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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 683

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A
Abhi_shrma
from Delhi, Delhi
Sep 29, 2017
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Address: Gurgaon, Haryana, 122006
Website: Amazon.in

I have orederd a JBL headphone on 24 september 2017.
But i couldnot received
Whenever I contact to amazon they only told me that it will be deliver to next day.
This will happen from last 4 to 5 days but they could not solve this in any way.
I will request you to kindly take strict action towards this.
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    T
    Trisha Rajani
    from Pune, Maharashtra
    Sep 29, 2017
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    Hi,

    I have been trying to list on amazon for over 6 weeks now and your team has been super unhelpful.

    Amazon india lists ayurveda products, you have opened a specifically even launched an ayurveda store. The team has asked me for over 100 documents all of which has been provided

    I get one case study and call that tells me to provide documents and the other person that tells me that i cannot list, when my products are already listed on your platform!!

    I get on a call for over 40 minutes out of which i am on hold for over 32 minuts during which i ask to speak to a senior member 4 times and i get no help.in one call i get told: we do not list ayurveda; you want to list in the grocery category; you do not need form a; you need to fill form a - how is one meant to do business if your team is so ineffective

    All the claims of support on your website are lies!
    Amazon India customer support has been notified about the posted complaint.
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      A
      abhisheksep27
      from Delhi, Delhi
      Sep 29, 2017
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      I had made an order, order no:[protected], has to be delivered by 28 september by 8 pm but the order hasnt been delivered till now. I am seriously very much dissapointed from this type of service from amazon, these type of retailers are putting amazon's name down, its been 2 days and i haven't received my phone. I know how much it is important for me that phone that i ordered i wanted that very ungently but your delivery service is seriously awful. I just cant explain my anger. This is all what i can say, i dont have any other words to explain your awful service.
      Amazon India customer support has been notified about the posted complaint.
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        A
        Antony Philomin Raj
        from Hosanagara, Karnataka
        Sep 29, 2017
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        Sir,
        My order no is:[protected] for a bosch gsb 10 tool kit
        The delivery agent with phone no.91 [protected]
        Contacted me this morning, and i was waiting for him.
        But never turned up to deliver the order
        Repeated calls to him are not answered.

        But this evening i get the message:
        Payment pending: we could not deliver as payment was not done.
        This is not true.
        Your messenger did not come at all.
        Please refer my previous orders. You may lose a valuable customer.
        Amazon India customer support has been notified about the posted complaint.
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          S
          sachin namvade
          from Pune, Maharashtra
          Sep 29, 2017
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          Address: Thane, Maharashtra, 401305

          I had cancelled my orders on the same day I placed the order that is 21st Sep. 2017
          purchase Order numbers are as given[protected],[protected] with total of Rs.1015
          I was promised that amount will be credited till 28th Sep. 2017 but yet I have not received my money.
          Please do the needful .
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            U
            Unnati_4u
            from Mysore, Karnataka
            Sep 29, 2017
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            A # and false promising company ever i saw, these guys are just fooling customers and just playing with emotions of customers. They take money from customer for prime delivery and they themselves are not able to deliver product neither they are able to track it. When we call to them for days, they just say wait till tomorrow end of the day and its a never ending process. Whenever we call cc representative they just talk something and do false promises. These guys freaked me out and when i insisted them to give exact location of courier so that i can personally go and pick it up, they asked me to cancel my order. When they cancelled it from their end they mailed that it was on my request. Can anyone ask or let this this smart people know that a person order anything only when they are in need. We don't have so much time to play with you guys.
            Thanks amazon for becoming spoiler for my very auspicious function!!! And thanks so much for offering me 100 rs voucher for all my energy which i wasted on you guys. Keep that 100 rupees with you and enjoy your so called apki dukan journey of fooling people!!! Hopefully i get my amount refunded as soon as possible, and not please don't blame my bank on that, and stop blame game at-least now.!!!
            Amazon India customer support has been notified about the posted complaint.
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              R
              Rashmii Nair
              from Hyderabad, Telangana
              Sep 29, 2017
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              Address: New Delhi, Delhi, 110017
              Website: Amazon.in

