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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Dec 19, 2025

Complaints 20230

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18754

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 677

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Sir,
My order no is:[protected] for a bosch gsb 10 tool kit
The delivery agent with phone no.91 [protected]
Contacted me this morning, and i was waiting for him.
But never turned up to deliver the order
Repeated calls to him are not answered.

But this evening i get the message:
Payment pending: we could not deliver as payment was not done.
This is not true.
Your messenger did not come at all.
Please refer my previous orders. You may lose a valuable customer.

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Address: Thane, Maharashtra, 401305

I had cancelled my orders on the same day I placed the order that is 21st Sep. 2017
purchase Order numbers are as given[protected],[protected] with total of Rs.1015
I was promised that amount will be credited till 28th Sep. 2017 but yet I have not received my money.
Please do the needful .

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A # and false promising company ever i saw, these guys are just fooling customers and just playing with emotions of customers. They take money from customer for prime delivery and they themselves are not able to deliver product neither they are able to track it. When we call to them for days, they just say wait till tomorrow end of the day and its a never ending process. Whenever we call cc representative they just talk something and do false promises. These guys freaked me out and when i insisted them to give exact location of courier so that i can personally go and pick it up, they asked me to cancel my order. When they cancelled it from their end they mailed that it was on my request. Can anyone ask or let this this smart people know that a person order anything only when they are in need. We don't have so much time to play with you guys.
Thanks amazon for becoming spoiler for my very auspicious function!!! And thanks so much for offering me 100 rs voucher for all my energy which i wasted on you guys. Keep that 100 rupees with you and enjoy your so called apki dukan journey of fooling people!!! Hopefully i get my amount refunded as soon as possible, and not please don't blame my bank on that, and stop blame game at-least now.!!!

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Address: New Delhi, Delhi, 110017

Website: Amazon.in

I want to return redmi 4 that i have bought recently.. However the customer care executive not treating properly and not resolving my problem... They are refunding my money... Amazon experience is pathetic... My experience is not so good.in your policy you clearly states that product can be returned however the customer executive argues and denies that in policy is not written.. Amazon is cheating people.
I want amazon to resolve my problem.

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Sep 29, 2017

Updated by Rashmii Nair Amazon India — mobile phone redmi 4

1 Review
Ra Rashmii Nair on Sep 29, 2017
Mark as Resolved
Order ID: [protected]

I want to return redmi 4 that i have bought recently..However the customer care executive not treating properly and not resolving my problem...They are not refunding my money...Amazon experience is pathetic...My experience is not so good.In your policy you clearly states that product can be returned however the customer executive argues and denies that in policy is not written..Amazon is cheating people.
I want amazon to resolve my problem.

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Address: Gurgaon, Haryana, 122002

26.09.2017

I have ordered one plus five phone. It was supposed to delivered to me today. More than 6 times i had called amazon. I was promised it will deliver it to me today. I was waiting for the order but no one turned up. Dn i received a msg that i refuse to accept the order. Although i was not at all informed or awared about it. I was waiting g for my order.
Instantly i had called customer care and it was told my...

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Website: Amazon.in

I ordered one plus 5 from amazon.in by sbi debit card on 27 september, 2017 and my order was eligible for cashback and they massaged me the same that i will receive it by 28 september, 2017 screenshot of which i have attached below but i haven't received my cashback yet. I am feeling like i have been cheated by amazon.in and i have seen many customers complaining about the same problem. Please do something with this.

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Amazon lets unaithorized selling of amway products. It is illegal as per amway rules and regulations.
Amazon should stop sellers from selling products of amway as it is a direct selling company.
Amway has strictly written on its website that no e-commerce site is allowed to sell amway products.
Many sellers sell their stocked products bought from amway on these online sites, these products are not authorised to be sold like this.
Thus amazon must stop this.

