Amazon India Complaints & Reviews

Hi,
Myself glory have ordered one mobile (One plus 5) on 22nd/ september/2017 through amazon.in in amazon great india sale which was supposed to deliver on 26th/september/2017. My order no is (Order#[protected]. I called several times, each time they asked me to wait for 24 hrs definitely i will get my product, but on 29th i got a call from customer executive that my product will not be delivered to me because it has been lost by the courier and i will get my refund within 48hrs and that also i didn't get
On 1st october i got a call from a courier boy to confirm my delivery address (His number is [protected]) and i was promised to get the product within 24hrs but still i didn't get my product and asking me to wait for more 24 to 48hrs, because customer care person itself don, t known whether i will get my product or i will get my refund which kind of services you guys provide first you guys says it's a great indian sale from amazon and you take the order as well as promise to deliver the product, but unfortunately it's not delivered and then promised to refund the amount that also no response what we have to do... If you guys can, t deliver the product on time, then why you guys says it's a sale and hold the money... Will you guys ever think that customer will ever prefer amazon...
Very bad service you guys give i don, t think so amazon will last for longer, if this kind of services are continued
Kindly get my product to be delivered by tomorrow itself or cancel my product and refund my money within 24hrs...
Hoping that some action would be taken...
Thanks and regards
Glory

I have placed a d-link dir-600m n150 broadband wireless router on 7-sep. I received the product on 11-sep and return was placed on 12th. From then i call the customer care executives for the refund. They are saying that they recived a wrong product in return. I have called them 5 times till now and they are saying that investigation is happening and please wait for 24 to 48hrs. I am not sure whether the refund will be processed or not.

I want to proceed legally on then for wasting my time by keeping m money with them and also for sending treating mail to me without proper investigation.

We have not got our money back after returning the product. The cheque was issued but was not containing proper details so we requested for another cheque. The former cheque payment has been stopped. So we need our money back. Try to help us out by contacting this number [protected]. We have placed our problem long ago but it has not yet been solved and let us know about our payment.

Today i received a stocking at 2.30 p. M when i ordered for it i checked
Image it was showing a pair of stocking & rate is rs/340 when i order
For that showing delivery charges rs/49 but when i has received that i surprisingly notice it is only one no of stocking not pair.
That means when showing the image of both the legs logically meaning stocking for both the legs and price which is showing for right and left legs stocking its not for single stocking but what i got only one number its complete unacceptable, either show the meaningful image so it can not create any confusion for the buyer's. Buyer's can take a call it can buy able or not.
They will not feel that they cheated. My order id: [protected]

It is very bad to say that how ugly is amazon. I had ordered one mobile case but due to its bad quality i had to send that to amazon by myself from indian speed post and invested my extra money in doing this vulgar activity. Inspite of being product received to amazon, still i have not got my money back. It is about to 1 month since i have done this. I have attached all the supported documents. Very irresponsible company.

Hello,
My name is "sapam singh" & i have ordered oneplus 5 from amazon.in with order id[protected] on 24 sept. 2017.. Which expected to be delivered on 25 sept. 2017..
But on 25sept around 7pm delivery details automatically updated that product is successfully delivered... But i didn't receive my product & not even get a call from courier boy.. So i immediately called to amazon customer service that i didn't receive my product & its showing delivered.. So they told me to wait for 2 says for further investigation...
So i called amazon customer service again on 27sept.. & on that day another agent told me to wait more for 5 days...
At 10pm on same day i got an email from amazon that my account has been blocked... After that i mailed to amazon but they just giving me same reply that blocking of your account is permanent action...
I just want to know why amazon blocked my account without delivering my product... I just wana say to amazon please give me my amount back or deliver my product in my hand... Please help me... I am very depressed... This is totally sacm running by amazon with customers... I am also attaching the mail which i received from amazon on different days... Please help me to get my amount.. Please

Sapam singh
Building no. 9a
Dlf phase 3
Gurugram, haryana 122002
India
Email. [protected]@gmail.com
Contact - [protected]

Hi amazon,

I guess, someone from amazon wants to doing the fraud with me, so please help me.

