Amazon India Complaints & Reviews

26.09.2017

I have ordered one plus five phone. It was supposed to delivered to me today. More than 6 times i had called amazon. I was promised it will deliver it to me today. I was waiting for the order but no one turned up. Dn i received a msg that i refuse to accept the order. Although i was not at all informed or awared about it. I was waiting g for my order.
Instantly i had called customer care and it was told my...

I ordered one plus 5 from amazon.in by sbi debit card on 27 september, 2017 and my order was eligible for cashback and they massaged me the same that i will receive it by 28 september, 2017 screenshot of which i have attached below but i haven't received my cashback yet. I am feeling like i have been cheated by amazon.in and i have seen many customers complaining about the same problem. Please do something with this.

Amazon lets unaithorized selling of amway products. It is illegal as per amway rules and regulations.
Amazon should stop sellers from selling products of amway as it is a direct selling company.
Amway has strictly written on its website that no e-commerce site is allowed to sell amway products.
Many sellers sell their stocked products bought from amway on these online sites, these products are not authorised to be sold like this.
Thus amazon must stop this.

I amit pathak sir with respect to order your amazon.in order #[protected] on 21/09/2017 i have cancelled my order by calling amazon customer executive and my refund of amount 15999 was initiated on the same day but till date i have not received my payment.. When i called to amazon they told me it is may be bank gateway problem, call to sbi costumer care center and when i called to sbi they told me we can help you it s matter of amazon.. No body is going to take responsibility of my refund amount... Kindly take necessary action against amazon and solve my problem. Thanku

Item sold by cloudtail india private ltd
Reference no - dzljfb5cr shipped by-amazon seller services pvt ltd. Complain detail;-
Crossed hockey stick and very big 48 number is written on the back and not at all fitting on me.
My e mail add;- [protected]@gmail.com
I want to return the item. The item is received from blue dart on 29/09/17.
Mobile no-[protected]

Dear amazon

I've never ever seen such a worst service provider company amazon, i've booked a mobile moto g5s plus through amazon on 23rd september, paid extra amount the have fast delivery.
Amazon comitted me gaurented delivery on 26th september 2017.
And today is 29th september, still i've not received my product.
After making several calls to customer care just getting assurance to wait for a day only.
But every assurance is just a fake commitment.

I don't wheather amazon is serious about their customer or not able to handle the client in such a high volume.
I'm requesting u to please deliver my product today itself as i've to move out of station tomorrow.

If amazon have a little bit of seriousness about their customer please do the needful.

Name - neeraj vishwakarma
Orderid[protected]

(#[protected] i booked jbl speakers for which i never got the product for but received a sms saying delivered. I called the helpline they said complaint registered. Spoke to the team after 2 days they still had no clue. I insisted on speaking to the supervised after argument with the agent for 10 mins she agreed to trf the call. Supervisor praveen was the rudest supervisor i have come across. They still wanted time to investigate. Producers was required for a particular day n the expected time for resolution was 5 days ahead. With amazon stop booking or book only on cod, they do not knw how to handle volumes

Order #[protected]
Ordered date : 16th september 2017.
Delivery scheduled :28th september 2017.

Refer above details of my ordering,

I had oredered micromax 81 cm (32 inches) i-tech 32t8260hd/32t8280hd hd ready led tv (Black) on 16th sep 2017 but till date 29th sep 2017 it not delivered and payment it also detected from card.

And amazon not revert the email in this regard

Kindly help me.

My name is satishgupta, [protected] contact no to track the order, i ordered lg q6 on 22nd september 2017 it was supposed to be delivered on 28th september 2017 but i wanted the delivery bit urgent, i realised that and called immediately and the advisor asked me to cancel the order and place a new one, but when i tried to cancel it dint allow me to cancel so i later dint do any think, no 26th september 2017 i called amazon again and the advisor said that it will be delivered as soon as possible and will sent and email to amazon transport it will be on priority list, waited from 26 to 28 it was showing in mumbai but not delivred very time i called they said it will be delivered because its taken on priority, and it was not delivered on delivery date
All of them where fooling with me
Just trying to get rid of the call
I gave the suggestion i will take from amazon center but no use, they dont care

Dear team
I am mahabir singh i buy a product from amazon's tomorrow delivery boy call me 11:48 confirm my address after 1 hour he says to me come in to 30 mint but after some time when i call him he block my no and at the end of the day massage me your products not delivered today we are not contact on your phone.
Till time i am not receive my product.
Name of delivery boy is sunil kumar mobile no [protected].
I request to you please delivery my product today before 1 pm
Mahabir singh
[protected]

I ordered my phone on 21 sep and it was due date on 25 but it arrived early on 23sep as i postponed it for 24 hours and even now i had not got my phone delivered
My order no is[protected]
I want the whole description about it and the whole loss of money which was of no use by me
It was the fault of amazon.in courier services

Iwant hanna instrument h198301 dist ec and tds tester, 0.5 tds factor, 199 mg /l (Ppm), 1mg /l (Ppm) resolution, +-2% accuracy
In amazon shopping in this hanna instrument is currently unavailable plese put a stock on a this hanna instrument please call me [protected] please put a stock on this hanna instrument plese contact me at [protected]

Thanking you,

Yours' faithfully,

R. Parthiban

I ordered optimum nutrition creatine monohydrate from cloudtail (Seller) on amazon.in but i didn't received the cashback according to the offer. I did make the payment from my debit card just for the casback but i was very disappointed with that. I want the cashback in my amazon account (Amazon pay balance).