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Address: Indore, Madhya Pradesh

I amit pathak sir with respect to order your amazon.in order #[protected] on 21/09/2017 i have cancelled my order by calling amazon customer executive and my refund of amount 15999 was initiated on the same day but till date i have not received my payment.. When i called to amazon they told me it is may be bank gateway problem, call to sbi costumer care center and when i called to sbi they told me we can help you it s matter of amazon.. No body is going to take responsibility of my refund amount... Kindly take necessary action against amazon and solve my problem. Thanku

Jan 6, 2019

Complaint marked as Resolved

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Address: East Singhbhum, Jharkhand

Item sold by cloudtail india private ltd
Reference no - dzljfb5cr shipped by-amazon seller services pvt ltd. Complain detail;-
Crossed hockey stick and very big 48 number is written on the back and not at all fitting on me.
My e mail add;- [protected]@gmail.com
I want to return the item. The item is received from blue dart on 29/09/17.
Mobile no-[protected]

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N

Nozella

from Ambala, Haryana

Sep 29, 2017

I dont get my winning prize iphone 7 in skiil game i am waiting for 3 months and now u tell me when i prize come to me.

Pease deliver to me as soon as possible.

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: Amazon.in

Dear amazon

I've never ever seen such a worst service provider company amazon, i've booked a mobile moto g5s plus through amazon on 23rd september, paid extra amount the have fast delivery.
Amazon comitted me gaurented delivery on 26th september 2017.
And today is 29th september, still i've not received my product.
After making several calls to customer care just getting assurance to wait for a day only.
But every assurance is just a fake commitment.

I don't wheather amazon is serious about their customer or not able to handle the client in such a high volume.
I'm requesting u to please deliver my product today itself as i've to move out of station tomorrow.

If amazon have a little bit of seriousness about their customer please do the needful.

Name - neeraj vishwakarma
Orderid[protected]

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Address: 122002

Website: Amazon.in

(#[protected] i booked jbl speakers for which i never got the product for but received a sms saying delivered. I called the helpline they said complaint registered. Spoke to the team after 2 days they still had no clue. I insisted on speaking to the supervised after argument with the agent for 10 mins she agreed to trf the call. Supervisor praveen was the rudest supervisor i have come across. They still wanted time to investigate. Producers was required for a particular day n the expected time for resolution was 5 days ahead. With amazon stop booking or book only on cod, they do not knw how to handle volumes

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Address: 700114

Website: www.amazon.in

Order #[protected]
Ordered date : 16th september 2017.
Delivery scheduled :28th september 2017.

Refer above details of my ordering,

I had oredered micromax 81 cm (32 inches) i-tech 32t8260hd/32t8280hd hd ready led tv (Black) on 16th sep 2017 but till date 29th sep 2017 it not delivered and payment it also detected from card.

And amazon not revert the email in this regard

Kindly help me.

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Address: Mumbai City, Maharashtra, 400097

Website: amazon.in

My name is satishgupta, [protected] contact no to track the order, i ordered lg q6 on 22nd september 2017 it was supposed to be delivered on 28th september 2017 but i wanted the delivery bit urgent, i realised that and called immediately and the advisor asked me to cancel the order and place a new one, but when i tried to cancel it dint allow me to cancel so i later dint do any think, no 26th september 2017 i called amazon again and the advisor said that it will be delivered as soon as possible and will sent and email to amazon transport it will be on priority list, waited from 26 to 28 it was showing in mumbai but not delivred very time i called they said it will be delivered because its taken on priority, and it was not delivered on delivery date
All of them where fooling with me
Just trying to get rid of the call
I gave the suggestion i will take from amazon center but no use, they dont care

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Sep 29, 2017

Updated by satishgupta1979 now at 11.20am 29th September i recived a call that its cancelled by the server it was invalid order..these are the details joke of the century Delivery atempted in 5.47am on 29th September 2017

Delivery attempted

An attempt was made to deliver your package on 29, September. The carrier will attempt to deliver on the next working day.
LG Q6 (Black, 18:9 FullVision Display)
Expected 28 Sep
Courier: Amazon Transportation Services
Tracking #:[protected]

Latest update: Friday, 29 Sep
5:47 AM Delivery attempted
MALAD EAST, IN
Thursday, 28 Sep
5:31 PM Out for delivery
Mumbai, IN
5:30 PM Package arrived at a courier facility
Mumbai, IN
Tuesday, 26 Sep
1:10 PM Package arrived at a courier facility
MUMBAI, MAHARASHTRA, IN
9:58 AM Package arrived at a courier facility
Mumbai, IN
2:30 AM Package has left the courier facility
BHIWANDI, MAHARASHTRA, IN
12:32 AM Package arrived at a courier facility
BHIWANDI, MAHARASHTRA, IN
Saturday, 23 Sep
12:56 PM Package has left the courier facility
KOLKATA, WEST BENGAL, IN
3:31 AM Package arrived at a courier facility
KOLKATA, WEST BENGAL, IN
Friday, 22 Sep
11:58 PM Package has left the courier facility
HOOGHLY, WEST BENGAL, IN
9:13 PM Package arrived at a courier facility
HOOGHLY, WEST BENGAL, IN
4:01 PM Order details shared with the courier

