india cs team.

Need this to be sorted out asap.

I am a genuine online customer i have purchared many products online.. This time i was trapped by fake product send to me by amazon... Please help me in getting my refund back.. I have purchasdd shoes from amzaon seller "a2z alpha" and i got my shoes on 25th september.. And on 1st november my nike shoe logo was being coming out.. And i went to authorised nike showroom to inquire abt them.. I visited three nike authorised showroom near me and all three told me that the shoes are not the orignal nike they are fake shoes.. Now amazon is telling they cant help me as the purchase has passed a month and seller is not helping at all as he sold me fake product... Kindly help me.

I have ordered a surprise gift for my friend and paid online through debit card. The delivery agent still demanded money from my friend and she unknowingly paid. This is very wrong amazon is taking double money for a product. Adding to this Its been more than a week now issue is still not resolved.

On 1st november i ordered a product from amazon after few days in got cancel automatically and amazon send this to me

Greetings from amazon.in
This is to inform you that your order[protected] was cancelled as the seller gag wears failed to confirm the shipment.

That's not my problem i just saw the product and orderd it, please help me with that give me my order back

They are doing fraud by using this kind of email id. [protected]@gmail.com. They have taken an amount of 8, 900 from me for uniform security, account opening and courier service. So please i am requesting you to kindly take an strict action on this issue, i have arrange money by facing many difficulties to paying this kind of frauds.

I have got one lesson from this there is no essay way to earn money.

I have ordered the the order #[protected] n. I got the order on 31 st. On same day, i had asked for the return as the product is defective and missing the accessories. I called many times to customer care. I posted on facebook, twitter. But no body is coming to pick up the product. Today, 7 days over and nobody came to pick the product. This is really irritating

Even they blocked my phone number and chat services as well. Attaching the screen shot for the same.

Now i am frustrated. I dont have any option to contact amazon. I am really feeling pressure. I think, amazon does not want to return my money.

Not received the refund amount of 5% with use of hdfc card as per the offer.
I have purchased on 26th September order no[protected]..
Confirm the details why not received yet.
Why not been refunded till date
Tried to contact customer care but unable to reach.
Payment details shown before making the payments and details abt refund but not received anything to date

On oct 15 i purchased a gift card from amazon and while i was entering email id i entered wrong. So i didnot get any gift card. I called customer care and they adviced to cancel the gift card and place new order of gift card. So did I.And they also said you will get refund in 10 days.
Now its been 27 days and still no amy has been refunded.I called serice center twice and also mailed them now they are saying you complant has been resolved.i checked account statement i still not get ant entry of 500 from amazon.

This is what i read today on a blog
Worth reading

To amazon india from a seller (This is posted on facebook)
Look sir we have had it enuf
Point 1... U are bothered only about commision
Point 2... U want to earn through customers true but u want o earn double through your sellers
Point 3... The amazon courier services are # as hell most of the times they dont even reach buyer for delivery of product this has happened many times
We have called customers and they have told us we didnt got a single call from delivery guy. So that qualifies for courier charges and commision lost for seller
Point 4.. The number of orders a seller gets many are fake orders many are rejected coz of your # courier service
Point 5 you call all sellers opting for fba. Then many fba orders are fake and damaged in transit
And u label it as customer damaged.. Sellers loose money on shipping and product is of no use
So overall we are beggars and bloody chu who are selling on portal and yes i admit this today coz thats what the truth is
Point 6
U allow sellers to sell in same listing
U earn ur commison and shipping charges a genuine seller working hard looses it deal
Point 7 u dont accept brand registry stating that its device type and u accept only word type
?? Only ur # team knows why?

And the most important point
Your commision is 20 to 30 percent of the selling price so which is almost near to product actual cost price many times
So if any seller wants to earn through amazon
You have to sell a 100 rupee product at 400rs to actually get profit
And consumers many times you get most of products at double the market price
Hope now we become aware and stop buying from such portals
? Or is this another big scam like the coal scam and other scams in india
{kindly share as much as possible and make people aware of such portals}

Order #[protected]
Date of order placed: 14th october 2017

Amount of order: rs. 1413

Date of return: 24th october 2017.

I have returned all the quantities of the pen order amounting to rs 1413.
They are not refund my money back.
I had soo many conversation via email, call, chat to their customer care executive. They just say that we cannot do anything, refund will be processed by fullfillment centre. And the order has already reached thier fulfillment centre.

They are always saying 5 more business days. Extremely poor service. I dont see the chances of recovery of my money.

Total amount of refund: rs 1413

Return and refund of vaibhav clutch. i want to return this product because the of this clutch is very small. but the courier shop did'nt accept my product to return on given amazon address. i call the amazon customer care and they given near courier number but they also accept my courier .

Job offer me-supervisor

Salary - 22500rs. Pm

Office address - global business parks 9th floor, tower-a, mehrauli road sec-26, gurgaon-122022.

Phone no.[protected], [protected], [protected].

Deposit money-1650+4990+4990=10630 rs.

Deposit date-24th and 26th october 2017.

Account number-[protected].

Account holder name-mr. Rohit.

[protected]@amazonindia2017.in