Kindly give me the 10% cash back

Thank you

Dear sir
Ref. My order no.[protected]

I received you message about an hour before that my order is cancelled stating the reason that the seller pawan failed to confirm shipment. I am very disappointed that i trusted the amazon big bang sale and ordered for the product and now it is cancelled, there by i am losing benefits like free emi and cash back offers. More astounding is the seller pawan is misusing the amazon platform to mislead.

To substantiate my allegiation against the seller i request you to see that the seller has again offered the same item for sale, a few minutes back, but with higher price.

I request you to look into the facts and suggest that such suppliers should be blacklisted from your sight.

Hi, i purchased dell vostro 3468 14 inch laptop on 24th august 2017 in rs 29990.
I did whole payment and placed order.
Next day, the price got increase on amazon site so they cancelled my order.
When i called the amazon customer care and asked why you cancel my order i can still see the laptop is available on your site. They replied sir i can give you rs 2000 compensation please place other order. I asked why i will place other order and pay more for same product. Then they started saying we are a number one company in the world. Finally they are not ready to deliver product.
They cheated to me and also they are cheating to the customer. Please take the action and asked amazon to deliver the product.

Thanks,
Pranav kumar
Mail. [protected]@gmail.com

I have ordered jacket in amazon which was supposed to be delivered on 25 september but i have not received delivery yet and the tracking information is also not updated since 20 september. I have called the customer care thrice and was been promised that i will get the delivery in 24 hours but that didn't happen. I don't have any idea where the product is and when it will be delivered.

I have booked a sandisk ultra dual 32gb usb 3.0 otg pen drive from amazon on[protected] and the delivery scheduled was on[protected]. On that day i have requested the amazon customer support agent for cod payment using debit card which they offer. Thereafter they have not delivered the product on 2 other occasions, even though they have sent notifications as well as assurance by the amazon customer support agents regarding the delivery.
On 27th after repeatedly calling delivery agent arrived and he insisted to take delivery by making payment by cash which is not what i have requested for. Their indecent and recalcitrant behavior and approach was humiliating and i had lodged complaint directly to amazon support dept and still the delivery of the product or complaints hasn't resolved. So kindly take necessary action against deficiency of service (Amazon courier) and to compensate for the loss incurred.

Order #[protected]
Ordered date : 20th september 2017.
Delivery scheduled : 22nd september 2017.

Refer above details of my ordering,

As amazon we trusted for valuable service but it is fake.

I had oredered tcl led tv 32" on 20th sep'17 and 22nd sep'17 is scheduled for my product delivery but till now i have not received any product,
Daily i'm calling costomer care and doing follow up, but they are making false promises saying that, product will be delivered in next 24 hours, please wait.
Im asking you people, since how many 24hrs required to deliver the product???

From 22nd sep'17 to till day i'm calling customer care and doing follow up with them, but they didn't delivered the product,

If ypu can't deliver the product as commited then why are making fake promise of 1-2 day delivery...

I'm completely fedup with this service,

Total 7 days delayed in my product delivery but till now no any action initiated from amazon.

This is waste of money and time buying products in amzon...

I will suggest my friends and family that not to buy any thing from amazon...

Regards.
Anand patil

Date 16 september 2017 i placed two same order by amazon. They cheated with me by delivering the wrong product without giving the invoice of that product. I ordered strontium ammo 32gb usb 3.0 pen drive (Silver) from amazon i got the wrong product that was noosy nano sim adapter. So i submitted the complain to amazon regarding this mistake. They asked me t send screen shot of the product i got so i took the picture of the wrong product & sent them mail then they told me they will refund my money in 3 working days.. After i called them then they said they will initiate the process today afer 3 days you will get money in your bank account, now they are saying you ordered was cancelled which order you got from amazon provide the invoice of that but i didn't got the invoice of the product which i get delivered from amazon either the product i ordered now they are asking for invoice how can i gave them invoice if i didn't got the product invoice whatever i got i sent them in mail but now they are denying to refund my money. How much irresponsible amazon can be doing this with their costumer they provided the wrong item they took the money didn't provided the invoice & order id in the order after taking money now asking for the invoice... So i am asking the delivery man was amazon delivery person he got the shipped product written my details amount & product name he is witnessed seen the what wrong product i got he took responsibility you will get your refund by complaining now i am facing this problem, this is amazon responsibility to provide the invoice with their product & don't leak the information of their costumer. I want my money back in my account.
Email id - [protected]@india.com

We had booked 20 itres and put for return the following day as it was too small.
We ordered for 30 litres from amazon and received it.
From last 4 days your pic up courier man is not coming and i have to stay at home leaving my office

Called up your robots... V v v unhelpfull
Mr. Girish, ms nidhi,,,, utter use less people and a big liability to amozan and earth.
To day ms nidhi put me on hold for 13 min 22 sec... Disgusting then the phone was disconnected.
Without human touch interference it is v v tough to share good ar bad experiences.
A sad 4 days of amzon experience hope the torture ends soon.