Amazon India Complaints & Reviews

My amazon account was locked
Amazon told you entered wrong credit card verify the address
I don't know my account was locked on 10 july so i topup amazon pay 1000rs after i order a shoe but the order was not complete because my account locked was
So sent a message to amazon i didn't use any payment cards
But amazon didn't listen anything we should verify account them unlock your account
I didn't this type of behaviour
I told so many times my account was hacked but amazon was didn't solve mt problem there said only we should verify your credit card details that's it
10 july to today still trying

My amazon pay balance, with gift cards showing it expires on 26th aug 2017. But today on 26th august 2017, i see it already got expired by 25th aug.

Even the customer support people, it is automated and they can do nothing about it.

How can they take my money just like that say it is expired.

I have added this gift card on :
02 sep 2016
Added gift card
Gift card id: #[protected] | expires: 26 aug 2017 + 250.00

See above, it says 26 aug 2017 is the expiry day.

When i have logged in on 26th aug 2017 :
26 aug 2017
Expired gift card
Gift card id: #[protected] - 250.00

How can this be possible..?

Redmi 4 gold (4gb ram, 64gb rom)
Order number :[protected]

Due to confusion in names

I have ordered redmi 4 instead of redmi note 4.
I receive the product on 25th august 2017 and i am trying to request return of this product.

Now amazon is not taking my return request to get of this problem.
Please help me to return this product and get redmi note 4.

Due to previous experiences we believed amazon and did not check with the return policies for this product. However i dont understand why amazon is not accepting return request of only this product.

I want to return and get redmi note 4. Please help me with this issue.

I ordered allisto europa ae11 chaser analog watch but it's not satisfied thatsy am returned back this product for concerened company till now my refurnd are not claimed by the company. And it was take too time for resolving my problem untill than i didn't get any masage regarding my product was returned about it i added my self return slip what i returned back

Shed No 114 Dsidc Complex Okhla Phase-1 New Delhi-110020 New Delhi, Delhi - 110020

I m feeling very disappointed because i ordered a ear phone on my hostel address but that was delivered at wrong adress without informing me...
Delivery boy did not call me about the delivery information...
What is this amazon..
I never expected this..
I have already pay the money at the time of booking..
I got this packet today which was delived 2 days before!

I have returned a defected zebronics wireless keyboard in june month and as per the reply of amazon they were suppose to issue a cheque agaist refund of rs 870 and it is not yet initiated plz do contact me
Regards Prashant Pathak [protected]

otherwise i will sue on you on consumer court

I placed an order in amazon india in july 31st

The product cost is deducted up front from my account on july 31st and till date the product is not delivered

Order#[protected]

In other words, amazon is cheating customers and they are holding customer hard earned money for more that one month in their pocket and making interest out of it.

Finally even after eating customer money, amazon is not delivering the product.

Its clear case of financial looting and making public fools by giving new paper ad. I think government must take strong actions against this fraud sales

-nithin

Free sketch pen set of faber castell has not given with the protinex grow (400 gm) pack supplied by you on[protected]. Please send it earliest as my child is very much disappointed 😞. I am awaiting for your reply. Two photos has been attached here with. I think that i will get positive response from you. Thanks for your better and transparent service in future.

I have purchase a mobile through credit card on 03/07/2017. My credit card was debited twice for transaction of rs. 5998/- which was incured only once. First transaction was failed and cancelled. Transaction failed massage has received on my mobile no. [protected]. After 45 days when enquired to sbi credit card for not credit in my account, then he told me that he has not any information provided by amazon. Thereafter he debited of rs. 889/- as fine.in this connection i have complaint on amazon customer care then she told me that send complaint along with screenshot of debited amount (5998/-) of credit card. Now, i am enclosed herewith debited double bill of rs. 5998/- of credit card & bill of purchasing of mobile for necessary action at your end.

My order #[protected] for a shoe rack has been cancelled by amazon although they took payment through debit card.
They said that they refund the money in my account but still now they haven't.
They also removed that order from my order section and i am not able to contact them reguarding this
They did a fraud by cheating.
Don't know why a company like amazon is doing this type of cheating.
Earlier they returned my order of a book by saying door closed but they didnt even contacted me.
Cheater amazon, return my money or i will go to court.

Hello, my name is sachin, i had ordered a product from amazon which is[protected], and i received a wrong product from the seller. I was very disappointed to see that, and in addition to that amazon person said that we don't provide the pick up for this item its seller fulfilled but after some other option discussions, the pick was arranged by her from, the professional couriers. Which was supposed to be picked up today, but after i checked the website, there is no any sign of pick up request, no status no tracking nothing. So i feel like i'm mislead again by amazon.

Dear sir,
I placed a order on 17th aug. But still i didn't receive my packet. When the person his come he always ask me mam giveme a payment in cash or otherwise i am going to cancel your courier. If i am placing a order that time its not mentioned that you have to pay in cash not by other types. Now its a very bad experiences i am facing with amazon.

I have cancelled my product from 20 days before but i am yet to get my refunds.

Whenever i ask for my refund i got the same reply like, its a seller based product, seller need to initiate the money then only we will refunds you.

