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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 683

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S
salilpatil
from Mumbai, Maharashtra
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refund for cancelled order not received

Website:Amazon India

I placed online order no.[protected] with amazon india on 02nd may 2017 for wahl 9484-400 u-clip pro home pet grooming kit by wahl professional animal and paid rs.2, 918.68 by credit card, as per amazon requirement. However, as the product was not suitable for me, i cancelled the order on 05th may, 2017.
Amazon india confirmed cancellation of the order by email of same date and advised that the refund of rs. 2, 918.68 will...
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J
jsing8
from Mohali, Punjab
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amazon refused the replacement of product

Address:160059
Website:amazon.in

Hi,

I have ordered lenovo k8 note from amazon. After receiving it, i was not happy with the color of phone because and requested them replace this phone and send me a black colour phone. They completely denied from my request and said they cannot change the color. Then i requested them that i want to return this phone and give me my money back, and denied from that request as well. It seems that i am being penalised by opting...
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T
Teja Ravi
from Vijayawada, Andhra Pradesh
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cash on delivery (cod) suppression

Address:520003

I am a amazon prime member.in recently i made an order and finally i couldn't able to receive them. This is the only mistake i made at amazon india, which was repercuss cod (Cash on delivery) suppression on my account.

I made chat with help line and now here the snollygosters come and say 'hey we/i will conclude your problem' and you will receive that you had been resolved. But at the end of 48 hours{ even here...
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A
am88sh
from Kolkata, West Bengal
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price increase after ordered in lower price

Address:Kolkata, West Bengal, 700035

I saved and subscribed saffola tasty edible oil on 28/08/2017 @ rs. 447/- per 5 lt. Pet jar, but after 3 days i. E. On 30/08/2017 the price increased to rs. 525/- per 5 lt. Pet jar.
This is not first time, it had happened eariler
Also and for this reason i forced myself to
Refuse accept the delivery on higher price.
Now please look into the matter and solve
The price increase problem....
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S
Shubham Monga
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon pay cashback not paid

I made a recharge for my jio number of rs399 and was eligible for rs99 cashback offer. The company assured it will be credited in 7 days but 13 days have passed and no cashback has been recieved yet.
I called their customer service thrice and everytime to wait for 24hr but no response or action was taken on their part. The way they were talking was also not polite and were very arrogant.
These fake assurances and wrong offer...
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I
Isha Bhamra
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wrong and late delivery

Ordered two products yesterday. Order id's are[protected] and[protected]. Paid for guaranteed one day delivery. Received only the first order. That too the order was wrong. Instead of the honor pro 8 phone, it had some basic micromax feature phone. Raised a complaint to cs - [protected]@amazon.in and i am told that i will have to wait for 3 working days for the investigation to finish. After that a return will be generated and...
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M
Monakumari955
from Jalpaiguri, West Bengal
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please reopen my amazon account

Address:Khordha, Odisha, 751024

Amazon india — reopen my account

1 review
Mo monakumari9553 on aug 30, 2017
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Sir my self vivek kumar l live in bhubaneswar state in orisha
And my amazon account i'd is
[protected]@gmail.com. I want to state that please reopen my account in imdetly. I must need my account. And give me reasons for closing in my amazon account without my permission. So please reopen...
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A
Avihan Arya
from Delhi, Delhi
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amazon accounts

Address:New Delhi, Delhi, 110075

Dear sir,
My name is avihan and my email address is [protected]@gmail.com which is registered with my amazon account i have
2000 rupees stuck on my account because my amazon account is on hold from 1 month reason is that i ordered a product from amazon by mistake i filled something wrong in card details then i immediately cancelled the order after one day i saw my account was on hold than i called amazon customer service...
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M
Monakumari9553
from Bahula, West Bengal
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reopen my account

Address:Khordha, Odisha, 751024

Sir my self vivek kumar l live in bhubaneswar state in orisha
And my amazon account i'd is
[protected]@gmail.com. I want to state that please reopen my account in imdetly. I must need my account. And give me reasons for closing in my amazon account without my permission. So please reopen my account and give me conformation massage in my email address

Thank you...
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V
Vibha Sahal
from Mumbai, Maharashtra
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undelivered item shown as delivered in my order history

Address:Thane, Maharashtra, 401105
Website:amazon India

Dear team,

In spite of several calls made on amazon helpline number, i haven't received any proper feedback. This is regarding the honor 6x mobile case which was ordered from my account along with the cell honor 6x. The case wasn't delivered but it shows me as delivered in my order history, this was raised to amazon customer executive several times nothing helped in this matter, every time the executive on the another line...
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S
Shashi Kant Yadav
from Delhi, Delhi
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product not delivered but status showing delivered

