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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 685

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Redmi 4 gold (4gb ram, 64gb rom)
Order number :[protected]

Due to confusion in names

I have ordered redmi 4 instead of redmi note 4.
I receive the product on 25th august 2017 and i am trying to request return of this product.

Now amazon is not taking my return request to get of this problem.
Please help me to return this product and get redmi note 4.

Due...
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ibrahimparvej
from Hyderabad, Telangana
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callisto europa ae11 chaser analog watch

Address:Koppal, Karnataka, 583227
Website:amazon

I ordered allisto europa ae11 chaser analog watch but it's not satisfied thatsy am returned back this product for concerened company till now my refurnd are not claimed by the company. And it was take too time for resolving my problem untill than i didn't get any masage regarding my product was returned about it i added my self return slip what i returned back

Shed No 114 Dsidc Complex Okhla Phase-1 New Delhi-110020...
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Shivam Dhama
from Delhi, Delhi
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delivery at wrong address

Address:Ghaziabad, Uttar Pradesh, 201009

I m feeling very disappointed because i ordered a ear phone on my hostel address but that was delivered at wrong adress without informing me...
Delivery boy did not call me about the delivery information...
What is this amazon..
I never expected this..
I have already pay the money at the time of booking..
I got this packet today which was delived 2 days before!...
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prashant8078
from Bhopal, Madhya Pradesh
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refund not initiated even after confirmation to refund

Address:462042

I have returned a defected zebronics wireless keyboard in june month and as per the reply of amazon they were suppose to issue a cheque agaist refund of rs 870 and it is not yet initiated plz do contact me
Regards Prashant Pathak [protected]

otherwise i will sue on you on consumer court...
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nithin07
from Bengaluru, Karnataka
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amazon india is looting people money

Address:Bangalore, Karnataka, 560093

I placed an order in amazon india in july 31st

The product cost is deducted up front from my account on july 31st and till date the product is not delivered

Order#[protected]

In other words, amazon is cheating customers and they are holding customer hard earned money for more that one month in their pocket and making interest out of it.

Finally even after eating customer...
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smukhopadhyay123
from Kolkata, West Bengal
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protinex grow

Free sketch pen set of faber castell has not given with the protinex grow (400 gm) pack supplied by you on[protected]. Please send it earliest as my child is very much disappointed 😞. I am awaiting for your reply. Two photos has been attached here with. I think that i will get positive response from you. Thanks for your better and transparent service in future....
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from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for return of unsettled transaction

Address:New Delhi, Delhi, 110075

I have purchase a mobile through credit card on 03/07/2017. My credit card was debited twice for transaction of rs. 5998/- which was incured only once. First transaction was failed and cancelled. Transaction failed massage has received on my mobile no. [protected]. After 45 days when enquired to sbi credit card for not credit in my account, then he told me that he has not any information provided by amazon. Thereafter he debited of rs. 889/-...
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vivekmandal
from Paradip Garh, Odisha
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payment not refunded although they cancelled the order

Website:www.amazon.com

My order #[protected] for a shoe rack has been cancelled by amazon although they took payment through debit card.
They said that they refund the money in my account but still now they haven't.
They also removed that order from my order section and i am not able to contact them reguarding this
They did a fraud by cheating.
Don't know why a company like amazon is doing this type of cheating.
Earlier...
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sachin772
from Pune, Maharashtra
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wrong product, mislead returns.

Address:500032
Website:amazon.in

Hello, my name is sachin, i had ordered a product from amazon which is[protected], and i received a wrong product from the seller. I was very disappointed to see that, and in addition to that amazon person said that we don't provide the pick up for this item its seller fulfilled but after some other option discussions, the pick was arranged by her from, the professional couriers. Which was supposed to be picked up today, but after...
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jainrinki
from Noida, Uttar Pradesh
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order # 403-4888288-5430704,

Address:New Delhi, Delhi, 110034

Dear sir,
I placed a order on 17th aug. But still i didn't receive my packet. When the person his come he always ask me mam giveme a payment in cash or otherwise i am going to cancel your courier. If i am placing a order that time its not mentioned that you have to pay in cash not by other types. Now its a very bad experiences i am facing with amazon....
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Address:560017
Website:www.amazon.in

I have cancelled my product from 20 days before but i am yet to get my refunds.