              I want to return redmi 4 that i have bought recently.. However the customer care executive not treating properly and not resolving my problem... They are refunding my money... Amazon experience is pathetic... My experience is not so good.in your policy you clearly states that product can be returned however the customer executive argues and denies that in policy is not written.. Amazon is cheating people.
              I want amazon to resolve my problem.
              Amazon India customer support has been notified about the posted complaint.
              Sep 29, 2017
              Updated by Rashmii Nair
              Amazon India — mobile phone redmi 4

              1 Review
              Ra Rashmii Nair on Sep 29, 2017
              Mark as Resolved
              Order ID: [protected]

              I want to return redmi 4 that i have bought recently..However the customer care executive not treating properly and not resolving my problem...They are not refunding my money...Amazon experience is pathetic...My experience is not so good.In your policy you clearly states that product can be returned however the customer executive argues and denies that in policy is not written..Amazon is cheating people.
              I want amazon to resolve my problem.
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                N
                Nupur Jain
                from Gurgaon, Haryana
                Sep 29, 2017
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                false commitments

                Address: Gurgaon, Haryana, 122002

                26.09.2017

                I have ordered one plus five phone. It was supposed to delivered to me today. More than 6 times i had called amazon. I was promised it will deliver it to me today. I was waiting for the order but no one turned up. Dn i received a msg that i refuse to accept the order. Although i was not at all informed or awared about it. I was waiting g for my order.
                Instantly i had called customer care and it was told my...
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                M
                Milan N. Pipaliya
                from Vadodara, Gujarat
                Sep 29, 2017
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                Website: Amazon.in

                I ordered one plus 5 from amazon.in by sbi debit card on 27 september, 2017 and my order was eligible for cashback and they massaged me the same that i will receive it by 28 september, 2017 screenshot of which i have attached below but i haven't received my cashback yet. I am feeling like i have been cheated by amazon.in and i have seen many customers complaining about the same problem. Please do something with this.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Samanata
                  from Nagpur, Maharashtra
                  Sep 29, 2017
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                  Amazon lets unaithorized selling of amway products. It is illegal as per amway rules and regulations.
                  Amazon should stop sellers from selling products of amway as it is a direct selling company.
                  Amway has strictly written on its website that no e-commerce site is allowed to sell amway products.
                  Many sellers sell their stocked products bought from amway on these online sites, these products are not authorised to be sold like this.
                  Thus amazon must stop this.
                  Amazon India customer support has been notified about the posted complaint.
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                    1
                    18amit
                    from Indore, Madhya Pradesh
                    Sep 29, 2017
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                    Resolved

                    Address: Indore, Madhya Pradesh

                    I amit pathak sir with respect to order your amazon.in order #[protected] on 21/09/2017 i have cancelled my order by calling amazon customer executive and my refund of amount 15999 was initiated on the same day but till date i have not received my payment.. When i called to amazon they told me it is may be bank gateway problem, call to sbi costumer care center and when i called to sbi they told me we can help you it s matter of amazon.. No body is going to take responsibility of my refund amount... Kindly take necessary action against amazon and solve my problem. Thanku
                    Jan 6, 2019
                    Complaint marked as Resolved 
                    Done
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Ajit Kashyap
                      from Imphal, Manipur
                      Sep 29, 2017
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                      Address: East Singhbhum, Jharkhand

                      Item sold by cloudtail india private ltd
                      Reference no - dzljfb5cr shipped by-amazon seller services pvt ltd. Complain detail;-
                      Crossed hockey stick and very big 48 number is written on the back and not at all fitting on me.
                      My e mail add;- [protected]@gmail.com
                      I want to return the item. The item is received from blue dart on 29/09/17.
                      Mobile no-[protected]
                      Amazon India customer support has been notified about the posted complaint.
                      I dont get my winning prize iphone 7 in skiil game i am waiting for 3 months and now u tell me when i prize come to me.