Its between amazon and seller, i didn't pay to any seller, i paid to amazon and amazon is liable to pay my money back.

I have placed the above order with offer of cash back by using yes bank credit/debit card. Purchase was made by using yes bank debit card. I am sorry to write that cash back is still awaited from ur end. I made several calls, mails etc but nothing could be done.

I was assured to resolve the complaint by 31.07.2017 but nothing could be done.

My name is jay singh & i have purchased a mobile "redmi 4, black, 4 gb ram & 64 gb memory" from amazon which was delivered to me on 16 aug 2017. My order no was #[protected].

I have raised a replacement request on 17 aug 2017, which was accepted by their company & pick up was scheduled on 18 aug 2017 between 3:00 pm & 6:00 pm as per confirmatory email send by their company. But no one turned up to pick up the same.

Since then, i have spoken number of times to their company customer service executives (Ravi, hitesh, saurabh... To name a few) & requested for the replacement.

Pick up was rescheduled on three occasions ie. 21 aug 2017, 23 aug 2017 & 24 aug 2017 between 3:00 pm & 6:00 pm, but no one turned up ever.

I have a request for pick up of the product & its replacement after prolonged harrassment.

I have ordered samsung mobile, the delivery date was 23rd aug, evening i got message on mobile that your product has delivered. After that i called sevaral times to amazon, customer care just said you will get delivery of your product.

1. If product is not at all delivered why it is showing as delivered
2. Do you know how much pain we need bear if it showing product delivered but not yet receivied to us
3. Why there is followup action on courier for this
4. Why i need to wait till 25th aug

Really very bad and frustrating service.
Order #[protected] its rs.4650 cost

I ordered action shoes and seller sent me damaged product. When i asked to returned it, amazon said that we are not providing pickup facility at your place. Even though it was delivered at my home address with delivery charges.

Amazon people asked me to courier my-self and not provide pickup facility.

They forcefully asked to send return item by me only. And on-site it is returned that free return.

They forcefully asked me to use damaged product

Amazone harassing me from last 1.5 month, and i am very frustrated from this issue. Detail mentioned below:
1) they does not know the value of time, i have purchased 2 duppatta on dated 20th june, when we received, i found that this is not as per my requirement. Then i request for returned, they accept my request and they picked this product from my home, and they refund this amount in amazone pay not in my account. This is first issue. I have paid for this product from my card but the refund this amount in my amazone pay.

2) then i purchased samaira toys 37 key piano keyboard toy organ with dc power option on dated 29th july 2017 order #[protected] and received this order on dated 03rd aug 2017 and i found 3 key is not working. Then a discussed with customer care for return this product and also on special request for this pickup between 07 am to 08:30 am because of my office time is 09:00 am, they accept my request and raise the pickup request for 04th aug 2017. On 04th aug i wait till 09:00 am but pickup boys not came that time then i called customer care and they told me that you just join your office and again raised the pickup request for date 05th aug timing 07:00 am to 08:30 am but the same issue occur on 05th aug, i wait till 10:00 am, pickup boys called me at 02:00 pm for picked my product, pickup request raised for 07:00 to 10:00 am slot but pickup boys called me 02:00 pm then i denied to give the product because at that time i was in office. And the same day i was going to my home town to celebrating my son birthday and i have purchased this product for him but due to amazone team i was unable to present this gift to my son. After when i came back and ask the customer care once again and they suggest me that you dispatched this product from your side and we will pay this amount in your account then i added the account no. And also dispatched the product and send the courier slip to the customer care, they paid this amount but not in my account but they paid in my amazone pay.

3) then i purchase bruton cubic-1 shoes for men on dated 13th august order#[protected], but received small size, when i discussed with customer care regarding this issue, they told me that we can replace or refund but dispatched this product from your side because this area is no pickup zone. I said all the detail where pickup team picked my box but they are not ready to pick my box.

Request you to pls. Do the needful.

Manas pandey
[protected]

I had ordered a phone cover for my phone on amazon and paid for it online but the seller delivered the product to wrong address that i had never provided. I had provided a delivery adress of chandigarh while as it got delivered in kolkata. The amazon service team mailed me that the item has been returned to them due to incomplete adress which is wrong since i have already recieved a few products from amazon on the same adress. Now i have contacted the seller through amazon and it mailed me that my product has already been sent and is not accepting his mistake and not even refunding my money. Also the amazon team isnt helping me. Kindly help me in this regard.

Dear sir/madam,

My account ph no [protected].

If you check status for last 06-08 products which were dispatched through amazon transportation courier are not delivered to my address. Every time customer care assured me that local courier will call me before tagged as undeliverable. But never happened.

I am getting condolence mail every time when complaint. But no results..

Also my money got trapped in your amazon pay balance account which is not withdrawable.

I dont have any hopes that now amazon is able to serve me. Kindly give my money back so that i can close my account.

The product order which had problems are listed below for your reference,
1. Order #[protected]
2. Order #[protected]
3. Order #[protected]
4. Order #[protected]
5. Order #[protected]
6. Order#[protected]

Please do not replay with lengthy paragraphed mail. Give my money back.