Amazon India Complaints & Reviews

I purchase online lenovo k8 mobile 18th august and deliver the product 25th aug and the product is technically defective jio incoming call not received when the mobile screen is sleep after 10 minute i complain amazon customer care 30aug he say run smart check software and all formality he says ur money is credited ur bank account within 5th aug but till 8 th aug the product is not pickup and my money not return. My order number is 406-[protected]....

I had booked 2 moto 4g plus phone cost of 11500. I paid 1 by credit card 1 by cash on delivery in amazon.
1 mobile delivered at that time executive told it's a cash on delivery i paid 11500 and collected the phone and another one still i didn't received and from 2 days i am getting message like mobile will deliver today and have to pay cash again.
As i told before 1 mobile i booked by paying through credit card.
But i...

Sir
I am order a redmi 4 mobile by amazon. That mobile is defective and returned by dtdc courier service 340 gm wait docket no. V38748890 but amazon said the courier box is empty and can't refund my amount 9000 so please help me. I attached courier copy below..
Amazon order no.[protected]...

I had cancelled the above order and the product was supposed to have been picked up on 26th august 2017. This was not honored by amazon and i had subsequently called customer care several times and was promised twice that there would be action on this. However even after so many days, there is no action taken. I am constrained to approach my legal counsel to file a consumer case against amazon for the damages...

Respected sir,
I have order smart watch of the 650₹ but i received a children's watch and card holder, amazon app shows order cancelled by seller but seller has sent me wrong item and taken cod amount 650₹, i have gifted that item to my friend birthday i have lost my value in front of my all friends because of amazon they are fooling customers like this way so taken an action on amazon for making this type of nesense....

From last month i am facing product deliver issue from amazon india. Order status is showing delivered where as actually i am not getting the product. Already the said issue faced 9th times. Though i have complained through telephonic discussion, but still there is no action from amazon. Every time they are saying "you can order and the product will be delivered with 100% assurance" but there is no value and even i am not getting any call...

Date of incident :[protected]Dd-mm-yyyy)
Amazon delivers stones - ordered mobile
Order id #[protected]

I would like to share my experience that i ordered a mi redmi 4 phone with prime delivery from www.amazon.in order id # #[protected].

But to our utter dismay it was seen that there was no phone and accessories inside the pack. The seal was already broken. Two stone pieces were...

Dear team
I have escalated the matter today to your executive salman from escalation team and have given the details. I strongly feel that their some scandal happening on a large scale. Please check my last order anycast dongle for 599 cod which status still shows shipping soon from 3rd september till. I felt maybe that you guys have not updated the information status which happens and is quite common so was not at all suspicious when...

Sir on 23 aug 2017 i had recharged my jio mobile for rs 309/- on first recharge amazon was supposed to give me rs 99/-but when i called to them they said to me that amount will credit in my amazon account now they are saying your not eligible, i very much surprised company like amazon is misleading customer or making false commitment to customer. My email i'd [protected]@yahoo.com my mobile no [protected]....

Sir I baught a smart watch worth Rs 1199 due to some problem in my watch I return my watch and I do not found my money back, ek month se jyada ho gya return kre aur me complaints bhi kr chukka hun phele but mujhe koi response nhi mila plz sir help me to get my money, my amazon mobile number is [protected]...

This is to inform you that, i had purchased coolpad cool 1 mobile phone (Order #[protected] on 25nd of april but now is not working in my phone. Many times i had called to amazon customer care but we did not received properly respond from amazon.
Your customer executive says your complaint has been registered but did not given any complaint number & did not received any sms/mail.

I requested many times but...

I have bought sony experia mobile three months back of 18700 rs. Now it is not working properly nor its touch nor i can type and cant take calls. I have to restart the mobile to go to other app. Exact amount is 18849 bought through amazoan on[protected]. It is almost 2 and half month and the mobile is not working. So kindly help to rectify the problem asap....

Sir/madam,

I am place order no.[protected] on dated 21st august 2017. Today 30th august, 2017 at 11:36 am i received message "your package will be delivered today". I am calling delivery boy on 01:12 pm, delivery boy say i collect your package and deliver to you after 2 hours. At 03:02 pm i am again calling delivery boy and delivery boy again say deliver your product after 2 hours. At 05:10 pm the delivery boy delivered...

Dear sir,

I purchased redmi 4 phone on 09-08-17 but not received on 22-08-17, i follow up both days they are responding on[protected], book new phone on[protected], i received phone[protected], but that phone defective and touch problem. I contact amazon seller but not responding. I need refund my amount.

Plz do needfull

Regards
U anil kumar...

I have ordered a laptop from amazon's android app order #[protected]

- to my surprise the laptop didn't have cd/dvd and it was not mentioned in product information and i couldn't figure it out while ordering.
- knowing that without cd/dvd, it would be useless for me, i tried to return it but then figured out that there was no return policy on this laptop. Again, nothing was mentioned on product information page.br...

Bishwajeet ([protected] amazon regitered contact), here i am sharing my problem which i recently goes through from amazon delivery boy to person attend call as amazon customer care service.. For order details i uploaded a screenshot...
So the problem which i faced
-on 5 sep i got a call (Without any pre informed sms) from amazon's delivery boy about my parsal that he was at my address with parsal, and at that time i am not there...

Hello,
Dear sir,

I have orderd kurti by j b fashion on amazon. On date 3/9/017. But i have recived wrong peoduct with my same address and name which i shared with only amazon. But i have recived this wrong product by blue star[protected]sairam coplex, causway road, katargam surat.
Pincode 395004.
Product id :[protected].

I attached some picture of the product with the photo which i have...

I'm vashista with email [protected]@gmail.com. I have amazon pay balance of rs. 2470. I had contacted customer care to refund it to my account on aug 30th, 2017. They replied back with an email saying they would do it by 5 working days. Since it wasn't not done till sept 7th, i contacted again. They are now telling it's not possible n that has to used only for shipping.
Please help on this. The amazon pay amount is getting expired...

Order number:[protected]
Order placed: 19 july 2017
I have order a 20 gram kalptaru gold coin 19/7/2017 in amzon but when i receive a courier coin are missing i inform amzon custmer care and also a seller but till the date more than one month pass amzon or seller kundan care product ltd both are not solve my issue, amzon custemer care give me 7 to 14 day maximum time limit give me but more than month pass they are not...

I have ordered an "swipe connect eco 5.1" mobile from amazon 3 weeks backs till now i didn't get my product. The delivery date was september 2nd and i have contacted the amazon customer care for more than 4 times, each time you pickup the call and ask for about 24-48 hours to resolve the problem. Now it's 7th september till yet my problem is not solved. It's really bad service from the amazon.

I have updated my email as one...