Amazon India Complaints & Reviews

I have ordered red tape formal shoes and cost is 1399rs after discount. I haven't picked up the order right now but amazon india send me msg on 8cot 2017 this order has delivered and updated on amazon app your has been delivered but reality is that product not delivered at my home... I called customer care service but they are told we will refund your payment but i want my product... So please tell what can i do...

I have received a message saying 9:52 am package was handed directly to customer the delivery receipt was signed by surya kalaÂ

While in reality i have had no package delivered to me.Â

Wheat is my product

I was prepaid on this order

Make action to delivery quickly this order is indian heritage, art and culture book its very urgent

Order details

Order date
07-oct-2017
Order #
[protected]
Order total
276.00 (1 item)

Courier
Amazon transportation services
Tracking #
[protected]

Order #[protected]

Woodland men's camel leather sneakers - 10 uk/india (44 eu)

I returned the item and refund was initiated on oct 3, 2017 for rs.2, 076.00 and i was told to wait for 12 hours to get the amount credit in your amazon pay. However, i haven't receive my my money yet

My chats are getting disconnecting by saying we won't be able to help you further.
I am getting wrong timeline in calls and i talked to supervisor aamir over the call and he was supposed to call me back but i neither received my money back nor a call back from a manager.

It's almost 11 days now and amount i never received the money back to my amazon pay yet.

I am not going to wait any more.

I will file a case against consumer forum by tomorrow morning itself and mentioning all the stuff which went wrong.

I ordered this item on 28th and after half an hour i realized that i could order better shoes so i requested to cancel this item. However, you guys were unable to do so as it went to shipping process and you guys told that you were taking follow up for that and once the order will ship out you guys will cancel the order and refund me.

Unfortunately, when i was not in my home item got delivered to me.

I was told to return the package and get the refund

Now i am asking my money
You guys are saying round and round.

This is something not acceptable and every point of contact i get a new time to wait why?

I just need my money that's it.

I have orders buwch men's black formal shoe - 8 uk
Vide order#[protected] on 28 september 2017 and gave a estimate time of delivery is between 10-11 of october but today i track my order i found false statement in status i. E package was handed directly to customer the delivery receipt was signed by rk fashion & designs.

The reality is that nobody can call me for delivery of my package main thing is that package is on cod basis i am not giving any payment for the package so where the package is gone...???

This is the case of fraud (420)

Reply me where is my package
Harish verma
[protected]

Sir maine amazon se 8 oct 2017 ko beyond 10. Or g 3gb 32gb black collar k phone liya that lekin mera order cancel ho gya toh amazon wala no meri balance refund kar diya refund ref no[protected] hai jo ki 8 oct ko hi amozon n refund kr diya bolo 3to5 business day mein aajyaga jo ki last date 13oct 2017 hona that per bank account mein add nhi huwa ha aap se annurohad h ki aap add karwa da

Why he deleverd canclled product???
My watch Man take it and gave me tonight
On cover it was written 32gb memory card but in pack it was 4gb
mf.igave him total 449/-
i need 32gb card or money back
so plss cumstor care help us...

Hi team

Kindly reattempt the order as soon as possible. I was unable to pick the call when the fse was calling. I called him back and asked for reattempt, however the same was not done because his shift was over. I have paid for the same day delivery however, i have not received my order till now. Kindly help me with this. And try to reattempt before 6 30. If it is not possible for today then refund me the amount.

First i received different product which order id number is[protected]. After that i received a damaged product which have order id[protected]. After the conversation amazon said they gave refund after the pickup (Pick up tracking id is[protected] at 14/09/2017. They took product to me and they didn't gave me any refund. They make me fool all the time they said please wait 24-48 hrs after the time duration they said same lime to me and they took 1 month and still they didn't gave me any refund. Last they send me mail on 10 oct after that they said same line please wait 24 to 48 hrs. Its a huge amount for me its a rs. 37, 999. I already pay the penalty to bank which have rs. 750+68+68. Please help me.

Dear all,

I'm thankfull to amazon for refund my amount. But as they are allegating on me that i am suspecting customer for amazon they are saying i have taken huge refunds/replacement issued by amazon.

Whilst i have proof it was my 1st order on amazon.

But when i asked to them for that suspecting person detail if that one i am according to amazon so they should be share with me details but they don't.

They are harassing and alllegating me since 27th of sept.

I will raise my issue bottom to top.

I just want paper proof to amazon on behalf of that they are allegating me.

Regards,
Mohd harun khan

Sir I bought Kingston 64 GB otg pen drive on your site, this pen drive hanged and currupt my computer data, and I want to inform customer care more than one, but not action against my complaint, please take action against you

*please help me i found very pathetic experience with amazon.*
I call, amazon call center approx. 50 times every time different person is receiving my call & said me to wait for 24-48 hours i am waiting from last 15 days but no one is able to solve my problem.

1…. I have order this item “order #[protected]” the product was damaged so i send return request & my product was picked by blue dart. But still i dont get any refund or replacement.

2…. I have order this item order #[protected] i want to return this i send return request but i don’t no how my return request got cancel on every next day i call amazon customer service they told me that it’s technical issue. We will register your return request it happen before 15 days but still no one come to pick the product.

