Amazon India Complaints & Reviews

First i received different product which order id number is[protected]. After that i received a damaged product which have order id[protected]. After the conversation amazon said they gave refund after the pickup (Pick up tracking id is[protected] at 14/09/2017. They took product to me and they didn't gave me any refund. They make me fool all the time they said please wait 24-48 hrs after the time duration they said same lime to me and they took 1 month and still they didn't gave me any refund. Last they send me mail on 10 oct after that they said same line please wait 24 to 48 hrs. Its a huge amount for me its a rs. 37, 999. I already pay the penalty to bank which have rs. 750+68+68. Please help me.

Dear all,

I'm thankfull to amazon for refund my amount. But as they are allegating on me that i am suspecting customer for amazon they are saying i have taken huge refunds/replacement issued by amazon.

Whilst i have proof it was my 1st order on amazon.

But when i asked to them for that suspecting person detail if that one i am according to amazon so they should be share with me details but they don't.

They are harassing and alllegating me since 27th of sept.

I will raise my issue bottom to top.

I just want paper proof to amazon on behalf of that they are allegating me.

Regards,
Mohd harun khan

Sir I bought Kingston 64 GB otg pen drive on your site, this pen drive hanged and currupt my computer data, and I want to inform customer care more than one, but not action against my complaint, please take action against you

*please help me i found very pathetic experience with amazon.*
I call, amazon call center approx. 50 times every time different person is receiving my call & said me to wait for 24-48 hours i am waiting from last 15 days but no one is able to solve my problem.

1…. I have order this item “order #[protected]” the product was damaged so i send return request & my product was picked by blue dart. But still i dont get any refund or replacement.

2…. I have order this item order #[protected] i want to return this i send return request but i don’t no how my return request got cancel on every next day i call amazon customer service they told me that it’s technical issue. We will register your return request it happen before 15 days but still no one come to pick the product.

Hi team,

Please note that i booked two products and it did not get delivered even after 7 days. I thought may be it will get delivered, as i booked few more products on the same day and also received for the same address. Address is below:

Order #[protected]

Un delivered items
Cloth theory men's t-shirt (Ctmscgrmphn_medium_royal blue)
Aurelia women's straight kurta (17fek[protected]_m_grey)

Delivered items.:
Anahi women's a-line kurta[protected]_red_s_tf)
Aurelia women's straight kurta (16auk[protected]_black_medium)
Biba women's straight kurta (Russian 12068_red_36)

Without my consent they have initiated refunding process for the two products and do not need the refund as i liked the products very much.

Please help me to get those two products again for the same price.

I thought amazon best online shopping. But very unhappy with the service which i had this time. Please help..

Mujhe mobile liye hue abhi four months hue hai. Aur abhi two bar kharab ho chukha hai. Ek bar to company ne repair kar ke bhi diya hai. Jiski job sheet ki duplecate copy mere paas rakhi hai. Aur abhi repair ho ke aaye one month hua hai. Aur vaapse problems kar rha hai. Aur service centre kota hai me bar bar kota nahi ja sakta kyoki dur padta hai. Aur bar bar data lose ho jata hai. Please solve my complaints. Thanks
Me rajasthan (Rawat bhata) ka rhne wala hoon.

On 11/10/2017 i had ordered red mi 4 phone from shopping site amazon. At that time amazon was offering 10% cashback on purchase through visa debit card. The term & condition of that offer told me that cashback will be credited in my account upto 13 oct., 2017 but till today i haven't received cash back in my bank account. My order no. Was[protected]. Please take actions towards amazon as many customers like me are harrased because of this.

Hi,
I ordered headset from Amazon and now the status of the product showing delivered but did not receive any product yet.

My order Details:

Order date- 08-Oct-2017
Order #[protected]
Order total- 250.00 (1 item)

Thank you,
Swetha Bammidi

Sir, (Aramex)

We have booked one consignment from amazon. The same shipment was collected by you on 20.09.17 for us.

The shipment is lying in mumbai customs since 27.09.17

We have called on your customer care number[protected] for several times & but there was not any proper reply from them. It seems that you have kept your customer care dept to fool your valued customers.

In spite of talking your customer care on regular basis since last 10-12 days, there was not any proper response/ reply form their side.

Now, it is high time that someone should intervene in the matter & clear the consignment. Our customer will be charging us rs. 5.00 lac penalty for delayed in such delay in shipment. Can you tell us from whom should i recover this penalty.

We have not expected such type of transaction from aramex. Being no. 2 in the world, you have failed miserably to deliver our subject consignment on time. Even after passing of 23 days, you are not still sure that when the consignment will get deliver to us.

I request you to stop all these nonsense things being happened to our consignment & arrange to deliver the consignment to our thane office today itself.

If my mail is not answered within 2 hours with committed delivery of today itself, i will be forced to write to top most personnel of amazon as well as aramex for exposing your dealing with your customer.

Matter most most urgent,

Regards,

R. P. Lande

Cell - [protected]

M/s shop elect pvt ltd.

Dear sir/madam,
This is to bring to your knowledge that i order a mobile handset, which came out to be defective. The mobile gets switched off when the pictures are taken with flash mode on thereafter it does'nt gets swicthed on until the battery is charged fully.
Kindly arrange to return the product.

