Amazon India Complaints & Reviews

Dear sir,

I have ordered a saree for mother on occasion of diwali but last date was 16 oct 17 and yet saree is not delivered and status on app shows its delivered on 15th oct 17.

4 times i contacted customer care but they are in mood of helping i think.

Registed no-[protected]
Product-174sj530_black and white

सर
Yunikase mi redmi 4 / xiaomi redmi 4 / redmi 4 / mi 4 / redmi4 / mi4 (Combo offer) all sides protection "360 degree" sleek rubberised matte hard case का एक टैम्पर ग्लास और बैक कवर बुक किया था और प्जो रोडक्ट दिख रहा था वो प्रोडक्ट नही आया कुछ और ही आया जो रेड्मी 4 का था ही नही तो मैंने उसको वापस कराया दिया जिस कोरिअर से आया था ब्लू डार्ट से मेरे पास कोरिअर आया था मैंने वापस करवा दिया पर मैं जब ट्रैकिंग आई से चेक किया तो कोरिअर वाराणसी में ही दिख रहा था और उसे देलही जाना था पर अभी तक नही पंहुचा और मेरा रिफंड अभी तक आया नही जिसकी ट्रैकिंग आई डी ये है [protected] और ये 18/08/2017 को मेरे यहाँ से पिक अप हुआ था मेरे यहाँ जो पिक अप करने वाले लड़के का नाम प्रिंस कुमार मौर्या है जीसका कांटेक्ट नं० [protected] है

I have paid extra bucks for my order ending[protected] on amazon for early delivery but not i get the timely delivery of my order but also i haven't received my parcel yet also niether the seller is providing the tracking details nor responding to the mails or calls.
Majorly unsatisfied with the seller as well as amazon customer services.
The sellers name is professional courier services.

I had purchased a yi 88012 action camera from amazon india. Below are the details of the order. Am also attaching order detail.

Order no:[protected]
Order date: 14-sep-2017

I am unable to uise the product since it is not coming on.
I had also purchsed original xiaomi yi action camera water proofing case & accessories & invested @ 7000/= for the same.

However the camera is not coming on & i had called amazon india, the executive just did not bother to log a complaint & instead asked me contact xiaomi india - yi camera division, upon contacting xiaomi they said they dont provide service as they dont sell the product.

I fail to understand how a company is fooling customers saying that the product carries warranty & then refuse.

Can you please let me know the process to legally file a case against amazon india, so that i can get a refund / replacement of the product from amazon india.

It is disgusting to say that inspite of buying so many products from them, they are not providing service to their valued customers when the product is genuinely defective.

Daniel
[protected] / [protected]
[protected]@gmail.com
[protected]@hotmail.com

My order[protected] as said delivered to the customer directly and signed by me, which is totally false. And in other letter it is said address is not traceable. If it said i have signed, may be local agent has forged my signature, for which i will book a complaint. And if it is said address is not traceable. Pl. Return my money. The product have been return by balaghat agent on 2.10.2017. I also have complaint through customer care, complaint id 32550994 please refund my money

Dear sir/madam i just want to know that is there any rule of making payment by credit or debit card.while taking delivery. Please confirm.
Adit Kushwaha
[protected]
Bill No. TG-HYD[protected]
Dated :[protected]

I purchased one mobile (Redmi) through credit card. First we selected emi option, then after we pay full amount through credit card. But monthly amazon collected loan interest amortization charge around rs 250 to 300. I made conversation through phone call and email but i don't get proper reply. Please kindly help me for the above matter. Kindly refund the amount at the earliest.

My order[protected] as said delivered to the customer directly and signed by me, which is totally false. And in other letter it is said address is not traceable. If it said i have signed, may be local agent has forged my signature, for which i will book a complaint. And if it is said address is not traceable, on 15th and 16th i have received product from amazon to same address. If you could not deliver the product, pl. Return my money. Next time i will order only on cod.

My order numbers are[protected] and[protected]. I ordered five items in total on 4th of october 2017. Deadline for delivery was 10th of october 2017. On 10th of october amazon updated status of my order as delivered but the items were not delivered to me neither they were delivered to anyone in my neighbourhood. I immediately mailed to them. They assured me of solving the issue by 13th of october 2017. When i mailed them on 13th they said kindly wait till 16th as order is for large amount. On 16th of october they are providing me refund for black ice
[protected] of rs.175. My orders were for more than 6000 and they are providing me refund for an order which is not mine. What will i do with this paltry amount? They are making fool of me from the last six days. You are hereby requested to teach these looters a lesson.

