Amazon India Complaints & Reviews

Order number:[protected]

I ordered floaters from amazon.in yesterday (8 nov), and opted for payment on delivery via card. The delivery person used the card machine which didn't work properly. So, i told him to collect money via cash. As i was about to pay the delivery person, i received an sms from my bank, which said that money had been deducted. The delivery guy refused to hand me my parcel as he had chosen cash in hand, and hadn't received the cash (But it showed received money via cash in his mobile app) nor payment via card. I am really disappointed with your service.

Hi,

I’m jaikiran one of your customer. I just wanted to check how can i replace my defective iphone adapter hence i tired contacting your customer care by researching the entire google or amazon help section but i had no luck. I'm really pissed off due to how hard time i’m facing to contact your customer service. Finally, i ended up contacting just dial to get your customer care number and even they don’t no your available hours, fortunately at the final call i was able to hear the ringing sound the ivrs requested me to confirm my registered mobile number i did it. But i did not expect that even your ivrs would lie stating i’m not pressing the right options. Even i do work an online retail business ‘overstock’ our customer had never faced any issues like to contact, if in case you people are not available should mention it in website. I would kindly request you to please take care this issue from your end and resolve my issue as soon as possible.

Thanks & regards
Jaikiran kumar a

Dear sir,
I have purchased Honor 6X(gold 64 GB) mobile having order no.[protected]. at hte time of order ther is cash back offer on prime membership I have also purchase prime membership on 11 july 2017 for 15% cashback but still date 08/11/2017 I don't get any cashback

Thanks and Regards
Pravin Jadav

My order number[protected]
This item as per tracking and a text message came was received at the courier facility on 30th october and says out for delivery.
Tilll today (8th nov) i have not received.
I am sick of having chats with your customer service which only assures without result.
I had 4 such chats. I can send you the full transcript of the chat
Request you to resolve since it is high value.

Hello,

Order id:[protected]
Just ordered a dslr camera from amazon (Worth rupees of 30, 070). I paid via netbanking. Whe i received the parcel i opened it but found dumbles in it. I complained to amazon on 2 nov for the same, amazon apologised for sending wrong product to me and they asked me to return the same to amazon. I returned the dumbles back. Amazon asked me to contact on 8th of nov which is today, i did the same. Now amazon is refusing to help me out for the same. Their customer team asked me to contact to the legal authorities in india.

Please help me out with this, i paid 30 thousand for the same and now no one is helping me. I have all the relavent proofs for bank statement and the order information.
Please help me.
Thank you,

I have added money to my amazon pay balance rs 6500 on 14 oct 17 for purchasing a redmi 4 phone. When the delivery man came he insisted that amazon pay balance cannot be used as this is cod terms. Hence he forced me to pay the same through my debit card.

I contacted amazon for a refund of rs 6500 for which customer service denied any refund from amazon pay balance as they do not have any such facility to return.

My money is struck there and there is no way to get back my money. Kindly help.

Gangadharan

I was order captcha m5 mobile but u send me 1st time ginger g10 I returned mobile but 2nd time u also dispatch me wrong mobile (whitecherry g20) I am very dosopointed So plz refund my money

Dear Sir,
My order ID is[protected]. Do not deliver the item on time. I ordered on 2nd November, and received a message that they will deliver on 7th November. On 7th November, I get another message that it will payment pending.we couid not deliver as payment was not done.

08 november 2017

Complaint sent to
[protected]@uce.gov, [protected]@cybertopcops.com, [protected]@icann.org, [protected]@apcert.org, [protected]@coldrain.net, [protected]@coldrain.net

Complaint against amazon and godaddy
I have been reporting spam from kraftly.com everyday for weeks.
This is the absurd godaddy response to every complaint.
Amazon acknowledges assistance but my assistance is never used. Amazon email was forwarded to you some hours ago.
Amazon and godaddy should be construed as metastatic cancer on the internet and extradited in wider online interest.