Details:
Order date: 27/09/2017
Order#[protected]
Handset : micromax bolt selfie q424 (Champagne)
Sold by: crosssales

I have purchased a new phone, moto g5s plus, on 22.09.17. The last date of delivery of same was 28.09.17. But the same was delivered on 30.09.17.

On 10.10.17, when i checked my product, i come to know that the same was delivered defective (Small crack screen). So as layman, i had tried to return the item on 10.10.17. But the same was showing return window closed on 08.10.17.

When i visited the service center...

Hello team, i would like to raise the complaint against amazon india, as i order one plus 5 mobile on 8th oct 2017. Estimation delivery date was 12th of oct. I did follow up call with amazon and they inform me that on 12th oct eod i will receive my product and 8th o clock in the evening they changed the delivery date from 12oct to 16th oct.in the morning i had again call with amazon team and product is not yet out for the delivery from them.
Order #[protected]
Price inr 37999
Booking date 8th oct 2017
Delivery date - 12th oct 2017

Dear concerned,

I have ordered a redme note 4mobile ohone but wasnt aware that its redmi 4 mobile version is also available, so have selected a wrong product which got delivered to me. When i saw the sealed packed shipment i got the idea that a wrong product has been delivered to me which is quite small and does not hold any usage to me.

When i approached them for placing my replacement request of delivered redmi 4 to redmi note 4 mobile set they upfrontly denied it inspite of my saying that i dont mind paying the difference amount.

There callers have said that goods once sold shall not be taken back...

While ordering this phone it was never been mentioned that they have such an stringent non-refundable policy anywhere.

It is imperative that they are doing such dumping policy to there old and existing loyal customer which is completely unacceptable.

Request your kind and serious intervention to get my issue resolved please.

Regards
Vishal mishra
[protected]

I have received a message saying the amazon package has been directly handed over to ms saileela after signature.
While in reality i have had no package delivered to me.
When i contacted the amz agent whos number i got through message [protected] he is saying he let the job

I really have a question, how authentic amazon is?
Did not get any constructive feedback from customer care. Don't know how much they are informed.

It is absolute case of fraud.

Pl suggest how to proceed?

Latest update: thursday, 12 oct
8:41 pm package was handed directly to customer the delivery receipt was signed by saileela
Bengaluru, in
Courier: amazon transportation services, tracking #:[protected]
2:42 am out for delivery
Bangalore, in
Wednesday, 11 oct
8:03 am package arrived at a courier facility
Bangalore, in
7:13 am package arrived at a courier facility
Bangalore, karnataka, in
4:26 am package has left the courier facility
Bengaluru, karnataka, in
12:53 am package arrived at a courier facility
Bengaluru, karnataka, in
Monday, 9 oct
6:03 pm package has left the courier facility
Pune, maharashtra, in
11:14 am package arrived at a courier facility
Pune, maharashtra, in
6:30 am order details shared with the courier, best regards
Saileela

Order no.[protected] order dt 24.09.2017 bought for rs.3999/- delivered on 29.09.2017. Stated to use it from 04.10.2017 but one of the burnders - left side burner not working within 10 days o[censored]sage. Please send your technicians and replace the same at the earliest. Diwali is nearing.
I was using 4 burner prestige gas stove for more than 10 years and only recently two of the burners giving trouble, hence bought this glass top prestige gas stove, but within 10 days o[censored]sage it is not working properly. Also the brass burners changed colour as if they are not upto the standard. Though we have prestige store and other dealers of prestige nearby, we bought only to save few hundred rupees which give unnecessary mental strain. Early replacement is appreciated.

1- i have orderd (Gigabyte geforce gtx 1050 ti windforce oc 4g) graphics card as all the details on the wen site of this graphics card is given. And i have received another graphics card under this name which is a full on bluff by the seller. Even the seller is knowing he is bluffing. After delivering all the evidence that i have got the wrong graphics card still am unable to return the graphics card now even amazon peoples are also knowing that i have got the wrong product.

I orded a book verbal and non verbal reasoning by r s aggarwal on 08.10.2017 and i got this book on 10.10.2017. When i check this book i found missing pages from 33 to 64. Suddenly i ordered replacement of this book on 11.10.2017, then i receive a message that courier partner will pick this item by 12.10.2017 but no-one respond it. Kindly help me. Its urgent!!! My mobile no is [protected].

I already order a pone Samsung galaxy j7 prime. form 4th October but till now my product will not reach. order =[protected]

when i contact to customer care they told due to some system issues product was not deliver by courier . then again promises to me it will reach on 12th October . but till now i did not get it, and this is very bad system to delivery a product form your side. i am fell very up sate and irritated my self.

now i thought why i buying this mobile...plz do some urgent step.

Dear sir
I order samsung J7 pro on 8/10/2017 and pay 100rs extra for one day delivery but when i track my order on 9/10/2017 it's shows your order has been deliver and signed by satyam singh but i did't get my order till now and when i call amzon customer care person at 9/10/2017 he say you will get your order soon but i have not get my cell phone yet and on the next day(10/10/2017) when i again call customer care person then he say you will get your order under 12/10/2017 after that if you not find your order then your money will be refunded in your account but now they refuse there promises they don't transfer my money and my complaint number is 8740

I have bought a sandal from amazon. But due to different of design shown in the image. I initiated to return the product but company has not pick my the item and also not refunded my money.
I have called company 4-5time but it seems that company has not interested in this matter they simply told me "aaj ho jayega kal ho jayega..
Plz look the matter.