Amazon India Complaints & Reviews

I ordered nokia 3 three times between 20.08.2017 to 24.08.2017 and every times my order got cancel by amazon or saler. I got the refund of two orders of rs.10.199 each. But i haven't received the refund of remaining order yet. I am behind amazon team since last 45 days. Everytime they saying it will be clear within 48hrs but nothing happening. Amazon does not provide proper email address to resolve the issues. Customer care executive are naive and immature in handling customer complaint. They didn't even connect me to their customer executive i tried multiple times but no response...

I have ordered an epillator through credit card.. I didn't receive my product but it's showing as delivered.. On the particular day I was in the same address but they are telling it has been delivered to me.. When I ask the refund they are responding properly..

:why are you fooling people that micromax infinty is for 13999 every where in india its available for rs 9999 since day it was launched i was waiting for your sale i thought there will be some price slash but you jus fooled everyone ill prove it to you. How can you fool your valuable customers, il publish this in tomorrow' leading newspapers. This story and your fraud. Im sending all the info to india tv, ndtv, abp, aaj tak, news 24 etc and yes ill be sendin you a notice from consumer court in delhi ill start hunger strike because of you people its a sham. My name is akshay abbott r/o delhi. I was so excited about your sale but today im shocked to easily you trick people. Ill see you in court. My phone number is [protected]. Please take action on them they are scared of filing a case. Il do a hunger strike on tuesday if i dont receieve the phone or ill commit suicide

Thank you
—
Akshay abbott

Sir,
Ref to subject i have raised a very highly sensitive issue which i have faced about my purchase product loop kids purple bicycle in which order was placed on great indian sale on 22 sep 17 amount was 2499 for this product. You may be aware that about your assured policies for prime members that purchase product shall be delivered within 2 to 4 business days. But finally you could not fulfilled your assurance as a example my purchase product could not delivered by delhivery courier team and delivery goes beyond timeframe which i never expected as holding prime membership. As contacted by delhivery delivery boy on 05/10/17 at 9:45 hrs in my registered mob no-[protected] in which they contacted through phonecall from mob no [protected] that due to big item, undersigned can collect the same from their hub.in which i simply denied to collect the same from their hub as a terms that product should be delivered at customer door step without any bound to customer. So i simply ask you that although i repeatedly was follow up since 1st oct 2017 then why no resolution finally come out. I simply convey the msg amazon that if the same product delivery not done by 7/10/17 1st half within 2 pm, it leading misguide and grievance will be forwarded to consumer forum as well as will be spread to social media to know about your fake business.

My name is sumanta dey. I have ordered one plus 3t order no[protected] and paid rs-25000/but they delivered me two nirma soap and one old ac adaptor inside the box. Same time i inform amazon. They telling me they investigating internally. Today 15 days over they are still investigating. And said if you have problem go to police station. Amazon is a fraud shopping site. My advice is don't shop from amazon. At least i am cheated from amazon and share my experience. Mobile imei no :[protected]
My mail id - [protected]@gmail.com

This is a worst company and a complete fraud.
Please find the attached attached copy of screenshots. Email copy showing amazon promised to deliver my order/laptop by 6th-oct-2017. But they didn't deliver it to me. However, when i called amazon customer service, they did not understand my problem or they were adamant about not understanding my problem. They were head stubborn & didn't even compensate for the "failed promise". The worst part is, even after giving repeated call's to amazon customer service here in india, they promised to give me "rupees 100/- amazon pay balance" as good will gesture - but even that, was a fraud promise and i received nothing.
Please close this company here in india. They are looting indians and they don't value customer's money or feelings.
This is a cheat company and a complete fraudster.
I request indian government to take legal action against this company and close it and set an example to the world.

Hi, i am very disappointed with amazon. And since few months, i am not at all satisfied with amazon. Firstly, the phone which i ordered is not available offline.
I ordered nokia 6 from amazon by seeing the features of it, but it really disappointed me a lot. It is not fulfilling my purpose for which i purchased this phone. Firstly the camera quality is poor which i needed the most. Secondly, the touch quality is not good. Thirdly, it takes more than 3 hours to fully charge and gets discharge in 12 hours only.in todays time, all the latest phones takes max 1 to 1.30 hour to get fully charge. I really want to return this phone. Earlier you had a policy to return the phone, but suddenly this time you refused to return the phone until and unless the phone is defective and damaged. Tell me one thing, neither the customer can check out the quality of phone in market as it is not available offline, nor amazon returns the phone then what will the customer do, if the customer didnt like the phone. You only tell me, why the customer will buy the phone from amazon. And i can assure you, you will number of customers coz of your new non returnable poolicy. I am really regreting to purchase this phone from amazon and i assure you that from next i am not gonna purchase such item from you if you are not able to return my nokia 6.
Please look to this matter.

