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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 671

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I
infpradeep
from Mumbai, Maharashtra
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refund not received after order cancellation

Address:Bhiwani, Haryana, 127306
Website:www.amazon.in

I have order luzon dzire wall type projector screen 6 x 4 feet of cost rs 2560 on dated 20 may 2017. My order no was[protected]
I have paid the amount by debit card. I have cancel the order. They have approved the cancel on 12 june 2017. Since then i waiting for refund this amount. One girl already called me from customer care and she assured me for refund. I have mailed them but no reply.
I am attaching the screenshot...
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T
Tavi khan
from Ahmedabad, Gujarat
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not getting my refund to bank account

Address:Vadodara, Gujarat, 390009
Website:www.amazon.in

Hello,

This is mrunal gadkari, i ordered nokia 6 from amazon dated 23rd aug 2017 costing 15000 rs. Later on i found problems in the mobile phone and hence i returned the purchase after 3-4 days. I got my refund too, in the amazon paybalance (My actual mode of payment for the order)

I called customer care amazon to check if there is any possibility to have my pay balance amount to my bank account, because my...
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Y
Yog100
from Lala, Assam
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returns

Address:Ranchi, Jharkhand, 834001
Website:www.amazon.in

Such a crap people of amazon from last 5 days i am trying to return a product but from amazon team there is not a single response it's show lack of integrity by amazon india representatives i am soory to say but you all there are a fools sitting who can't even solve a single task. Even the person who need to come for product return asking me to come and submit it to the main branch and even while delivering the product they found my home...
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Order id[protected]. The last part of the shipment was supposed to be delivered yesterday, september 19. Contacted amazon 5/6 times since yesterday. Every time was assured my product is on high priority and would be delivered earliest. Today on sept 20, amazon claimed the product has been delivered which not true. After repeated complaints they claimed it has been delivered to my letter box without notifying me. Surprisingly nothing...
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L
lift
from Delhi, Delhi
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crompton water heater - dlx1wh03pc1 - 3lts

Address:600092
Website:water geyser of crompton brand

We have, purchased, from, amazon, water, heater, of, compton make, slim, type, which, after, installation, and, two, days, working, all, started, bursting, when, we, lodged, complaint, to compton, they, came, promptly, checked, say, it, requires, total, replacement, why, should, such, product, in, the, list,., my, order, was end, june, recd., mid, july, installed, august., kindly, replace, with new, one, immediately.
We are disappointed...
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S
Shilpy24
from Samalkha, Haryana
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wrong price charging (more than mrp)

Address:Panipat, Haryana, 132103

I placed the order on 13 sept, 2017 on amazon app for vlcc henna
Order #
[protected].. It was written on website that its for rs 149 for 2 pack, however when i recieved this item.. Its clearly mention on the pack that for 2 pack 100gm x 2 = rs 99 inclusive all taxes! Therefore i spoke to the customer care (Vijay), and they were just trying to play around with words as its tax, wrong updation on website and also said...
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Address:560100
Website:www.amazon.in

Respective authority,

I need a replacement of moto g4 plus which i purchased on october 1st, 2016 and is still under warranty. The escalation agent i spoke to acted helpless and was good for nothing. I am not demanding for a return or refund. I just need a replacement of the product as motorola authorized flagship center of bangalore mentioned they do not have any replacement service and amazon should replace the phone as...
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Address:247667

Deepak kumar meena, jawahar bhawan, iit roorkee. I placed a order for manav bhugol book on 16 th septmber, 2017 at around 5:00 pm.
Money deducted from my account for order[protected] this. But order was cancelled already and my money not return to my account yet. Date of order was 16th septmber.
Please look into the matter and resolve as early as possible....
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L
lokesh520
from Bengaluru, Karnataka
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purchased samsung duos mobile: order# 407-5826184-2798710

Address:560020

I order for a used mobile phone order no mention above, as per order details
The product contains 1. Samsung duos phone, 2. Battery, 3. Charger but the amazon only delivered phone and battery, no charger is there inquiry they agree to provide a charger which i have to purchase and then they will refund it to me, how can i believe on this that they will refund the cost of charger some details of customer care chat is given below as...
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V
Vidyutha.m.v
from Bengaluru, Karnataka
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non refund after cancellation

Address:Bangalore, Karnataka

I ordered a guitar pick up in the month of june 2017. An amount of rs 630 was deducted from my account[protected] and the order was js [protected] from amazon on 19/06/2017. Even though i cancelled the order as my guitar program was postponed, i have not received refund for the same till date. Can you remit the same to the above account at the earliest. Hope you will do the same...
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A
Ajay195
from Lucknow, Uttar Pradesh
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non return of my money held in amazon wallet