Whenever i ask for my refund i got the same reply like, its a seller based product, seller need to initiate the money then only we will refunds you.

Its between amazon and seller, i didn't pay to any seller, i paid to amazon and amazon is liable to pay my money back....
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Address:Ghaziabad, Uttar Pradesh, 201011

I have placed the above order with offer of cash back by using yes bank credit/debit card. Purchase was made by using yes bank debit card. I am sorry to write that cash back is still awaited from ur end. I made several calls, mails etc but nothing could be done.

I was assured to resolve the complaint by 31.07.2017 but nothing could be done....
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Jay Singh 140
from Asansol, West Bengal
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no response on replacement requests

My name is jay singh & i have purchased a mobile "redmi 4, black, 4 gb ram & 64 gb memory" from amazon which was delivered to me on 16 aug 2017. My order no was #[protected].

I have raised a replacement request on 17 aug 2017, which was accepted by their company & pick up was scheduled on 18 aug 2017 between 3:00 pm & 6:00 pm as per confirmatory email send by their company. But no one turned up to pick up the same.br...
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sameerthakar371`
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samsung mobile I ordered

Address:Pune, Maharashtra, 411014
Website:Amazon.in

I have ordered samsung mobile, the delivery date was 23rd aug, evening i got message on mobile that your product has delivered. After that i called sevaral times to amazon, customer care just said you will get delivery of your product.

1. If product is not at all delivered why it is showing as delivered
2. Do you know how much pain we need bear if it showing product delivered but not yet receivied to us
3. Why...
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Shond
from Pune, Maharashtra
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action shoes order #40721734747800357

I ordered action shoes and seller sent me damaged product. When i asked to returned it, amazon said that we are not providing pickup facility at your place. Even though it was delivered at my home address with delivery charges.

Amazon people asked me to courier my-self and not provide pickup facility.

They forcefully asked to send return item by me only. And on-site it is returned that free return.
br...
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manaspan
from Delhi, Delhi
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unethical behavior with customer

Address:Lucknow, Uttar Pradesh, 226012
Website:www.amazon.in

Amazone harassing me from last 1.5 month, and i am very frustrated from this issue. Detail mentioned below:
1) they does not know the value of time, i have purchased 2 duppatta on dated 20th june, when we received, i found that this is not as per my requirement. Then i request for returned, they accept my request and they picked this product from my home, and they refund this amount in amazone pay not in my account. This is first issue....
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Address:Chandigarh, Punjab, 160019
Website:amazon.in

I had ordered a phone cover for my phone on amazon and paid for it online but the seller delivered the product to wrong address that i had never provided. I had provided a delivery adress of chandigarh while as it got delivered in kolkata. The amazon service team mailed me that the item has been returned to them due to incomplete adress which is wrong since i have already recieved a few products from amazon on the same adress. Now i have...
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Sandesh Ghatkar
from Delhi, Delhi
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problem of amazon transportation courier service

Address:Ratnagiri, Maharashtra, 415612

Dear sir/madam,

My account ph no [protected].

If you check status for last 06-08 products which were dispatched through amazon transportation courier are not delivered to my address. Every time customer care assured me that local courier will call me before tagged as undeliverable. But never happened.

I am getting condolence mail every time when complaint. But no results..

Also my...
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Pranav Amin
from Ahmedabad, Gujarat
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I want to return oneplus 5

Address:Ahmedabad, Gujarat, 382345
Website:amazon.in

I want to return this product. As i was saw in you tube video about oneplus 5 camera quality it's not as well as. When i click the picture and after clicking the pictures i saw the pictures in zooming the clarity was split. I could not satisfied with this product. And after i investing my 38 thousands i could not get good camera quality so why i could keep this product... So i want to return this product.. My order no is: #[protected],...
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sadik tadavi
from Pune, Maharashtra
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iphone 6 space grey

Address:Pune, Maharashtra, 411051
Website:amzon

Sir first i have order iphone 6 on 11 august and i have received message about delivery bt in actually i haven't received any prdouct so i was requested to customer care and he said that for your solution it take 3 day so i have wait 3 day and he create replacement order which fine now at this time my order delivery is 22 aug bt yet i haven't received any order and no traking details bt i was went to my near by amzon warehouse and i got information...
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