Amazon India Complaints & Reviews

I had ordered a cargo shorts from amazon by seeing the picture at product page the colour at picture is sandle at description page it has been mentioned as grey the. After the product cane i had returned it on another day the amazon courier boy came and took the product and said after going to office i will pack and send the you will receive confirmation mail like that i too trusted and gave product to him the i had waited for 10days no refund has been issued by amazon contacted and asked they telling its different product nonamazon product like that if i send a different product na how a courier boy eill take it without checking i asked amazon to show me the pic of product which you received but they refused to show i dont know whatshaplening the. If i contacted they are telling investigation is going on wait for 5days like that only i had returned some of other items to other sellers that too holded by amazon not giving refund for that products too i think they are getting all the product and telling wait wait wait only if the problem happens at a single order na u need to hold refund for that inly know why making all my other orders to be hold for refunds i had been waiting more then 15 days if i requested to contact any higher authority that too they are refusing pls any one help me to ge my money back

I baught an iphone 7 from amazon and i got defective one so they sent me replacment but even replacement was defective so i called them back on 23rd of october n theier customer care excutive told me that they will be sending a technician but even after waitig 3 days thier technicina did not come and then they arranged pick up for next day on 27th pf october but he didnt come and then again they arrange for pick up fo mext day n finally on 28th of ocotber the product has been picked up and they told me it will take max 3-5 busines days to reach it to fcc n then they will initiate the refund and they told me anyhow by 2nd of november it will reach and they will initiate refund but today is 3rd november and they telling product is still in transit n they need more 10 days so i dnt understand what they are doing its really frastrating and even i told them to pull out each n evry call i made n tell them to check that what thier customer excutive promised me n last guy from escaltion team told me that thier each and every excutive gave me wrong information so i dont understand how they working why they giving wrokg information they informed me that product has been reached at chennai on 31st october and even thier fcc is in chennai then why they taking so long to deliver the product at fcc i think amazon is making us fool n they just making money its really annoying its my worst experience with amazon plz improve ur service we are excpecting more from company like amazon

Hi, my name is naren verma. I placed an order with amazon last week form three books. I received only one book that too a wrong one. Checked status only on amazon website, status showed 3 items delivered and were singed for by me (Which is not true at all). I called amazon next day, spoke with one the rep, he confirmed that packages were misplaced and they will fix the issue. The rep promised me that i will get a full refund and as a compensation they will send me all the three books for free.

I called them the next day to confirm the pick up details as i wanted to return the wrong book. This is when i got another surprise from amazon, the rep i spoke with denied any kind of compensation and said we would be refunding your money that's all. I did not expect this kind of service from amazon. They lost me as a customer and will loose more.

Theres a amazon payback https://www.amazon.in/b/ref=br_imp?_encoding=UTF8&node=[protected].
I wasnt sure if this would work if i add online or not so i contacted customer care not once but twice but was given 100% that it will give you pay back but now they are saying that it doesnt work. With the amount i have brought products. They say nothing can be done.
This is total customer fooling.

I ordered Moto G5 S plus from amazon.in but i didn't received the cashback according to the offer. I did make the payment from my credit card just for the casback but i was very disappointed with that.

Kindly give me the 15% cash back

Thank you

Order Id[protected]

Actually i placed an order of moto g5s plus mobile (31 october 2017) and in payment mode amazon deducted my 15k money and after 1 day i got a message like payment unsuccessful but its clearly showing my money moved to amazon account then i asked them regarding this they are telling like i will get back my money 7 th of november really its not a justice

I have ordered the lego power idea book from amazon.in. However amazon could not deliver the product on time in spite taking the guaranteed delivery option. From 4 days the customer service agents are giving me confirmation that it will be delivered by 8pm. I have made arrangements for someone to receive the order. After one week of following them agent told me to cancel the order.
Why would i cancel my order when amazon easy ship is not able to deliver it. They are not anwerable on where any of the courtier. They are irresponsible. It was a gift for someone. And prepaid order. I am very upset with amazon.

Respected team
I have purchased a apple i phone 6 from amazon and unfortunately i need my duplicate bill from amazon to unlock my apple phone. I have tried a lot but amazon is not giving me the details. My regeterd email id is (Ankit2391. [protected]@gmail.com) and my number is [protected] and [protected] so please send my bill in a clear font size which can be readable. I m very thankfull for your cooprative and cunstructive approach. (Thanking you)
Ankit tiger.

Why amazon didn't have the facility of cancelling order after dispatch.
Flipkart is much better than Amazon.
I have cancelled an order in Flipkart at the day of delivery.
Amazon also didn't have a good returning service.
Before I have ordered Mobile Stand and Amazon gave me damaged product
then I replaced it by going to Post Office.
Worst Online Shopping Store ever.

My name is ruhi kumari my bank is state bank of india patna. Date i am purchased cell phone rs 9579 from amazon india. Date 17.10.2017 bt sbi debit card. But sone reason i cancel this cell phone. On 23.10.2017 amazon issue a refund rs.9579. But till date i not recvd refund my bank accounts. Against amazon oder is # [protected]. Then i call amazon customer care no is.[protected]. Pls help us. But he provide reference number:822983 and told go to bank and give charge dispute filling here is i conversation details-dear amazon ji today i am going for bank for dispute charge filling but bank dennie these type of filling and provide bank statement for the period of[protected] to[protected]. I am very upset these thing harping. A am old customer of amazon. So you give my solution and amount credited my a/c order # [protected]. If any format of dispute charge provide me. I am also attached my bank statement. Till date i am not recd my refund rs.9579. So kindly provide proper solution sir. My address is ruhi kumari sheikhpura baily road patna -800014 phone [protected] is my mail. Id is [protected]@gmail.com.. Plz help amzon..

