Amazon India Complaints & Reviews

Refer to my order #[protected] for panasonic mixer. Initially amazon promised the delivery on 23 aug 2017. I was following up with the escalation team and they were promising the delivery. During my continued followup on 21 st aug when i raised a concern that if the product is not dispatched on 21st aug then the committed delivery of 23 aug also looks difficult. At this point, amazon, unilaterally cancelled the order. I understand...

I have placed a order (Order #[protected] with amazon.in for bpl led tv. Tv has been received on 19th aug. We were waiting for installation support information from amazon but no luck yet. Its been 5 days already and package is not opened. What is the use of delivering when there is no installation support provided for these types of products. I checked with one of the amazon customer rep and he confirmed that it would happen on...

I have ordered a cooling pad, but it was not of appropriate size as mentioned in product details, so i returned it to the address provided by the company, but still not got the refund money (Rs 1575) and shipment charges (Rs 500). I have attached the copy of mail in which the details are there in pdf format. The mail contains the address provided by "amazon.in" and proof of returning the product to that address with images of product and...

Hi this is aamir suhail from chennai yesterday i recieved the kit from amazon thorugh cod payment my order no is order #[protected].
I have recieved my kit but when i check the components with the list i am missing the jumper wires m/m=30, m/f=20, f/f=20, also i have got only solder paste but not the solder wire so i am quite disappointed by the service which you provided for the item so request you to kindlysend me the missing...

I bought a power bank through amazon from sastaprices. My order no. Was #sp[protected] dated: 11/08/2017 on cod shipment. So the product was delivered on 17/08/2017. But the power bank which was said to be of samsung make turned out to be non functional of local make. The produt details on the cover of the product was "bluetooth with free 25000 power bank" which itself was a clear case of cheating. My complaint is against amazon of jeff...

I don't believe amazon being the next big thing in market, has employees like Sindhu. I am talking about my experience with this guy on the second last call being horrible. This guy's arrogance and rude behaviour would surely let this company down anyways sooner. I seriouly want amazon to take a step further and train employees in a proper manner that can lead to more positive conversations. I myself manage an ecommerce company but my reps...

I had ordered shalin india bamboo flute bansuri, set of 2, fipple & transverse, for amateurs. Order #[protected]. This product was supposed to be delivered on 19 aug 2017 as per the text messages that i am getting. Since then till now (22 aug 2017) amazon is just refreshing the system stating they are not able to contact me and failing to deliver the product on a daily basis. I am calling customer care on a daily basis and informed...

I had ordered fu-zone combo of 3 men's denim blue casual shoes, denim blue loafers and denim blue loafers shoes (Fu-sh-cmb3-bl-dbl-dblk, size: 8 uk/ind. My order #[protected]. I received the product out of which one pair of shoes in wrong size i. E.9 uk/ind.
I arranged the return of the same product and selected the 16:00 - 19:00 slot for pick up of the wrong product. Pick up tracking id:[protected].
God knows for...

Dear sir,

I am brinda roopak, resident of delhi and a customer / frequent buyer of products from amazon since years, be it for buying books, electronics, accessories and other merchandises.
I appreciate the customer support and services i have got from amazon in past.

But this time, to my surprise, i am facing some frequent issues.

On 12 august 2017, i ordered for a mobile phone model no....

Hi i have ordered lg q6 in amazon.in. After 7 days of promised date of delivery, they cancelled the ordered saying they lost the package in transit. I said, to send the same product again to my address as the product is still available in website. They did not cancel the product after the promised date, they took 7 days and said they will cancel and now they said me to re-order the product from my end where i will not get any offer on that...

My order #[protected]

It had to be delivered on 21st august, but the logistics people auto updated that customer was not available to pick (Instead i had advised them to give to security guard in my absence).
Next day i am still waiting and the amazon agent as well as delivery boy are not picking up my calls & infact cutting the calls.

I have both (Name & number) of above logistics person.br...

Hi sir, yesterday[protected] i ordered lenovo phone with accessories. And paid through master card. (Issued in singapore) today want see the stauts not allow to signin. "your account has been locked for security purposes. A text message has been sent to your mobile phone with instructions on how to unlock your account." order numbers end with *9936 & *7520.
Help to unlock to view my status.

Thanks
Siva...

Order #[protected] placed on 9th August 2017 Still not delivered and no follow up from ur team despite 10-11 calls and attempts made. Only false and fake assurances given every day. I receive a message every single day from u guys stating the order is out for delivery and still no update. Are u people concerned about ur customers at all????...

Product: nf7920pp11j sonata watch
Order:[protected]
Delivery guy mob number: [protected]

Dear amozon am order sonata watch, today delivery 2 guys came to my office in active honda near mg rd, bangalore, i dont have many in my packet ok so am telling to delivery guy i have card no other option so wt can i do, he is telling card mission not providing my company sir, ok am telling pls wait am coming within 5...

Your delivery agent ([protected]) was suppose to deliver my order no.[protected] to my sister at her office today. He made a call to her to receive the package on main road or else he would leave. On being requested by my sister to come inside the office building he refused and left without delivering the package.
Request please look into the matter and ensure delivery of the package. Such staff do bring ur otherwise prompt...

I am tired to copmlaining you and none of the response i got. You marked deliver this order while i have never received and i have submitted the proofs and tracking no. Which you provided is incorrect. I have mentioned each and evertying thing on twitter also but there also you were neglignce. I have never faced such kind of issue from anyother one. This is my frist experince with you and that ia very wrost. I was not expecting that you are...

Hi
I had ordered lg q6 delivery date was 16 but still i haven't received my product. The delivery person called me once i asked him to visit my office premises in second half but instead he asked me come to collect the mobile phone from kalina office which i denied thereafter i never received a call nor the product
Below is the tracking order[protected]...

This has reference to order id no[protected], complaint was logged on 14th Aug & reversal was approved on 15th Aug but no reversal has happened yet, on daily basis a msg comes that your reversal is reschedule for tomorrow but no courier has came to pick the faultily product .

Deepak...

Hello,

I ordered karcher wd3 vacuum cleaner from amazon on 20-aug-2017.
We got the delivery of the same on today, 21-aug.

But, the karcher wd3 machine has cracks when i opened it.
I have attached a photo and a small video on the same.

We need a replacement on an urgent basis or we need a refund of the same.

It is just unacceptable to have a product with cracks when...

Sir, i ordered moto g4 plus and i am facing several issues with the device. I had put it to service centre earlier too now again i am facing several issues unfortunately i have lost my invoice and my amazon account through which mobile was ordered is also deleted please help me to get the invoice

I can provide you with my imie number of my moto g4 plus
Imei number: [protected]
Mobile : [protected]...