Amazon India Complaints & Reviews

I have ordered moto g5s plus on 17.10.2017. Guaranteed date of delivery was on 18.10.2017 up to 8 p. M. However i have not received product yet.

Today's morning that is on 19.10.2017 i have received a number saying delivery will be done with a contact number [protected]. Where by person has clearly said that my product is reached but still not packed.

I have to leave for outstations and and i have not product delivered yet besides message given by amazon from 18.10.2017 was product has been out for delivery so purposely product is delayed and despite accepting a delay even after requesting to deliver before certain time courier guy have clearly refused saying it's not possible
For him to deliver the product.

I have received seal broken mobile box...following with your customer care last 4 to 5 days but still no update on this..

Regards
PRAVIN
M-[protected]

Dear sir/madam, i have ordered an nova nht 1075 titanium blades trimmer (Black) on 18th september 2017 from https://www.amazon.in. i have recieved the item a week later. I have found that some components are missing in the package and i had initiated a replacement of the product. So far i have not received the product till date. But in my amazon profile, it showing that order has been delivered on oct 7th 2017. It is showing that i have signed it and took the product, but i didn't do so. I mailed amazon and tried to reach them on cal. But there is no proper response. So please kindly help me either in delivery of product or refund of money. Thanks for your kind consideration.

Hello sir
I am just writing this because i placed an order with amazon and i got my product on time but when i saw it was not good as i expected and it was damaged product. What happend next when i am calling them they are denying to refund the amount they are saying i can only give you my own card which is (Amazon card) that only can use on amazon only. I paid the amount in cash because i dont have bank account and now they are denying to return my money. Just requesting you to help me in this and please find the below mentioned details that i made with amazon india.
Amount i paid : 800.00rs
Contact number : +91 [protected], [protected]
Email address :[protected]@gmail.com

Sir, or madam
Order date
14-Oct-2017
Order no. #
[protected]
Name. Altaf shaikh

mene samsung on5 pro mobile order kiya tha 14/10/2017 ko SBI ke 10% cash back on cash on delivery offer pe or courier man delivery karne 17/10/2017 ko aaya tha 2 teenage ladke the 15 se 17 saal ki umar ke lekin unhone card swipe machine nahi laye the mene unhe kaha ke mujhe card se payment karni hai offer hai isliye un ladko ne meri baat phone par unke boss jisne unhe parsol delivery karne bheja tha mere pas us ladke ka phone number or naam AKASH [protected] hai AKASH ne mujhse phone pe kaha ke mere pass card swipe machine nahi hai or me parsol kal machine ke saath bhijva sakta hu kya aap ko chalega...? mene kaha thik hai lekin kal parsol pakka bhijva dena usne kaha thik hai me pakka bhijva duga
or aaj 18/10/17 ko mene use call kiya to usne kaha aap ka parsol koi or delivery man lekar aane wala hai mene wait kiya 12:32 pm mujhe message aaya ke package seller ko return kar diya gaya hai
Sir mene amazon ko bhi contact kiya hu unhone mujhse kaha hai hum koshish karege par sir aap 100% meri help kar sakte ho

sir meri help kijiye or mujhe mera parsol return kijiye kyu ke me dubara order nahi kar sakta hu offer khatam hogaya hai or 1000 rs zyada me nahi de pauga mujhe mera parsol return chahiye meri madad kijiye

shukriya
altaf shaikh
[protected]

I had ordered a trolley bag from amazon. Since they gave an extra 10% cash back if we pay by pay balance, i recharged my amazon pay balance and used it. Then i didn't like the bag and decided to give it back. I wanted to order another. Before placing the second order i asked the customer service team whether they can give the refund in my bank and not as pay balance. The girl name bhuvaneshwari said that the refund will be given in pay balance but later on she will transfer it to my bank. I asked her twice if she is sure she can do it, she said yes not to worry. But the very next day the other customer service guy said it is not possible and they cannot make a refund to my bank account. When i said they had promised he said he can't do anything. The girl made a false promise

I have purchased a saffire's
Baby's playmat gym made of non toxic materials for rs.1499.00 on[protected]. Also return the same product on[protected] due to the product not matched with the description given in the amazon website. But i am unable to track whether concern company obtained the returned product or not and still my amount not refunded to my account. Please help me to get credit of amount for the returned product.

Dear amazon,
As per my complaint subject the order that i given is Undelivered and it happened twice and thank you for wasting my time and money, i want my money back as soon as possible

Dear sir
I have purchased a mobile redmi 4
My order no is 171_[protected]
Purchased date 24.09.2017
There was cash back of 1000 by using hdfc debit card but i did not received till now.

Rohit gupta
No [protected]

Hello,
I bought amazon prime by paying rs499 using amazon gift card.
But i should be getting rs250 cash back. Which i have not received yet.
My account name : [protected]@gmail.com

Dear sir/madam,

I am writing to express my dissatisfaction with my recently purchase from website (Amazon.in). I have recently purchased a mobile phone (Brand: motorola and modal no: moto g5s plus) from website (Amazon.in), my tracking no:[protected]. My parcel is not arriving till date, unfortunately there is some issue with my parcel.

Firstly, the commit delivery date is 07.10.2017 before 11:00 am. I get prime member service. But not arrived then contact with amazon executive (Customer care center) that told me we are send request our currier team, and within 24 hr we are deliver.