Regards
Dr k chaudhry

Behind this complaint :-
Godaddy : when would you suspend kraftly.com - http://ukmall.net/undigested/spam facebook group : https://www.facebook.com/groups/[protected]/
Kraftly - a perpetual hardcore spammer pumped spam emails forwarded to all police officers in delhi.

Beware of kraftly :-
Recorded autoresponder at 02:37 pm - we are closed at present. Please dial during a working hour.
They purport to be a shopping portal competing well with amazon and flipkart.
Their chat keeps looping back with neha only parroting - no input field for you to type.
Their signup form has some dozen books categories. After you waste time in completing signup,, they tell - sorry we don't sell books
Then they keep pumping emails and phone calls.
You signup as another company, after complete signup, they tell - sorry we don't sell laboratory equipment.
You request removal of accounts.
You continue to receive dozen emails/calls a day from priyanka, shalini, neha, khurana - all promising 3 million customers for your products.
You lodge spam reports with copies to police.
No impact on these ulloo ke pathe, kutte, kameene, hurraamzade.
Ok, you agree to sell garments and shoes.
With your consent your ad is flashed to all your contacts on facebook, twitter, google, instagram.
No possibility of sale. Your friends get annoyed and desert you.
After you send a hundred protest emails, you receive a phone call - aap apna issue bataaeeye. They can't read the issue in your emails because kraftly comprises a tem of born duffers.

26:10:2017
Despite posting extensively across social sites for a week, i received spam emails today, yesterday, and day before. [protected] - in case you can spare some moments, please dial this mobile number and shower
Filthiest abuses.

26:10:2017
Zen registry - you promised to suspend ncdelivery01.com
Today three spam emails so far
Recipients of this report include all delhi police officers. Just review tonnes of complaint on internets : they are duping people
They removed comment and message links from facebook page.

27:10:2017
Today twenty spam emails so far
Received phone call - aap ka issue kya hai?
Aap me se jisko ooper ka issue nahin samajh aaya haath khadaa kare.

28:10:2017
Neha emails - now accept orders 24*7 with our app!

01:11:2017
Email : shortlist these

02:11:2017
Email : aim for these

03:11:2007
Email : trendy additions

04:11:2007
Email : feeling love struck

05:11:2017
Email: cuteness overloaded

06:11:2017
Email : give yourself and your home makeover

07:11:2017
Email : fab feet [two messages]

Sir, i booked a shirt to the amazon.in
By mistake size is change so i called two times costomer representative done my order cancellation. He said to me my order was cancelled but i track my order show on the way

I ordered track pant but amazon cancelled it after 5-6 days stating seller didn’t confirm for shipment
This is unacceptable by amazon as i had two orders
1) gag track pant - 3 qty
2) gag track pant - 1 qty
Amazon cancelled all the orders stating the above reason.
I want compensation for this
Order number is
[protected]-9270719
[protected]-6559521

I ordered for a mobile phone in amazon. I noticed that there is 15% cash back when paid from amazon pay. So i loaded my amazon pay account with my credit card. After that i made payment for my order through amazon pay. Later i came to know that the maximum cash back possible is only inr 150. But due to urgent need for money due to some unforseen circumstances i had to cancel my order and request for refund. Then the funds were refunded to my amazon pay. As i was in an urgent need for money i contacted the customer support and asked them to transfer funds back to my credit card from amazon pay. They were very reluctant to help me out. They said that their policies does not agree. I told them that it is my money and i want it back. Even then they were simply denying the request. Then i told them that for bank account if we want to close the account bank gives our money back to us and in the same way i pleaded them to atleast close my amazon account and give my funds back. They were very adamant and they said that you have to use all your funds by doing shopping and then only you can close your amazon account. This is very cruel of them. I have never expected this kind of services and response from such a company. They are simply jeopardising the lives of their customers. How can a e commerce company deny to give my money back to me??? This is not at all acceptable. If their policies do not agree to serve their customers better then they have to change their policies. Customer first but not policy first. Atleast with last hope to get some kind of assistance i am posting my issue in this forum.

