Amazon India Complaints & Reviews

Dear sir,
I ordered opp0 a37 mobile phone on 12 may 2017 with casback of 15%. The cost of the mobile was 9477. They message me the casback amount will be credit in my account on between 11-14 aug. 17
And i receive a mail that my account have been credit with 1422 rs. But i did not receive any balance in my account.
My order no. #[protected]
Kindly take action or suggest for the same...

Sir,
I've bought omron compressor nebulizer ne-c803 on 13th feb 2017. But unfortunately we didn't unbox it till may month, because we were busy in our child's open heart surgery. When we unboxed it & used less than a week. Fumes are not at all coming just sound is coming. Now my child is suffering from severe congestion moreover he is an operated child we should take care of him more, but this nebulizer is not working. Kindly change...

I ordered a tripod from amazon on 14th august. That was supposed to get delivered by 16th of august.
Till today 21st of august i have not received and calls or any product as such.
Order #[protected]
Everyday i am receiving a message that the package is out for but they never tried to contact recipient and every time they are updating the status as there was no one to receive they couldn't deliver the product...

You did not any take step in delivering my order properly with my order of samsung on 5 pro (Gold) after calling to the customer care 4 times after the last delivery date???
I need that phone immediately.
This is my worst experience with amazon.
Already the damage protection licence has come on that particular date.
I am totally harassed....

I have received the tab in tampered condition
- seal is broken
- tab is broken-
- no accessories (Except one otg cable)
- there is a bill inside tab box which states sold in june 2016 or 17 bill in name of vishal
What the hell is this i called call center and they didnt take my complaint
This is a gift for some one
I want complete refund with compensation for harssment
Vivek
[protected]...

Amazon india not taking back his product, as not working, i have mailed saveral time, no return call from there side, they can only delivery item, for any return it's custoner responsibility, that too with amazon prime customers.

The mail that i have given to amazon
Hi
Plz provide return pickup from my location, otherwise i will not receive order which i have already placed and pending for delivery and will...

I ordered a one plus 5 from amazon.in which was suppose to get delivered by friday 18/8/17. On friday i get an update that the package is delayed because it has reached to a wrong courier facility. When i contacted the customer care they promised me that it will be the first thing which will happen on 19/8/17 morning. Entire day i waited at my house but the package was not delivered. I called the customer care again and they told me the same...

I have not received my refund for the shoe order and also my watch got cancelled and the refund is not received. I am very frustrated chasing the customer service who are not able to provide any resolution. This is ridiculous and you i am loosing trust on amazon services now.
Please check on this and do it immediately. I have provided all my information on the chat earlier, called the team and they did not seem to help me.
I...

I purchased xiaomi fitness band strap from amazon.in. But it did not fit to my gadget. So i when i requested for return, they gave me a time schedule of pick up. But no body came to pick up. I cancelled the previous request and made a fresh request. After 3-4 days when i called customer care, the cc executive tells that you have to send that by yourself. During my return process first time, i gave the wrong address for pick up. An courier...

Amazon seems to have changed the way you purchase products on their website. Earlier upon adding a product to the cart, the moment you select delivery address it would show the final cost including shipping charges.

However now they have changed it totally. You do not get to see the final cost until you hit the very last moment in product purchase process that is even after you enter the credit card number.

This...

Hi,
This is team backlink. We are fresh and new seller on amazon. We have completed all the processes related to create an account on amazon.
Submitted all the documents and gst details on amazon portal.
Now our products are in active status. But the main problem that we are facing right now is the account launch issue.
From past 12 days, we are trying to contact amazon and register 5-6 cases regarding this issue....

I had purchased an esquire mop which was delivered to me on 14/8/17. I am a resident of flat 44/1b, ceedeeyes chennaipattinam, ammapet, 603108 and this is located near tiruporur. As i found the product not up to description i had requested to return the same on 18/8/17. Your people approved the same and directed me to follow the procedure for return, they had not offered to pick up the same from my address and gave me the only option of shipping...

It's increasingly noticed that amazon don't deliver products on committed time in prime membership but at 8 pm you will get message that you are not available in home. Such surprises you will read by sitting in home. Just to prepare a false kpi or sla, why should amazon transportation service team lies and make the customer invisible. Many a times we order products in amazon because they commit a date like "tomorrow" and we need urgently....

I buy hp 15 ay543tu 15.6 inch laptop with pre loaded m&s office 2016 home & student edition x000n89b4n my order no. Was[protected] but my laptop hard disk was not working. I want to replace this laptop. If it's possible so do as soon as. And i also order one mouse but the delivery of that product is yet pending. I m waiting for your reply.
Regards
Jagdish...

What the hell is this. This packet is not recived to me last 3 days and today you text me this packet delivered me at my updated address raniyan. This is totaly fraud i want my packet you are give me wrong tracking detail. This packet delivered at different address in[protected] not in my updated address. Give me acctual report and give me my packet
And after i talk to coustomer service he say forget your problem and placed new item...

Hi
I am continously following up with amazon and they are denying that product has delivered the product but i have never reveived my product in my app it is still on the way.

I have called you 100 times and email many times and chatings but every times i have got rejection. No one is listening to me. I need resolution. I am waiting for the response very curiously this is my first and last shopping with amazon.com...

I bought one jean pant worth 619 on 18/07/2017 and refund initiated after faulty item received at my address and i sent back the same item via amazon courier delivery agent... I m still waiting my refund which is not processed by amazon till today... Please help me to get refund for the faulty item... I order size 34 but size is too small to my size and again the seller again sent me 30 size and i sent the item to seller via amazon india...

I have bought oppo f1s with one year screen protection (Onsite go) items from amazon india. There is issue with my mobile phone screen. When i downloaded amazon invoice from amazon site. There is no imei number mentioned in that invoice. Hence, i couldn't be able to claim from onsitego for screen replacement due to fact that imei number issue. When i called to amazon india customer care. They asked me sorry for the inconvenience and said...

Hello,
I am a seller with amazaon and was charged 236 rs shipping charges for product costing 249 rs including tax and shipping charges 65 rs charged from customer including tax. I was charged 236 rs, this neither makes any sense nor logic. Regularly i was charged for 76 rs but on particular order dimensions were wrong by default but weight was correct 27 gms, hence i escalated many mails to amazon regarding this, they looked into...

Sir i have ordered roxx steel thermsou 1 leter on 30.07.2017. I have received items on 04.08.2017 but wrong items received. I have contact customer care. Customer care advised me wrong items replacement ho jayega lekin aisa kuchh nahi huya. Delivery man pic up karne ke liye aaya but inkar kar diya. Wahi delivery man jo diya tha. I have contacted customer care many times. Hamesh ek hi anshwer ki ho jayega sir don't worry. But abhi tak kuchh...