I have purchase two products from the amazon. Here is the details.
1 : zebronics wireless keyboard and mouse companion 6 (Nano receiver in the mouse) : successfully delivered
2: dell vostro 3468 14-inch laptop (7th gen core i3 - 7100u/4gb/1tb/ubuntu 14.04/integrated graphics) :not deliver and doing wrong commitment - my complaint from this product.

Order id #[protected]
See order summary from attached file.

Explanation :

25-sep 2017 : delivery date but not delivered.
26-sep 2017 : i contacted the amazon customer care and he asked me that within 48 hours your product will delivered but again not delivered.

28-sep 2017 : i again contact the customer care and customer care center have commitment that your package will delivered today before : 2pm : but again not delivered.

29-sep 2017 : around 10 am : i again contact the amazon customer care and he asked me that today before : 2pm : your product will deliver but again not delivered.

29-sep 2017 - 03.00pm : i again contact the amazon customer care then he asked that your package will delivered within 48 hours.

01-oct-2017 : undelivered my laptop.
02-oct-2017 : undelivered my laptop.

Sir please at least pickup of own mobile and dial my number and tell me that your package is save and will delivered on time.

Could it possible?

Thanking you.

Regards,
Shankaranand maurya
Email - shankranand. [protected]@gmail.com
Mob - [protected]

Dear amazon team

I have ordered korea 50 kgs combo with 8 in 1 multi purpose bench, i have ordered on 30th aug 17 confirmed by amazon team it will be reached by 18th sep 17 still product was not sent, even i was following with customer care since 10 sep 17 on daily basis i was following with customer care regarding product 10 times with customer care executives 3 times with customer care leader s and 1 time with the manager, while speaking with leaders and managers i noticed that they dosnt no who will deliver and by which time it will deliver just saying seller need to dispatch, if i want purchase with another why i will prefer amazon waste service of amazon unnecessary struggling with amazon even frequently call around 15 times in a week not able to survey the manager who has approved regarding these complaint lazy information like office boy, need the order product information immediately, why the delay has been occurred

My Amazon.in order #[protected] was received by me on 30Sep17. But when I opened the package, I found a broken smart watch inside wherein one side strap was totally separate from the watch. Please replace the watch at the earliest. It's really amazing to receive the order in such a shape. I had bought this for my son. He is really pitched off.

Dear sir,
I had booked on my on 23rd September 2017.And the which i have used is Rohit b. Tiwari. The details are as follows:

ORDER #[protected]

ORDER PLACED for redmi 4 andoid mobile
23 September 2017
TOTAL
8499.00
SHIP TO
Barelal A. Tiwari.

Then i had cancelled the order because i haven't get any discount which i am expecting from seller. & i have make payment with HDFC credit card till now it not refunded. Please may i know the reason why we not getting my money return.

I appreciate to know that when you will going to action on my complain. I have already called too many times to customer care. But no result i had found.

Please help us what we have to do.

I am waiting for your kindness response.

Thanking You,

Regards,
Rohit B. Tiwari
+91-[protected]

I ordered a elephant toy, received order when I opened it was panda inside packate. I could have kept that product without returning it but product is not good in condition. Product is not even worth 100 ru. This has broken my trust with amazon. If Amazon doesn't have that product it should be shown in list and even after ordering, it could have cancle my order. This is disgusting, I am never going to send any gifts through Amazon.

I had order above order on 15th august 2017 but i have not received complete item yet. Bench press and bag is missing in delivered goods. We have received total 3 boxes from courier company which do not contain bench press and bag.

We tried several time to connect with seller and amazon team to get the full item or refund of money but its been more than 1.5 months but still we have not received complete item or refund of fund.

I have tried to provide the feedback about product on amazon but that is rejected now

Note sure is it a issue with seller or courier company but i expect amazon team to help their customer in order to provide better facility

Still i can see my order is on the way of amazon site under track your order so where is my item or refund

I request seller/ amzon team to refund my money and take back their goods as soon as possible which is not complete.