                      Pease deliver to me as soon as possible.
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                        V
                        Vishwakarma Neeraj
                        from Noida, Uttar Pradesh
                        Sep 29, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201001
                        Website: Amazon.in

                        Dear amazon

                        I've never ever seen such a worst service provider company amazon, i've booked a mobile moto g5s plus through amazon on 23rd september, paid extra amount the have fast delivery.
                        Amazon comitted me gaurented delivery on 26th september 2017.
                        And today is 29th september, still i've not received my product.
                        After making several calls to customer care just getting assurance to wait for a day only.
                        But every assurance is just a fake commitment.

                        I don't wheather amazon is serious about their customer or not able to handle the client in such a high volume.
                        I'm requesting u to please deliver my product today itself as i've to move out of station tomorrow.

                        If amazon have a little bit of seriousness about their customer please do the needful.

                        Name - neeraj vishwakarma
                        Orderid[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          N
                          Neaty
                          from Gurgaon, Haryana
                          Sep 29, 2017
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                          Address: 122002
                          Website: Amazon.in

                          (#[protected] i booked jbl speakers for which i never got the product for but received a sms saying delivered. I called the helpline they said complaint registered. Spoke to the team after 2 days they still had no clue. I insisted on speaking to the supervised after argument with the agent for 10 mins she agreed to trf the call. Supervisor praveen was the rudest supervisor i have come across. They still wanted time to investigate. Producers was required for a particular day n the expected time for resolution was 5 days ahead. With amazon stop booking or book only on cod, they do not knw how to handle volumes
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Aa rya
                            from Kolkata, West Bengal
                            Sep 29, 2017
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                            Address: 700114
                            Website: www.amazon.in

                            Order #[protected]
                            Ordered date : 16th september 2017.
                            Delivery scheduled :28th september 2017.

                            Refer above details of my ordering,

                            I had oredered micromax 81 cm (32 inches) i-tech 32t8260hd/32t8280hd hd ready led tv (Black) on 16th sep 2017 but till date 29th sep 2017 it not delivered and payment it also detected from card.

                            And amazon not revert the email in this regard

                            Kindly help me.
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              satishgupta1979
                              from Mumbai, Maharashtra
                              Sep 29, 2017
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                              Address: Mumbai City, Maharashtra, 400097
                              Website: amazon.in

                              My name is satishgupta, [protected] contact no to track the order, i ordered lg q6 on 22nd september 2017 it was supposed to be delivered on 28th september 2017 but i wanted the delivery bit urgent, i realised that and called immediately and the advisor asked me to cancel the order and place a new one, but when i tried to cancel it dint allow me to cancel so i later dint do any think, no 26th september 2017 i called amazon again and the advisor said that it will be delivered as soon as possible and will sent and email to amazon transport it will be on priority list, waited from 26 to 28 it was showing in mumbai but not delivred very time i called they said it will be delivered because its taken on priority, and it was not delivered on delivery date
                              All of them where fooling with me
                              Just trying to get rid of the call
                              I gave the suggestion i will take from amazon center but no use, they dont care
                              Amazon India customer support has been notified about the posted complaint.
                              Sep 29, 2017
                              Updated by satishgupta1979
                              now at 11.20am 29th September i recived a call that its cancelled by the server it was invalid order..these are the details joke of the century Delivery atempted in 5.47am on 29th September 2017

                              Delivery attempted

                              An attempt was made to deliver your package on 29, September. The carrier will attempt to deliver on the next working day.
                              LG Q6 (Black, 18:9 FullVision Display)
                              Expected 28 Sep
                              Courier: Amazon Transportation Services
                              Tracking #:[protected]