Hi team,

Please note that i booked two products and it did not get delivered even after 7 days. I thought may be it will get delivered, as i booked few more products on the same day and also received for the same address. Address is below:

Order #[protected]

Un delivered items
Cloth theory men's t-shirt (Ctmscgrmphn_medium_royal blue)
Aurelia women's straight kurta (17fek[protected]_m_grey)

Delivered items.:
Anahi women's a-line kurta[protected]_red_s_tf)
Aurelia women's straight kurta (16auk[protected]_black_medium)
Biba women's straight kurta (Russian 12068_red_36)

Without my consent they have initiated refunding process for the two products and do not need the refund as i liked the products very much.

Please help me to get those two products again for the same price.

I thought amazon best online shopping. But very unhappy with the service which i had this time. Please help..

Mujhe mobile liye hue abhi four months hue hai. Aur abhi two bar kharab ho chukha hai. Ek bar to company ne repair kar ke bhi diya hai. Jiski job sheet ki duplecate copy mere paas rakhi hai. Aur abhi repair ho ke aaye one month hua hai. Aur vaapse problems kar rha hai. Aur service centre kota hai me bar bar kota nahi ja sakta kyoki dur padta hai. Aur bar bar data lose ho jata hai. Please solve my complaints. Thanks
Me rajasthan (Rawat bhata) ka rhne wala hoon.

On 11/10/2017 i had ordered red mi 4 phone from shopping site amazon. At that time amazon was offering 10% cashback on purchase through visa debit card. The term & condition of that offer told me that cashback will be credited in my account upto 13 oct., 2017 but till today i haven't received cash back in my bank account. My order no. Was[protected]. Please take actions towards amazon as many customers like me are harrased because of this.

Hi,
I ordered headset from Amazon and now the status of the product showing delivered but did not receive any product yet.

My order Details:

Order date- 08-Oct-2017
Order #[protected]
Order total- 250.00 (1 item)

Thank you,
Swetha Bammidi

Sir, (Aramex)

We have booked one consignment from amazon. The same shipment was collected by you on 20.09.17 for us.

The shipment is lying in mumbai customs since 27.09.17

We have called on your customer care number[protected] for several times & but there was not any proper reply from them. It seems that you have kept your customer care dept to fool your valued customers.

In spite of talking your customer care on regular basis since last 10-12 days, there was not any proper response/ reply form their side.

Now, it is high time that someone should intervene in the matter & clear the consignment. Our customer will be charging us rs. 5.00 lac penalty for delayed in such delay in shipment. Can you tell us from whom should i recover this penalty.

We have not expected such type of transaction from aramex. Being no. 2 in the world, you have failed miserably to deliver our subject consignment on time. Even after passing of 23 days, you are not still sure that when the consignment will get deliver to us.

I request you to stop all these nonsense things being happened to our consignment & arrange to deliver the consignment to our thane office today itself.

If my mail is not answered within 2 hours with committed delivery of today itself, i will be forced to write to top most personnel of amazon as well as aramex for exposing your dealing with your customer.

Matter most most urgent,

Regards,

R. P. Lande

Cell - [protected]

M/s shop elect pvt ltd.

Dear sir/madam,
This is to bring to your knowledge that i order a mobile handset, which came out to be defective. The mobile gets switched off when the pictures are taken with flash mode on thereafter it does'nt gets swicthed on until the battery is charged fully.
Kindly arrange to return the product.

Details:
Order date: 27/09/2017
Order#[protected]
Handset : micromax bolt selfie q424 (Champagne)
Sold by: crosssales

I have purchased a new phone, moto g5s plus, on 22.09.17. The last date of delivery of same was 28.09.17. But the same was delivered on 30.09.17.

On 10.10.17, when i checked my product, i come to know that the same was delivered defective (Small crack screen). So as layman, i had tried to return the item on 10.10.17. But the same was showing return window closed on 08.10.17.

When i visited the service center...

Hello team, i would like to raise the complaint against amazon india, as i order one plus 5 mobile on 8th oct 2017. Estimation delivery date was 12th of oct. I did follow up call with amazon and they inform me that on 12th oct eod i will receive my product and 8th o clock in the evening they changed the delivery date from 12oct to 16th oct.in the morning i had again call with amazon team and product is not yet out for the delivery from them.
Order #[protected]
Price inr 37999
Booking date 8th oct 2017
Delivery date - 12th oct 2017

Dear concerned,

I have ordered a redme note 4mobile ohone but wasnt aware that its redmi 4 mobile version is also available, so have selected a wrong product which got delivered to me. When i saw the sealed packed shipment i got the idea that a wrong product has been delivered to me which is quite small and does not hold any usage to me.

When i approached them for placing my replacement request of delivered redmi 4 to redmi note 4 mobile set they upfrontly denied it inspite of my saying that i dont mind paying the difference amount.

There callers have said that goods once sold shall not be taken back...

While ordering this phone it was never been mentioned that they have such an stringent non-refundable policy anywhere.

It is imperative that they are doing such dumping policy to there old and existing loyal customer which is completely unacceptable.

Request your kind and serious intervention to get my issue resolved please.

Regards
Vishal mishra
[protected]