Thanks and regards,
A victim of amazon

Above to inform subject / problem…that my amazon account
([protected]@gmail.com) and my order no. Is[protected]) that order is wrong product and till now product is not return and refund my balance. And i’m many time concern with customer care but they every time ignore my phone calls. (One time i talk with a girl she is give a better advice) after i’m wait few days more but my problem is not solve…..
Amazon order date & 07oct2017amount. 624.24 rupes and that amount i’m pay in amazon balance after place my order i have receive in 93.24 rupess promotional gift..in 15oct2017 i pick my order. Order pick distance is 1 km. I check my order i saw my order is wrong placed according i want that same days request to return 16oct2017 promotional gift balance is reduce.
After i concern customer care and would to request to refund my balance in many time calls finally she refund my balance… after 4-5 hours i check my amazone statement i have loss 93.24 rupes and i’m again talk with customer care than ignore my problem and say lie your balance is refunded.. After 24/48 hours till now i’m not refund in my balance and return my order…….
I received a call by delivery boy he say i’m (2.5 km) here you come and give your return product.. What is this i apply door to door service than???
I would request to you please solve my problem as soon as possible….
If you concern my alternate no. Is [protected]
If same problem with you happen with you that what do you do???

Tracking id[protected]. I received the product by afternoon, but just now i received a sms telling that the product could not be delivered. The person who came to deliver has also collected extra money of rupees 100. I tried calling the number i received through sms. But they never considered my complaint. This was highly unprofessional and unexpected of amazon. I need to get back my money and receive the sms as soon as possible.

I have buy a dinning table from amazon website at rs10 under the offer period without any reason its worth approx rs27000 i loss rs5000 due to this because i have agreed to give that dinning table to my frnd at 5000 now i have to return 10000 to him so i want either claim of rs5000 or same dinning table i have i also mailed to them but they didnt replay over that so finally i m come to the conclusion i want the claim my contact details [protected]

I have ordered a princeware container set of 20 pieces from amazon india on 18th october (0rder no[protected]. Till now i haven't received the order, in amazon website it is showing it has been delivered, this is my fourth compliant on amazon in a span of 2 months, amazon list it's trustworthiness, it has proven to be fake in my case, in my previous order history.in future i won't buy any product from amazon. Kindly resolve this issue soon.

Hi sir,

I am narendra. I am a regular customer of amazon. I always got good product from amzon thats why i always buy from amazon. But this time i got defective mobile phone (Nokia 6). I got phone on 26oct 2017. But from 27 oct-2017, phone creating issue and not working properly.. I try to replace this product. But from first day the return windows was closed i also take snap shot. I call many time to amazon customer care but they did not talk properly. Today i talk with tabassum. They told me i need to go to service center. Due to return windows closed issue. I was unable to return it.
I want to replace my phone (Nokia 6) asap.

Ordered on 21 october 2017 order#[protected]

I have purchased 3 nos of 3x samsung galaxy s relay 4g t699 gt 350
On 6th nov ihave received the above items by paying rs 4347.
After opening it was found in one the display is not working
I have to replace the one which was not working
In my orders icould not replace the same
So kindly help me to replace the same

Order no #[protected] dated 1st nov 2017
Company vell-tech v. Tech2016

My email is [protected]@gmail.com

I ordered a jeans from amazon india they 1 day before the delivery date they cancelled the product this is very annoying they showed me a discount so i ordered it in a cheap price they just fool customer by showing them fake deals. They could have told me on the first day that they can't deliver the product at that rate i wouldn't have been so angry and this isn't the first time it's happening to me they have cancelled so many of my orders. All the orders in the photos i have attached were cancelled without any notice.

Sorrysir,

Muje aaj se amazon par koi bhi shopping nahi karunga
Amazon hamesha dikhati kuchh or hai dilewary kuch karti hai

Sir maine jeans magwai thi wo akdam kharab nikali is karan muje bahut bura laga
Me ab kahni bhi amazon ka upyog nahi karunga or apne made amazon ka app bhi uninstall karunga

I didn't like it amazon shoping ltd.
Madan dewasi
[protected]