Amazon India Complaints & Reviews

I have purchased a saffire's
Baby's playmat gym made of non toxic materials for rs.1499.00 on[protected]. Also return the same product on[protected] due to the product not matched with the description given in the amazon website. But i am unable to track whether concern company obtained the returned product or not and still my amount not refunded to my account. Please help me to get credit of amount for the returned product.

Dear amazon,
As per my complaint subject the order that i given is Undelivered and it happened twice and thank you for wasting my time and money, i want my money back as soon as possible

Dear sir
I have purchased a mobile redmi 4
My order no is 171_[protected]
Purchased date 24.09.2017
There was cash back of 1000 by using hdfc debit card but i did not received till now.

Rohit gupta
No [protected]

Hello,
I bought amazon prime by paying rs499 using amazon gift card.
But i should be getting rs250 cash back. Which i have not received yet.
My account name : [protected]@gmail.com

Dear sir/madam,

I am writing to express my dissatisfaction with my recently purchase from website (Amazon.in). I have recently purchased a mobile phone (Brand: motorola and modal no: moto g5s plus) from website (Amazon.in), my tracking no:[protected]. My parcel is not arriving till date, unfortunately there is some issue with my parcel.

Firstly, the commit delivery date is 07.10.2017 before 11:00 am. I get prime member service. But not arrived then contact with amazon executive (Customer care center) that told me we are send request our currier team, and within 24 hr we are deliver.

I am continually contact with amazon executive, but still not found my parcel. And any updates.

I look forward to your reply and a resolution to my problem. Other wise return my money as soon as possible.

Thank you for your time and consideration. I look forward to your services.

Yours faithfully,
Shashi kant kumar
[protected]

I had ordered a mobile which has not specified anything about it. It is sold by amazon. After receiving i found there is no internal memory not even to receive a 50 kb file of contacts. I cannot waste my time typing 1000 contacts. As per order details i can return it before 23 oct. But they disabled my option in app. And when i asked them through mail they replied that i cannot return because they changed policies. If they change policies they should mention return is not there. But return is there till 23 oct 2017. After lots of arguments finally they accepted to take return. And what they did is they have given my friends name and address for return. They are not even in a position to change address before delivery of product but these great people now directly changed entire return details to my friend address and her name. So i mailed them again you genious people how can my friend in kolkata return a phone which i took today in bangalore. Then they changed address. I got a return slip as friday 13th 0ct will be return date but they again called my friend and confused her about the order. Irritated her. And also i cancelled my plans for that day waiting for this guys. But they have not turned up. Actually i planned for vacation. For giving this i stayed at my place on saturday and sunday because that order has to be picked on friday. They have not even informed me the status of return. On 18th they changed status to todays date. They have changed all return details date and time. Amazon wasted lots of my time. I want to sue amazon for this.

I have ordered two kurtis but have not received them. It has been more than one week since i have ordered it. I have also written a complaint 3 days back but have received no response. I kindly request you to take this matter into hands.

Dear sir,

Through amazon shaping i purchased nakoda creation febrics. That cost will be 169. But when i orderd amazon they given time to send 16 sept to 21sept but it was not reached correct date. After that i have called them and told them to i don't need this product please cancel product. Because it was too late. Then i called 10 times for cancel and refund purpose but till now they r not giving amount and they r telling and diverting matter.

I placed an order for one plus 5 phone on amazon india website on monday 16 october 2017 /[protected], as per the amazon.in website i paid additional 150 rs for early delivery. The delivery date was 17th oct 2017, before 11am. Its been a day still the product has not been delivered and when i call amazon customer service they are saying that product has gone to wrong delivery vendor. Even they rudely disconnected my call while having conversation. And i am not able to cancel the order as of today also not get it delivered on different address.

Sir my name ia sunil dhakad my ac no is [protected] and rs - 2667.80 diduct for amazon seller repay but this amount is note done by me othpg[protected] please provide information about this
My contact number is [protected]

I had ordered iphone se at rs 17, 999 it was a deal price. However at the time of booking i gave a wrong address, i realized it and called the customer service right away who assured me that the shippment will be now diverted to the correct address. I followed up thrice just to make sure that the shippment is directed, however still it got delivered to the wrong address where i couldn't accept as i was supposed to give exchange phone.

Now after the courier guy returned the parcel back to the seller and after my escalations, amazon decided to process the refund on priority so that i can again place the order. However now the same phone costs rs 21, 999.00, is it fare for me to be charged 4k more for the same product which was not delivered to the right address for a no fault of mine?