I am continually contact with amazon executive, but still not found my parcel. And any updates.

I look forward to your reply and a resolution to my problem. Other wise return my money as soon as possible.

Thank you for your time and consideration. I look forward to your services.

Yours faithfully,
Shashi kant kumar
[protected]

I had ordered a mobile which has not specified anything about it. It is sold by amazon. After receiving i found there is no internal memory not even to receive a 50 kb file of contacts. I cannot waste my time typing 1000 contacts. As per order details i can return it before 23 oct. But they disabled my option in app. And when i asked them through mail they replied that i cannot return because they changed policies. If they change policies they should mention return is not there. But return is there till 23 oct 2017. After lots of arguments finally they accepted to take return. And what they did is they have given my friends name and address for return. They are not even in a position to change address before delivery of product but these great people now directly changed entire return details to my friend address and her name. So i mailed them again you genious people how can my friend in kolkata return a phone which i took today in bangalore. Then they changed address. I got a return slip as friday 13th 0ct will be return date but they again called my friend and confused her about the order. Irritated her. And also i cancelled my plans for that day waiting for this guys. But they have not turned up. Actually i planned for vacation. For giving this i stayed at my place on saturday and sunday because that order has to be picked on friday. They have not even informed me the status of return. On 18th they changed status to todays date. They have changed all return details date and time. Amazon wasted lots of my time. I want to sue amazon for this.

I have ordered two kurtis but have not received them. It has been more than one week since i have ordered it. I have also written a complaint 3 days back but have received no response. I kindly request you to take this matter into hands.

Dear sir,

Through amazon shaping i purchased nakoda creation febrics. That cost will be 169. But when i orderd amazon they given time to send 16 sept to 21sept but it was not reached correct date. After that i have called them and told them to i don't need this product please cancel product. Because it was too late. Then i called 10 times for cancel and refund purpose but till now they r not giving amount and they r telling and diverting matter.

I placed an order for one plus 5 phone on amazon india website on monday 16 october 2017 /[protected], as per the amazon.in website i paid additional 150 rs for early delivery. The delivery date was 17th oct 2017, before 11am. Its been a day still the product has not been delivered and when i call amazon customer service they are saying that product has gone to wrong delivery vendor. Even they rudely disconnected my call while having conversation. And i am not able to cancel the order as of today also not get it delivered on different address.

Sir my name ia sunil dhakad my ac no is [protected] and rs - 2667.80 diduct for amazon seller repay but this amount is note done by me othpg[protected] please provide information about this
My contact number is [protected]

I had ordered iphone se at rs 17, 999 it was a deal price. However at the time of booking i gave a wrong address, i realized it and called the customer service right away who assured me that the shippment will be now diverted to the correct address. I followed up thrice just to make sure that the shippment is directed, however still it got delivered to the wrong address where i couldn't accept as i was supposed to give exchange phone.

Now after the courier guy returned the parcel back to the seller and after my escalations, amazon decided to process the refund on priority so that i can again place the order. However now the same phone costs rs 21, 999.00, is it fare for me to be charged 4k more for the same product which was not delivered to the right address for a no fault of mine?

Also when i spoke before and asked them not to refund but send the package again the customer service refused. Now the same customer service says if the refund wouldn't have been processed we would have delivered the package at the same price. This is not giving resolutions.

I would request you to please let me buy the product at the same original price

Never seen such a pathetic services lyk amazon they wil never deliver the products on tym even after paying the extra charges. I have ordered this product as a diwali gift and now they are telling me they wil deliver after diwali. Never gonna purchase anything on amazon. My product was delivered to me by 17 oct 2017 by 8:00pm now they are telling it wil take 48 hrs. Wat the hell is that response

As i ordered two times of redmi 4 mobile but both the times ordered was cancelled due to device damage and address not found and both times ordered was succeed and i purchase this product where amazon have offered 10% discount after this i am ok with that but they are saying offer was complete than how can it will be possible with amazon if device is damage than return with same product with same prize if it charge actuaal prize where i purchase this at offer time...

My concern is i need this product at same prize where i purchase and same payement done from my side so please conclude this other wise i am going higher and raise case at consumer forum, it was not matter of money it was the cheating done with me i am not able to seen any of the other site doing this... So please do needful.

First order id :[protected]
Second order id :[protected]

Thanks.

Hi,

To whom so ever it may concern.

This is regarding my recent purchase for one plus 3t at a discounted pricing.
I order one plus 3t phone on 7th october 2017 and received the shipment on 10th october 2017, however, the product received the original one plus 3t box was a cheap micro key phone. I did raise a refund request for the same 15 mins after receiving this product. I was promised that this will be taken care of in next 5 business days and was asked to call you (Amazon customer service) on tuesday which i did as i am bit concerned about my 26k rupees on stake and here i am, i received the same response informing we will get an update today by the end of the day hence you contact us again tomorrow, which again i did and received the same response that our investigation team has not updated the details hence request you to call us back again in 48hrs.

I don't give a damn! About your investigation, i as a consumer trust such an online portal and pay rs. 26000, i expect you guys to deliver the correct product intact.

Order#[protected]

Note: i had submitted all sorts of proof as requested by the rep on the first day of my interaction with amazon rep, to [protected]@amazon.in

I request you to refund my money back and/or sent the replacement order asap without any delay.