I ordered a samsung galacy j7 nxt from amazon and inside of the box it was rin bar i complained to the executives they said we cant do anything. This is wrong if you take momey you should also be responsible for what is delivered. My order id is[protected]. Please look over my issue any please solve it. Trace it or get the box i recieved and do that fingerprint check but solve my issue.

I had ordered mystique bluetooth selfie stick, isnap x extendable monopod with built-in bluetooth remote shutter for iphone 7/7p/6s/6p/5s, galaxy s5/s6/s7/s8, google, lg, lenovo, vivo, oppo, htc, huawei and more by mystique mall amazon) on 7 october 2017 when i got the order it was broken hence i returned the product and requested to replace the product instead of refund (Because i trusted amazon that they will send good product) but when i got the product for the secnt time it was not working and i was given some used product. Hence i returned the product and asked for the refund. It is along 20 days and i have not received refund till today. I tried calling amazon but no use. I did online chat as well but no use. Just refund my money. I will never shop from amazon. So much irresponsible you guys are. You people don’t understand the value of customer.
Order #[protected]

A Purchase order was placed to Amazon India for MB Magic Bullet Mixer Grinder & Chopper ( Combo 21 pcs Set ) on 23/08/2017 through Internet.
It was delivered at my home on 28/08/2017
& I paid the delivery person Rs.2379/- by cash.
But it was found that some materials were missing.
I complained to Customer Care & they replied me to give replacement.
Hence it was taken back on 30/08/2017.
Returning was confirmed through SMS.
On 13/09/2017, SMS was received that the good materials will be return to me within 3rd October, 2017.
But no materials were sent to me.
On 12/10/2017, I got SMS as :
[ Your order for MB Magic Bullet Mixer Grinder & Chopper ( Combo 21 pcs Set ) is cancelled. If you have already paid, refund will be intiated shortly. Details: http://amzn.in/bKncrK5.]
But no money was refunded by them till date.
I repeatedly tried to talk with Customer Care Officer but failed as there is no option to talk directly to them.
I paid them on cash, so they should also return Rs.2379/- by cash at my home or they should ask to have my account no.
Please help me to recover the amount.

Dear team,
I Purchased a new iPhone from amazon on big billion day and I got a faulty device it’s when I relaized that it’s 17 days over and I call to amazon so they and mail regarding this so I dropped a mail than they told me same will be support only for 10 days after this this we will not replace.

And Apple is telling they will repaired.

Please I need my refund amount amazon sell me a faulty device and this is 3D issue.
Some time the speaker is misbehave still now I am chasing with amazon for the same.
Kindly help me out.

I am order more than 20+ product daily for my business purpose..

The amazon madurai courier team send products daily for past 1 months..

But for last 1 week... Amazon madurai courier team cancel all of my courier and send back to amazon..

It leads to order via other flatform like flipkart.com

And i asked reason for cancel in madurai amazon courier team, while i am contacting madurai amazon courier they told i am ordering product for my business that's why they cancel all of my products and send back to seller.. Also i sent return for few times.. Due to return they told that send back all of order to amazon..

Amazon madurai courier cheat amazon.. And update wrong statement and send courier back

And also update status like undeliverable address.

But i have create another amazon account and order using my wife name in same address and also order same products in my account..

Madurai amazon courier team cancel only my products and send back to seller..

But they didn't cancel my wife products..

Look like amazon madurai courier team is not good.. And that manager update wrong status..

And amazon will allow to order products for business..

But courier team cancel my products...

Nearly

120+ products cancel by madurai amazon courier team and send back to seller.

Please take serious action to madurai amazon courier team, and don't allow that in future..

If you allow means,

It leads to order products to some other website like flipkart.com snapdeal.com

Because madurai amazon courier is not good..

This is very urgent. My card is being charged rs. 711 to rs. 719 every month for an amazon prime membership that i have not subscribed to. This is very serious. I am being charged for a service that i have not asked for. The first time i was charged rs. 719 on 2nd october on my credit card. Once more, i was charged rs. 711 on my credit card on 2nd november. Request you to look into it immediatly and contact me.

[protected]

I booked lee mens jeans on 7 oct 2017, my order no is[protected], my order deliverd sucessfully on 16 oct 2017, but i got some fitting problem, than i send request return my orde on17 oct 2017, my return pickup from amazon has been registered for 21 oct 2017, but i got message on 22 oct 2017 for amazon has been cancelled my return pickup request, i am still waiting for return my order,

The delivery of my order was done in a unprofessional manner even without obtaining the receipt signature, not only that without informing me about the arrival and delivery of the item the delivery agent just left the item at the security.

I orders Lenovo k8 note. There is an offer if I purchase phone from Amazon pay balance then I will receive 15% cashbacks after 21 days of purchasing date. But i found that no amount is refunded in my Amazon pay balance. I request you to refund my amount and call me once. I will be highly obliged.

I m ankit2391.[protected]@gmail.com. My registered mobile number is [protected] . I personally request you to convey a duplicate bill to me so that I can unlock my iPhone. My alternative number is [protected].