Ordered 2items Wild Horn Men Black Genuine Leather Wallet Gift Set Combo (two number)under order No.[protected] on06.10.2017for Rs.1558.But only single item received on16.10.2017through Delivery courier service, snapshot has been attached for your reference.My contact number is +91-[protected], [protected]@rediffmail.com.

There is a issue with my refund amount from amazon. It is checked by the amazon customer care and the details which is given by the amazon can confirm that the refund has been successfully processed from their side on 09-oct-17. But the refund amount of rs 1539 is not credited to my bank account. Refund reference # 74332747282728108083432. Please take necessary steps to locate as well as refund to my 1539 rupees to my bank account.

Amazon has given my expensive phone to aramex courier for delivery. Escalations from amazon are not reaching aramex (As confirmed from aramex customer care).
False reasons are being given to not deliver the package like "address is not correct" even though i get packages on this address frequently.
Amazon is not able to resolve the issue & the delivery has already been delayed than promised date. (Amazon order id:[protected].
Amazon can contact me on my registered mobile/email to resolve the issue and get item delivered today.

I brought lenovo k6 power (Grey-3gb ram) (32gb rom) phone on amazon on 3rd september. Deliver product on time that mobile is not working properly it get switch off automatically and never start again. So i replaced that with amazon. New mobile received on 18th sep. But that mobile also hang every time. I am not able to pick up phone. So requested for return on amazon.

Amazon people not taking responsibility to return back to seller. They say u personally send back to seller. If amazon provide door step delivery then they should arrange pick up also for faulty products.

Unnecessary i suffering of huge loss. Please arrange pickup for order order #[protected]

Firstly i ordered a oppo f1s back cover. Cod. After recoving it. I find that product was not look like what was in pic. And i m also find that. Product is defective. Then. I go for exchange order. After that. I received totally different back cover. Which is not a back cover of oppo f1s. I pay for it. But i didn't get right product. And also some of the customer care executive call me. And requesting me to remove the comments. And the. Cheated on me. And removed the review

Hello, i am doing some foot work for my two boys who sell on amazon! They have hit a dead end with the issue they are having and amazon is holding 30, 000 dollars of their money! The issue is a misunderstanding and i am trying to help them get in touch with someone who could escalate the issue for them. They love selling through amazon but hit a bumpy road accidentally and cant seem to get anyone to help them get their money resotred: (Can you help us?
Thanks, stacy

Today morning i ordered three items namely, 1. Saby food instant yeast costs 100 gm. Rs. 99, 2. Debelle fairness cream offer pack of 50 gm each costs 380, and 3. Organic henna powder pack of two (100×2) costs 180, total costs
659, i have'nt received confirmation yet. Still they are in the carts. Please check.

Salam chanu sarjulata, imphal, manipur, india.

I bought the mobile extended warranty plan for 1 year from amazon, it's been 11 days and i have not received the order till yet, further the status of the order is showing as delivered to me and signed by me.

I have called many times on customer care no., every time they are saying that please wait for 2 another days, when i am saying that please cancel my order and return my amount then they are saying that it is impossible, because the status of the order is showing as delivered.

It is highly unprofessional and it seems that amazon is now cheating the customers by receiving the payment from them and then neglecting the customers.

Order id : order #[protected]

Ritesh

I was bought a nikon dslr camera order id is[protected] and after received my order and then open i was shocked it was real juice packet and then i was contacted and tell whole story but amazon executive not give me orignal result i am not belong a rich family can you please help me this issue because it's first time occur i request you please help me.
Thanking you.

I had returned this item order no[protected] jockey women's cotton padded active bra and jockey women's cotton padded active bra, and it is showing refund is completed but till today 16 oct 17 refund has not been completed plz chk n inform i i have not received the money, plz do the needfull earliest
Mob [protected]

On dated 10th oct 2017 I ordered a anarkali ready made for women.which order no#[protected].but due to material defective it is return back.Delivered this material as early as possible.