Amazon India Complaints & Reviews

Hi,

Tracking #:[protected]

Product name:
Ubon bt-23 wireless bluetooth speaker with enhanced bass & support for sd card and usb pen drive powered by rechargeable battery (6 hours backup) - co

This product was delivered successfully but here i want to mention that person who delivered this product was misbehaving with me and he was talking rudely. As i am very old customer of amazon i didn't expect this from your service. Your delivery boy is telling that he don't work for amazon and he said that you are amazon's customer not mine and if i'll get your product next time for delivery then i'll reject it immediately and he also started abusing me.

In my previous order my product got delayed and this time delivery boy was misbehaving with me. I don't know why amazon service is getting worst day by day.
I don't have his details like name etc but above is the product name and tracking number. If amazon will not take any action then as a customer i have multiple e-commerce sites to order online.

!! Unhappy customer!!

Dear sir/ madam,

This company is just making fool out of customers​, first they will send the defective product and when we ask them for return, they say that they can't arrange for pickup facility of the product.

I have purchased a baybee alexa baby stroller pram red order no[protected] on 22-08-17 and received it on 28-08-17 in a very bad condition, i called the customer service of amazon for return of the product and they refused to provide the pick up facility of the product and asked me to the self shipment of the product on the condition that they will refund my courier charges up to rs 1000/- to my bank account on providing the courier slip.

I don't understand when there is a delivery facility to my address then why not the pick up facility is provided by the company. Any which ways i somehow manage to return the product on very next day i. E 29-09-17 by professional courier which cost me rs 920/- which is within the limits the company provided for the refund of courier charges. I have also send the courier slip to the company on the same day but still not received any refund of my courier charges in my bank account.

After giving the clear instructions in writing to them that i want my money to my bank account, those people have added that amount to the gift card without my permission and is not ready to refund my amount in my bank account.

Sir, i belong to a lower middle class family and for me rs 920/- matters a lot. I have also attached the courier slip for your reference.

So, i request you to please look into the matter and help me in getting my refund.

Thanks and regards
Bhawna gupta

Hi,
This complaint is on behalf of my wife in regards to order number[protected]. This product was suppose to be reaching my house on the 1st aug 2017. But has not been delivered.
And we get a stupid sms from your company where the "amzagent number is ([protected]) i would like to know if your taking your job seriously or you don't care about your customers???
Awaiting reply.

Dear sir,
This is with reference to the above mentioned subject, i mr. Milind chandrakant modi holding a savings account in your esteemed bank holding account number [protected]. Sir on 07th august 2017, i made a transaction through my debit card holding debit card number [protected] into amazon for purchasing a mobile of rs. 24, 490/-. On 13th august it was delivered to me but as there was technical issue in mobile so i returned the parcel which was taken by blue dart on 16th august 2017, i informed these amazon people to refund me the amount of rs. 24, 490/- on which they agreed to do so as they didn’t has another mobile for replacement. According to them they have issued me the refund on 17th august 2017 and on 24th august 2017 an executive from amazon named deepika send me a mail with refund referenced number 74332747230722953743425 for which i am enclosing the copy of mail from amazon.
As i didn’t received the refund for more than 15 days i again enquired in amazon they told it has been issued from our side you can contact your bank through which the transaction has been made and even was told to speak to customer care of bank to file a “charge dispute” on this transaction, i called up the customer care of bank of baroda where for the first time i spoke to mr. Bharatkumar who told me that as per the rules of reserve bank of india, sir you have to wait for 14 working days and even told me that on 4th september you can go to your bank and enquire about your refund amount on which i agreed to do so.in between that i again called up customer care where i spoke to mr. Nityanand and told him the same issue and even told him that i want to file a “charge dispute” for this transaction, on which he denied to file it and told me that bank of baroda doesn’t file any charge dispute on the transaction as due to new systems of their bank on which he told me that to directly go to bank as the waiting period of refund has been exceeded.

I am requesting you to please look into this issue and refund me my amount of rs. 24, 490/- asap.

Hlo indian consumer complaints board
My complaint is against amazon ; i've purchased one dress material from their site on 23 of august 2017. Firstly they didn't delivered it on time as the courier service they sent the product through was showing that address not specified as my earlier orders wee delivered on the same address finally i got the product on 1st of sep 2017.
Secondly the image shown of the product was different from the actual product i received and i've mailed them thrice a day to arrange a reverse pickup of the product and they are just harassing me by saying that i have to self ship the item direct to the seller. I tried my options to pick up the product from my doorstep such as dtdc courier, blue dart courier even the postal services to pick up the product but all failed no any courier service agreed to do so.
Now my issue is that why the amazon is not arranging a reverse pick up when they have delivered the product at my doorstep. If return pickup is not there then how the product came...??? Every time i get the same response that u hve to self ship the item when there is no anything such as written on their page of the prescribed product. The sme thin g is available on flipkart and they are providing 30 days return. My money is lying with them and they are telling to refund after they get the product. Iam sending u the details of the order plz look into the matter and see what u can do as i've very high hopes from u guys.
Name - kalyani singh
Order date-23 0f august
Order no[protected]
Total amount-rs.3399/-
Payment mode - online.

