Amazon India Complaints & Reviews

I had purchased a mobile of moto g5 plus (32gb, fine gold) on 9th aug 2017 and product was delivered on 11th aug 2017, but due to some reset problem on product we were raised a request to replace the product, and subsequently amazon pickup boy was picked the product with giving a track no as[protected] in return, my mobile imie no :[protected].
We have been talking with customer executives a lot of times but didn't get any positive...

I have purchased redmi 4 black on 10th july 2017. My payment mode was cod. Amount of product is rs.8, 998
I have attempted amount by using credit card. The courier boy was swiped the card three times but failed all the time. Meanwhile, amount was debited from card one time but courier boy said transaction failed. I have recieved message for failed transaction and refund amount to my account as well by amazon.
Then, i have provided...

I received a defective iball 5.1 speaker system and on contacting customer support, was denied a doorstep pickup for replacement. Due to spinal problems, it is impossible for me to get the product to a courier to send it back to amazon. As a regular amazon customer, i feel horrible with this kind of service. So basically i'm stuck with a defective piece if hardware that i spent inr 6000 on....

Dear team,
I had ordered an iphone 6 32gb, which turned out to have a make defect after i switched it on. The incoming call voice can't be heard at all on the device. Ever since i am trying to register my complaint but the amazon or apple aren't responding.in-fact they haven't yet registered my complaint. There are no call number or email id available for complaints. The return policy states that the product could only be returned...

My refund was prossed 7/9/2017 bt sbi bank in not show they
my account no [protected]
my reference no[protected]...

Don't know about product kyu ki seller ne jis courier se bheja vo abhi tak pahocha hi nahi delevery person roj bahana kar raha hai aaj gadi nai mil rahi subha se sham tak koi gadi hi nahi mil rahi hamare pe jutha ilzaam lagaya ki hamne phone pick nahi kiya jab ki usne delivery ke liye koi efforts hi nahi kiye he says to me ki aap khud gadi arrange karke aake le jao worst experience with amazon and seller never buy again and i am still don't...

I had ordered fastrack watch, on 18th sept from prime account. I haven't received it yet and it is shown delivered already. What kind of service is this i don't understand and also what is the use of prime if you don't get order delivered on time??? This kind of service do you give to your customers.
I have attached the order history details.
And when should i expect my order...
My order is never going to get delivered...

Dear sir/mam,
Plz help me. I buy a
Hp 15-by003au 2017 15.6-inch laptop in amazon prepaid 24590. But amazon not dilverd laptop then i complained in amazon customer care then amazon customer care se your prob solve in 2-5 days but amazon hoald my account. Where is my product or my money plz help me. Give me my money or product

Name~anurag shukla
Mob. [protected]
Product tracking id[protected]...

I booked 2 nokia 6 phone and make payment with credit card but ur payment gate way not accepted the payment.
Both the time money debited from my credit card but not confirmed my order.
Relating to this issue. I call customer care and told that i am unable to do payment.
With credit cards.
He just told me that we initiated cod option on your order.
At that time my order confirmed.
As i know that if...

I purchased a book on amazon.in, however i received a wrong packet and requested for an exchange but amazon asked me to return the item and place a fresh order. I returned the wrong order 3 weeks ago and have still not received a refund. I contacted amazon several times but it refused to help me. Their website has no policy to help the customers and it displays incorrect information that the refund has been made. They have refunded my money...

I am not able to log in to my amazon account associated with pankaj. [protected]@gmail.com. I have repeatedly changed my password but after logging in with new password it says incorrect password. On talking with customer care they the account is locked and refuse to give a proper explanation. This was my only amazon account and i need it regularly for placing important orders.
Therefore i request amazon india to resolve this issue soon...

Pls refund and get back the items. I bought two itmes lingerie sharawaat red and black.. And i have paid online. But today i got 5items which i didn't ordered. I have paid for extra 3items. Pls refund n get back d product for dat 3 itemspls do the need full as soon as possible... I can't able to pay for the order which i have not given. Pls refund my amount as soon as possible....

I cancelled one of the product of amazon on 29.6.2018and still not got refundable amount of 999. They provided me reference no.851127 and my account no. Is[protected].
Plz dont do such type of cheating.
Ye in directly chori hua.
Jb ghar baithe paise kaat skte ho toh ghar baithe paise wapas kyu nhi kar rhe mere account mein.
I have ordered of rs 6025 and amazon deducted it
But when i cancelled one product...

I ordered an iphone 6 gold 32gb from amazon that was delivered to me on 20th september 2017. I've been facing so many issues with this phone in just two days time. Whenever i make calls the other person is almost inaudible. There is a problem with the earpiece. Also whenever i take videos or record audios on the phone the sound is as good as not there at all. Within two days i have faced so many issues god alone knows what's going to happen...

Today as i was checking "the great indian festival sale" on amazon. I wanted to buy 2 products
Ambrane p[protected]mah power bank (Black-grey) which actually cost is 999 and the sale price is 899
Bajaj majesty swx400 700-watt grill sandwich toaster (White) which actually cost 1299 and sale price 799
I added these products in the cart but as i was making my payment the price changed from the sale price to actual price.br...

Order #[protected]

The product order was place on august 30, 2017 with the assurance of delivery within 4 days, i. E. Sept 4., 2017. On sept 3, 2017 the delivery date on an ad-hoc basis was pushed to sept 8, 2017. Post awaiting the product, it suddenly stated that product had been returned and the refund would be initiated in 4 - 5 days. So we waited and post writing a lengthy email to their customer cell, started...

My name is ajinkya lavate email id is lavate. [protected]@gmail.com which is registered with amazon.in. My amazon.in account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate...

I received an sms that the bosch washing machine i ordered was delivered to me, but it has not been delivered. Even the website shows that it has been delivered, but it has not been delivered. The time for the sms is about 7.10 am on september 22 - usually there is no delivery so early in the day. Amazon has no customer care number, there are just pre-set feedback areas on the website, which are not adequate...

I placed the order almost 2 months back in the month of august and the estimated delivery was on the 13th of september. During this period of 1 month between placing of order and the delivery date, i sent multiple emails to amazon to enquire about the tracking details which were invalid. On the 13th of september, the day i was supposed to receive the product i called amazon and spoke to a ms. Ranjeeta from the leadership team who informed...

Hello,

As advised by mr. Sandeep from escalation team, i am writing this email out of frustration and against my will for horrendous experience i had faced hoping you would help me. Before i brag on, below are the order details so i do not get a reply from you guys saying we do not have your order details and i end up wasting more time:
Order detail:

Ordered on 3 october 2016 / order#[protected]...