Also when i spoke before and asked them not to refund but send the package again the customer service refused. Now the same customer service says if the refund wouldn't have been processed we would have delivered the package at the same price. This is not giving resolutions.

I would request you to please let me buy the product at the same original price

Never seen such a pathetic services lyk amazon they wil never deliver the products on tym even after paying the extra charges. I have ordered this product as a diwali gift and now they are telling me they wil deliver after diwali. Never gonna purchase anything on amazon. My product was delivered to me by 17 oct 2017 by 8:00pm now they are telling it wil take 48 hrs. Wat the hell is that response

As i ordered two times of redmi 4 mobile but both the times ordered was cancelled due to device damage and address not found and both times ordered was succeed and i purchase this product where amazon have offered 10% discount after this i am ok with that but they are saying offer was complete than how can it will be possible with amazon if device is damage than return with same product with same prize if it charge actuaal prize where i purchase this at offer time...

My concern is i need this product at same prize where i purchase and same payement done from my side so please conclude this other wise i am going higher and raise case at consumer forum, it was not matter of money it was the cheating done with me i am not able to seen any of the other site doing this... So please do needful.

First order id :[protected]
Second order id :[protected]

Thanks.

Hi,

To whom so ever it may concern.

This is regarding my recent purchase for one plus 3t at a discounted pricing.
I order one plus 3t phone on 7th october 2017 and received the shipment on 10th october 2017, however, the product received the original one plus 3t box was a cheap micro key phone. I did raise a refund request for the same 15 mins after receiving this product. I was promised that this will be taken care of in next 5 business days and was asked to call you (Amazon customer service) on tuesday which i did as i am bit concerned about my 26k rupees on stake and here i am, i received the same response informing we will get an update today by the end of the day hence you contact us again tomorrow, which again i did and received the same response that our investigation team has not updated the details hence request you to call us back again in 48hrs.

I don't give a damn! About your investigation, i as a consumer trust such an online portal and pay rs. 26000, i expect you guys to deliver the correct product intact.

Order#[protected]

Note: i had submitted all sorts of proof as requested by the rep on the first day of my interaction with amazon rep, to [protected]@amazon.in

I request you to refund my money back and/or sent the replacement order asap without any delay.

Hello,
I have purchased a mac-book air 13.3 inch at[protected]. But expiration date in the warranty card of my device is shown 29-aug-2018. And 90 days telephone technical support is also expired.
I have contact amazon many times. But they give me always fake promise that my issue will be solved within 2 days. I want right warranty card.

Hi,

Order no ;[protected] on 15-oct-2017

We ordered redmi 4 mobile for my dad. We received a defective product in exchange of a properly working phone yureka mobile. Touch of redmi 4 mobile we received is completely pathetic n not working. We still are unable to get it returned or replaced.

They are not ready to refund money in bank and are adamant that if refund is processed, it will be through pay balance' my 9500/- are stuck with amazon

On wednesday my friend ordered a couple of bras for me from amazon to be delivered at Chandigarh.The brand is “lovable-confi 36” MRP of which is rs.495 each.But they have charged rs.599 for each bra i.e. Rs.1198 for 2 bras.So the amazon has charged Rs.208 over the MRP of the poduct which is illegal.This is not only illegal but also unfair trade practices in which many sellers are indulged.But this concerns me alot.Before I move the consumer redressal forum for this issue, I think its feasible to bring it to the notice of Amazon and to try and resolve it here and now.

I ordered lg q6 for my sister and product delivered on 7th oct but dat was wrong product, so they told me to wait for 3-5days working days and i waited, den also i didn't get any info. After 2-2 days m doing follow up wit dem but not yet delivered. Then i spoke wit ur so called escalation guy rajat regarding my wrong product, he told dat i hv to wait till 23rd oct and dere was some noise of his colleagues "aram se, aram se".
If 2day is ur bday and u order cake for 11pm but he deliver you tomorrow 11pm, will u accept dat??
Aur kya drama hai 2mins hold, 2mins hold kar k 30mins kha jaate ho, n wo. Call disconnect kaise kiya bina solution k?
I need resolution within 2ys, n u ate my time so i want token of apology also.

I book a mobile phone on dated 16/10/2017 with 100/- Rs extra payment for one day delivery but i did not received my package today upto 10.00PM. I continuously followup with your customer executive at 6.00PM but no body give me any satisfactory answer. Tell me what is the use of your express services.

Order placed before 20 days was cancelled without any prior notice and 20 days they were using my money and taking interest and they do it to many customers to make it as an additional profit