Address:Faridabad, Haryana, 121003
Website:www.amazon.in

I have ordered redmi 4a two times from amazon website and amazon corier service delivered the product both times to someone else and updated status "delivered" in my order account.
And i have requested to them to change the status to "not delivered" or something else and should not show the status "delivered" and they are unable to change. And they dont have any status like what happend and where the product has been delivered by corier...
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Address:Panchsheel Nagar, Uttar Pradesh, 245101

I am a seller on amazon.in and i am facing a problem to log in my seller panal for the last 30-45 days. The funny thing is that you cannot call amazon if youre not logged into your seller panel. Even if you call the regular number, they don't help you out. So i've called many times to customer care and also mailed for help to log in but no one has helped me so far. Now i am receiving orders but due to the log in problem i am not being able...
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R
Rout Kumar
from Hyderabad, Telangana
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account hold/locked

Address:Hyderabad, Andhra Pradesh, 500084

My account email id: [protected]@gmail.com
Mobile number: [protected]

I placed an order through amazon using my friend's amex card. Due to discrepancy in billing address. My account is locked. From past 5 days, amazon customer care is showing me hell.

I tried to contact account specialist team, but they are for no help. Customer care executive said, that we cannot place a call to account specialist team.br...
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D
Dhinesh1511
from Rasipuram, Tamil Nadu
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money fraud

Website:www.amazon.in

I ordered a seagate external 2tb hdd on amazon order#[protected] on 22nd august for ₹6200/- they delivered a cheap defective piece in just two days on 24th august. I placed a refund request on the next day itself on 25th august. It said the defective piece would be picked up the next day itself but its been 5 days. Im writing this on 30th august. I already complained via chat. I called them twice. They keep saying that it will...
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Address:852106
Website:amazon.com

Plz.. Cancel the epson printer l130; order #
[protected]
Order total
7, 631.00 (1 item p
Of dated 27 aug 2017) bcz i hv ordered the wrong item... I want multiple functioner printer and on the site of amazon.com its not clear that wahats the function of this printer... Its not sutable for my shop bcz it is not working like photocopy & scan function.. Sorry i want to work with photocopy cum print cum scan......
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S
Sumit Dhibar
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recharge jio number

Amazon offers that if i recharged my jio number with 399 then they refund 99 cash back within 7 days but Its 7 days over but still i didn't Recive the cash back from the company . Company Offers that if I recharge my jio number through amazon pay then company refund 99 cash back.but i didn't recive the money.Sumit DHIBAR ph- [protected] /[protected] .email - [protected]@gmail.com...
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H
Harpal Mewada
from Korba, Chhattisgarh
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tv

Address:Sehore, Madhya Pradesh, 466001

I purchased a tv from flipkart they give me a bad product. Not working propery my no.[protected] please solve my problem this tv is not evev working proper please solve my problem i am giving my number[protected] dish tv is not working properly please please please help me thank you i want refund of this product please provide refund ti me please please please my no.[protected]...
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A
arpittt
from Shahganj, Uttar Pradesh
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cashback not found

Address:Kanpur, Uttar Pradesh

I m arpit. I recharged my jio number on 16 aug with 509 rupees in amazon pay balance because they gave a offer of 99 rupee cashback in 7 working days. Today is 29 aug but i did not found any cashback. I call amazon care 4 times in from 20 aug till 29 aug but the just making me fool that i should wait. I say them why i should wait if 7 working days over. Plz help with this cheater amazon site to get my cashback....
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S
sid21sept
from Delhi, Delhi
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different product received

Sir i have order a mobile name one plus 3t from amazon of 24399 rs bt they sent diff product (Two empty bottles of wisky). I also said to the courier person bt he refuses to take any responsibility. I also made a video at unboxing the product therefore i have a strong prove against their worst service. I also complaint in the amazon care bt they only ignoring the issue and now two weeks are over and still they did not give me any information....
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Sivasubramanian Palaniappan
from Kalpetta, Kerala
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appointment schedule - arranging a big headache

Address:600017
Website:amazon.in

15 days after they will decide to pack back in boxes. After that they schedule appointment after 3 days. But they will say it is only 14 days will be taking schedule.

Actually - 28 days happening for whole process.

Whatshappening, when we go for appointment pickup they make basic disturbance to the brand where they need to move products offline will be better than online sales.

Totally absolutely...
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