My phone is heating when i received from you. After i was complain to amazon. Your executive listen my problem then after your service person came at my home for checking on technical problem at that he saw that my phone heating problem solved automatically but camera was blaring by heating problem. Then after i was called your executive to re complain of my order but she was misbehave with me and give me irresponsible answer. She won't to listen my any argument. So i want to decide to recheck my complain and give me further answer. Otherwise i'll be go at consumer court for complain about your manipulate order.
My order id.[protected]
Order date[protected]
Receive date[protected]
Complain date[protected]
Your service person date.[protected]

I have attached a service call report you can also check it and talk with your service person.

Order #[protected]

The due date for delivery of the above order by magic deals was 02/09/2017.
The firm had not given cash on delivery option. The track package is not working. It is really surprising the amazon works like this. The amount paid has been 880 rs. Hope this will be sorted out. However amazon is promptly asking me to review the seller giving me no option to cancel the order also. This is really strange. Hope amazon sorts it out.

I ordered this product online on 10 july[protected]) and received on 17 july but due to difference in size i return it on next day by indian post courier and recieved by ss fashions new delhi on 21/07/2017 but still fund not returned,
Kindly do needful and return money as soon as earlier.

Order #[protected]
"apni dukan" no more "apni dukan"
I ordered one plus five for 38099 from amazon on 30th august, paying extra for one day delivery. Upon the delivery, i found the product was completely different from what i had ordered. The phone that was delivered to me was non-branded, not sealed, there was no mrp printed on the box, there was no charger infact. I don't care about that phone anyway. When i talked to the customer care executive, they promised me for a refund 'or' replacement. And i think when there is an or, there is an option. They asked me to wait for 5 business days. I continuously called them over the next few days and they everytime gave me the same resolution, either refund or a replacement. But on 3rd september, they completely denied the refund option and without my consent, they initiated a replacement. Now, they will take back the wrong phone, and will deliver the right product after few days. And between the period i will have no guarantee. My money is with them, the wrong product is with them and the right one is with them as well. How can i trust amazon again after this?
Friends, it is really very sad that an international company like amazon is contradicting the words they themselve said. I request you to never again order a phone from amazon.

I was ordered wall1ders hexagon golden 3d acrylic mirror wall dã©cor stickers for home & office (Pack of 13) (Order #[protected] &
Hp wireless multimedia keyboard & mouse (Wireless combo) (Order #[protected] items. It was expected to arrive on 31st august but it arrived in city on 30th august. Courier person (Name not name) contacted me. I requested him that my house is closed please come tomm ie on 31st as it was expected on 31st, even i was ready to pay any additional charges. But delivery person was adamant & he cancelled my order. Is it a policy of amazon? Can u deliver this product again?

मेरा नाम-ऋषभ जैन, उम्र-२२ वर्ष, निवास स्थल- बालाघाट, मो. न. [protected] है
मेरे द्वारा ऑनलाइन शॉपिंग कंपनी अमेज़न से एक अमेज़न प्राइम मेम्बरशिप सर्विस OREDR NO.[protected] दिनांक 23/08/2017 को मूल्य 499/- रुपया की खरीदी गयी थी
जिसका कैंसलेशन भी सफलता पूर्वक 24/08/2017 को अमेज़न के ग्राहक सेवा प्रतिनिधि के द्वारा कर दिया गया था और भुगतान की सम्पूर्ण राशि देने का भी आश्वासन दिया गया लेकिन अभी तक भुगतान मेरे PNB BANK ACCOUNT- A/C NO.[protected] में नहीं आया
अमेज़न एवं बैंक के ग्राहक सेवा प्रतिनिधियों द्वारा मेरी समस्या का निदान नहीं किया जा रहा जिससे मुझे मेरी रकम वापसी में दिक्कत आ रही .
मेने अपनी तरफ से दोनों से पूरी समस्या बता दी
फिर भी आज दिनांक 3/9/2017 तक भी मुझे मेरी रकम का भुगतान नहीं हुआ .
उक्त समस्या से शारीरिक, आर्थिक एवं मानसिक पीड़ा के कारण मुझे शिकायत दर्ज करनी पड़ रही है
अतः निवेदन है की मुझे क्षतिपूर्ति के साथ मेरी रकम शीघ्र दिलाने में मदद करे.
ताकि न्याय की गरिमा बनी रहे.
जिससे मुझे आर्थिक एवं मानसिक पीड़ा और ना सहन करनी पड़े.