                              Latest update: Friday, 29 Sep
                              5:47 AM Delivery attempted
                              MALAD EAST, IN
                              Thursday, 28 Sep
                              5:31 PM Out for delivery
                              Mumbai, IN
                              5:30 PM Package arrived at a courier facility
                              Mumbai, IN
                              Tuesday, 26 Sep
                              1:10 PM Package arrived at a courier facility
                              MUMBAI, MAHARASHTRA, IN
                              9:58 AM Package arrived at a courier facility
                              Mumbai, IN
                              2:30 AM Package has left the courier facility
                              BHIWANDI, MAHARASHTRA, IN
                              12:32 AM Package arrived at a courier facility
                              BHIWANDI, MAHARASHTRA, IN
                              Saturday, 23 Sep
                              12:56 PM Package has left the courier facility
                              KOLKATA, WEST BENGAL, IN
                              3:31 AM Package arrived at a courier facility
                              KOLKATA, WEST BENGAL, IN
                              Friday, 22 Sep
                              11:58 PM Package has left the courier facility
                              HOOGHLY, WEST BENGAL, IN
                              9:13 PM Package arrived at a courier facility
                              HOOGHLY, WEST BENGAL, IN
                              4:01 PM Order details shared with the courier
                              Sep 29, 2017
                              Updated by satishgupta1979
                              and i will get my refund in 6 days may be 6 working days
                              can some 1 guide me i want to take this to consumer court, they have agreed for service i already paid and i dint get the service and now i have to wait for another few daya to get my money back
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                                M
                                Mahabir Narwal
                                from Delhi, Delhi
                                Sep 29, 2017
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                                Address: Gurgaon, Haryana, 122002
                                Website: Amazon

                                Dear team
                                I am mahabir singh i buy a product from amazon's tomorrow delivery boy call me 11:48 confirm my address after 1 hour he says to me come in to 30 mint but after some time when i call him he block my no and at the end of the day massage me your products not delivered today we are not contact on your phone.
                                Till time i am not receive my product.
                                Name of delivery boy is sunil kumar mobile no [protected].
                                I request to you please delivery my product today before 1 pm
                                Mahabir singh
                                [protected]
                                Amazon India customer support has been notified about the posted complaint.
                                Sep 29, 2017
                                Updated by Mahabir Narwal
                                Take the action against delivery boy and customer care executive he give me time but not solve my problem.
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                                  S
                                  Shubhampatel248
                                  from Bansi, Uttar Pradesh
                                  Sep 29, 2017
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                                  Website: www.amazon.in

                                  I ordered my phone on 21 sep and it was due date on 25 but it arrived early on 23sep as i postponed it for 24 hours and even now i had not got my phone delivered
                                  My order no is[protected]
                                  I want the whole description about it and the whole loss of money which was of no use by me
                                  It was the fault of amazon.in courier services
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                                    T
                                    thirupathy fibre
                                    from Korampallam, Tamil Nadu
                                    Sep 29, 2017
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                                    Address: Pudukkottai, Tamil Nadu

                                    Iwant hanna instrument h198301 dist ec and tds tester, 0.5 tds factor, 199 mg /l (Ppm), 1mg /l (Ppm) resolution, +-2% accuracy
                                    In amazon shopping in this hanna instrument is currently unavailable plese put a stock on a this hanna instrument please call me [protected] please put a stock on this hanna instrument plese contact me at [protected]

                                    Thanking you,

                                    Yours' faithfully,

                                    R. Parthiban
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Desi Nuskhe
                                      from New Delhi, Delhi
                                      Sep 29, 2017
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                                      Address: Ghaziabad, Uttar Pradesh, 201005

                                      I ordered optimum nutrition creatine monohydrate from cloudtail (Seller) on amazon.in but i didn't received the cashback according to the offer. I did make the payment from my debit card just for the casback but i was very disappointed with that. I want the cashback in my amazon account (Amazon pay balance).

                                      Kindly give me the 10% cash back

                                      Thank you
                                      Amazon India customer support has been notified about the posted complaint.
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