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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
Complaints 19931
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Amazon India reviews & complaints page 679

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P
Pawan_kant
from Shahganj, Uttar Pradesh
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order cancellation reg..

I have order a text book on food storage and preservation
Vijaya khader sold by: books: the destiny maker. Order no. Is #[protected] on dated 22 august 2017. But this book not shipped till date and my this order is cancelled by amazon without prior information. So please despatched my above said order as soon as possible and take an action against to amazon. India how they cancelled customer order....
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Nandhunsr
from Bhopal, Madhya Pradesh
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refund not received for order number 405-1006856-2436342

Hi

I am santha ram. I ordered an apple iphone se 32gb for rs 21109 in amazon app on 31 aug 2017. The order number is[protected]. The transaction was done from my visa card ending with last 4 digits 1509. The payment failed for some reason. But the money was charged from my bank account. When i raised a complaint in my bank account, i was replied that the transaction was successful. The bank asked me to contact amazon....
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M
Mesagar14
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they are not giving my cash back as per their sale

I had brought moto g4 play at the cost 7999/- on dated 14th may from amazon.in and there was offer that if you are purchasing it by credit card then you will get 15% cashback that will be credited up to 11th august 2017 and i brought that mobile from credit card as as per there sale there was 15% cashback which will be credited by 11th of august 2017 but the thing is i have completed to the site so many time but they are not providing cashback...
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Address:Ranga Reddy, Andhra Pradesh, 500088
Website:www.amazon.in

On the day of 10th august 2017. I got a sms from my hdfc bank saying that, amazon prime membership has raised an debit request of 699.98rs towards card validation. And the same day i called thrice to the amazon customer care contact persons in multiple ways and asked them to please check on this. They simply said no sir we didnt see any transaction details for this on our side. We will wait until it gets reflected. And then the very next...
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U
US!
from Pune, Maharashtra
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portronics lite home magnetic led lamp

Address:411030

I had ordered on 29th August and I got the message & mail that it has been delivered on 3rd Sept, but I HAVE NOT RECEIVED THIS LAMP. I made a phone call to customer service and he has assured for the delivery or refund. Nothing has happened till date. Please inform me immediately what happened to my order?...
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B
Babal742
from Ludhiana, Punjab
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complaining about refund

Address:Chandigarh, Chandigarh, 160036

I have ordered induction prestige. And returned it as it was not working. Your delivery boy pick up the item as i have requested to return it. It has been around 10 days you have not returned my money. Kindly solve the matter as i have provided my bank account number and other details which you require. Please solve the matter otherwise i have to complain to higher authorities....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am sorry to inform you that no replacement support received from amazon for the below product even having 2 years complete replacement warrenty is their. The item become faulty in 15-20 days from the delivery date of product. Called number of time at amazon but not get any support for replacement. I am living at noida and not know the process of replacement & from where i will get the replacement of below product:

Product...
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D
danish Haq
from Bhopal, Madhya Pradesh
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account issue

Address:Bhopal, Madhya Pradesh, 462022
Website:amazon.in

Myself Danish Haque as my Amazon account has been locked from the past 15 days due to this my refunding amount has been stopped by amazon my amazon e - mail address is [protected]@gmail.com. kindly unlock my account as soon as possibel and kindly credit my money to my bank account
Thankyou..!!...
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D
Dharmesh84
from Ahmedabad, Gujarat
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product not got in box what I ordered

Address:395004

Dear sir.
I purchased captcha
Mxq pro 4k android 5.1 tv box quad core 1gb/8gb kodi smart wifi tv media player compatible with all lcd led tv television (1 year warranty)
Order number is[protected].
But when i received and opened the box i got black cheap wallet in it.
So i request you to refund my money and take proper step against the seller.
I attached the photo of invoice and product.br...
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M
Misinfulsoul Zorba
from Chennai, Tamil Nadu
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devendra advisor and amazon

Address:400040
Website:Amazon

Devendra refused to give his last name and arranged a call back from his manager even after telling him i was ready to wait n be on hold. He also did not give me his manager's name. Could not solve my problem. Threatened to hang up on me.
I ordered via "prime" on 4th september 2017 which were prime products and it said will be delivered 2 days, however i received a msg saying will be delivered in "2weeks" on 18th sept. What is the...
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J
JBPriyank
from Kanpur, Uttar Pradesh
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spammed