Address:208011
Website:Amazon.in

I have transfered money from my bank to amazon pay balance. I purchased some items by using it. Now i want to get my remaining money back in my bank account. But amazon is saying that now it cannot be returned in bank account. I need that money. But they saying that there is no any option in their portal & i require to use that balance only for booking & purchasing. My money got worst either i purchase from amazon. I want refund & amazon...
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J
Jyoti balabantaray
from Bengaluru, Karnataka
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physical gift card issue

Address:Bangalore, Karnataka, 560103
Website:Amazon

I have received the physical amazon gift card from my company. When am trying to add into my account it's showing it can't be added. For that i have tried called the customer care on last friday and as well as yesterday also they have taken all the details of my cards and informed that out department will call u within 24hrs. I asked those both guys for complaint number they clearly denied me and told no such complaint i'd generates from...
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F
faizanmalim
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get the refund from amazon also the customer care was dropping my call.

Address:Mumbai City, Maharashtra, 400022
Website:www.amazon.in

Order #[protected]
I want to complaint about micro max infinity which was ordered on 8 september and delivered on 9 september which was defective.
So i had given a complaint to amazon customer care service about the replacement. On 9 september itself.
So technician has visited and made a report that the issue was not resolved.

So the pickup was scheduled on 11 september but no one came to pickup...
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P
prasad avd
from Auroville, Tamil Nadu
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wrong delivery of shoes

Sir i have booked a shoe pair esence 7 lace men's black casual shoes of size (10) b01f8a3lca model. When i got the parcel, i was shocked that the shoe pair is not matched with what am i purchased and also size is 8 instead of 10.
The box shows that it is esence company but, inside it is some tpr local made.
I have incurred rs449, but i didn't get what i want.
Please take this as a serious issue, because these people...
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I
Ibrahim Trunkwala
from Mumbai, Maharashtra
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defective phone and no replacement yet

Address:Mumbai City, Maharashtra, 400010

This is with reference to order number :[protected]
I have received the phone with defective display. I had placed a return request on 12th september and my phone is yet not replaced.
I have called the customer service several times but haven't received any help from there, the courier guy who comes to pick up the device rejects the pick as the imei number is not visible to him due to the defective display.
Today...
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S
sukhwinder singh Sran
from Delhi, Delhi
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return of "philips bt50g portable wireless bluetooth speaker, grey"

Address:147002

I have purchased "philips bt50g portable wireless bluetooth speaker, grey" but that bluetooth was not working properly and volume quality is very poor. After that i made request to amazon cc to return this product. But they told me to replace it for one time and if same issue will be there on replaced product, then we can return it.

I got replacement on 14th sep and but, the problems are still there on replaced product. I am...
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S
Shiv SHAKTI TRADERS
from Srinagar, Jammu and Kashmir
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I returned product but no refund

Website:amazon.in

Respected sir,
I returned product roti maker on 15 july 2017 and hp703 ink on 14 aug 2017 and as per india post it stands delivered at the adrress mentioned by amazon india. But neither amazon india is responding to my frequent mails nor any refund was initiated
Kindly do the needful.
Sushil kumar sharma
Contact no.
[protected] [protected]
Email : [protected]@gmail.com...
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N
Nehalyshah
from Mumbai, Maharashtra
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pampers baby active diapers large 78 count

Address:400036

We have placed an order via your confirmation Order#[protected] on 10.09.2017 and made payment thru credit card.
you have shown exp date of delivery by 15 sept'17 but as of now till date we have not received any parcel from you. so please send the parcel or credit the full amount to us.
Nehal Shah.
[protected]@yahoo.com...
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T
Trivedi Ishan
from Mumbai, Maharashtra
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product is not delivered after one week

Address:Ahmedabad, Gujarat

I have order panasonic single line cordless phone with the order no.[protected] on 13 sep. 2017 and paid by credit card.

As per amazon i am suppose to receive the product on 18 sep 2017 but i have not received it so i called customer service 5 times but some time they simply hang up or they are not able to assure me when i can get the product.

They are using customers money and they don't deliver the...
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D
drlavji
from Lucknow, Uttar Pradesh
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regarding prime membership

Address:Lucknow, Uttar Pradesh, 226020
Website:www.amazon.com

Dear sir/madam

The rs/-734 cut from my sbi credit card account on 18/9/2017.
Sir i don't need prime service.
Actually i might be accidentally clicked somewhere in amazon to know about the prime membership which cause my money deduction (Rs/-734).
I request to please return my money in my account as soon as possible.

Your kind consideration regarding this matter will be highly appreciatedbr...
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