Sep 29, 2017

Updated by satishgupta1979 and i will get my refund in 6 days may be 6 working days

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S

satishgupta1979

from Mumbai, Maharashtra

Sep 29, 2017

can some 1 guide me i want to take this to consumer court, they have agreed for service i already paid and i dint get the service and now i have to wait for another few daya to get my money back

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Address: Gurgaon, Haryana, 122002

Website: Amazon

Dear team
I am mahabir singh i buy a product from amazon's tomorrow delivery boy call me 11:48 confirm my address after 1 hour he says to me come in to 30 mint but after some time when i call him he block my no and at the end of the day massage me your products not delivered today we are not contact on your phone.
Till time i am not receive my product.
Name of delivery boy is sunil kumar mobile no [protected].
I request to you please delivery my product today before 1 pm
Mahabir singh
[protected]

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Sep 29, 2017

Updated by Mahabir Narwal Take the action against delivery boy and customer care executive he give me time but not solve my problem.

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Website: www.amazon.in

I ordered my phone on 21 sep and it was due date on 25 but it arrived early on 23sep as i postponed it for 24 hours and even now i had not got my phone delivered
My order no is[protected]
I want the whole description about it and the whole loss of money which was of no use by me
It was the fault of amazon.in courier services

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Address: Pudukkottai, Tamil Nadu

Iwant hanna instrument h198301 dist ec and tds tester, 0.5 tds factor, 199 mg /l (Ppm), 1mg /l (Ppm) resolution, +-2% accuracy
In amazon shopping in this hanna instrument is currently unavailable plese put a stock on a this hanna instrument please call me [protected] please put a stock on this hanna instrument plese contact me at [protected]

Thanking you,

Yours' faithfully,

R. Parthiban

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Address: Ghaziabad, Uttar Pradesh, 201005

I ordered optimum nutrition creatine monohydrate from cloudtail (Seller) on amazon.in but i didn't received the cashback according to the offer. I did make the payment from my debit card just for the casback but i was very disappointed with that. I want the cashback in my amazon account (Amazon pay balance).

Kindly give me the 10% cash back

Thank you

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Address: 560034

Dear sir
Ref. My order no.[protected]

I received you message about an hour before that my order is cancelled stating the reason that the seller pawan failed to confirm shipment. I am very disappointed that i trusted the amazon big bang sale and ordered for the product and now it is cancelled, there by i am losing benefits like free emi and cash back offers. More astounding is the seller pawan is misusing the amazon platform to mislead.

To substantiate my allegiation against the seller i request you to see that the seller has again offered the same item for sale, a few minutes back, but with higher price.

I request you to look into the facts and suggest that such suppliers should be blacklisted from your sight.

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Address: 813210

Website: www.amazon.in

Hi, i purchased dell vostro 3468 14 inch laptop on 24th august 2017 in rs 29990.
I did whole payment and placed order.
Next day, the price got increase on amazon site so they cancelled my order.
When i called the amazon customer care and asked why you cancel my order i can still see the laptop is available on your site. They replied sir i can give you rs 2000 compensation please place other order. I asked why i will place other order and pay more for same product. Then they started saying we are a number one company in the world. Finally they are not ready to deliver product.
They cheated to me and also they are cheating to the customer. Please take the action and asked amazon to deliver the product.

Thanks,
Pranav kumar
Mail. [protected]@gmail.com

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I have ordered jacket in amazon which was supposed to be delivered on 25 september but i have not received delivery yet and the tracking information is also not updated since 20 september. I have called the customer care thrice and was been promised that i will get the delivery in 24 hours but that didn't happen. I don't have any idea where the product is and when it will be delivered.

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Recent comments

recived the refund from amazone but tooks longer time than policy