I have paid money on my card and still havent recieved my item.!! order number is #[protected]. was supposed to deliver days back and they dont try alternative numbers too. hate the service being a customer for years.

I never cancelled my products but gati courier return product to Amazon. Gati courier gave me a sms out for delivery an d then they did not contacted to me. After one day later was showing me your products undeliverable.my docket number[protected].

I purchage a Sony 16GB Microvault USB Flash Drive date on10 jun 2017 Amazon.in order number:[protected].but my drive put on computer show on this write protect now.or not supported.
so sir pen drive warranty period runing.so i requested to my pendrive replace very soon my address.

Amazon does not provide proper email address to resolve the issues. Customer care executive are naive and immature in handling customer complaint.
Deceived offers on products like lighting deal discounts are fake and not been added to your wallets. And no post order address changes are allowed. Also if you cancel the order the card offer limit expires.

Amazon provided the reference ID for the refund transaction : IGACBEJJO8 processed on 21 September, 2017 for Rs.18, 990.00, but customer care of the bank wants utr number to trace it, how to get UTR Number? Amazon customer care representative dont know UTR, they say that we have to deal with bank! Please advise.

I have placed an order for Nokia 6 in amazon on 4th October order number Delivered: Amazon.in order #[protected].

I have contacted the customer service many times for delayed delivery and was informed it will be delivered and now the status says delivered but have never received

When i returned purchased item they gave me a paper and if i order something else on cash on delivery and on receiving if i would give that paper they would minus that amount but now they didn't take it.
When i tried to contact their customer care number just giving me rounds and cutting my calls. They didn't even connect me to their customer executive i tried multiple times but no response

I order vr box worth rs 475.00 on 10-aug-2017, the peace was faulty (Order id "[protected]" so i replaced it, then on second time the remote controll is faulty (Order id[protected] so i returned it on 08-sept-2017. But till (06-oct-2017) i diden't get my money back, i tried customercare but they do nothing. My id is "[protected]".
Please give my money back.

I am pradeepa from bengalore, i ordered the redmi 4 32gb mobile phone on 22nd september, 2017 but today (06.10.2017) i didn't receive the product yet and they are saying that investigation will be make on the product and delivery the same within three working days but still i did not receive my product yet and there is not update from the amazon. Kindly help me on the issue.

Amazon great indian festival diwali! Sale is back
From[protected] to[protected]

You have been invited to get free gift from amazon.

Click on this link and get chance to win mi max 2, oneplus 5 or nokia 6.

http://www.great-india-festival.com

Offer is limited till the stock last.

Hurry up!
Note: you just have to answer simple questions.

DEALS E UNIQUE WIFI RECEIVER 300MBPS, 2.4GHZ, 802.11B/G/N, USB 2.0 WIRELESS MINI WIFI ADAPTER, ORDER NO.[protected], ORDER DATE 01.10.2017
zubair ansari
lucknow institute of technology near crpf bijnour-banthra road lucknow-226002
e-mail: [protected]@india.com, mobile no. [protected]

Hello team,

I have received below message and after completing step i also got one transaction id :[protected]

*

*amazon great indian festival diwali! Sale is back*
From[protected] to[protected]

You have been invited to get *free gift from amazon.*

Click on this link and get chance to win *mi max 2, oneplus 5 or nokia 6*.

*http://www.great-india-festival.com*

Offer is limited till the stock last.

Hurry up!
Note: you just have to answer simple questions.
*

Please confirm me is it real or fake.

And if it is fake then you should take care of it. Or else we need to be careful while using amazon.

Thanks & regards,
Juee
[protected]

Dear team,

Wrong item received

Such a i’m very irritating of this issue,
Clearly mention in last 30th september mail all screenshot provided as required by you i have purchased product lowe pro bp 150 camera bag pack but i have received lowe pro bp 150ne and that time i'm very shocked because lowe pro bp 150ne model not making lowe pro company and not listed his official website so that is duplicate..

Between two model difference:

Bp 150 : there is one separate compartment for spectacles.
Bp 150ne: there no separate compartment for spectacles

Today i have observed one another customer faced same issue regarding this product, you can check product review many customer facing same issue.

For this reason i have returned this item..

Please do my refund or replacement process..

Screenshot attached.