Address:395004

I ordered smartwatch from amazon for rs.599 and i received a watch from some site named olmarteshop.com. The watch i received is bad quality having price of rs 20 only. I have their phone[protected] given as per courier service. Help me out please. I'm attaching required information with you. I have been spammed by olmarteshop and according to me the information have been leaking through amazon.in...
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Address:Bharuch, Gujarat, 392001
Website:amazon.in

Order #[protected]

Seller add-
101-sairam complex, causway roadkatargam surat 395004

Product delivered by ecom express courier. As soon as it arrived, i opened and saw that i've received false product so i immediately called customer care and the guy told me that return the product but as it was opened. Courier boy was not ready to leave as the parcel was opened. So then amazon executive told...
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M
muthusubramani514
from Ernakulam, Kerala
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product changed and cheated

Address:600008

I ordered this on 599 offer (https://www.amazon.in/gp/product/B0728DGBLY/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1)

But recieved fake prodect from fake courier. Amazon got back hole my amazon order id[protected]

Fake address:101-sairam complex, causway roadkatargam surat 395004

My name :muthu subramani
Phone number:[protected]
Mail id:[protected]@gmail.com...
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V
vaibhavzx
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gift card issue

Address:New Delhi, Delhi, 110092
Website:Www.amazon.in

Maine aasanjobs.com se ek physical gift card jeeta tha. But mujhe uska procedure pata nai tua konsa code daalna hai so mai baar baar gift card id daal rha tha jisme kuch error de raha tha. Then maine customer care call kiya aur pehli baar mein mujhe customer care executive ne bataya ki aisa koi card nahi. Then 2nd time jab maine baat ki toh maine customer care exective ko gift card id aur code dono diya wo bhi uske maangne pe. Tab maine scatch...
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A
Ashwini Kumar Yadav
from Gorakhpur, Uttar Pradesh
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oneplus 5 not received

Address:Gurgaon, Haryana, 122001
Website:[email protected]

Dear team

My name is ashwini kumar yadav and i ordered a one plus 5 8 gb varient phone on 2 september and i chose a one day delivery option and i pay 100 rs that time. Today is 6 september but the product is not delivered to me. I chose the fast delivery option because i gifted the phone someone. I am very disspointed with your service. I am regular customer with amazon i will never face this type off problem in past my experience....
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B
bsjjs
from Dhule, Maharashtra
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I received product fake /first copy

Address:Pune, Maharashtra
Website:Amazon.in

I ordered a speedo endurance swimming brief costume prepaid the amount of money with including delivery charges. And received a product totally fake which don't even deserve 100 rs! I'm so disappointed. They say the product is non returnable now when i received it, before i buy it wasn't showing it's non-returnable it's kinda trap. But how can they cheat a regular customer. Please help is it's a big loss. I bought it with 699/- product price...
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Address:Jaipur, Rajasthan, 302012

To whom so ever it may concern,
I have taken this earphone on 21- jun - 17. And at that it cost me rs.1200, now today is 5- sept-17. Its only 2&12 month and its left side is not working, i am really felling frustrated and frankly robbed right now. Sir, is this a way a customer should feel after dealing with amazon. Honestly sir. I am from average earning family and it have taken me fortune to gather those rs 1200. Which i have invested...
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S
samapti ghosh
from Kolkata, West Bengal
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order delivery delay

Address:Kolkata, West Bengal, 700029

I have ordered a Moto E4 on 29th August'17 vide tracking #[protected]. It was showing in the app that it will be delivered by 5th September. But seddenly on 3rd September, Sunday morning i have got a sms that my package would be delivered on that day. But till then we have already left home for some work. I have called and confirmed the courier service to deliver that on the next day i.e 4th September monday. But the status of the delivery...
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S
Suresh manju vishnoi
from Mumbai, Maharashtra
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self return

Address:Mumbai City, Maharashtra

Dear sir,
I have ordered shoes from amazon. I have received defective product and i applied for return.
They told me for self return. There is not mentioned in term and conditions for self return.
I call to amazon customer care they told me not possible to product pickup. You return yourself and return yourself condition not mentioned in condition.
Please do the needful....
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A
Albert Lawrence Cruze
from Hyderabad, Telangana
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your agent blackmailing

Address:500015

#[protected] my order number you agent called me to delivery i asked him to handover after 7pm today. Then he stated scolding with me and he's blackmailing me that he can do anything and he said he knows my address im scared so shall i go for police complaint? So further somethings happens u people are responcebulity because he's your employe...
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