Order type - gym instrument
Order number - order id[protected]

Amazon india cheating customers, once the order placed by the customer amazon should deliver the product to the customer who already paid for it, it's amazon responsibility. But amazon cancelled my order without my confirmation and sending an e-mail saying that "this is to inform you that your order was cancelled due to a pricing issue" amazon don't have any rights to cancel my order without my notice. Price error means it's amazon problem or seller problem or the person who entered the price in their website those people problem. Why should i get punished for someonce problem. I have all the evidences of my order confirmation everything. My order id is[protected]

Hi i have placed order on sanyo 43 inch led tv on 21st sep'17 and made full payment via card. They promised me to delivery the product on 25th sep'17, but today is 1st oct and still i haven't received the product. I called customer care several times and each time they promised me telling product will be delivered within 48 hrs but no use. Im really frustrated with their customer service.

Thanks

Subject order supposed to deliver on 27th sept but it is not. Since 27 i am following with amazon escalation team but no luck. Every body asking for 24 hrs patience, till the date i waited but no luck.
Since 27 sept, i talked and chat with people krishna, adnan, talha, deepti, aditya and many more people from amazon escalation team but they are really helpless team for amazon... Only they are good in chating and convincing but helpless to work on results.

Also in tracking status, delivery was attempted 2 times showing. But never we received any call or message for the attempting the delivery. And tracking status also updated with same... Totally fake statements are updating in tracker,,

Dear sir,

We have been ordered on Iron & cooker on 23.9.2017. total cost showed Rs 1090, while ordering. But it has been debited from my credit card Rs 1589/- after placing the order .after cancellation on same day credited Rs 1090 Only.

What about difference Amount.

Our Contact No is [protected] & [protected]

Hello,
My name is elvis coelho, a resident of bombay. I got a call on the number [protected] at 05.36 ist, which was a call back attempted by meghna in reference to my complaint.
Meghna displayed a very unprofessional behavior and hung up on me when i requested her to hand over the phone to the manager.
I would either like an apology or a waiver of the delivery charges.

I have ordered one mobile (One plus 5) of rs 37999 on 23rd/ september/2017 through amazon.in in amazon great india sale which was supposed to deliver on 25th/september/2017. My order no is (Order#[protected]. I called many times but they are unable to tell me when i will get the mobile. They only saying that we accelerating your issue to there higher department. Some of time there executive said i will get the mobile in one or two days. But till date i didn't received the mobile.

Date of incident:- 29th sept 2017
Company name :- amazon india
Order no:- #[protected]

I have order mother organic chia seed a grade pouch 100 gms from amazon website (Order confirmation screenshot attached) on 29 sept 2017, but now i am not able to track or see this order this order.
When i try tracking it, my profile shows that there is no order placed.
I have made the payment against the same via net banking.

I had ordered moto g5s plus worth rs.15999 and amazon promise to deliver on 26 th sep, but whole day i waited for it and at night 11:30 app showing its delivered to my address, but i did not recieved it. I immediately complaint it and they promise me to wait 24hr but till 30th sep i did not recieved it, meanwhile they did not contact me, every time i have to raise call and they give false promise,

One such time they demanding my aadhar card for investigation, when i demand investigation report they refuse to do so.

They mail me showing different excuse like address not match (Already shipped another product on 25th by amazon), wrong scan happened, product missing, send aadhar card first, sharing wrong delivery boy number thrice etc...

Finally they send a boy with my product on 28th but as i have purchased in exchange offer he has to verify my mobile imei but he did not have my mobile details so he went back and promise to delivered it by 29th.

On 29th i get message that customer refuse to take order and refund initiate same time i got the message product out for delivery.

They did not have proper communication and cancel the order,

I mentally disturbed with all this as i already paid it with credit card,
By waiting this i already loss 10% additional discount on product,

Now product is not available in discount and they take too much time that i have loss other deals also offered by competeter,

Who will pay for it
I demand from amazon they have to take responsibility and give me additional discount and product,