I m umar arshid from bangalore i want to put an order for redmi note 4 black as i need to send it to my bro in srinagar i m doing it for whole day may not able to put order on redmi note 4 64 gb to srinagar 190015 plz look forward in this matter is have lot of faith on amazon products so please look into this matter

Regards
Umar arshid
[protected]
Lone. [protected]@yahoo.in

Dear amazon team member,

I wish to inform you that my son has order nerf gun retaliator on 24/july/2017 (Order no: #[protected] & paid ₹2, 908/-.

Till today, we haven't received the parcel. My wife have made number number of calls to customer care but everytime we got different replies.

Today when she called reply was, some enquiry is undergoing & will take about 20days more to resolve the matter. Later he informed me that we must check the tracking details. Tracking details shows that the parcel is delivered to us on 7/aug, 2:15pm.

We clearly remember that 7th aug was raksha bandhan & we were in delhi at that time.

This is clearly a matter of mischief, & unnecessarily we are dragged in & our money is blocked.

I must tell you that we have already persuaded this matter for long and made lot of calls.

This is final email to you, if this matter is not resolved in next 10days.. I will move to consumer forum.

Waiting for your favourable reply.

Thanks

Regards

Gagan malhotra
—
+91-[protected]

I had order a birthday return gift seeing the site it was pack (Kids cartoon birthday return gifts for kids pack of 200 pouches combo) of 200 but now amazon has cancel the order saying its an mistake from our side and cant be delivered to you and kept the phone and order is been cancelled. Request you to pls look into it and give us some resolution.

Dear sir / madam,

Please be informed that my self ramratan tiwari. I was ordered a sandisk 16gb class 4 micro sdhc memory card (Sdsdqm-016g-b35) through amzon india wide order #[protected] on dated 16/07/2017.

It was scheduled to deliver by 26/07/2017 but unfortunately same has not been delivered till date 03/09/2017.

Please do needful to deliver the same on priority.

We hope matter will resolve on priority.

Thanks & regards

Ramratan tiwari
Mobile - +91-[protected]
+91-[protected]
+91-[protected]

Sir amazon order no[protected] cooler liya tha damage and defernt colour recive ka karan reverse karwa amazon company pickup arrange kiya seller sa pickup complete bhi ho gya phir bhi mara refund nhi deya amazon online shopping daily date par date da rha hai proglam solve nhi kar rha hai. Sir please sir please help me long time wait but not solve my proglam. Please help me.

Sir amazon order no[protected] cooler liya tha damage and defernt colour recive ka karan reverse karwa amazon company pickup arrange kiya seller sa pickup complete bhi ho gya phir bhi mara refund nhi deya amazon online shopping daily date par date da rha hai proglam solve nhi kar rha hai. Sir please help me. Saman aur paisa dono la liya. Aur mujhe date par date mil rha hai one month wait kiya par mara refund nhi deya hai amazon na.

Amazon india — amozan order no[protected]

1 review
As ashok0011 on sep 2, 2017
Mark as resolved
Order id: [protected]

Sir aamozan order no[protected]
Any time waiting ka em
Ail kar rhe ho why one month wait kiya hu aur kitena wait karu. Pickup complete ho gya aap received bhi kar liya. Ab tho refund provide karo sir aap bolo agar galat damage product tha tho return kiya hai aapka policy bhi hai ki damage rong clour ko return karne ka. Phir kyo aap ya mail sand kar mara paisa chat kar rhe ho. Sir aap reverce pickup bhi product ka kar liye aap ko return received bhi ho gya phir mara paisa refund karo ya mujhe original product jo photo ma hai wo do. Sir please help me. Sir mare pass pura profe hai. Sir please help me sir please sir any time waiting ka email kar rhe ho why one month wait kiya hu aur kitena wait karu. Pickup complete ho gya aap received bhi kar liya. Ab tho refund prov

I ordered redmi 4 from amazon dated on 15.08.2017 & delivered on 19.08.2017 at 18.55.
My mobile restart 2-3 times in a day & i booked return request to amazon in this week (Date is not confirm - before 31.08.2017) but there is no any response for pick up the product. Today i called to mi for the same, he tolled me that you contact amazon, i called amazon & speak with nitin gayakwad, he tolled me that return period is expired on 31.08.2017 but i return request book before 31.08.2017 & they tolled me that there is no any request show in their system.
They tolled me that you contact in mi.

Both firm mi & amazon are not support for the same.

My order got cancelled from amazon.in and refund was intiated from thier end on 9th august 2017, amazon team said that the refund will be credited in 5-6 working days & till date i haven't got my refund.

Amazon.in provided be a reference number (Authorized code) to file charge dispute for the same and i contacted the bank regarding this and they said it will take 14 working days to reflect the amount in the bank.

Now, it has been more than 14 days and i need my amount which is 5, 399/- as it is very urgent & i'm stuck from a long.

My contact number is [protected]

Refund reference number (Authorized code) from amazon to track refund is 74332747222722100509448

I want to file a charge dispute on this case.